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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

08-22-2018 , 05:17 AM
All - we are aware of the chip graphic bug and tech will have a fix live in the next few hours
To resolve in the meantime, please ensure you have Show pop up option CHECKED under options :



This will resolve while we work on the patch

Regarding "blank screen" issues the tech team are currently working on the issue
Ill feedback when I have an update

Regards,

Colette
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:21 AM
Quote:
Originally Posted by Megloooo
On your new software, at heads up tables your opponents cards are blocked at showdown by the "add table" button
Noted - will look into this with tech


Quote:
Originally Posted by xLAGERTHAx
Yeah, from talking to players on various tables, it seems that some players have chips showing and some only have numbers (like me).

Yeah, thankfully i'm also subscribed to the other thread and read the post from Colette regarding the temp fix you mentioned, when she answered someone else who brought up the same issue. Not sure why she's thus far only posting in that thread and not replying to anyone here...
I was on a call with tech to feedback / resolve / update current issues
I was also updating multiple forums and FB groups where other players are active
All feedback is shared on both threads

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:24 AM
Preferred seating at FastForward 6max doesn't work for me. I set it to sit at the bottom but always get seated on the next seat to the right. Also can't change in game as "Sit here" is greyed out. Any ideas?
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:24 AM
I cannot change the seating on fast forward tables
tried on normal cash tables and it works fine just not on ff tables
Having the chip bug also although show pop up fixed it
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:36 AM
Quote:
Originally Posted by FR-Nit
Preferred seating at FastForward 6max doesn't work for me. I set it to sit at the bottom but always get seated on the next seat to the right. Also can't change in game as "Sit here" is greyed out. Any ideas?
Quote:
Originally Posted by Alucard5077
I cannot change the seating on fast forward tables
tried on normal cash tables and it works fine just not on ff tables
Having the chip bug also although show pop up fixed it

There is no option to sit at a preferred seat on FF - its been this way for sometime
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:42 AM
Quote:
Originally Posted by party_Rep
I was on a call with tech to feedback / resolve / update current issues
I was also updating multiple forums and FB groups where other players are active

Thanks

Colette
Colette = multitasker extraordinaire...

I hope PP are paying you well!
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:46 AM
I logged in just now after being on holiday to find this crazy bug. I registered for 2 sit n gos and then instantly stopped registering but the two i did play, I could barely tell what the action was. I made so many mistakes because I didn't know what was going on. Will there be refunds or anything?
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:51 AM
Quote:
Originally Posted by florianger
ok. first quick Feedback:

nice to have now different Backgrounds, felts.
the table himself Looks cheap.(is it exactly the same as before,which i did like...bec i feel like it's a Little bit different-and no good different)

the new Player plates- it's early...but so far , i don't like. (maybe bec it's new/different and i Need a bit time- to like).
The "old new" was very good...no reason to Change it again (if you ask me) what was good: for example 1 time i had cat sylvester as my Picture...and it was look like he's watching in his Cards. deep blue colour was good,etc. it was a view which only Party had. now it Looks like acr or ps.
but i speak for me and i think many People will like it now.

clock has a countdown now which is ofc good BUT again i must say i like the "old new" green clockbar...the only Thing what was needed was a countdown.( and no overlap of the Chips ofc)

ah...8max has a much better view/feel now (with the "oldnew"playerplates it would be very nice, also the "oldnew" chatbox with blue and yellow and black background would be nice,now.)
...but 9handed sit&go/cashgames (both had a very good view and tablefeeling) has now a not so nice view. (not really bad - but not good as before) it's new...so maybe i Need a few days.

the new betslider Looks wonderfull/great !

so far
Did you notice the 'custom buy-in filter'?! Now that's a great update...(IMO)
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:52 AM
Quote:
Originally Posted by Gooner933
Logged in - tables looked very bugged for me: with player names + chip counts overlapping into the cards and a couple not even centered symmetrically round the table but randomly off in top left of screen instead!!!

Restarted software and now cannot log in - blank login screen. It's great that new software gets tested before being released ...
Pads was testing for the last number of weeks.

Mistakes happen. C'est la vie.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:54 AM
Quote:
Originally Posted by florianger
"However...Where are the chips on the tables?! All we are getting and can see is numbers. I'm not the only one. I'm asking others on my tables what they see and they say "only numbers".

Here is a screenshot so, you know what i'm talking about"

------

this MUST be an mistake/forgotton...(i hope).


