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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-04-2011 , 10:12 AM
Quote:
Originally Posted by Lessu
party lagging a lot for anyone else right now?
Not played today, but got lots of lag last night (it wasn't my connection either as it was the same on both my cable and ADSL connections). Luckily none so bad as to time out or get disconnected though.

Also had some lag for 3-4 days before that too: seems worse in the (UK time) early evening and then gets better as the evening progresses.

Juk
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03-04-2011 , 10:20 AM
yea i hardly ever play this late (it is 9.20pm here now). i mostly play the thai afternoons (just past midnight server time) and i dont usually have any problems.

tonight i had empty tables disconnecting while others working fine and at some tables 10-15 seconds lags
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03-04-2011 , 10:28 AM
just 6tabled with the stack function, it crashed about 10 times in 10 minutes.
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03-04-2011 , 11:38 AM
when i go to open a table (cash) from the lobby, some open and some stay "connecting".

The ones that dont open say connection lost, but the ones open play perfectly.

Its pretty tilting, and will lead to me moving off the site.
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03-04-2011 , 11:59 AM
yeah even more annoying is the popup you have to click before the table that didnt even open will go away
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03-04-2011 , 12:00 PM
lot of people right now at the tables complaining about frequent disconnections
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03-04-2011 , 12:08 PM
yeah party is unplayable right now for Thailand poker crew, what it do
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03-04-2011 , 12:43 PM
Quote:
Originally Posted by live chat on [url
http://www.partypoker.com/help/]Janet:[/url] also, I would like to give you the steps on how to make a trace report. Please follow them in order to provide us with more information about your connection with our gaming servers.
Janet: 1) Close all the windows, click on the Start button and click on Run.
2) Type Command in the Run box and hit the Enter key.
3) At the DOS prompt type: tracert fullhouse.partypoker.com
and hit the Enter key.
4) Once the trace is completed, right click and Select All. Press Enter to copy.
5) Open a word document or a notepad. Right click and select Paste.

Now please open a new Text document and click paste in order to save the details in the file. Save the file and close the document. Now please attach it to your email and send it to mailto:tech@partypoker.com by attaching it to your email.
Janet: please name your internet service provider in the e-mail
Anyone know if this is worth doing? I lost $$ from disconnection protections running out then disconnecting again during a pot before quitting session, and was told to do this. Wasn't confirmed if compensation would follow or not.
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03-04-2011 , 12:47 PM
Quote:
Originally Posted by jspill
Anyone know if this is worth doing? I lost $$ from disconnection protections running out then disconnecting again during a pot before quitting session, and was told to do this. Wasn't confirmed if compensation would follow or not.
Yeah, it's better to do this than just doing "ping -n 100 google.com" like mentioned above as it shows Party if/where the problem lies with the lag.

The only problem is that Party use lots of different servers and if some of your tables are OK and some are not, it might not show up doing this.

(Just noticed there are hardly any SNG games running so it must be effecting a lot of people today... Think I may take the night off if things don't start to look normal soon)

Juk
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03-04-2011 , 12:48 PM
I was hoping to put a big day in today. And yeah, the pop-ups at the end of the tournaments are real annoying. Any pop-ups for that matter. They've now started spamming me updates about the promotion. If I wanted to know I'm halfway through a level in the promotion I can check the promotion page.
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03-04-2011 , 12:49 PM
lol yeah i got informed 3 times by pop ups that i had hit a milestone that i was more than aware of already

@juk ty for reply
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03-04-2011 , 02:00 PM
I just had 9 tables running and lost connection. After waiting a couple minutes I tried to restart the client and now I can't even get in.
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03-04-2011 , 02:03 PM
Yeah, me too. And I have a stupid tournament going.

Network Status

partypoker Excellent (100%)
google Bad (0%)

Quite the opposite actually.
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03-04-2011 , 02:08 PM
i'm disconnected too. the network status thing on the party software lists party at excellent (92-100%) but google at 0%. i can load google with no problems in my browser though.
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03-04-2011 , 02:12 PM
I have the same problem 100% connection status on both tho.
I guess it will come up in a few hours everyone in all my tourneys will have 1bb again and party will simply say 'we fixed the problem'.
seriously worst site in europe and thats hard to achieve dropping it from my schedule
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03-04-2011 , 02:14 PM
Their network health page has got to be the biggest joke in history. I have never seen it change from Very Good even when the whole thing is down. It's probably just a plain document not connected to anything.
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03-04-2011 , 02:15 PM
i cant log in, even though on the network status it says 100% for both party and google.

Honestly its like every freaking month they have these sort of issues, it never happens as regular as this on all the other major sites
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03-04-2011 , 02:17 PM
Was part of the last 23 in a decent tourney went on break then disconnected cannot get back on luckily i was like 7 out 23 with 20 being payed so hopefully i cashed but ive already sent to emails asking what there policy is on this.
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03-04-2011 , 02:23 PM
came back for a minute,i was logged in long enough to see my tournament running,play 2 hands,raise PF in a third,and then i got cut off again.

there was only two empty tables in the .50/1 HU lobby.

just had a helpful popup from party telling me that there's no problem with their games.
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03-04-2011 , 02:36 PM
Completely unplayable in cash games too, have sent an email optimistically asking for compensation for disconnecting mid-pot after all 4 disconnection protections have expired, will post reply itt when i get it
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03-04-2011 , 02:40 PM
Quote:
Originally Posted by jspill
Completely unplayable in cash games too, have sent an email optimistically asking for compensation for disconnecting mid-pot after all 4 disconnection protections have expired, will post reply itt when i get it
I had an issue before they sent pretty much automated replies just saying they fixed the issue and would give no compensation
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03-04-2011 , 04:45 PM
I have a question. Why does it show "Points earned in the last two days" under the partypoints tab? Wouldnt it be much more logical to show points earned today? Points earned last two days is useless for me but points earned today would be very good to know.
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03-04-2011 , 05:03 PM
Quote:
Originally Posted by chappo100
I had an issue before they sent pretty much automated replies just saying they fixed the issue and would give no compensation
yeah thats what they said, sigh
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03-04-2011 , 08:16 PM
Have there been any more problems tonight?

Juk
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03-04-2011 , 09:28 PM
I only played for a couple hours more and there were no big problems. It seems a tad laggy and once or twice I had a couple tables time out for a few seconds.
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