Here's hoping they change their minds soon. I'm interested in trying out RIO poker, but lack of Instadebit will make it nigh impossible for me to deposit.

How are the numbers looking, Phil?

Long time lurker, thought of getting my head out and say first of all congrats on the launch, I played a little on my Mac and there were no major issues.

Secondly, I've read some of the posts on this thread and I can see several players already mentioned some things that I also though need addressing, the known bugs, the extremely fast mucking of winning hand at showdown, which makes it almost impossible to read the winning hand, especially in PLO. This coupled with no embedded replayer... pretty annoying.
then, for me:

- sounds - there is no notification when it's my time to act, except for that last 5 sec alert. I also don't want to hear that annoying alert for the other players at the table, I'm not going to give them a nudge to act;

- dynamic avatars - cool and good idea, I liked it since I first read about it, but... I think the 'mood' changes way too quickly, in about 20 hands or so I went from v tight to v loose aggro and everything in between. The same drastic changes also happened after playing a couple of hundred hands. Maybe more hands are needed, I don't know.

- hot keys - have the option to add mouse action as well.

I apologise if these things have already been mentioned.

Best of luck to team RIO, I hope you prove naysayers wrong

Alternatively, a bounty of 1.2+ BIs can be posted on a random player at a random moment, not necessarily at the start of a tourney

was watching pokerlife podcast, and it appears that s/w dev team is overwhelmed by the urgent issues to work on. phil, consider hiring some temporary staff from Upwork at least for 3 months, delegate some work. some top-class developers are available there.

Does anyone have any names of Twitch Streamers showing RIO

I didn't see anything about prohibited software in the T&C for RIO. Can someone confirm that it is safe to have the HEM software running the same time as the RIO client?

I would also like to see this. Not only for streaming, but my own play. I just played some hands at 4 tables and I really struggled to follow the action. Usually I play 8 tables at Unibet without a problem.

Also the software feels a bit laggy when playing. But overall nice start.

He streams RIO at NL100 and 500 https://www.twitch.tv/thefan83

Can US-located people download the client to rail the games?

I feel the same, even though I downgraded the resolution of my 30 inch monitor to have the tables at a decent size, I find it very draining to grasp the small characters of stacks/bets.

The cards are also not made to support longer multitable sessions.

Yesterday we did hit $400 splash pot at the PLO50 table (800bbs). It's a shame I've been dealt QTT4 rainbow and another guy behind me covered my 300bb stack and therefore I've chosen to fold but it was fun nevertheless. I was also suprised how often splash pots comes.

I agree that look is very bad for multitabling or playing when tired. Both fonts and cards aren't clear enough. That's said overall look of tables and lobby is very nice.

Besides that I miss two features mostly:
1. table positioning (that can be done with PlaceMint but it's not considerable solution for most players especially recs)
2. right-mouse button hotkey

Also just hit a 400 EUR splash pot at PLO50. AT52 w/ AT of spades, was exciting on the Ks 5h 3s flop but missed. I was UTG and pushed, everyone at the table was all-in preflop. Kind of nice for the winner who hauled a 14 buy-in pot - as if variance wasn´t enough in PLO as it is But it´s nice and also the smaller splash pots loosen the game up.

One thing that needs to be fixed is the card colours - it is hard to tell apart hearts and spades (I have very mild colour-blindness, trouble telling nuances apart, but this is the first site ever where the four-colour deck has similar coloured cards).

Also the hand histories of the splash pots don´t seem to recognize that the pot was splashed. Due to the interface issues I did not understand who won the splash pot or why, so I opened up the HH and there the pot size was 371 EUR. And I was like - what? They raked 30 EUR? Of course, then I got that it was the amount of the "regular" pot, but you should add the splash amount as well I think. Otherwise it looks kind of weird also with people going all-in for 50 EUR in PLO50...

Another very tilting thing is the 100BB buyin when low on fundss. I have a balance of 3.85 EUR now, and I can´t withdraw it, nor can I gamble it up. So basically the site is forcing me to either deposit more or leave the money at the site, but not be able to use it. You should think of some option to flip for it or whatever. Otherwise basically all that will happen is that you´ll incur unnecessary transaction fees, since if I don´t want to play right now I will have to deposit and then insta-withdraw.

Komododragonjesus streams nl and Andreas Froehli plo.

I think that this is a huge mistake EV wise. If the bigger stack behind goes in with any four cards (which he should do):
Hand Equity Wins Ties
QTT4 56.98% 339,682 4,341
100% 43.02% 255,977 4,341

So you bet 150 but the pot including splash pot will be 850 the times you win, and more than half of the time you´ll turn a profit anyway when you lose the main pot, but win the side pot vs the guy that covers you.

Yeah it's a very poor fold. That said I would make it again. Thing is I'm not rolled... and I know that's very bad too. But I suppose I can choose to play that way for now. Maybe I can still profit from the game and run it up.

Win that one pot and you are well on your way to a proper roll

If you have a uk pounds skrill account, you get raped on conversion fees

skrill does the currency conversion so it's on them.

you should look into Transferwise

So long as HEM doesn't start supporting a HUD on RIO Poker (which I don't believe they will - we are in contact with them), you're good to go.

Yeah, hopefully, they'll accept us soon. I understand.

We don't have table observation for our regular games. When we add high stakes games, things will be treated differently there.

Thank you for the well wishes! These are all known issues other than the Dynamic Avatar concern. The reality is, stats change dramatically when you're dealing with small samples - this happens with regular HUDs. We figured you'd rather have some information to work with than none, so we started showing them after 10 hands, and we let you see how large the hand sample is on hover so that you can know how confident to be in the reads.


We have some ideas for tournaments

We have regulations to follow, unfortunately. You can email support@runitonce.eu to verify your account and request a limit increase. Often we can help with that. Sometimes the limits are imposed by the payment processor rather than us, and you may need to work with them.

I didn't really know what to expect, but they seem pretty good. More importantly, I've been very pleased with the community response and the game quality, so I'm (cautiously) optimistic about where we're headed!

Can anyone confirm if notes carry over? If I add a note to Bob B one one table and end up playing with them again as Tom H, will my notes be there?

No, they won't!

Hi Phil. Congrats on a successful launch!

Are you planning to work with affiliates? When do you expect to start an affiliate program?

Best luck!

The one thing that is ruining the experience for me is that I keep timing out preflop. Note that I play without sound, but this has never been a problem for me on Pokerstars or Partypoker. A stronger visual warning would be nice (the timer should change color to a bright red or something as it ticks down and the countdown number should be bigger and/or more noticable).

And of course, when I do time out I can't sit in again (pretty nasty bug), causing me to waste blinds.

Other than that, I must say I enjoy it. Splash the pot is genius and just might make RIOP a success.

Why isn't the timebank activated automatically preflop anyway? Is it by design?