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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

03-23-2018 , 11:33 AM
Hi, any chance to allow hand history replayer in MTTs for observers in near future? Friends railing experience is just not exciting at all when you cant replay hands they played.

Search functions would be great addition as well. Maybe you can do at least a list of registered tournaments for players that are friends on party poker. There is already list of tournaments I played during the whole session in My Tournaments section. Lets just shared this list with friends for start. It cant be that hard to implement it.

I like the new notes coloring around the whole player name box at tables. Can you also add this color mark to MTT lobby somewhere near the players name? Is that on party ToDo list already?
[PartyPoker] Ex-Official thread Quote
03-23-2018 , 01:07 PM
Quote:
Originally Posted by 7OAD
You guys really need to ban the regs who won't battle, I tried playing some 50NL HU the past few days and it's amazing how scared all the "regs" are.
You must be new to hu. It's been like that for years. No point playing against the regs when the only winner is the house.
[PartyPoker] Ex-Official thread Quote
03-23-2018 , 02:57 PM
Quote:
Originally Posted by ment52
Are you not aware of the huge rake at nl50hu? Playing anyone near competent means both players are guaranteed to lose money. That's a casino game not "battling".
I looked it up and it seemed the same to me as everywhere else. Am I missing something?

Furthermore, my problem is with them not playing me in particular, if you look up my stats online, I have done well at $5ABI and nothing more, if you can somehow find my HU xp, you'll see I'm break even over 6k hands. If they're not willing to play me, who are they going to play?

Quote:
Originally Posted by KossuKukkula
You must be new to hu. It's been like that for years. No point playing against the regs when the only winner is the house.
I'm not a reg at all, read above.

If they're not willing to play new players who have some decent MTT stats @ $5ABI, who are they going to play?

Finally, all they need to do is break even v me and their rakeback more than covers it. It's super annoying because I'm not some crusher they should fear at all, but they STILL won't play.
[PartyPoker] Ex-Official thread Quote
03-23-2018 , 04:38 PM
Quote:
If they're not willing to play new players who have some decent MTT stats @ $5ABI, who are they going to play?
Why would anyone playing hu cash check mtt stats? Makes no sense.

Quote:
Finally, all they need to do is break even v me and their rakeback more than covers it
Wrong. And what's the point moving chips back and forth when you can play weaker opponents and get the same rb?

I don't play hu myself but I understand why the game is bumhunted so hard. If you want action then just play zoom hu. If you don't like it then join the bumhunters or don't play at all.
[PartyPoker] Ex-Official thread Quote
03-23-2018 , 09:57 PM
Lag sets in after a few minutes of play, all day long it's been the same. Very very very tilting.
[PartyPoker] Ex-Official thread Quote
03-23-2018 , 10:47 PM
Received a refund today, but only 8$. I knew I was playing against some bots there, but didnt even bother to report (+ I couldnt prove it). Is there a way to know why was this refund? I would say I deserve a larger refund, so I would like to know the details.
[PartyPoker] Ex-Official thread Quote
03-24-2018 , 12:51 PM
If you think your hard done by with these refunds then play at 888 where they don't punish cheaters much less give you a refund. I lost my roll to a cheater on 888 and he is still there and no refund. Even in the rare as hens teeth occurance that 888 acts they still don't refund players.

I caught the cheater because I spotted him on Party playing the same games. The name is an unusual one with all caps and was exactly the same. Somehow his location here was different and I then remembered when on 888 his and another of his bots location changed suddenly. Reported to both 888 and Party to see if it was same player.

Boom Party kicked him out and 888 didn't. Make of that what you will but Party is far more trustworthy than 888.
[PartyPoker] Ex-Official thread Quote
03-24-2018 , 01:17 PM
^ this happened.
[PartyPoker] Ex-Official thread Quote
03-25-2018 , 12:34 AM
Quote:
Originally Posted by MarkDavis
If you think your hard done by with these refunds then play at 888 where they don't punish cheaters much less give you a refund. I lost my roll to a cheater on 888 and he is still there and no refund. Even in the rare as hens teeth occurance that 888 acts they still don't refund players.

I caught the cheater because I spotted him on Party playing the same games. The name is an unusual one with all caps and was exactly the same. Somehow his location here was different and I then remembered when on 888 his and another of his bots location changed suddenly. Reported to both 888 and Party to see if it was same player.

Boom Party kicked him out and 888 didn't. Make of that what you will but Party is far more trustworthy than 888.


So sick of people dismissing how bad these sites currently operating with examples or how much worse other sites are while in whole all sites keep getting lower and lower in all respects. I remember the good old days which were not only about how profitable games were. There were standards from sites to offer better support, more promotions, more security, less rake. Now its a delicate balancing act and competition between a site and the bots/hand convertor cheaters of who can fleece the rest of us first.

