Will the responsible party please stand up?
We are writing this letter as two of the previous owners of Rednines.com, one of the “skins” / “white label solutions” connected to the company Tusk.
At the end of 2005, Rednines contacted Microgaming (then named Prima Poker) to explore the possibilities of becoming a skin into the Microgaming network. We met Microgaming and their representatives at a hotel in London in early 2006 in connection with the ICE gaming show. During this meeting Microgaming stressed the fact that they were backlogged in the process of accepting and adding new skins to their network already.
We were then advised by Microgaming to contact Tusk (also known as MyPokerProfit.com) to get a deal through them instead, since they had a deal in place with Microgaming which made it possible for new partners to get a skin up and running within days.
This process is known as a white label solution, which means that our work on Rednines.com would basically be to get players, and get a revenue share of these players. In other words, Tusk/MyPokerProfit.com would take care of everything from Payment Gateways, holding on to player funds, dealing with Microgaming and handling customer support. The only information we had access to was the players signed up through Rednines.com, we could see their names, emails and their current rake. We had no way of even making a deposit to a players account without going through Tusk/MyPokerProfit first. In fact any poker room related issue had to go through TUSK.
This was far away from what we would prefer. Maybe we are guilty of being naive, but as Microgaming said it was an easy way to join the network, and Tusk/MyPokerProfits way of doing business was condoned by Microgaming themselves. This made the deal seem legit and secure for us. In addition to this, Microgaming said that once we were integrated in Tusk/MyPokerProfit’s system, it would be an easy process to re-convert us over to Microgaming as a regular partner once their queue was less backlogged.
Now, 2 years later Rednines.com is no longer running, along with BattlefieldPoker.com and several other white label solutions of Tusk/MyPokerProfit. Microgaming has not reached out to us, nor have we been able to get a hold of anyone with a say in Microgaming that could help us solve what happened. Even though it is several months since Tusk went bankrupt we have at several occasions tried to get a hold of someone that could take responsibility for what happened – unfortunately without success.
I have been told by many that they feel Rednines.com should pay up for player balances and their losses, and I can understand their frustration. The problem is that we never saw any of these deposits, we simply got a revenue share for our players rake. This was around $25,000 gross profit every month for the months we were operative.
Microgaming was actually making a bigger profit than us on our players.
I would like to see Microgaming to take a stand in this matter, and be the responsible party, which means they should pay for the player balances.
They have to take responsibility for advising partners in going into partnership with Tusk/MyPokerProfit in order to get easy and quick access to their poker network
I would also like to point out a few facts:
• During the existence of Rednines.com we never received a complaint by Microgaming or Tusk/MyPokerProfit in regards to rakeback breaches.
• A short while after TUSK went down we had a deal on the table with a poker site running in another network but we were denied by the liquidators to sell the customer base including its debt. This would have been a good solution even if the players would not have received all of their funds back at once.
Regards,
Thomas Mathiesen and Ronny Breivik