----

ok. first quick Feedback:

nice to have now different Backgrounds, felts.
the table himself Looks cheap.(is it exactly the same as before,which i did like...bec i feel like it's a Little bit different-and no good different)

the new Player plates- it's early...but so far , i don't like. (maybe bec it's new/different and i Need a bit time- to like).
The "old new" was very good...no reason to Change it again (if you ask me) what was good: for example 1 time i had cat sylvester as my Picture...and it was look like he's watching in his Cards. deep blue colour was good,etc. it was a view which only Party had. now it Looks like acr or ps.
but i speak for me and i think many People will like it now.

clock has a countdown now which is ofc good BUT again i must say i like the "old new" green clockbar...the only Thing what was needed was a countdown.( and no overlap of the Chips ofc)

ah...8max has a much better view/feel now (with the "oldnew"playerplates it would be very nice, also the "oldnew" chatbox with blue and yellow and black background would be nice,now.)
...but 9handed sit&go/cashgames (both had a very good view and tablefeeling) has now a not so nice view. (not really bad - but not good as before) it's new...so maybe i Need a few days.

the new betslider Looks wonderfull/great !

so far
Cannot take you seriously until you figure out how to quote a post correctly!
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:56 AM
Quote:
Originally Posted by Dexter_08
I logged in just now after being on holiday to find this crazy bug. I registered for 2 sit n gos and then instantly stopped registering but the two i did play, I could barely tell what the action was. I made so many mistakes because I didn't know what was going on. Will there be refunds or anything?
We are aware of the chip graphic bug and tech will have a fix live in the next few hours
To resolve in the meantime, please ensure you have Show pop up option CHECKED under options
If you check my post above it shows you what to do
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 05:57 AM
Quote:
Originally Posted by party_Rep
There is no option to sit at a preferred seat on FF - its been this way for sometime
previously it was on the bottom right. Which was fine. But now it's on the very right. Not bottom. So not so fine
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:02 AM
Quote:
Originally Posted by UPAY4DINNER
Pads was testing for the last number of weeks.

Mistakes happen. C'est la vie.
Yeah and that's why it's being released now - in advance of Powerfest so, any issues or missed bugs etc...that weren't picked up can be sorted out in time.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:04 AM
Quote:
Originally Posted by UPAY4DINNER
Cannot take you seriously until you figure out how to quote a post correctly!

but thx for the info
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:16 AM
Quote:
Originally Posted by Alucard5077
previously it was on the bottom right. Which was fine. But now it's on the very right. Not bottom. So not so fine
This is very annoying. It makes zero sense you can't choose the seat (probably) most of the players would choose. I hope you are fixing this asap.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:21 AM
Quote:
Originally Posted by KossuKukkula
This is very annoying. It makes zero sense you can't choose the seat (probably) most of the players would choose. I hope you are fixing this asap.
Im looking into this now
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:22 AM
i see now, and it's very nice, you can 100% individual Change the table felt. this is super.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:27 AM
I appreciate that party is at least trying to improve their software. There are glitches and it can be inconvenient, but they should be applauded for making changes. Hopefully they can compete with stars software someday
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:28 AM
Quote:
Originally Posted by party_Rep
Im looking into this now
Thx.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:51 AM
Quote:
Originally Posted by Megloooo
On your new software, at heads up tables your opponents cards are blocked at showdown by the "add table" button
Are you using partycaption?
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 06:55 AM
I had also the chips bug but the temp solution works and I like this update a lot!
Bet slider and buttons look great with a border!

Countdown timer from my opponent is grey and hard to see... It would be better if it's also green (like when it's my turn) or red...
There is a small thing with the long table... The table border has to be on top of the green... like the oval table. I have made two screenshots.

Good table

"Bad" table



"Table stays in focus at action" option for SNG and tournaments is still not fixed!
It would be great if Party makes the hand re-player the same as the play tables and I have to click once to see what my opponent had.

But I am very happy with this update!
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 07:08 AM
I assume HM2 HUD not working for everyone on FF because of update, we just need to whait update from HM2?
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 07:12 AM
Quote:
Originally Posted by Rupslaukis
I assume HM2 HUD not working for everyone on FF because of update, we just need to whait update from HM2?
PT4 HUD not working for me.
Also can't convert my chips to bbs.
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 07:12 AM
Quote:
Originally Posted by KossuKukkula
Thx.
Quote:
Originally Posted by KossuKukkula
This is very annoying. It makes zero sense you can't choose the seat (probably) most of the players would choose. I hope you are fixing this asap.
As I stated previously - we don't offer the option to select preferred seats in FF
I have looked into the issue with tech regarding seat position and they can confirm nothing has changed for the release
In terms of seat layout, we will look into further improvements at a later date
[PartyPoker] Ex-Official thread Quote
08-22-2018 , 07:17 AM
Quote:
Originally Posted by BringThePain
I had also the chips bug but the temp solution works and I like this update a lot!
Bet slider and buttons look great with a border!

Countdown timer from my opponent is grey and hard to see... It would be better if it's also green (like when it's my turn) or red...
There is a small thing with the long table... The table border has to be on top of the green... like the oval table. I have made two screenshots.

Good table

"Bad" table



"Table stays in focus at action" option for SNG and tournaments is still not fixed!
It would be great if Party makes the hand re-player the same as the play tables and I have to click once to see what my opponent had.

But I am very happy with this update!

Thanks for the feedback - Ill share with the team for consideration
[PartyPoker] Ex-Official thread Quote

      
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