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[PartyPoker] Ex-Official thread [PartyPoker] Ex-Official thread

06-14-2016 , 11:05 AM
any chance there will be a fix for:
a) random software freezes
b) missing handhistories (20-40% of hands are not tracked at HM2, every session)
c) if i press 'Email instant handhistory' it says '..Email containing hand histories.. will be sent' ... i did NOT receive any emails.
[PartyPoker] Ex-Official thread Quote
06-14-2016 , 11:22 AM
Also, please fix that the default buy-in for 600nl and 1000nl is not 100bb. And there is no way to choose that as default. Oddly enough it works for 2000nl. Actually pretty annoying to have to do that over and over.
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06-14-2016 , 10:42 PM


no login screen
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06-15-2016 , 01:35 AM
Quote:
Originally Posted by z3n
any chance there will be a fix for:
a) random software freezes
b) missing handhistories (20-40% of hands are not tracked at HM2, every session)
c) if i press 'Email instant handhistory' it says '..Email containing hand histories.. will be sent' ... i did NOT receive any emails.
+1, I'm missing lots of hands that never get emailed. Has anyone had hands emailed?
[PartyPoker] Ex-Official thread Quote
06-15-2016 , 03:01 AM
Quote:
Originally Posted by iluvAA
Hello,

I recently joined bwin and started the "Pocket Pairs" mission. I understand the poker part of bwin is run by PartyPoker, so I hope this is the correct thread
Somehow, the mission progress remains at 0/13 despite me having won hands with AA, KK and QQ (all with showdown). I can find these won hands in my online hand history, so I am not hallucinating here. Quite disappointing. I play 6-max FastForward tables.
Is there a technical problem or something?
Thanks
I also have another question about Cash Game Missions ("pocket pairs" and "final hands")
I am using the bwin client. If you click on "Cash Game Missions" in its promotions tab, it says that the promotion is valid until June 30, 2016.
Does this mean these missions have to be completed by June 30? Or is it just a dummy date someone entered into the promotion and the missions will remain available afterwards (searching the forums, it appears they have been available for several years now).
Quite difficult to complete them with the mission system broken and not tracking my progress
Edit: I also noticed that in the "achievements" tab of the (German) bwin client, "Winning Rockets" (hand won while holding AA) isn't listed as "achieved", despite me having won multiple hands with AA. Thought this could be related to the pocket pairs mission progress not being tracked.
There is an ongoing issue with the missions updating - yes
if you contact your customer service team they can track manually and add the reward as a fix for now Our tech team are looking into the issue and we hope to have full resolution in place in the near future


Quote:
Originally Posted by Sentenca
Colette , why there is only one card? There are should 4 of them to this date now
Quote:
Originally Posted by Tobe2381
Colette, Footy Forecast is not woriking!
Made 4 correct predictions so far (France, Switzerland, Germany, Spain) and got not even one click card in the promotion section up to now, although I got at least 2 messages that my last prediction (Germany, Spain) was correct, when predicting a new match on a new day.. Frustrating!
I will raise this with the relevant promo team for review and action
Apologies for the delay


Quote:
Originally Posted by botsonparty


no login screen
I can not view the image
However - we are aware some players experienced log in issues last night - the issue was identified and resolved
Can you confirm if its ongoing or you are now able to log in without issue please?
[PartyPoker] Ex-Official thread Quote
06-15-2016 , 03:07 AM
Quote:
Originally Posted by z3n
any chance there will be a fix for:
a) random software freezes
b) missing handhistories (20-40% of hands are not tracked at HM2, every session)
c) if i press 'Email instant handhistory' it says '..Email containing hand histories.. will be sent' ... i did NOT receive any emails.
The tech team are looking into the recent freezes in full and hope for a resolution in place as soon as possible
Regarding HH - please contact the customer service team who will be able to advise regarding the mailed HH request


Quote:
Originally Posted by banalanal
Also, please fix that the default buy-in for 600nl and 1000nl is not 100bb. And there is no way to choose that as default. Oddly enough it works for 2000nl. Actually pretty annoying to have to do that over and over.
Noted - will share with the team for review - thanks
[PartyPoker] Ex-Official thread Quote
06-15-2016 , 03:32 AM
login issues are fixed
[PartyPoker] Ex-Official thread Quote
06-15-2016 , 04:09 AM
Quote:
Originally Posted by botsonparty
login issues are fixed
Thanks for confirmation
[PartyPoker] Ex-Official thread Quote
06-15-2016 , 06:42 AM
*Euro2016 prediction offer*

