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Old 10-16-2018, 03:24 PM   #36276
xLAGERTHAx
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Re: Official PartyPoker thread

There are a number of software changes/improvements being advertised in detail (some with pictures of what they look like) on the main PP website (see link below) that haven't actually been implemented, even though the latest software release is already out.

https://poker.partypoker.com/en/p/software-updates

Could you please tell us when these are likely to be implemented? Is this latest software release being released in stages or are some of the improvements currently being advertised still months away from actually being available?

I'm especially interested in the 'tournament lobby', 'player lists' and 'position/stack' improvements.

Thanks.
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Old 10-16-2018, 03:33 PM   #36277
party_Rep
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Re: Official PartyPoker thread

Quote:
Originally Posted by xLAGERTHAx View Post
There are a number of software changes/improvements being advertised in detail (some with pictures of what they look like) on the main PP website (see link below) that haven't actually been implemented, even though the latest software release is already out.

https://poker.partypoker.com/en/p/software-updates

Could you please tell us when these are likely to be implemented? Is this latest software release being released in stages or are some of the improvements currently being advertised still months away from actually being available?

I'm especially interested in the 'tournament lobby', 'player lists' and 'position/stack' improvements.

Thanks.

The full release has not yet been implemented and is being released in stages
We hope to run in full with all changes in the next week - specifically the updates you note above

Thanks

Colette
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Old 10-16-2018, 03:56 PM   #36278
xLAGERTHAx
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Re: Official PartyPoker thread

Quote:
Originally Posted by party_Rep View Post
The full release has not yet been implemented and is being released in stages
We hope to run in full with all changes in the next week - specifically the updates you note above

Thanks

Colette
Great

Thanks.
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Old 10-16-2018, 07:18 PM   #36279
buddhazen
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Re: Official PartyPoker thread

How is it looking for mac with the new software features?

Should we expect any updates soon? Lobby, tables etc?
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Old 10-17-2018, 03:07 AM   #36280
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Re: Official PartyPoker thread

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Originally Posted by buddhazen View Post
How is it looking for mac with the new software features?

Should we expect any updates soon? Lobby, tables etc?
Updates for MAC are planned by the end of the year
I have no further detailed time lines to share - sorry
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Old 10-17-2018, 06:09 AM   #36281
profek20
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Re: Official PartyPoker thread

if I set the bb stack mode, each time , each hand the betslider moves to the maximum raise. How to fix it ?

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Old 10-17-2018, 06:21 AM   #36282
party_Rep
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Re: Official PartyPoker thread

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Originally Posted by profek20 View Post
if I set the bb stack mode, each time , each hand the betslider moves to the maximum raise. How to fix it ?

This is with tech as Urgent and will be fixed asap!
I will share further details when possible

Thanks

Colette
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Old 10-17-2018, 10:32 AM   #36283
Pedro Brazil
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Re: Official PartyPoker thread

yo party_rep.

Im in Brazil and trying to make a money transfer to another player but the website is not working. Wherever i click it always comes back to the main page.

Also im trying to verify my account but the same problem occurs.

The same thing happens when i click on contact/support.

please help me.
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Old 10-17-2018, 11:39 AM   #36284
2MuchLuckWillKillU
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Re: Official PartyPoker thread

Tried to change account currency from usd > euro

emailed support and they told me several times my client is still open (i even turned off both pcs and they still said it was )

my username is MastelzMind , could someone please take a look ?
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Old 10-17-2018, 01:20 PM   #36285
party_Rep
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Re: Official PartyPoker thread

Quote:
Originally Posted by Pedro Brazil View Post
yo party_rep.

Im in Brazil and trying to make a money transfer to another player but the website is not working. Wherever i click it always comes back to the main page.

Also im trying to verify my account but the same problem occurs.

