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PartyPoker collusion problem PartyPoker collusion problem

11-12-2015 , 04:19 PM
I have been forced to voice my concerns about PartyPoker and its preventative duties to stop collusion within its site.

After I have exhausted my options of speaking to LIVE chat support (over 40 times) whilst also recording many hands/game plays and trends often found associated with collusion. It seems that I now don't have an idea what my next steps are. I hope that someone can help!

I might also like to add, that after reporting this collusion many dozen times and an investigation that lasted approximately 4 months, it was concluded by Party poker that these players were in fact colluding. Many, many players, that have spoken about this were right.

The reason why I am here is because they have been left by PartyPoker to continue to play! Its very obvious that they are colluding, and PartyPoker have not banned them at all, even after confirming foul play (When you watch them play its clear as day - Even with their very occasional 'show play vs each other)

Players in question are

npyxaXXL
Gross_Wurstand
Grosse_Wurst2
Butsefal666

Please see one of the emails that I have received.

Quote:
Thank you for contacting Customer Service.

I am sorry for the delayed reply. We have experienced intense incoming traffic recently that affected our response time.

I would like to inform that our security team has investigated the accounts "Butsefal666" "Gross_Wurstand it has been flagged for further checks including player "npyxaXXL".

We have completed our checks on "Butsefal666" "Gross_Wurstand and necessary checks have been performed. The two players will not be able to play on the tables going forward. And no refunds for any games would be made.

In case you are facing any difficulty, please get back to us with more details.

In case you have further questions, we will be more than happy to assist you. We are available 24/7.

Thank you for choosing us as your online gaming site.

Best regards,
Chandana,

Customer Service

Gamble Responsibly
Shocked that PartyPoker have admitted that collusion was conclusive and that these players "Butsefal666" "Gross_Wurstand" were colluding, I am horrified that to this day, they are still operating on the site. Please note that this is weeks ago.

I undoubtable contacted live support again and reported it. With the same normal response. See below:

Quote:
"I am sorry for this, as I can see your last reports were forwarded to our respective department and we are waiting for an update from them"
I want to stress that this is not the first time or the 5th time of reporting but quite possibly the 20/30th time. I have also found that I am not alone with this reporting, as several other regs have also said that they too have reported.

My latest email to them was as follows. (Months after they confirmed that these players were cheating)

Quote:
This is now becoming nothing short of a disgrace so please treat this as a formal complaint.


Again I receive a nonsense reponse to a serious issue. You acknowledged players on the site were colluding and you banned two of them Butsefal666 and Gross_Wurst and a further was being investigated npyxaXXL.


These players are STILL cheating. Grosse_Wurst is now Grosse_Wurst2 and he continues to cheat with

npyxaXXL. Every night. Cheating players who are honest.

It then takes you 1 week to provide a holding email reponse whilst these cheats continue to dupe and steal from honest players. The very fact you acknowledged their wrong doing and have not banned them is staggering. You need to BAN these players and REFUND every penny stole.

This must be resolved or I will be going to every poker forum and stating how Party Poker are harbouring cheats.
It wasnt a surprise to see a response much like all the others

Quote:
Thank you for contacting Customer Service.

I am sorry for the delayed reply. We have experienced intense incoming traffic recently that affected our response time.

I have escalated your query to the department concerned and am awaiting their response. As soon as they get back to us with more information we will send you another email with the respective details.

In case you have further questions, we will be more than happy to assist you. We are available 24/7.

Thank you for choosing us as your online gaming site.

Best regards,
Chandana,

Customer Service

Gamble Responsibly
I enjoy poker and although I hate going onto a forum and speaking with such tone, as i believe that its bad for the game, I felt on this occasion that i have no option as I need PartyPoker to act responsibly and ban these players.

PartyPoker have a duty of care, and it seems that they are simply doing nothing and in some ways it seems like these players are somewhat protected.

Please also note that i have several responses from PartyPoker not just the ones shown above.

Any advice or actions would be appreciated.
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11-12-2015 , 04:26 PM
This is exactly why partypoker sucks and the business is failing.
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11-12-2015 , 05:00 PM
OP if the supposed collusion in DoN's then you are most likely wrong. if it occured in some other format you may have a real complaint.
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11-12-2015 , 05:06 PM
Hi

I to have been having the same issues with these players. These same players that have been listed cheat on the site everyday.

I continually raise this on the live chat and get the same response that it will be raised. These players blatently chip dump and make obv colluding plays. I am losing the will with it now.

