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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

09-25-2018 , 05:54 AM
Quote:
Originally Posted by humesy
Are there currently technical issues regarding log-in? The log-in page is failing to load.

A box pops up with this text: data:text/html;base64
today i got the same popup/message!
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 06:48 AM
Quote:
Originally Posted by PatBateman
I can't log into partypoker anymore. I just get a white window where the login would be and nothing happens... looks like this:



Has not happened before, have also reinstalled party but this keeps happening.
this is happening again.
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 06:50 AM
Quote:
Originally Posted by humesy
Are there currently technical issues regarding log-in? The log-in page is failing to load.

A box pops up with this text: data:text/html;base64


Same Issue but my log in pop up is just white, not showing anything.


Sent from my iPhone using Tapatalk

Quote:
Originally Posted by PatBateman
this is happening again.


Same here


Sent from my iPhone using Tapatalk

Last edited by Mike Haven; 09-26-2018 at 05:43 AM. Reason: 2 posts merged
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 08:51 AM
Quote:
Originally Posted by humesy
Are there currently technical issues regarding log-in? The log-in page is failing to load.

A box pops up with this text: data:text/html;base64
Quote:
Originally Posted by florianger
today i got the same popup/message!
Quote:
Originally Posted by PatBateman
this is happening again.
Quote:
Originally Posted by vektax
Same Issue but my log in pop up is just white, not showing anything.


Sent from my iPhone using Tapatalk
Quote:
Originally Posted by vektax
Same here


Sent from my iPhone using Tapatalk


I am looking into this
Can I have some example username, locations and operating system details, please?

An option could be to remove the folder in full > C:\Programs\PartyGaming folder
And then reinstall
Please ensure notes are backed up before doing so!

Last edited by pokerColette; 09-25-2018 at 09:02 AM.
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 09:01 AM
Quote:
Originally Posted by party_Rep
I am looking into this
Can I have some example username, locations and operating system details please?
PatBateman12, Germany, Win 7
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 09:04 AM
Quote:
Originally Posted by KomodoDragonJesus
Hey Colette,

when emailing operations@partypoker.com I receive two We have received your request emails. One from operations@partypoker.com and one from confirmation@partyaccount.com.

One notification is typically enough for me
Thanks - will raise with the relevant team
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 09:08 AM
Quote:
Originally Posted by PatBateman
PatBateman12, Germany, Win 7
Thanks for the info - are you able to log into www.partypoker.com or only the client affected?
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 09:22 AM
Quote:
Originally Posted by party_Rep
Thanks for the info - are you able to log into www.partypoker.com or only the client affected?
can't seem to log in on the site either.
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 10:33 AM


for me this is happening again
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 10:59 AM
actually it works now after reinstalled
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 11:11 AM
Quote:
Originally Posted by PatBateman
can't seem to log in on the site either.
Did you try a clean installation?


Quote:
Originally Posted by pekson
actually it works now after reinstalled
Thanks for the confirmation
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 11:18 AM
Quote:
Originally Posted by party_Rep
Did you try a clean installation?
I haven't yet.

Do I have to save my player notes before reinstalling? And if so, where are they located?
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 11:27 AM
Quote:
Originally Posted by party_Rep
Did you try a clean installation?




Thanks for the confirmation
I reinstalled last night and it worked. Have logged in just now and it is back to the same problem, as per the image.

+ I lost my player notes.

Last edited by humesy; 09-25-2018 at 11:41 AM.
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 11:28 AM
The first time I had this problem, a reinstall didn't fix the problem.
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 11:29 AM
why poketracker4 hud isnt working on satellite tables or am i the only one having this problem?
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 12:10 PM
Quote:
Originally Posted by humesy
I reinstalled last night and it worked. Have logged in just now and it is back to the same problem, as per the image.

+ I lost my player notes.
Edit: apologies, I see the player notes
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 05:57 PM
btw It's still not working for me, hopefully I can play tomorrow...
[PartyPoker] Ex-Official thread Quote
09-25-2018 , 09:38 PM
Quote:
Originally Posted by PartyDontCare
Its hard to tell these days whos the bot or not (this is exactly what party wants, cause they know its a relevant amount of rake they are generating) but we all know that eastern europe are very over-represented. Nobody seems to care about this issue at all and these bots are constantly lowering everybodys w/r and making a huge impact on the poker ecology. I might be wrong but I thought party cared about the ecology, lol? If I had to pick one player I suspect being a bot it would be Ardin3 (russian player). Anyway, this is a far more important question then everybody think. This problem must be taken a lot more serious then the case is handled today. Soon its too late. Trust me!
Man, ive read all your posts for the last year, the time i have been playing Partypoker, and you always suspect bots among players from Russia, Ukraine and Belarus.
I don't know from what country you are, but you should understand one thing. Those 3 countries have very good educational (schools and universities) programms and very low average income (200 dollars for Belarus and Ukraine and 500 for Russia). If the clever student from Denmark (for example) faces the possibility to earn 1000 euros while the average income in his country is 5000 euros, he won't think about poker as his job. But if you give this opportunity to a 20-year old boy from Belarus, he surely will use this chance.
And because there are a lot of clever, young guys that starts their poker careers the level of competition grows very fast.
And also in Russia there are tons of poker schools because they can make money.