Just because 888 is significantly worse in one aspect of the site compared to Party, doesn’t mean the absymal way party goes about issuing minimal refunds is acceptable. It is NOT. They nay be more trustworty than 888 but as we’ve seen for the last year they are not trusting at all either. They seem to squash the servers when overlays happen. Major bot and integrity issues...

Last edited by *CHOMP; 03-25-2018 at 12:40 AM.
[PartyPoker] Ex-Official thread Quote
03-25-2018 , 08:51 AM
Quote:
Originally Posted by party_Rep
I responded and feedback to your post as best I am able
Regarding the dispute of funds received - I am not in the customer service team and they are best placed to advise regarding such issues
Actually they are not.
This is the response I got from them:


Dear Jonas,

Thank you for contacting Customer Service.

Unfortunately, we cannot provide you with the level of detail you are asking us for. This is internal information and it will not be shared with any player.

As for the 40K game, it was a Later register closed game, and you were not in the money at the time of the crash.

In case you have further questions, we will be more than happy to assist you. We are available 24/7.

Thank you for choosing us as your online gaming site.

Best regards,
George,

Customer Service

—————-

Serious, Colette, wtf is this? Kidding me?
[PartyPoker] Ex-Official thread Quote
03-25-2018 , 01:48 PM
hi!

Please fix your timebank and call fold raise buttons appearing.

1 : timebank never reaches end of bar always at like 5% left it already folds when i clearly have a little more, or just show a seconds timer instead.

2 : sometimes cards get dealt on flop and its my turn but it takes 2 seconds to show call fold raise buttons never happends on winamax or 888

slenderr
[PartyPoker] Ex-Official thread Quote
03-25-2018 , 05:19 PM
I like the fact that the new chat box now has black writing which is clear and easy to read, instead of the old faint blue writing which was hard to read.

The only issue now is that all writing is in black. You now have dealer announcements, summary's, action, player messages (and anything else i've missed) all as the one colour, which makes it near impossible to differentiate what is what when glancing at the chat whilst playing.

At the very least, I think 'player chat' should be a different bold colour and stand out from the black being used for everything else.

IMO, if this change was made, it would be a big improvement and the chat box would be near perfect.
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 04:05 AM
Quote:
Originally Posted by inneedformoney
no!!! even if i click accept the risks and add exception


- next day client cruses while playing and problem pop ups again
some people say i should try to VPN, is it allowed to use VPN while playing?
VPNs are a 3rd party tool and should not be used alongside our software
Have you tried removing in full and reinstalling?


Quote:
Originally Posted by suk12
Hi, any chance to allow hand history replayer in MTTs for observers in near future? Friends railing experience is just not exciting at all when you cant replay hands they played.

Search functions would be great addition as well. Maybe you can do at least a list of registered tournaments for players that are friends on party poker. There is already list of tournaments I played during the whole session in My Tournaments section. Lets just shared this list with friends for start. It cant be that hard to implement it.

I like the new notes coloring around the whole player name box at tables. Can you also add this color mark to MTT lobby somewhere near the players name? Is that on party ToDo list already?
Feedback noted
Further note improvements are on the to-do list - yes


Quote:
Originally Posted by slenderr
hi!

Please fix your timebank and call fold raise buttons appearing.

1 : timebank never reaches end of bar always at like 5% left it already folds when i clearly have a little more, or just show a seconds timer instead.

2 : sometimes cards get dealt on flop and its my turn but it takes 2 seconds to show call fold raise buttons never happends on winamax or 888

slenderr
I will look into these with tech today


Quote:
Originally Posted by xLAGERTHAx
I like the fact that the new chat box now has black writing which is clear and easy to read, instead of the old faint blue writing which was hard to read.

The only issue now is that all writing is in black. You now have dealer announcements, summary's, action, player messages (and anything else i've missed) all as the one colour, which makes it near impossible to differentiate what is what when glancing at the chat whilst playing.

At the very least, I think 'player chat' should be a different bold colour and stand out from the black being used for everything else.

IMO, if this change was made, it would be a big improvement and the chat box would be near perfect.
Feedback noted - thanks
Will raise with the relevant teams

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 06:19 AM
I think the Sunday Mains plays out almost like turbos , not a good thing. Re-entry will happen of course, just not my idea of fun.
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 07:00 AM
Why does timebank not work preflop? I play FF.
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 11:58 AM
whats Happy Hour time this week?
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 01:17 PM
Hey now that you are responding to some suggestions what do you think of mine?