Can anyone help with this?
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11-12-2015 , 05:11 PM
Quote:
Originally Posted by coinflipper
OP if the supposed collusion in DoN's then you are most likely wrong. if it occured in some other format you may have a real complaint.
I am 100% right and yes it is with DONs.

As stated in my original post, PartyPoker also confirmed that their investigations found that they were colluding.
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11-12-2015 , 05:15 PM
Quote:
Originally Posted by Macara1982
Hi

I to have been having the same issues with these players. These same players that have been listed cheat on the site everyday.

I continually raise this on the live chat and get the same response that it will be raised. These players blatently chip dump and make obv colluding plays. I am losing the will with it now.

Can anyone help with this?
Yes, I am doing the same.

I was under the impression that PartyPoker were a large and responsible organisation. The way that they have handled this is quite the opposite.

I have to question how they are allowed to operate with a gambling licence with such poor preventative measures.
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11-12-2015 , 05:25 PM
at no point did security confirm they were colluding. in fact only said they would be prevented from playing together in the future. this is what the ites do when they cant prove collusion.

DoN's are a ******ed format that was removed entirely from pstars/ftp and other sites, because it is so hard to prove collusion regardless of how you feel.

partys only mistake is still alowing DoN's to exist on their site
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11-12-2015 , 05:35 PM
Quote:
Originally Posted by coinflipper
at no point did security confirm they were colluding. in fact only said they would be prevented from playing together in the future. this is what the ites do when they cant prove collusion.

DoN's are a ******ed format that was removed entirely from pstars/ftp and other sites, because it is so hard to prove collusion regardless of how you feel.

partys only mistake is still alowing DoN's to exist on their site
Although I appreciate your responses. I have CONFIRMATION that they have been banned (in theory) - I have lots and lots of chats with them supporting this.
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11-12-2015 , 05:38 PM
Quote:
Originally Posted by hatman100
Although I appreciate your responses. I have CONFIRMATION that they have been banned.
so its all cleared up then?
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11-12-2015 , 05:39 PM
This is exactly why online poker needs to be anon or at least allow name changes.
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11-12-2015 , 05:41 PM
Quote:
Originally Posted by coinflipper
so its all cleared up then?
No. They have told me that these players will be banned... But they still play...
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11-12-2015 , 05:48 PM
-can you provide us with an email showing this confirmation they have been banned? nothing you linked in the OP says that.
-can you provide us with the HH of a few hands to show where collusion is taking place?
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11-12-2015 , 05:55 PM
I do not have exact hand numbers etc but their cheating is relentant.

They play all day together. Go and look at the lobby you will see they are always regged together.
They regularly chip dump when one is low. Big stack min raises low stack pushes and big stack folds. They never kill eachother either. They play 1000s of hands but never kill eachother.

Your defense of these players is interesting. Why dont you go and use your money to play against them to see if you feel the same when they cheat against you?
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11-12-2015 , 05:59 PM
Quote:
Originally Posted by coinflipper
-can you provide us with an email showing this confirmation they have been banned? nothing you linked in the OP says that.
-can you provide us with the HH of a few hands to show where collusion is taking place?
This. OP, I'm not denying that what you write has some validity about collusion but there is a fundamental difference between Party not letting them play together and stating that collusion occurred.
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11-12-2015 , 06:01 PM
Quote:
Originally Posted by Macara1982
I do not have exact hand numbers etc but their cheating is relentant.

They play all day together. Go and look at the lobby you will see they are always regged together.
They regularly chip dump when one is low. Big stack min raises low stack pushes and big stack folds. They never kill eachother either. They play 1000s of hands but never kill eachother.

Your defense of these players is interesting. Why dont you go and use your money to play against them to see if you feel the same when they cheat against you?
I concur completely.
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11-12-2015 , 06:02 PM
im not defending them, i found this post interesting because i have played 10k+ hands vs npyxaxxl, i have not played 1 single hand vs the other 3 players mentioned. I do not play DoN's. so i find it weird that these 4 players are colluding together yet in all of the games i play they do not.

if you can prove npyxaxxl is cheating that means he gets banned and thats 1 less winning reg i have to deal with. i actually finished 2nd to him in a $109 mtt this week, and i looked back and none of the other 3 players even entered the tournament. so its an odd approach to collusion is my point.
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11-12-2015 , 06:12 PM
Quote:
Originally Posted by coinflipper
im not defending them, i found this post interesting because i have played 10k+ hands vs npyxaxxl, i have not played 1 single hand vs the other 3 players mentioned. I do not play DoN's. so i find it weird that these 4 players are colluding together yet in all of the games i play they do not.

