HELLO

did you allowed players from tunisia to play on your site
are the skrill or nettler accepted ??

Hi Tounisino, yes we allow players from Tunisia! We offer Neteller and Skrill will be ready within the next few days!

We have plenty of daily freerolls and have expanded our tournament schedule starting in 2 days.

Would love to hear your feedback about our cash games and the service fee. Thanks.

Gzesh, if there is no federal barrier to open up State pools to international traffic, in your opinion what is preventing States from doing so? Surely it must be only a matter of time before they do that, no?

Have not downloaded yet.
Can I play from Germany?
Do you offer a variation of Zoom/fastforward?
Is pokertracker working on your site?

Thanks.

Hey!

About the new schedule:

Don`t like it:
The Grey 33$ the GTD was 3000$ now 1500$. The same with Hyper frenzy.
Better you add some 1$ ; 5$ or 10$ with 1000$ GTD.
And some tournament that run one time in week with bigger gtd.
You need more players, make some MTT series with leaderboard prizes.

Make some promotion: with Christmas Gifts MTT, buy in 5$ or 10$.

Invest more in beginning to get back in long run.

wow 3% of the buyin holy ****. you must have lost your mind. i buy-in for 1000 game breaks in 20 minutes i lose $30 to rake lol

Hi Ladysharrow, thanks for the inquiry.

Yes you can play Germany with exception to the state of Schleswig-Holstein.

Yes Pokertracker is safe on our site.

We currently do not have a variation of zoom/fast forward but that will definitely be in the works later in the pipeline.

Thank you for your feedback RaisetoSurvive.

We revised our full schedule by doubling the tournaments per day and nearly doubling the guarantees we offer per day. As a result, the Grey and Hyper Frenzy were 2 of the tournaments we had to scale back on.

The Grey $33 2K GTD was reduced by $500 to $1500 GTD. There is still a daily overlay of $500+ on this tournament which we believe is of great value.

We added many tournaments in the $1, $5, and $10 ranges that rolled out December 17th - we would love to offer higher guarantees for them all, but at this point they almost all overlay. We have many tournaments in this buy-in range with guarantees up to $500 already, but I will speak with the team to see if we can make a $1000 GTD tournament in this range.


Hi Lefty2131, thanks for your feedback. I would like add a bit more detail to your concerns.

First, you are right that the 3% service-fee does scale up a bit once we hit the higher buy-in ranges, but I think there are more players who will benefit from the service-fee model in the micro, low, and mid level cash games. We are trying our best to provide something that is of overall greater value to the poker community.

Second, with our loyalty program you instantly are rewarded back 1% of your total buy-in. So in this case, we may charge a $30 service-fee for $1000 buy-in, but you instantly get rewarded with $10 back. Thus the actual total you would be charged is $20 - and this is ONLY if you leave the table with $1000 - if you leave with less you are charged less, and if you leave with zero, you are charged nothing.

I think we have to consider all the other potential scenarios before just isolating it under one specific condition.

Third, we offer a $1000 matching bonus that never expires which I think is quite generous! This gives you back 1.5% of what you bring in to the table and freed up in $100 increments. So if you bring $1000 to the table, you accumulate $15 back to be released.

So in your scenario, hypothetically from that $30, we give back $25 in loyalty and bonuses.

Lastly, we understand that there may be scenarios where a table breaks up quickly or someone may hit and run and leave very quickly. Our customer support team is aware of the possibilities of these and have protocols in place to mitigate these circumstances and reimburse players affected by this.

This is all a work in progress - we are doing our best to grow a site with no attachment to a network, while offering a strong overlay of tournaments, and a generous loyalty program and bonus to reward back to our players.

I would love for you to give our cash game tables a try at our lower stakes and give feedback on your experience.

Many thanks.

404 error when trying to download client. Can australians play here?

The match bonus will help (not the site, really, but if they need a loan) if one is willing to deposit enough on a new tiny site (a couple of sites went offline and I lost 3k).

I read that Pokemaster (an agent site) has no-rake play; 5% rake of session wins and maybe a session timer before the table closes, the latest (the lowest running there is NLH/PLO50+).

Withdrawal fees best to check out, and the terms overall. Any misprint and mixed-in word can decide, as they are still valid terms.

Getting the fee/rake back when the 1st one sitting on micro to low limits for 15 minutes or two hours and not getting opponents or so, table by table, through the investigation of the customer support is ridiculous when it is about cents. It isn't worth anyone's time but one can leave a note and it is their headache then.

Taking an active table, playing 30 minutes or 60 minutes, 10 dollars; the total rake is 20 cents (minus match bonus), and the same no matter how long one plays.

Better to make it a bigger amount of rake for longer play and nothing when no or so hands played. When more than zero hands have been played, there can be a hit and run penalty/rake but only for the one running.

Players can avoid putting a little time in playing as 1st-3rd, as it is committing. It doesn't help if one is not seeing who is waiting/playing, additionally to the fee like PLO2, 4 cents minus bonus, plus all the other form and limits. How many know they might get it back with no or so opponents?

The minimum buy-in could be 100 bb (even at limit poker, in case it gets more than one player) and it counters the small stackings that their rake rules can induce.

Micro NLH runs here (2 and 5, maybe some 10) and some tourneys. Maybe an occasional one player at omaha waiting; one will be playing against him like rake-free, heads up but if someone opts to be the third player, that's possible if regularly running, regularly built. But how inviting it is under these rules for players to take the seat as the 1st, and it is hard to get the 2nd and so also, for a start, as it can build up if runs regularly. More like a rake free heads-up challenge for a start.

