waste of time imo, wouldnt touch it even with a wood stick

you have no idea of the % return on their machine so never touch it. something tells me its very very low otherwise they would be bragging about it at every occasion

Return % are mentioned on their website at https://www.partycasino.com/games/slots.html

pick a game and then click paytable

5 Freespins = 1,5$
pick the slot in casino, bring 1,5$ to the table and then change the value of spin to minimum, usually from 0,15 to 0,30 and then there two possibilities

a) u will loose your 1,5$ and then active bonus in the lobby will disappear
b) if you win, play until you loose :-) or until the progress bar of the active bonus in the lobby is completed. After that, u can bring the rest of the balance back to the poker.

Simply open any slot game in the partypoker casino and spin them up!
Your free spins will show as available cash

Thanks

Colette

Hi - support should be available to answer any queries. Can you PM myself your username please.


I am afraid not for the time being - you need to click on the small icon on the left above the chat box.

Didn't someone say something about tables that don't appear on the list?
TST opened this table which I couldnt find in the lobby. First thought it might be an update problem with the lobby so i kept it open for 2 hours... still not in the list.

Actually the free spin this is pretty good if you have withdrawn your br to play elsewhere and are just using party for any free cash you can get without risking a penny

Is anyone here still holding out on points in the hope of a summer sale?

I noticed ITT that there are plans for a spin and go format in the future, I've really been enjoying the super bounties, where it's 1/2 & 1/2, on that topic, are there any plans to do a progressive KO, similar to what stars offers?

And lastly, pleeeeeeaaaase, in the next update, fix the lobbies not auto updating, im constantly, closing and reopening to get accurate statistics. I've seen this request asked probably over a year ago and I haven't really noticed any change.

Yup, as Collette pointed out :

Even if I am not getting my hopes up too high (how many times have we been lied to ), I am still making sure to have Palladium for July (and enough points). I mean, yes promotion have been horrendous for the past months, but even Party has to throw us a bone once in a while... I hope

No summer sale in June or July 2015. Perhaps a 20% discount for tournament tickets or you can buy electronic for 10.000 points.

where did you get this info?

Pessimism Have some hope dude haha

Thank you.

The side panels on the cash games suddenly dissapeared of my lobby...

They were just fine this morning and now even reinstalling doesnt fix the problem. I have both advanced options unchecked and dont know what else to try.

Side panels are working on Tournaments, sit and gos and even on fastforward tables but not on regular cash games (the only thing that concerns me).

Any ideas/solutions to this problem/bug?

Regards.

I think they only show 1 table per player if they are sitting alone so that could explain it. TST gets the player info from some back process so could still be the case. If you can get an example like this with more than 1 player at the table, then it's a whole another story.

I'll get this pic to the right people

This happened to me once where I was on a table that dissapeared from the lobby and continued to play with people for hours but slowly as they left no one else joined and the table died after 4 hours or so.

Well next time this happens to anyone, take screenshots/video so we can show party something.

One thing I can see being possible is that player opens 2 tables (let's call them a and b)

a is visible in the lobby but b isn't because party only shows one table per player if they are 1/6

Another player scans through the lobby with TST and joins table b.

Would table b now be shown when it's 2/6 or would it still be hidden until someone joins table a?

Lessu, any updates on the report from your meeting with PP?

In this case table a stays visible as well as table b. Also, I don't think there are any regs that join other regs tables through table scanner. They almost certainly do it through the lobby although I could be very wrong.

I think its just a glitch in there segregation softwares where they keep all the player pools seperate like skin specific tables, different regulated areas etc. So often players I see playing on a nonexistent table. Hard to show it though without a video because all it shows is the search with the player there but the table wont open.

I do think your idea Lessu for the glitch makes a lot of sense and seems exactly like a crack a developer might fall into but in my experience if I start two tables almost certainly eventually they both fill up. And almost never would a rec join a table that was not in the lobby like TST may have the possibility of doing. Which leads me to the conclussion that whatever the glitch is, it surfaces in a way that lets some players see some tables in the lobby that others cannot.

Trip report from Partypoker meeting

On 29th of May 2015 I spent the day discussing various topics with Bwin.Party's Group Director, Head of Operations and Business Intelligence and the Head of Poker Product at their London offices.

Their offices lie in the heart of London, just next to the St. Paul’s Cathedral at the One New Change complex. I’m not sure about the size of the office but it was pretty big open space with around 100 people working there on all Bwin.Party products.

In case I might overhear important business information that wasn’t meant for me to hear, I did have to sign an NDA. They were not trying to restrict what I could tell you guys from our actual meetings and I think I’ll be sharing more than 90% of the feedback I got during my visit.

Party were the ones who invited me over for the session and they also covered my travel costs for the visit.

I'll go through the issues I brought up in the order I had my notes written in when going in.

Software

Software issues are obviously something that can't be fixed overnight but I did bring up the broken emailed hand histories, table tiling bug, getting kicked out of tables after internet problems/computer crashes due to the universal sitout feature, lobby/table opening problems (table won't open, wrong table opens), asked for more customization for the preset betting buttons.

I also asked if there are any plans to introduce Fast Forward for classic view. I was told only low number of players on Party use the classic view and that Fast Forward was not coming for classic view.

I was asked for feedback about the reasons for still using classic view and what changes to the modern view could make me switch to use the modern view. If any classic view users would like to comment this, I could relay the feedback to Party along with my own.