if you can prove npyxaxxl is cheating that means he gets banned and thats 1 less winning reg i have to deal with. i actually finished 2nd to him in a $109 mtt this week, and i looked back and none of the other 3 players even entered the tournament. so its an odd approach to collusion is my point.
I havent got time to continue this tonight, but i would suggest watching him play DONs then
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11-12-2015 , 06:22 PM
playing with each other with lot of volume is normal but stack balancing is something else. unless you have many hands of stack balancing, we cannot take anything from this. poker rooms take precautionary steps of not allowing some players playing with each other but that wont confirm collision as well.
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11-13-2015 , 01:32 AM
Quote:
Originally Posted by hatman100
...Shocked that PartyPoker have admitted that collusion was conclusive and that these players "Butsefal666" "Gross_Wurstand" were colluding, I am horrified that to this day, they are still operating on the site. Any advice or actions would be appreciated...
I'm shocked that anyone still plays online at all after reading here on 2+2 for years all the myriad ways people are fleeced playing online poker.

My advice is to wake up, it's only going to get worse.
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11-13-2015 , 10:50 AM
Quote:
Originally Posted by coinflipper
im not defending them, i found this post interesting because i have played 10k+ hands vs npyxaxxl, i have not played 1 single hand vs the other 3 players mentioned. I do not play DoN's. so i find it weird that these 4 players are colluding together yet in all of the games i play they do not.

if you can prove npyxaxxl is cheating that means he gets banned and thats 1 less winning reg i have to deal with. i actually finished 2nd to him in a $109 mtt this week, and i looked back and none of the other 3 players even entered the tournament. so its an odd approach to collusion is my point.
Your point doesn't really make sense to what has been written previously.

I don't know if you're familiar with colluding and how it happens, but you can't really play as a team on a multi tabled MTT, unless you are extremely lucky to find yourself on the same table. Dons or Sng are where collusion mainly occurs, although obviously cash games would also apply.

You haven't played these players as you have mentioned that you don't play the games mentioned, so nothing really odd about that at all. (I tend not to play cash players because I don't play cash games)......
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11-13-2015 , 01:40 PM
Quote:
Originally Posted by hatman100
Your point doesn't really make sense to what has been written previously.

I don't know if you're familiar with colluding and how it happens, but you can't really play as a team on a multi tabled MTT, unless you are extremely lucky to find yourself on the same table. Dons or Sng are where collusion mainly occurs, although obviously cash games would also apply.

You haven't played these players as you have mentioned that you don't play the games mentioned, so nothing really odd about that at all. (I tend not to play cash players because I don't play cash games)......
-its not complicated, there is a hole in your theory. you claim that these players are a collusion team, yet of this 4 man or 3 man collusion team. i only play with 1 of them on a daily basis. in fact i played with npyx in a ton of tournaments yesterday, many of them are satelites not just mtts, these satelites get anywhere from 3-25 players so perfect for collusion. i have caught other people colluding in said games and party has banned them. yet i dont see these other people you claim are working with npyxx.

-like i said if you could provide some proof of the collusion that would be great. but the fact that you are suspicious of DoN's and not 'normal' games eg. 6max turbo,reg speed,9man,satty,SH cash or anything like that makes your complaint less credible.

-last year there were 2 russians playing the don's who were accused of the same thing, they eventually were prevented from sitting the same table, i still see 1 of them from time to time, but shocker hes just a massive donator and only plays the occasional weekend now.

-DoN's are a joke. the people you claim are cheating in them arent even profiting in them, nobody makes money at don's they are for rec's who dont care about making money or degenerates. Even if you could gaurantee a fair game in them (which is impossible btw) no one can turn a profit in them.

- the format creates a ton of situations that can be open for debate whether profitable/losing/cheating/legit that is a nightmare for any security team to decipher. hence their removal from multiple sites.

Last edited by coinflipper; 11-13-2015 at 01:45 PM.
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11-13-2015 , 08:54 PM
I have made £20,000+ in Dons.

And you comments regarding nypaxxxl are ridiculous. He cheats in DoNs all day. Tomorrow log on to Party and check the DoN lobby and he will be there with his cheating team.
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11-13-2015 , 08:57 PM
Quote:
Originally Posted by coinflipper
-its not complicated, there is a hole in your theory. you claim that these players are a collusion team, yet of this 4 man or 3 man collusion team. i only play with 1 of them on a daily basis. in fact i played with npyx in a ton of tournaments yesterday, many of them are satelites not just mtts, these satelites get anywhere from 3-25 players so perfect for collusion. i have caught other people colluding in said games and party has banned them. yet i dont see these other people you claim are working with npyxx.