The same thing happens when i click on contact/support.

please help me.
We are aware of the issue and the relevant team are working on a fix
Apologies for the inconvenience
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Old 10-17-2018, 03:28 PM   #36286
Fodersneso
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Re: Official PartyPoker thread

the "show chips in BB"-Option doesn't work for me

used to work pre update, but now nothing happens when i double-click on my stack...

can't find anything in the options either
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Old 10-17-2018, 03:42 PM   #36287
xLAGERTHAx
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Re: Official PartyPoker thread

Quote:
Originally Posted by Fodersneso View Post
the "show chips in BB"-Option doesn't work for me

used to work pre update, but now nothing happens when i double-click on my stack...

can't find anything in the options either
There we're issues with it (a bug) after the latest update and it's been removed temporarily whilst tech work on resolving the problem. Once fixed and working properly, it will be back.
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Old 10-17-2018, 09:15 PM   #36288
KebabAA
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Re: Official PartyPoker thread

Nooo, bring back the stack in bb's, please!
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Old 10-18-2018, 05:39 AM   #36289
profek20
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Re: Official PartyPoker thread

When system move me to new table in mtt, bb stack settings returns to the defaults.
Please fix it. It should depend on us if we want to return to the default settings.
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Old 10-18-2018, 07:40 AM   #36290
BringThePain
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Re: Official PartyPoker thread

Hello Colette,

Will "Table Stays In Focus At Action" option fixed in the next updates?
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Old 10-18-2018, 08:06 AM   #36291
party_Rep
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Re: Official PartyPoker thread

Quote:
Originally Posted by party_Rep View Post
We are aware of the issue and the relevant team are working on a fix
Apologies for the inconvenience
Quote:
Originally Posted by Fodersneso View Post
the "show chips in BB"-Option doesn't work for me

used to work pre update, but now nothing happens when i double-click on my stack...

can't find anything in the options either

ALL - I can confirm the BB converter has been fixed and relaunched

Thanks

Colette
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Old 10-18-2018, 08:39 AM   #36292
KebabAA
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Re: Official PartyPoker thread

Quote:
Originally Posted by party_Rep View Post
ALL - I can confirm the BB converter has been fixed and relaunched

Thanks

Colette
i hope for your sake, that's true.
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Old 10-18-2018, 09:37 AM   #36293
Pedro Brazil
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Re: Official PartyPoker thread

Quote:
Originally Posted by party_Rep View Post
We are aware of the issue and the relevant team are working on a fix
Apologies for the inconvenience
The problem persists. I managed to verify my account via email though.
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Old 10-18-2018, 11:21 AM   #36294
Fodersneso
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Re: Official PartyPoker thread

Quote:
Originally Posted by KebabAA View Post
i hope for your sake, that's true.
lol?
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Old 10-18-2018, 12:50 PM   #36295
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Re: Official PartyPoker thread

@party_rep
can you add an option to disable $ to bb? i always klick accidently at the $ amount at the table and it switch to % or to bb.
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Old 10-18-2018, 12:54 PM   #36296
SirDehi
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Re: Official PartyPoker thread

Hi,

Absolutely loving how partypoker has evolved in the past couple months,

On a side note, is it possible to enable note taking through the hand replayer?

And would it be possible to have the "N" note logo not appear simply after giving a color tag to someone? It misleads me into thinking there is a note.

Cheers
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Old 10-18-2018, 05:16 PM   #36297
CorrectSide
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Re: Official PartyPoker thread

Any reason why isn't player country showing anymore?
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Old 10-18-2018, 05:38 PM   #36298
BringThePain
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Re: Official PartyPoker thread

Quote:
Originally Posted by CorrectSide View Post
Any reason why isn't player country showing anymore?
Try the option "help on mouse-over".
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Old 10-19-2018, 03:57 AM   #36299
party_Rep
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Re: Official PartyPoker thread

Quote:
Originally Posted by klonkk View Post
@party_rep
can you add an option to disable $ to bb? i always klick accidently at the $ amount at the table and it switch to % or to bb.
No sorry, this is currently not an offered option
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Old 10-19-2018, 04:02 AM   #36300
party_Rep
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Re: Official PartyPoker thread

Quote:
Originally Posted by SirDehi View Post
Hi,

Absolutely loving how partypoker has evolved in the past couple months,

On a side note, is it possible to enable note taking through the hand replayer?

And would it be possible to have the "N" note logo not appear simply after giving a color tag to someone? It misleads me into thinking there is a note.

Cheers
Thanks
The N option is under review, I have shared similar feedback with regards tot he display of the N and we are looking into further improvements
Regarding hand replayer and note ability, this is on the to-do list


Quote:
Originally Posted by CorrectSide View Post
Any reason why isn't player country showing anymore?
Are you referring to the country flags in the lobby?
These were prematurely launched so rolled back, they will be live in the next release
If you are referring to the country info currently available, I see no issue with this at the tables- simply hover over the player avatar or screen name


Thanks

Colette
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