I also reported the problem with saving passwords when using security token and asked to bring back the token to the shop.

As I said, the feedback was noted and written down by the management themselves. We can only hope, wait and see if these changes make it to the software.

Security token

Party said they are reviewing new technologies to address not only the desktop token use, but also secure ways for mobile players to login, with or without the token. There should be more information about this soon and I’ll be sure to follow up on this in the near future.

Neteller / Skrill withdrawal fee

I complained about the 3% Neteller/Skrill fee being too high to get your money back as players are already paying rake for playing. I suggested one free withdrawal per month per player. This issue is something the team I met isn't responsible for so all I could do was to request the team to bring it up and request a change with the people who have the decision power over this matter.

No new sign-ups from Finland

As a Finn, I had to ask why Finnish people aren't allowed to open accounts at Party anymore. As my notes didn’t cover the answer very well, I asked this again from Party after the meet. Here is their answer which also applies to other markets (that aren’t open for new sign-ups anymore) as well.

“The decisions on whether or not to offer services to customers based in a particular country are based upon many different reasons including scale of the commercial opportunity, presence of an attractive regulatory framework and competitive landscape, to name but a few. We are not able to share any specific reasons behind our approach in Finland but can say that we continuously review our approach across all markets as the landscape continues to evolve – whether this means that we will open the Finnish market again, we will have to wait and see.”

I’ll follow up on this in the future with them.

Screen name change

I asked why it was still possible to change screen names via Party's website, even though Colette had already reported that it is no longer possible. Like I reported already, as of 29th of May, it is no longer possible to change your screen name.

Exchange rate information

Party is looking to add more info into the FAQs on their website about how exchange rates apply. They use the average rate from Oanda.com and the rate is updated at midnight each day.

WPT Closure

I brought up not waiving fees when withdrawing and moving money to Party and the short warning before closing WPT.

After the discussion I was told that all players withdrawing from WPT.com as a result of the site closure, will get their withdrawal fees back, even if they don’t move the funds to Partypoker.

VIP Store

I asked why a MTT ticket for $200 costs 3000PP while $200 cash costs 1800PP. Again, this was something the poker team wasn't responsible for as the VIP Store is managed by people who oversee also the casino and sportsbetting side. So the reason for the price is that Party wants to offer the same price for the ticket for Poker/Casino/Sportsbetting players. There is a chance this will get reviewed and changed in the near future. As to why the prices have to be the same for all vip levels, we have to thank the UK laws regarding this. The price can't be different based on VIP level so Party has decided to use this way of pricing tickets so it wouldn't be unfair for the .uk players.

I also brought up the points for cash ratio being the same for $200, $500 and $1000 cash. I suggested having a bit better rates for the bigger bonuses to have at least some kind of incentive to save up points. There were no promises regarding this but the team promised to review my suggestions and provide feedback in a later date.

MTT issues

I brought up too long latereg period in some tournaments which will get reviewed. The 50r was missed by many and requested to be added daily. It will run 2-3 nights a week. I also brought up re-entries to tournaments as there were some posts requesting less or no re-entry MTTs. Party answered that overall there has been very little negative feedback about the re-entry tournaments and there is no need to change for example the Sunday major tournament back to freezeout.

Seating scripts

Party agrees seating scripts are bad for poker and aren't ignoring the issue, but until they have a solution that completely takes care of the issue, they are reluctant to change their T&C regarding this. They said they are reviewing potential options and promised to keep players informed of any changes before hand.

As one option, they would like to hear feedback from 2+2ers about switching to anonymous tables completely to battle against seating scripts.

Promotions

As many people liked the one month long promotions Party used to run, I asked if they could be brought back. While nothing was directly promised, the idea wasn't turned down, either. I feel the promotion topic wasn't discussed very much but if we can't see any promos (promised) in the summer, I'll follow up on this later.

General feel about the meet

Overall I had a positive view of the meeting and for most problems I was in the room with the correct people. I was a bit disappointed about the complexity of the organization and politics regarding some matters as they clearly prevented the many (in my view) correct decisions to be made.

Now that I have met with the poker management team and directly voiced my (our) concerns to them, I can directly see the results following their decisions in the next few months.


Comments from Partypoker’s side about the meet:

Meeting seems a waste of time and energy and just a nice expenses paid trip to London for Lessu.

What was the meeting supposed to accomplish besides anything Colette couldn't relay in this thread?

I'm struggling to see what was achieved here.

I approve of this!


I'm unsure about this though.
Anonymous tables seem like an amazing idea, but making everything anonymous? Hm, unsure.

I think Unibet have it right. They allow for 3 screenname changes a day IIRC. I think Party choosing to remove screenname changes is a bit backwards. I think finding a way to recognise and ban seating scripts along with allowing frequent screenname changes is the way to go.

Sorry you feel that way. You don't think it's a step forward that Party execs meet their players face to face? The same people I met have travelled to US to meet their players there along with the open meetings at the live events in the UK (at least).

And I don't it's fair that you judge the accomplishments of the meet just based on my trip report. As a result of the meet, we got at least WPT players their withdrawal fees back and no more screen name changes to help detect accounts breaking t&c. I think that's something at least.

Whether it was all worth it will depend on what decisions are made in the next few months and at least I will be judging the accomplishments at that time.

Thenk you for the report, Lessu.