1. Fix the chat in the way xLAGHERTAx proposed but also add optional chat bubbles, I mean with the option to disable them. I personally always hide the chat because it distracts me from play, but Id like to see when someone interacts with chat bubbles. Some chat is good for the game, might help spot bots as well I think.

2. Introduce some way in which hands played can be shared easily online like BOOM replayer on Stars, this would help to recognize PartyPoker as an industry staple online, which should attract more recs. We talked about it long ago but I want to know how the plans on this are progressing.

3. Add a KO 9 handed SNG. Explanation
Spoiler:
@PartyRep

My most serious suggestions is for you to copy the Stars 9h KO turbo SNG. Ive been a SNG grinder for a few years and even with a 9%+ ROI I can tell you the downswings arent easy to deal in particular with the different buy ins ive got to play in Party. KO sngs have lower variance because theres a chance that more than 33% of the field gets paid.

-Attract more rec players to the game
-Softer competition
-Less variance
-More chance for the recs to survive longer as more of them get paid
-More skill involved in a game that starts to require it, particularly when moving up in stakes
-Does not dilute current SNG player pool as it'd be just like another table of SNG.

Have you never received this suggestion before?

Seriously I dont know how havent you introduced it before.


4. Dont crash software :/ Is there any big upcoming improvement coming on this?

Ive come to made peace with all the rest of your work, I.e I used to hate the tiny timebank you have everywhere, but now I realize thats the only thing that keeps the games from being multitabled/reg heavy to the infinity(surprised Stars timebank is still the same with the direction they have taken); but still believe those above should be adopted. Please update us on your current plans.

Last edited by Smokedtruth; 03-26-2018 at 01:22 PM.
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 04:37 PM
Quote:
Originally Posted by party_Rep
VPNs are a 3rd party tool and should not be used alongside our software
Have you tried removing in full and reinstalling?




Feedback noted
Further note improvements are on the to-do list - yes




I will look into these with tech today




Feedback noted - thanks
Will raise with the relevant teams

Thanks

Colette
Answering everybody except me?!
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 08:32 PM
i have a ticket which is valid until 27.03!

What if i register TODAY for a tournament (when the ticket is still valid), which starts on the 28.03? Can i play the tournament then or is it expired then?
[PartyPoker] Ex-Official thread Quote
03-26-2018 , 08:42 PM
Quote:
Originally Posted by Smokedtruth
Hey now that you are responding to some suggestions what do you think of mine?

1. Fix the chat in the way xLAGHERTAx proposed but also add optional chat bubbles, I mean with the option to disable them. I personally always hide the chat because it distracts me from play, but Id like to see when someone interacts with chat bubbles. Some chat is good for the game, might help spot bots as well I think.

2. Introduce some way in which hands played can be shared easily online like BOOM replayer on Stars, this would help to recognize PartyPoker as an industry staple online, which should attract more recs. We talked about it long ago but I want to know how the plans on this are progressing.

3. Add a KO 9 handed SNG. Explanation
Spoiler:
@PartyRep

My most serious suggestions is for you to copy the Stars 9h KO turbo SNG. Ive been a SNG grinder for a few years and even with a 9%+ ROI I can tell you the downswings arent easy to deal in particular with the different buy ins ive got to play in Party. KO sngs have lower variance because theres a chance that more than 33% of the field gets paid.

-Attract more rec players to the game
-Softer competition
-Less variance
-More chance for the recs to survive longer as more of them get paid
-More skill involved in a game that starts to require it, particularly when moving up in stakes
-Does not dilute current SNG player pool as it'd be just like another table of SNG.

Have you never received this suggestion before?

Seriously I dont know how havent you introduced it before.


4. Dont crash software :/ Is there any big upcoming improvement coming on this?

Ive come to made peace with all the rest of your work, I.e I used to hate the tiny timebank you have everywhere, but now I realize thats the only thing that keeps the games from being multitabled/reg heavy to the infinity(surprised Stars timebank is still the same with the direction they have taken); but still believe those above should be adopted. Please update us on your current plans.
Take Smoketruths advice onboard. Chat is impossible to see and take algerthas point about highlighting chat in box to make it more visible.

Someone mentioned VPN here. I don't know what it does precisely but would this explain how a player appears to be from one country while actually playing in another?
[PartyPoker] Ex-Official thread Quote
03-27-2018 , 03:56 AM
Quote:
Originally Posted by inneedformoney
whats Happy Hour time this week?
1pm -2pm , 10pm -11pm CET

https://www.partypoker.com/whats-goi...-regional.html


Quote:
Originally Posted by Smokedtruth
Hey now that you are responding to some suggestions what do you think of mine?