Today - if both teams score in the Russia V Slovakia game at 3pm CET - we will refund all fees from the Drago $10K GTD $109buyin @4PM CET
If the result comes in - fees back within 72 hours

Good luck all

Colette #Euros2016#RussiaVSlovakia

[PartyPoker] Ex-Official thread Quote
06-15-2016 , 08:47 AM
Quote:
Originally Posted by ved
    Party, $0.10/$0.25 No Limit Hold'em Cash, 6 Players
    Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #37341112

    Borodinov91 (MP): $25 (100 bb)
    Hero (BTN): $30.30 (121.2 bb)
    SkullYorick (UTG): $100.50 (402 bb)
    by20chance (CO): $117.74 (471 bb)
    natalya30 (SB): $25 (100 bb)
    supermanjesse (BB): $16.90 (67.6 bb)

    Preflop: Hero is BTN with Q Q
    SkullYorick calls $0.25, Borodinov91 raises to $1, by20chance folds, Hero raises to $3, 2 folds, SkullYorick calls $2.75, Borodinov91 calls $2

    Flop: ($9.35) 2 6 2 (3 players)
    SkullYorick checks, Borodinov91 checks, Hero bets $4.62, SkullYorick calls $4.62, Borodinov91 folds

    Turn: ($18.59) Q (2 players)
    SkullYorick checks, Hero bets $8, SkullYorick calls $8

    River: ($34.59) A (2 players)
    SkullYorick checks, Hero bets $14.68 and is all-in, SkullYorick calls $14.68

    Results: $63.95 pot ($3 rake)
    Final Board: 2 6 2 Q A
    Hero showed Q Q and won $60.95 ($30.65 net)
    SkullYorick showed 3 T and lost (-$30.30 net)



    Get the Flash Player to use the Hold'em Manager Replayer.







      Party, $0.10/$0.25 No Limit Hold'em Cash, 6 Players
      Poker Tools Powered By Holdem Manager - The Ultimate Poker Software Suite. View Hand #37341113

      MarcoConway (CO): $25.22 (100.9 bb)
      Hero (SB): $27.46 (109.8 bb)
      SkullYorick (MP): $96.84 (387.4 bb)
      by20chance (BTN): $81.99 (328 bb)
      natalya30 (BB): $25 (100 bb)
      supermanjesse (UTG): $34.88 (139.5 bb)

      Preflop: Hero is SB with A Q
      supermanjesse calls $0.25, SkullYorick calls $0.25, MarcoConway calls $0.25, by20chance raises to $1.75, Hero calls $1.65, 2 folds, SkullYorick calls $1.50, MarcoConway folds

      Flop: ($6) 6 8 T (3 players)
      Hero checks, SkullYorick checks, by20chance bets $3.75, Hero folds, SkullYorick calls $3.75

      Turn: ($13.50) 2 (2 players)
      SkullYorick checks, by20chance bets $7.50, SkullYorick calls $7.50

      River: ($28.50) 2 (2 players)
      SkullYorick checks, by20chance bets $20, SkullYorick calls $20

      Results: $68.50 pot ($3 rake)
      Final Board: 6 8 T 2 2
      SkullYorick mucked 3 2 and lost (-$33 net)
      by20chance showed 6 5 and won $65.50 ($32.50 net)



      Get the Flash Player to use the Hold'em Manager Replayer.

