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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

06-25-2018 , 08:27 AM
Cheers for the quick reply

Quote:
Originally Posted by party_Rep
The next update is planned post-World Cup so approx mid/end July
The PLO waitlist issue should be resolved in full then
Cool, thanks

Quote:
Originally Posted by party_Rep
Updating lobby issue I am not aware of an ongoing issue?
Can you please provide further details including username and if possible a screenshot?

Thanks

Colette
I've PM'd my SN previously



It doesn't appear any different through a screenshot. The issue is that my client had shown this for the last 15 minutes even though I had sat down on that 4/6 table and it had filled up. It resets if I log out and back in but otherwise the tables remain the same. It has been like this since the Mac client had the last update (a few weeks ago perhaps?).
[PartyPoker] Ex-Official thread Quote
06-26-2018 , 06:34 PM
The timebank is TERRIBLE. People have been complaining about this for weeks. How has this not been sorted out as a priority yet?
Once the timebank starts we cannot see how long we have left!! The 'bar' is pointless without an actual countdown in numbers of the amount of seconds left.
[PartyPoker] Ex-Official thread Quote
06-26-2018 , 11:56 PM
Hi there Collete. I have a question about the online poker of partypoker on argentina. would it be any regulation soon? cause I read of some people not be able to enter the software and so, and some news about partypoker on argentina.
[PartyPoker] Ex-Official thread Quote
06-27-2018 , 03:45 AM
Quote:
Originally Posted by Gooner933
The timebank is TERRIBLE. People have been complaining about this for weeks. How has this not been sorted out as a priority yet?
Once the timebank starts we cannot see how long we have left!! The 'bar' is pointless without an actual countdown in numbers of the amount of seconds left.
It's with the relevant team for review and consideration
I hope to have some feedback very soon to share


Quote:
Originally Posted by EroticKitty
Hi there Collete. I have a question about the online poker of partypoker on argentina. would it be any regulation soon? cause I read of some people not be able to enter the software and so, and some news about partypoker on argentina.

We do allow real money accounts from Argentina
For further information, questions - please contact the Customer service team directly

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
06-27-2018 , 04:59 AM
Quote:
Originally Posted by party_Rep
I hope to have some feedback very soon to share

Thanks

Colette
Would be good if that feedback also included an update from the 'tech' department in regards to where things are at with the long-standing issues that we're raised previously and have yet to be answered or fixed...
[PartyPoker] Ex-Official thread Quote
06-27-2018 , 12:06 PM
Can we get mid stakes huplo yet? Still only site with random cap on huplo. Pass on please, nothing happens etc etc.
[PartyPoker] Ex-Official thread Quote
06-27-2018 , 08:01 PM
Hi Collette,

I realize the chance of this happening is somewhat slim, but would you be able to extend my reload Bonus, which expires on June 30?
I 've been pretty busy the past couple of months so I 've barely played, and it would be nice to have a chance to actually play through it.
[PartyPoker] Ex-Official thread Quote
06-27-2018 , 08:25 PM
What are party poker withdrawal rules after depositing? Like on stars you can withdraw after 48 hours and need to turnover all deposit amount.
[PartyPoker] Ex-Official thread Quote
06-28-2018 , 02:32 AM
"reload Bonus".....the last reload Bonus i got was in bwin/Party times...(which was much better times).! after GVC is in
i got NOTHING in the poker area- only a lot Casino ****...which i dont Play and will not play, never ever! what ever they try!

i lose step by step the trust....!

i really hate the micro mtt schedule! i know it's summer and world Cup but this is weak.


still the knockoutseries patch on the table...maybe it's a promo for 3-10 j. 2019
[PartyPoker] Ex-Official thread Quote
06-28-2018 , 03:38 AM
Quote:
Originally Posted by Used2Could
Hi Collette,

I realize the chance of this happening is somewhat slim, but would you be able to extend my reload Bonus, which expires on June 30?
I 've been pretty busy the past couple of months so I 've barely played, and it would be nice to have a chance to actually play through it.
No sorry
If you wish you can approach and ask the CS teams, however, I don't deal with bonuses directly


Quote:
Originally Posted by Steamy Kangaroo
What are party poker withdrawal rules after depositing? Like on stars you can withdraw after 48 hours and need to turnover all deposit amount.

