The team were updating the schedule and making some changes
This has now been completed and the schedule should now be complete

Dependant on the issue and the team who are required to respond, general issues should take 1- 2 days
Live chat is also available to follow up on issues >
https://www.partypoker.com/contact-us.html

If its with the relevant team I advise you follow up via telephone or live chat or allow a few days for a response.
Customer service are best placed to advise on these issues and likely will revert the decision and return the funds.

Thanks

Colette

Is Party down at the moment and how long for?

Can't sign-in yet, either

Got kicked from the tables and received this mail ~1.5 hours ago:

"We apologise for the disruption you encountered on 09-FEB-2016 03:14:15 at table xxx. Our records indicate that you had USD^XXX^USD^XXX at the start of that game. As a result of the disruption, that game has been construed as a 'misdeal' and we have refunded the money back to your account."

Since that the site is down.

Bwin website is also down.

Just received the server status page saying servers will be back up at 11am CET, which is like 23 hours from now. Ridiculous if that is true.

is partypoker removing hu tables?

Let's hope so

Spiv, I think they mean 11CET today but are just delayed

Thanks Collette for your response!
How fast can this kind of issues be solved?
How many days should I expect my balance back?

The downtime ran over by some time - I apologize for any inconvience caused.
All has now been completed and everything should be back up and running

Thanks

Colette

As I said its with the relevant team - you will need to wait for a response and an answer from them - this is not my department - sorry.
You can follow up via live chat if you wish a more detailed response

Thanks

Colette

Hi,
why did the ticketbrawls vanish? will they be back? i have some tickets from the store and now there are no ticketbrawls anymore.
thank you

I tried the chat... Nobody answers or gets in chat with me...
I just wonder what takes so long to investigate as my funds are due to me.

The $1.10 ticket brawls were removed - I would suggest you allow a little time - they are likely to be changed for T$ if the ticket is now redundant This is likely to be in process and will take a few days

You can call or email - I cant offer any further feedback or timeline as I dont have the info - sorry

Thank you, but i meant the 22$ ones to the Uppercut, Mainevent and so on.
It seems that they have been replaced by generall 109 Ticket qualifiers.
In gerneral that is a good thing, but the 22$ tickets from the store can not be used in these. Maybe you could change that.
They can now only be used for powerfest main event qualifiers.

The $22 tickets will be replaced with the new generic entry tickets for the same value
This is in progress - the team just need a little time to implement
The store shall be updated soon to ensure the valid tickets only are on offer

Thanks

Is there a site with information on how much Party is charging for making a withdrawal and also which methods are free. Only found a site with all the possible methods for depositing. Just heard somewhere that a withdrawal with paypal is free and neteller/skrill is 3%.

Hey guys.

I wanted to give a look at Bwin, but the client is giving me some problem.
It's easier to explain it with some screen:





Basically, the stakes tab is not showing, and when it shows up, it disappear after a bit.

The tables tab become black after a while, or sometimes is black from the start.

Some info:

- I tried with party client, and there is no problem, everything works as it should be.
- I have an account, when i login the problem stays the same.
- I uninstalled it and reinstalled it multiple times already.
- I have a high end gaming machine, so i doubt i don't meet the minimum requirements to run the client

Anyone experienced a similar problem before?

Party just rang me about some live event in Newcastle. Holy crap this guy went on and on and on about pretty much nothing in a geordie accent. Horrible.

Neteller/Skrill deposit/withdrawal are also free now, and VISA too.

@colette

in the process of renewing the mtt schedule, you got rid of some turbo rebuy tournaments with a big-addon

you had a daily
- 3$ hyper big addon, 5k guar (starting at 19:30 cet)
- 10$ turbo big addon, 10k guar(starting at 20:30 cet)
- 20$ turbo 6max big addon, 3k guar (starting at 14:40 cet)

all of those were very popular and bascially hitting the guaranteed pricepool every day....

You've told us you wanted to see how the current mtt schedule works before you would make further changes....

As many posts in this thread show, many players are happy with (many) of your mtt changes...

I'm pretty sure those rebuy big addon tournaments would smash the gurantees again as they differ from your basically all-reentry-mtts!

greetings

They sent out an email newsletter about that today, yeah. I am just not sure why they call themselves the "people's site".

Whats going on on PartyPoker?

I usually play Casual-Tables on this skin.
Yesterday in the evening I have been unable to sit open ONE SINGLE table: "Swale".
I could open every other table, even at other stakes, but whenever I clicked onto "Swale", simply nothing happened. A lil bit like a special form of pool-segregation....

Today in the morning I saw next miracle:
A table ("Juneau") with 3 guys (or Party-Bots?) sitting down, every one with a stack of 0.01$ on NL10!
Picture:



I left the table!
Coming back, I could observe something even more surprising:
A game was going on... I just saw the river!
BB-Bet, exactly leaving 0.01$ to the player attacked... he CALLED (instead of going all-in!), winner left player in between a microsecond after this hand.

No human being would play that way; neither aggressor, nor "caller"!
Bots, programmed to do so, would!

I shared all this to my Skype-group...
went away for dinner, came back around 20 minutes ago.
And what did I find now?
A miraculous new table called "Paris"!
Take a look:



Whats going on on PartyPoker?
Are you implementing bots, programmed by yourself, to fake traffic? Or just to rake a lil more, than human players alone do?

Whatever it is:
Its Party again... I know, what to do!

All withdrawals are fee free

I have just checked bwin and can see no issues
No other reports from other users
You could contact live chat and ask for some tech assistance if a full re boot doesnt help

Will have a look into this table now - thanks for bringing it to my attention

Ridiculous that party removed the withdrawl fee but not bwin