Electrum

Requested $400 via bitcoin 10/14.

Really hoping that I did everything correctly. Any suggestions on what to put in the description of the transaction? My plan is Blockchain- Coinbase - Bank account. Thanks in advance for any tips.

I got mine in around 24 hours I just put exactly that, transferring from blockchain wallet to coinbase trading account.

Anything specific I should have put in the transaction description?

See https://forumserver.twoplustwo.com/s...postcount=4703

can't get the game history function to work in their client. I felt like I was short changed in a recent tourney payout. No way to prove it now I guess.

Received 10/16. Just waiting for it to hit my account. This thread really helped out, Thanks again all.

Requested BTC withdrawal two days ago.

Still have not received... :/

Disregard. I had not raked enough to withdrawal yet. e-mail they sent went to my spam folder for some reason...

New to ACR, first withdrawal.

10/18 - BTC requested to Breadwallet.

ACR caught in the act

So after losing several hundreds of dollars in "we don't charge any" withdrawal exchange fees, I checked several sites for bitcoin exchange rates at the very moment the transaction was initiated (at the start of the 1st network confirmation).

The lowest rate I could find was $6.410 on xe.com and the highest was $6.480 on coinmarketcap.com.
ACRs exchange rate though was set at $6.580, which in comparison translates into an exchange fee of 1.4% - 2.5%. (all numbers rounded for better readability)

Here is an extract from the resulting Live Chat (edited for better reading):

Me: You exchanged at a rate of $6.580 while the rate was $6.410 according to xe.com. Thats a 2.5% loss.
LC: we don't pay you according to what xe.com says, we mostly go by coinmarketcap
Me: coinmarketcap was $6.480/BTC, thats a 1.4% loss
LC: coin market cap is 6.510
Me: the transaction was made yesterday (not today)
LC: let me check one moment, oct 20th was at $6.490
Me: it was at $6.480 at the time of the transaction, but i accept $6.490 (which was the daily high btw). Will you please pay me the difference (1.3%)
LC: have you check how much the wallet charge for this money to get in to?? the exchange rate is correct
Me: I received exactly the amount of bitcoin you have sent (so no wallet fees). But you converted at $6.580 while the rate was $6.480 (cmc). Anyway I accept $6.490
LC: we use coinmarketcap a refence. but the exchange rate is correct
Me: You converted at $6.580 while you've just admitted the real rate was $6.490 (THAT'S IN YOUR OWN WORDS!). So you have charged me 1.3%
LC: yes I said is our reference, not what we based on. we MOSTLY go. as a reference thru coinmarketcap
Me: I have checked 4 different rate sites. CMC was the highest, and you still are 1.4% off. Where exactly did you get your rate from yesterday?
LC: we don't have an specific site, as you do, we look for references and we pay based on that.
Me: then give me ONE site which had a rate of $6.580
LC: I don't have one, we don't make the payments, and as I mentioned we are not based on one single one, we look for information and based on the whole market our processing department chose the rate.
Me: It seems you check the highest rate you can find and then still slap some %s on top. Please answer where does the $6.580 come from?
LC: im answering, I don't have an specific site sir, we make a reference worth on the global market, from multiple websites.
Me: you mean you create your own reference?
LC: no, that is not what is said at all
Me: Your site states withdrawals are free of charge, why do you charge?
LC: we don't have an specific site sir, we make a reference worth on the global market, from multiple websites.
Me: If there is not a single site out there which has the rate listed as high as you, how can you claim that's according to the global market?
LC: when I say global market, I mean multiple references from multiple sites
Me: I did multiple references from multiple sites and the average was $6.450 (thats 2% less than yours)
Me: show me your references

after 30min waiting...

Me: So now you just left... couldn't find any reference?

100% agree, I have gotten absolutey RAPED off my last 2 cashout rates. Its a total scam. I tried to contact support but they played dumb. What a shocker

Is there an option to use 2 factor authentication for logins? Without it I'm not feeling safe keeping much money on these sites.

coinmarketcap has been off by a bit lately thanks to USDT trading at below 1$/$, and big chunk of volume comes from btc/usdt pairs.

works in their favor to play stupid though. someone should tell them just to use the bitstamp price.

I could accept if they said we go by site x and charge a % or a fixed price on top. But stating "Fee Amount = 0.00" and then charge is plain theft.

What is ACRs gaming commission?

Anyone know if I deposit via credit card if I'll be able to withdraw via Bitcoin?

Yes, that's what I do.

I don't believe it has one? It's based in out of a country in Central America that I can't think of the name of at the moment fwiw.

What kind of verification would I need to cash out via Bitcoin if I fund my account with BTC??

Hey guys, does anyone have a link to the old version of ACR poker? Ever since i updated it, my HUD (PokerCopilot and PT4) Doesnt work. the current version (24.3.14671) DOES NOT work. thanks!

these back alley sites dont have any legitimate oversight. sorry to tell you

what kind of verification is needed to withdraw via bitcoin?

ive never had to give any verification at all

Costa Rica

Download Revoinstaller.
Uninstall ACR.
Reboot.
Download and reinstall ACR.

--
Kahn

Cashout $5200 11/29 5AM
Will update

Req $300 BTC 12:40pm 12/04
Received 3:45pm 12/05