You will have to wager 15% of the initial deposit


Thanks

Colette
[PartyPoker] Ex-Official thread Quote
06-28-2018 , 07:03 AM
Quote:
Originally Posted by party_Rep
No sorry
If you wish you can approach and ask the CS teams, however, I don't deal with bonuses directly
No worries, appreciate the quick response! Will give CS a try
[PartyPoker] Ex-Official thread Quote
06-29-2018 , 03:51 AM
Quote:
Originally Posted by party_Rep
You will have to wager 15% of the initial deposit
So I can deposit 1k$, play some hands for 150$ rake, and cashout whole amount? Even if deposit and cashout methods are different? Am I correct?
[PartyPoker] Ex-Official thread Quote
06-29-2018 , 05:39 AM
Quote:
Originally Posted by Ladezzz
So I can deposit 1k$, play some hands for 150$ rake, and cashout whole amount? Even if deposit and cashout methods are different? Am I correct?
Customer service are best to ask for detailed bonus T&Cs breakdown
You can reach them using live chat 24/7 >

https://www.partypoker.com/contact-us.html
[PartyPoker] Ex-Official thread Quote
06-29-2018 , 09:14 AM
dear customer service. why did you decide to change the rules in the leaderboard race when already 1/3 of the way passed? Every day I play ppl $ satellites and go to the top10 on the leaderboard. you made the rule that if I won $ ppl, I can exchange them for $ 530 tickets to ppl5000 satellites. this rule was sent by mail to all players. Today I get a response from support that now I can not do the exchange of ppl $ for satellites. how can this be explained? To participate in the leader race without such an exchange, you need at least $ 90,000 a month to spend on satellites, and this money will go to ppl $ and will be frozen until the moment I play in offline tournaments. it will generally be $ 1 million a year. do you think this is possible? why change the rules? I want an answer.

This is link for rules, where I see that I can do same exchange. https://mypartypokerlive.com/ru/news...210618-1-RU-ac

Last edited by Kaktus26rus; 06-29-2018 at 09:31 AM.
[PartyPoker] Ex-Official thread Quote
06-30-2018 , 08:33 AM
20 promos i have..."Aktionen" in german language.

!7! Casino promos...bet&get i have 2 times so !4-5! Sport promos...- everywhere ~"bet this get this" - i dont and never had/will Play Casino...but Sport betting is ok for me bec i like to make a bet from time to time..

the few poker promos are power Turbo bounty hunter daily plo....but it's only a "we have this games"...so not really a promo in my eyes. and the click Card world Cup Thing bs.
and a few leaderboards...incl. ladies leader board...

...what i want to say is - i thougt i Play at a poker site....for me it's clear now...you want us all in the Casino!
maybe this is the reason why we only have 2 tablethemes etc...

...and always i make a deposit i get a mail from not partypoker but partycasino..."thank you for your deposit"....this was different in the past! no big Thing but i dont like that!bec it's not true.
btw. poker is Grey HERE in MY Country...but Casino is BLACK!! another reason why i dont like it to get such Mails AND promos.

everything not a big Thing but it must be said!

ah....and world Cup is over ...so can we get a good micro mtt schedule back ?

...no, i know it's not over...now i am 100% for England!
a guy in my street had 3 german flags at his house....now a big England flag
i agree with this
[PartyPoker] Ex-Official thread Quote
06-30-2018 , 08:43 AM
Yeah, their promotions page has always been a mess. So many "you should play casino" non-promos that it's easy to miss a real one.
[PartyPoker] Ex-Official thread Quote
07-01-2018 , 10:51 AM
I'm totally blind at this World Cup promo. I got Peru, played 20k cash game hands this week, so....?
[PartyPoker] Ex-Official thread Quote
07-01-2018 , 11:11 AM
...welcome to the Club
[PartyPoker] Ex-Official thread Quote
07-01-2018 , 09:40 PM
Hi Colette,

Do you have anyone who is fighting against bots? There are too many suspicious accounts in MTT's. All have WWSF (won when saw flop) ~50, and very similar preflop and postflop stats, all of them hidden from opr/sharkscope.

