What stakes were you guys playing? Regular or FF?

I got 89$ refunded also, it's my second refund got from some sort of cheating this year first one was 27$ or smth. I play exclusively 50nl FF. Glad to see at least some action to be made.

I play nl 25 and nl 50 but only regular tables and also got the refund. Got it the last 2 times also. The guys above who on 8k downswing deff play higher than this.

I am pretty sure they just split the funds between all active players even if they haven't played vs the cheaters.

Regarding refunds sent yesterday - all players affected by the user/users in question receive a refund based on their gameplay against said account

The user/users breaking our T&Cs are removed and banned from our tables with funds confiscated and distributed back to the player pool involved in hands with the user

All players receive an email - yes the info is minimal
We will not share further details due to privacy and data laws

The team are in action 24/7 monitoring gameplay at our tables and will take action regarding suspect accounts

Thanks

Colette

So customers are playing in games that have stakes justifying 8000$ in losses and you refund less then 90$ per player. Do you refund any rake generated? Its about time the poker community and anyone everyone is shown who cheated and every piece of information involved in respect to refunds given, both to make sure you are indeed giving proper refunds and to quite frankly show how abysmal your cheating detection potentially is and how long the cheating actually has been going on and potentially how long you’ve missed it etc. Players/customers deserve more safety then you seem to provide. Quite frankly players losing $8000 and refunded 90$ including rakes is worthy of forensic investigations into wtf is going on with your security team and how this whole cheating detection and refund distribution process is done.

If you play online poker you accept tacitly that you are entering an arena full of people looking to take whatever unfair advantage they can get away with. Getting mad at PartyPoker specifically over that unavoidable reality after they just gave a round of refunds to compensate for cheating is pretty dumb.

I just started playing on PartyPoker. I have a problem though. I can't get HUD to work on fastforward tables. HUD works on regular table.
I've tried different methods to get it to work but maybe there is an other way that I'vent tried yet. Dose anyone have an idea?

Another quiestion; why does it say "Player1", "Player2" etc instead of their alias? Then I don't know if I put the stats on the correct player. Is it possible to change that?

Would appreciate if you guys could help me with those things

I don't quite understand this part, it's not like you'd be saying to us hey it is Kenny Powers living in UK at 174 highway lane apt14 who did this. Telling the players involved which nicknames colluded/botted against us seems fair and the only way to go.

From our side, we'd even be able to help you guys out when seeing said patterns being seen again at our tables.

Because yes for sure, the colluders/bots will 100% return and be the same, they must've made a lot of money for everyone to receive 80$ and they also must've had time to cashout a bunch. They will open new account using their girlfriend's name/friend's/wtv and a VPN and they're set to go and do the exact same thing over and over and over again.

We'd have a small chance of snitching them out if at least we knew the nicknames so we can see patterns on their style.


Also, info in the email is more than minimal. Here's the complete email, I had to google what is event1061 because I had no clue why I received that, nowehrre did they tell me it is because I was scummed in some way.

Dear xxxx,

event1061 has just transferred C$106.7 CAD into your account.

Have a good time at the tables.

Your partypoker team

Its good that the rake on bounty tournaments is reduced but blind structure is bad tournaments take forever to finish, blinds should increase more, 7 min levels are good.

At least, at the very minimum can we at least know what is happening, like are we getting colluded by multiple players, is it bots, is it freaking hacker superuser seeing our cards. There is no privacy or data law, you only want to protect yourself from a scandal by not saying anything.

Regarding structure in general, as from Monday 16th July, we have made some further changes to our tournaments
Following player feedback - some games have had the blind times reduced, therefore shortening the amount of late registration available and in turn reducing the total runtime of the tourney.
We have, we believe, optimised the games as a whole with our focus on shortening the games and improving player experience



The refunds are BOT related - there are no super users who can see your cards
Players breaking our T&Cs have been removed permanently from our games and refunds issued to relevant players


Thanks

Colette

The Problems are fixed now! so I don't need any answer anymore.

I have a new question. How do you put notes on player in the hand replayer window?

As of now you can't, hopefully that's fixed in the next update.

I would like to see omaha knockout tournaments added, also it would be good if we could deposit funds with Bitcoin.

Damn, then it's really hard to put notes on people when playing fastforward.

HUD working on regular cash tables? hud doesnt work on regular cash tables for me... it is suppossed to work right now? thought it only work on fast tables.

can you give me that information collete? it is never clear to me.

Hi! I see that party offers plo fast forward games, only problem is no one is playing them. How about decreasing fast forward rake for example to 3% with 1$ cap. This might bring some action. Rake is already higher in plo because of higher average pots so it would be natural to lower the rake, please take it to consideration.

HUDS DO NOT work on regular cash tables
I believe the player above was referring to tournaments



Feedback noted and shared with the relevant team

We do not currently support notes in the replayer
This is not in the next release
Our tech teams are looking into adding the feature at a later date, however, for now, other items will take priority
We will be making some changes to the notes and other features in the next release - however, all requested changes, unfortunately, will not be possible and will follow at a later date

Thanks

Colette

Starting today, Monday 16th July, we are guaranteeing a huge $1,000,000 in pp live dollars up for grabs every week!!

Our new currency offers players flexibility for our live events - win $$$ via the satellites and use them for Live tournament buy-ins, side events or towards travel/hotel expenses

Sats are running daily
You can view the full schedule under the LIVE tab in the lobby
Live > PP LIVE Dollars

https://mypartypokerlive.com/en/ppl-dollars

Can Bwin players play these?

Currently- no
Its a partypoker specific promotion

FF, had the same experience as the rest of you, of what at least for me was unheard of downsing. It amounted to around 7k and since I play several levels, like most ff regs do, we are talking anywhere from 70 to 280BI downswing. I did get the same kind of pitiful amount back in the form of “event”, as the rest of you.
There is a lot of hands to analyze during that downswing, but what I did notice is, I have a few “new” players winning some ridiculous amount against me in very short time, like for example 4, even 6 BI up against me in 150 hands, 200 hands.

It’s not exclusive to FF either, I have the same downswing in tournaments which is particularly unusual, since tournaments during the summer used to be by far the most profitable for me, other than December, that is.

Something other than just another batch of bots happened at PartyPoker and I am almost certain this is way bigger scandal than they are portraying it to be.

Don’t ask me for any details, I intend to keep playing at Party, obviously now waaaaay more carefully than I did before and with intention of never coming back if something like that happens again, so I am not going to out myself. However, if it happens again I will be presenting the case to, well, not just Party.

not sure losing 280 buy ins can be called a downswing...

I played 1/2 2/5 and a bit of 5/10.

Apparently $8K downswings vs. Bots are just the cost of doing business these days 🤔🙄