-like i said if you could provide some proof of the collusion that would be great. but the fact that you are suspicious of DoN's and not 'normal' games eg. 6max turbo,reg speed,9man,satty,SH cash or anything like that makes your complaint less credible.

-last year there were 2 russians playing the don's who were accused of the same thing, they eventually were prevented from sitting the same table, i still see 1 of them from time to time, but shocker hes just a massive donator and only plays the occasional weekend now.

-DoN's are a joke. the people you claim are cheating in them arent even profiting in them, nobody makes money at don's they are for rec's who dont care about making money or degenerates. Even if you could gaurantee a fair game in them (which is impossible btw) no one can turn a profit in them.

- the format creates a ton of situations that can be open for debate whether profitable/losing/cheating/legit that is a nightmare for any security team to decipher. hence their removal from multiple sites.
I hope that this doesnt seem too personal, but your points are still very invalid.

They are colluding on DONs. Doesnt mean one of the players can't also play MTTs alone. DONS are notably the best form of poker to collude on. There are various posts, articles and history events available for you to research that backs this up.

Why would a 25 player MTT be perfect for colluding in comparison to a 6 man table which has less variance? Particularly if you are effectively sharing the same bank roll? I am puzzled that you think its better to collude vs 25 players in comparison to 4 others. Surely this is basic maths and pretty obvious?!!

Your point (like i said if you could provide some proof of the collusion that would be great. but the fact that you are suspicious of DoN's and not 'normal' games eg. 6max turbo,reg speed,9man,satty,SH cash or anything like that makes your complaint less credible.) Less credible? How so, I can only comment on the games I play, I can't comment on their other activities, ie 6max etc, as i dont play them. What has this got to do with credibility. I tend to like to engage my brain a little before typing, I would strongly suggest you do the same.

Your 3rd point, 'no one makes profit on DONS'. Im £130,000 up in them. So again very wrong.

Again, although I like and invite discussion. I as well as many other players have all noticed this and have separately reported (without, i must add, any knowledge that we were doing so) This isn't convenience, the plays are conclusive and very obvious. Drop chipping, blocking becomes very clear once you have an eye for it.

Last edited by hatman100; 11-13-2015 at 09:06 PM.
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11-13-2015 , 11:11 PM
-so a 3 post lurker (all in this thread) and a 9 post lurker (all in this thread) both happen to quote their total money earned from don's in british pounds... ok

-both of you have won amounts from a by all statistics known unbeatable format for significant sums of money yet neither of you can provide HH evidence in this thread to prove your point? you can give us HH direct from your database, and if you even claim you play without pt4/hm2 this will prove your amounts claim to win are a lie.

-even if by some miracle you have won the amounts claimed without a db/hud, you can go into your missions>handhistory tab in the party poker client and copy past some suspicious hands from there for us to see.

-since it wasnt clear i never claimed it was easier to collude in 25 man satty, i said any team who is colluding in 6max dons is not going to just NOT collude in 3-25man formats other then don's.
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11-14-2015 , 10:36 AM
Quote:
Originally Posted by coinflipper
-so a 3 post lurker (all in this thread) and a 9 post lurker (all in this thread) both happen to quote their total money earned from don's in british pounds... ok

-both of you have won amounts from a by all statistics known unbeatable format for significant sums of money yet neither of you can provide HH evidence in this thread to prove your point? you can give us HH direct from your database, and if you even claim you play without pt4/hm2 this will prove your amounts claim to win are a lie.

-even if by some miracle you have won the amounts claimed without a db/hud, you can go into your missions>handhistory tab in the party poker client and copy past some suspicious hands from there for us to see.

-since it wasnt clear i never claimed it was easier to collude in 25 man satty, i said any team who is colluding in 6max dons is not going to just NOT collude in 3-25man formats other then don's.
It was advised from all of the players involved that we took to a forum to seek help in stopping this. I wasn't a member prior to this. Again, had you read the posts properly you would notice that those who have fallen to this have spoken about it prior to writing on here.

If you are able to prove that you are of any use and can do something about it, then i shall provide you with hand history. If not, go away and stop posting terrible responses.

Unbeatable format lol. I know lots and lots of players who are very much in profit by playing DONs or DYM games. This idea is just plain stupid.

The fact that you supposedly have played several thousands hands with said players, whilst continuing to defend a subject that clearly doesn't affect you, with such intent, seems very odd and raises questions.

Now please run along.
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