1. Fix the chat in the way xLAGHERTAx proposed but also add optional chat bubbles, I mean with the option to disable them. I personally always hide the chat because it distracts me from play, but Id like to see when someone interacts with chat bubbles. Some chat is good for the game, might help spot bots as well I think.

2. Introduce some way in which hands played can be shared easily online like BOOM replayer on Stars, this would help to recognize PartyPoker as an industry staple online, which should attract more recs. We talked about it long ago but I want to know how the plans on this are progressing.

3. Add a KO 9 handed SNG. Explanation
Spoiler:
@PartyRep

My most serious suggestions is for you to copy the Stars 9h KO turbo SNG. Ive been a SNG grinder for a few years and even with a 9%+ ROI I can tell you the downswings arent easy to deal in particular with the different buy ins ive got to play in Party. KO sngs have lower variance because theres a chance that more than 33% of the field gets paid.

-Attract more rec players to the game
-Softer competition
-Less variance
-More chance for the recs to survive longer as more of them get paid
-More skill involved in a game that starts to require it, particularly when moving up in stakes
-Does not dilute current SNG player pool as it'd be just like another table of SNG.

Have you never received this suggestion before?

Seriously I dont know how havent you introduced it before.


4. Dont crash software :/ Is there any big upcoming improvement coming on this?

Ive come to made peace with all the rest of your work, I.e I used to hate the tiny timebank you have everywhere, but now I realize thats the only thing that keeps the games from being multitabled/reg heavy to the infinity(surprised Stars timebank is still the same with the direction they have taken); but still believe those above should be adopted. Please update us on your current plans.
I may not respond to each and every post, however, feedback is always noted, collated and shared with the relevant teams

1. Chat improvements are on the to-do list, the team are currently reviewing player panel suggestions and player feedback from various sources

2. BOOM player has been on the to-do list for a while, however other, essential items will take priority so it could be sometime before this is implemented I wouldn't expect this is upcoming updates

3. Suggestion noted

4. Software stability is a main focus of the tech team currently


Quote:
Originally Posted by palimpalimp
Answering everybody except me?!
I responded to your previous post
Your issue can be dealt with via the Customer service teams - if they have stated they are unable to provide the further info I am unable to assist
The CS teams are best placed to deal with customer complaints/queries
Further feedback/comments should be directed to them directly, please


Quote:
Originally Posted by traudi1959
i have a ticket which is valid until 27.03!

What if i register TODAY for a tournament (when the ticket is still valid), which starts on the 28.03? Can i play the tournament then or is it expired then?
You can register, however, should the game be changed/removed/replaced your ticket will auto expire and be invalid as the validtiy would be post expiry

Thanks

Colette
[PartyPoker] Ex-Official thread Quote
03-27-2018 , 07:56 AM
Quote:
Originally Posted by party_Rep
1pm -2pm , 10pm -11pm CET]


I responded to your previous post
Your issue can be dealt with via the Customer service teams - if they have stated they are unable to provide the further info I am unable to assist
The CS teams are best placed to deal with customer complaints/queries
Further feedback/comments should be directed to them directly, please


So am I getting this correctly that, if what op tells is true, PP openly refuses to act on their own t&c and pay the money the owe? If true, there have to be more (likely unaware) ppl falling victim to this.
I have no stake in this but it looks really bad. Warrants its own thread at this point in my opinion.

Last edited by MATT111; 03-27-2018 at 08:03 AM.
[PartyPoker] Ex-Official thread Quote
03-27-2018 , 08:25 AM
anyone have problem login in party client right now?

Sorry, we are currently experiencing technical issues. Please try again later.
[PartyPoker] Ex-Official thread Quote
03-27-2018 , 09:52 AM
hey there any way to stop the "show hand" option? or at least make it whitout sound of alert? is so anoying as hell.

I have the option of non show. but it still ask you every thime on cash tables.

what to do?
[PartyPoker] Ex-Official thread Quote
03-27-2018 , 09:54 AM
Nust lost about 10$ in bets because software froze. Party Poker there was a thread created last year called 5 reasons to not play on Party poker. In that thread you had a team pro named Patrick Leonard come and speak about “keeping the faith” and how great your software was about to get and how great support was about to get. Nothing has changed and it can be said with confidence you’ve gotten worse actually.

Amazing. Now again i have to fight for refunds. Two weeks ago you scammed me out of a full 215$ tournament refund and equity because your servers went kaput when u couldn’t meet guarantees and went into overlay.

People need to stop creating romantic threads about why online poker should be great again. This is the reality. Just sad...Cant even trust a few bucks on here and now i gotta spend my week fighting for 10$ from these guys and girls
[PartyPoker] Ex-Official thread Quote

      
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