Limit poker as holdem. Non-holdem games don't say if they are limit or pot limit; 7-stud high and hilo, omaha hi and hilo. WPN (or Prima?) software? Having those as mixed games would be more fun but won't build up player base even at Stars and having no-rake limit games is a big thing (one can play them as tourneys at Stars), and potentially could build some player base like at LHE and split games, but also good at any omaha and 7-studs as they build up a lot of rake; even high-rake limit holdem heads up builds a ton of rake and it isn't a no-foldem form.

The tourneys say GTD and seem to have not many players, $1 (100), 5 (200), 10 (400 GTD) at this time. One 100+ (two hours till start) players' freeroll $50 GTD. 10% juice.

Sit and Go not running at this time. They have a casino also (need to login to see).

Tuesday, Europe sort of early evening; could potentially be euro-running since 4 pm or so, but they block next to all EU players as they are usually licensed. So the action times here can be tricky. Stars does not get as much action during the days even when it is packed with European players.

Why is the Netherlands not allowed? We can play on any other site

Hi Mirage01 and Federer20, unfortunately we do not offer services in your countries. These were decisions made by our upper management team to which I have no further input on.

I rarely have aktion the last few days.

I still like the Idea and wanna see running tables. Many recs just wanna play if they feel like it and not take a gambe if ther is aktion. If they once get disapointed because of no aktion they will unlikly come back.
Furthermore i think the recs prefer flashy lights and huge "jackpot" numbers and care less about the better and fair rakestructur.
You have any plans to promoted your site and the new idea in the future?

I feel like the most important thing is to get at least one limit running all the time?
Maybe start cuting the omaha tables? Or dont offer 14 differnt limits?
Cut the NL5 and the NL25 to get more chance of a running table?

Withdraw got paid out within 12 hours without issues.

They have added both neteller and skrill as payment method now.

Cool idea

so new rake structure for cash but standard 10% for tourneys? do you got anything cool for the future or is your site only interesting for cash players?

we can play there fixed limit?

Bump for still having fast withdraws.

However there been lack of promotions for while.

my name is raul valencia castañeda, I played in gryesnow since November that the room was opened, the era of the most constant players, but at this moment my account was closed, my funds were confiscated and the emails are already answered, this happened with several players , they only tell us that we have violated the terms and conditions, but they have not given us more explanations, they have not had the certainty of my account, they have closed around 15 accounts, of the players on a regular basis and with more money in the accounts, they robbed me about 4 thousand usd, and now they do not answer, they do not let out the money and they only close the accounts, my user is "balapatodos".

mi nombre es raul valencia castañeda, jugue en gryesnow desde noviembre que se inauguro la sala, era de los jugadores mas constantes, pero de un momento para otro cerraron mi cuenta, confiscaron mis fondos y ya no me responden los correos, esto paso con varios jugadores mas, solo nos dicen que hemos violado los terminos y condiciones, pero no nos dan mas explicaciones, no se por que fue cerrada mi cuenta, se que cerraron alrededor de 15 cuentas, de los jugadores mas regulares y con mas dinero en las cuentas, se robaron cerca de 4mil usd, y ahora no responden, no dejan sacar el dinero y solo cierran las cuentas, mi ususario es "balapatodos".

ya ya ya, show the emails

you are from columbia?

Thought it was so weird that there was so many accounts on there from Columbia. I mean i had never seen a site where 80% of the player pool was from Columbia lol.

they banned me and they do not give me an explanation, they did not even allow me to withdraw my money, they do not respond to emails, I think this happened to several players, now the tournaments are not opened to the regular players they were banned, and they do not return the money .
i am balapatodos.

Colombia is the only country where this page is promoted, it even sponsors the most important poker tournament in Colombia.

In ur first post u said 'the emails are already answered' and that they only tell us we have violated terms and service w no other explanation.

Just post these email so we can see for sure

How do you know they closed 15 accounts?

raulvalencia111,

Some general points here:
-You should keep records of all your communication with the operator.

-You should proof read what you write to them (and post on this forum) before sending/posting it. Make sure that a stranger can understand what you are saying. Imagine that you're writing to someone who is smarter than you, but who knows nothing about the issue at hand.

-In the first instance, if you are unhappy with their initial decision, contact them directly, and let them know why.

-If, after directly explaining your point of view, you continue to have a dispute, ask for the issue to be escalated for re-review.

-Many legitimate gaming operators have licenses from Governments where they "operate". In the case of many online operators, the jurisdiction that they "operate" in are where their servers are located. If you continue to be unhappy, you can approach the regulator with your concerns. You can obtain the contact details either by searching on the internet, or by asking the gaming site to give them to you.

-If the regulator is not an option, or does not satisfactorily resolve your concern, you may be able to consider taking legal action. Please consult a professional legal adviser for further assistance with this.

-You'll get more sympathy from the forum if you post - clearly - a copy of all correspondence with the site.

Maybe you shouldn't have teamed up with your mates to take down tourneys with overlays in Hand 1 when no one else regged... Great news that they bust you guys.

Greysnowpoker has migrated into the Betconstruct network. A problem that I'm having now is that deposit and withdraw don't work: they just look like this https://imgur.com/a/FvnShZ7

Anyone else have the same problem and/or a solution to it?

@Vanhaomena, deposits/withdraws work good. Credit card deposit is added.

I strongly suspect they have went back to traditional rake model with new software. See rakeback page where said "Rake is the money we collect during play (5% or less of each pot)"
Can GreySnowPoker support confirm that first post fees listed is no longer accurate with new software?

Also for some reason I can't filter out satellites from tournament tab. (I uncheck satellites but they still is showed in list)
It seem they show up with re-entry tournaments checkbox but can't be removed from list by unchecking sattalites afterwards.