Can anyone confirm these accounts are not bots?

trainee54
vanholesing
LovelyPoison
p0pc0rn001
theBeasstt
bustmehigh
JudgeDredd66
s1ow1y
fish6reeder
Nifffler
Sscorpi0

Thank you.
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 04:08 AM
Quote:
Originally Posted by Kaktus26rus
dear customer service. why did you decide to change the rules in the leaderboard race when already 1/3 of the way passed? Every day I play ppl $ satellites and go to the top10 on the leaderboard. you made the rule that if I won $ ppl, I can exchange them for $ 530 tickets to ppl5000 satellites. this rule was sent by mail to all players. Today I get a response from support that now I can not do the exchange of ppl $ for satellites. how can this be explained? To participate in the leader race without such an exchange, you need at least $ 90,000 a month to spend on satellites, and this money will go to ppl $ and will be frozen until the moment I play in offline tournaments. it will generally be $ 1 million a year. do you think this is possible? why change the rules? I want an answer.

This is link for rules, where I see that I can do same exchange. https://mypartypokerlive.com/ru/news...210618-1-RU-ac
I have sent your query to the Live team and await a response
This is a Live specific promotion so I would like them to feedback
An alternative would be to reach out to the live chat team, link found on the web page
As per our T&Cs, we do reserve the right to alter or change a promotion at any time however the team can feedback in more detail



Quote:
Originally Posted by The Imp
Yeah, their promotions page has always been a mess. So many "you should play casino" non-promos that it's easy to miss a real one.
Shared the feedback with the relevant team for review
X sell will always be an aspect with any online site offering all platforms, you can opt to exclude from casino and communications if its an issue
Regarding the layout, agreed it is not optimal and I have asked the promotional team to review


Quote:
Originally Posted by Malfato
I'm totally blind at this World Cup promo. I got Peru, played 20k cash game hands this week, so....?
Once you have opted in and receive a "Team" you earn points alongside other players with the same team to climb the leaderboards
There are various ways to earn points outlined on the promo page >

https://www.partypoker.com/click-car...pionships.html

The leaderboard can be viewed using the following link >

https://www.partypoker.com/click-car...s/country.html

France is currently leading by Country - your team, Peru, is sitting 20th
Currently, all players with Peru are in the running for a $3K freeroll entry

There is also a leaderboard for indivual player performance


Quote:
Originally Posted by efem
Hi Colette,

Do you have anyone who is fighting against bots? There are too many suspicious accounts in MTT's. All have WWSF (won when saw flop) ~50, and very similar preflop and postflop stats, all of them hidden from opr/sharkscope.

Can anyone confirm these accounts are not bots?

trainee54
vanholesing
LovelyPoison
p0pc0rn001
theBeasstt
bustmehigh
JudgeDredd66
s1ow1y
fish6reeder
Nifffler
Sscorpi0

Thank you.
I have raised your suspicioins with the relevant team for review
Our Fraud and Risk team has recently been expanded and the team are wokring around the clock using new tools and systems to montior game play and remove/invetigate suspect players

Thanks for the info

Kind regards,

Colette
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 05:23 AM
hello Colette,

i try to use your link to see which place i am and my Team (denmark)

nothing happens if i click Countryleaderboard or Playerleaderboard....! i tried it 10 times!
loading- yes , show leaderboards-no.

which place is denmark?
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 05:31 AM
Quote:
Originally Posted by florianger
which place is denmark?
Not Colette but Denmark in 15th and going to 3.5k froll atm.
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 05:43 AM
thank you!
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 07:37 AM
will next mac update fix multi table issues?
[PartyPoker] Ex-Official thread Quote
07-02-2018 , 08:49 AM
Leaderboards of the countries and players are empty for me.

Any problem with Brazilian access?



Or it's my PC? Tried with Chrome and Edge(IE)
[PartyPoker] Ex-Official thread Quote

      
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