I can't say for sure but i am more than convinced that 90 percent of those players at PP are simple humans that play for their living.

And what on earth makes you think that Ardin3 is a bot?
He plays 10-12 hours without a stop?
Unreal winnings?
Same actions every time?
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 01:52 AM
I was very happy at first at all the new updates you guys introduced. But what one particular left bad taste in my mouth. When you convert chips into big blinds, lets say you raise, it shows in chips on the table. This doesnt make any sense to me, if u convert to big blinds everything should be displayed as big blinds, when I 3bet and guy puts me all in I would love to see my 3bet amount in bb and not in chips, because then I have to do extra math and stuff.. thats just really stupid in my eyes, I talked with more people about it and we cant understand why its not in big blinds everything, when you choose it to be.

If you guys make it how it should be , Ill be back playing on your fields. If you guys wanna see how it should be, when you convert into bbs, just check winamax software, that stuff is next lvl on this issue.

Also, I didn't really like the labels system, but everything else is now pretty good

Last edited by kamis44; 09-26-2018 at 02:00 AM.
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 03:05 AM
PARTY REP, did you read my post? Why is PartyPoker not saving any notes on the players, not even the color codes I give them?
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 04:38 AM
Quote:
Originally Posted by kamis44
I was very happy at first at all the new updates you guys introduced. But what one particular left bad taste in my mouth. When you convert chips into big blinds, lets say you raise, it shows in chips on the table. This doesnt make any sense to me, if u convert to big blinds everything should be displayed as big blinds, when I 3bet and guy puts me all in I would love to see my 3bet amount in bb and not in chips, because then I have to do extra math and stuff.. thats just really stupid in my eyes, I talked with more people about it and we cant understand why its not in big blinds everything, when you choose it to be.

If you guys make it how it should be , Ill be back playing on your fields. If you guys wanna see how it should be, when you convert into bbs, just check winamax software, that stuff is next lvl on this issue.

Also, I didn't really like the labels system, but everything else is now pretty good
The BB function you describe above will be implemented in an upcoming release
I have no exact timeline to share, however, it's coming soon

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 04:40 AM
Quote:
Originally Posted by insyder19
PARTY REP, did you read my post? Why is PartyPoker not saving any notes on the players, not even the color codes I give them?
Which OS are you using?
When you say they are not saving - do you mean at any point, ie: you move tables and they are gone or when you log out and back in nothing has saved?
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 04:41 AM
Quote:
Originally Posted by PatBateman
btw It's still not working for me, hopefully I can play tomorrow...
Any update?

It would be very helpful if you could send some logs for our tech team to review

1. Open Finder.
2. Press (Command + Shift + G ) all three keys at the same time.
3. Enter ~/Library/Logs/partypoker/ in the text field, and click on Go button.

Compress the files in that folder and share them with us, please.

You can send these via email to me directly: colettepartypoker@gmail.com

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 06:41 AM
Quote:
Originally Posted by Reist
Man, ive read all your posts for the last year, the time i have been playing Partypoker, and you always suspect bots among players from Russia, Ukraine and Belarus.
I don't know from what country you are, but you should understand one thing. Those 3 countries have very good educational (schools and universities) programms and very low average income (200 dollars for Belarus and Ukraine and 500 for Russia). If the clever student from Denmark (for example) faces the possibility to earn 1000 euros while the average income in his country is 5000 euros, he won't think about poker as his job. But if you give this opportunity to a 20-year old boy from Belarus, he surely will use this chance.
And because there are a lot of clever, young guys that starts their poker careers the level of competition grows very fast.
And also in Russia there are tons of poker schools because they can make money.

I can't say for sure but i am more than convinced that 90 percent of those players at PP are simple humans that play for their living.

And what on earth makes you think that Ardin3 is a bot?
He plays 10-12 hours without a stop?
Unreal winnings?
Same actions every time?
Man, you specifically registered to say this ? Ahhha. The origin of bots is no longer a secret. You can in vain not try, 20 year old programmer from Belarus
[PartyPoker] Ex-Official thread Quote
09-26-2018 , 07:13 AM
Quote:
Originally Posted by party_Rep
Any update?

It would be very helpful if you could send some logs for our tech team to review

1. Open Finder.
2. Press (Command + Shift + G ) all three keys at the same time.
3. Enter ~/Library/Logs/partypoker/ in the text field, and click on Go button.

Compress the files in that folder and share them with us, please.

You can send these via email to me directly: colettepartypoker@gmail.com

Thanks

Colette
After a reinstall it is working again.

Will send you the logs if this happens again.
[PartyPoker] Ex-Official thread Quote

      
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