      Is he banned yet? Has anyone seen him?
      [PartyPoker] Ex-Official thread Quote
      06-15-2016 , 11:00 AM
      Haven't seen him lately
      [PartyPoker] Ex-Official thread Quote
      06-15-2016 , 11:37 AM
      Footy forecast is dead again. No old prizes have been paid and today is also nothing appears. This is kinda ridiculous. Live chat is also not working for me at this moment. I gave up :| Ive started hearing "prizes will be paid tomorrow" from Monday. Wednesday now and problem even become bigger. Come on, guys.. Hire new technical department or something.
      [PartyPoker] Ex-Official thread Quote
      06-15-2016 , 12:06 PM
      Quote:
      Regarding HH - please contact the customer service team who will be able to advise regarding the mailed HH request
      I was recently told that mailing HHs is not possible. I wanted a tourney HH.
      [PartyPoker] Ex-Official thread Quote
      06-15-2016 , 04:04 PM
      Quote:
      Originally Posted by Sentenca
      Come on, guys.. Hire new technical department or something.
      +1000, one can only hope.
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 03:42 AM
      Quote:
      Originally Posted by Sentenca
      Footy forecast is dead again. No old prizes have been paid and today is also nothing appears. This is kinda ridiculous. Live chat is also not working for me at this moment. I gave up :| Ive started hearing "prizes will be paid tomorrow" from Monday. Wednesday now and problem even become bigger. Come on, guys.. Hire new technical department or something.
      There was an issue with the footy forecast promo so the team re ran the data yesterday and then re issued winnings
      Live chat has been down since yesterday evening - the IT team are working on resolving this in full
      Apologies for the inconvenience
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 07:21 AM
      *Euro prediction offer *

      If Marcus Rashford scores during the England V Wales game at 2pm- all players in the Drago $10K GTD 3pm will receive their $9 fee back!
      All refunds will be made within 72 hours

      Good luck

      Colette

      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 08:33 AM
      And another for today - why not!

      *Euro prediction offer *

      If Thomas Muller scores during the Germany V Poland game this evening we will refund the tourney fees for all players in the Jab $7,500GTD @ 20:00CET.

      All refunds will be made within 72 hours

      Good luck

      Colette #Euro2016#GermanyVPoland

      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 08:51 AM
      There's currently 9 promotions and not a single one is even semi-attractive to cash game players.

      Sigh.
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 08:59 AM
      Quote:
      Originally Posted by Haupt_234
      There's currently 9 promotions and not a single one is even semi-attractive to cash game players.

      Sigh.
      Most of them aren't even promotions. "This tournament has a name" and "please play casino" are promotions now?
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 09:40 AM
      Quote:
      Originally Posted by The Imp
      Most of them aren't even promotions. "This tournament has a name" and "please play casino" are promotions now?
      Valid points, I didn't read too much into each one but quickly scanned the promotions tab to see if there was anything, absolutely anything at all non-tournament or casino related.
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 09:46 AM
      Quote:
      Originally Posted by Haupt_234
      Valid points, I didn't read too much into each one but quickly scanned the promotions tab to see if there was anything, absolutely anything at all non-tournament or casino related.
      Hey, I wasn't defending them! Guess they believe that the illusion of promotions is good enough nowadays.

      Didn't they say the same as Stars when cutting rb? Promised constant promotions to make up for it, didn't last long.
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 01:22 PM
      Quote:
      Originally Posted by botsonparty
      Is he banned yet? Has anyone seen him?
      He's around today
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 04:26 PM
      Quote:
      Originally Posted by Husker
      Is there any reason I sometimes get this message when trying to create a waitlist?

      Bump
      [PartyPoker] Ex-Official thread Quote
      06-16-2016 , 08:41 PM
      Quote:
      Originally Posted by Husker
      He's around today
      Colette, could you ask around and find an explanation as to why an obvious bot is still around after so long? You've seen the HandHistory i recently quoted.
      [PartyPoker] Ex-Official thread Quote
      06-17-2016 , 04:03 AM
      Quote:
      Originally Posted by Haupt_234
      There's currently 9 promotions and not a single one is even semi-attractive to cash game players.

      Sigh.
      Quote:
      Originally Posted by The Imp
      Most of them aren't even promotions. "This tournament has a name" and "please play casino" are promotions now?
      Quote:
      Originally Posted by Haupt_234
      Valid points, I didn't read too much into each one but quickly scanned the promotions tab to see if there was anything, absolutely anything at all non-tournament or casino related.
      I spoke with the promotional team and raised your recent concerns and we decided to launch the following

      Coming soon >>

      Summer Of Grind - We have four new grind missions kicking off on Monday 20th till 31st July
      Once you opt in you can choose to play our fast-grind Mission (max reward $1500) or SNG Mission (max reward $1000) for cash rewards
      Promo page with all details will be live Monday
      [PartyPoker] Ex-Official thread Quote

            
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