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Old 11-04-2011, 03:16 AM   #201
39suited
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Bobo Fett View Post
I may have actually made a mistake in the case of ACR; I think they still have their .com name. But some of the other Yatahay skins like True and Doyle's had their .com names seized and just moved over to .eu and carried on. This was several months ago, and didn't force a name change by Doyle's.
ACR is on .eu to avoid any of that, the .com exists but is not active and redirects to the .eu - Doyles was on .ag before though after Blue Monday and no money was frozen, just the .com domains were seized and two Yatahay bookies ceased to exist.
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Old 11-04-2011, 05:39 AM   #202
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Re: Official Americas Cardroom Help Desk

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Originally Posted by ACR Rep View Post
Thank you for the pointers Roundtripper! We will add them the week after next week right after the Punta Cana Poker Classic.

sweet! im looking forward to playing alot of these
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Old 11-04-2011, 11:37 AM   #203
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Re: Official Americas Cardroom Help Desk

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This reload was moved! It will now be from the 4th to the 7th!!
Is there a limit on the reload bonus?
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Old 11-04-2011, 01:05 PM   #204
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Re: Official Americas Cardroom Help Desk

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Originally Posted by jweez View Post
FWIW mine has not been working since Tuesday. I was able to collect my $5 free parking just fine, then after that it started giving me grief. I emailed support last night and they assured me it's been fixed. I haven't had a chance to login yet to check it.
The Free Parking page should be working for everyone now. Please let me know if it isn't for anybody.

Quote:
Originally Posted by acescracked84 View Post
It's probably been mentioned already, but the more clear and reliable your site is for U.S. players to withdraw and deposit, the more of us you would get to sign up. We are obviously a bit gun-shy after the events of Black Friday. Not to be rude or anything, I'm just stating likely what a lot of us feel.
We don't throw all of the information on our website or forums, but when you request a payout you can get all the information you need. We do have to be careful with what we let out, this is a lesson that we all have learned the hard way.

Quote:
Originally Posted by JWedbush View Post
Does Americas card room allow player to player transfers? Cause I dont see any one trading ACR money. Also what is the easiest way to deposit?
Yes, we have a player to player transfer option. Go to my account/details and you can find the player to player transfer option in the left hand menu.

The easiest way to deposit depends on a few factors. Please contact support@americascardroom.eu and they will tell you what is the best option for you.

Quote:
Originally Posted by Icebeast26 View Post
Is there a limit on the reload bonus?
It is 50% up to $200

Here you can find the T's and Cs: http://www.americascardroom.eu/portfolio/reload-bonus/
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Old 11-04-2011, 04:58 PM   #205
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Re: Official Americas Cardroom Help Desk

@ ACR Rep:

Hi, I live in SC and have a Green Card. Will I get in trouble if I play on your site or not? Can I use my credit card to deposit money or is that against the law?
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Old 11-04-2011, 05:41 PM   #206
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Re: Official Americas Cardroom Help Desk

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Originally Posted by Toto-BSC View Post
@ ACR Rep:

Hi, I live in SC and have a Green Card. Will I get in trouble if I play on your site or not? Can I use my credit card to deposit money or is that against the law?

It seemingly IS illegal to play at a "roley poley" table in an "outhouse" in South Carolina.

You might want to check with a local attorney..
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Old 11-04-2011, 07:52 PM   #207
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Re: Official Americas Cardroom Help Desk

dont think you get points race points for satelliting into the 4k. I even cashed in the tourney last night and didnt get the extra 50 points
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Old 11-04-2011, 09:00 PM   #208
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Re: Official Americas Cardroom Help Desk

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Originally Posted by samm1ch View Post
dont think you get points race points for satelliting into the 4k. I even cashed in the tourney last night and didnt get the extra 50 points
minnndddffreeaaaak
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Old 11-04-2011, 09:11 PM   #209
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Re: Official Americas Cardroom Help Desk

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minnndddffreeaaaak
oh god..
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Old 11-05-2011, 09:14 PM   #210
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Re: Official Americas Cardroom Help Desk

is holdem manager working again with ACR?
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Old 11-05-2011, 09:26 PM   #211
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Re: Official Americas Cardroom Help Desk

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is holdem manager working again with ACR?
Has Holdem Manager ever worked with the Yatahay network? I was under the impression that it wasn't supported (though I wish it were).
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Old 11-06-2011, 04:44 PM   #212
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Re: Official Americas Cardroom Help Desk

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Originally Posted by MikePez View Post
is holdem manager working again with ACR?
Nope, only PT3 ... funny though that HEM still lists that it does support AP, UB and FTP.
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Old 11-07-2011, 01:26 AM   #213
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Re: Official Americas Cardroom Help Desk

Seen these commercials all night watching the wsop. ACR is on the move! With the cashout nonsense over on Merge I'm about to make the switch over here
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Old 11-07-2011, 10:45 AM   #214
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Re: Official Americas Cardroom Help Desk

@ ACR Rep:

Hi, I live in SC and have a Green Card. Will I get in trouble if I play on your site or not? Can I use my credit card to deposit money or is that against the law? I hope you aren't ignoring my question on purpose.
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Old 11-07-2011, 02:13 PM   #215
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Re: Official Americas Cardroom Help Desk

Saw commercials all over ESPN for Americas Cardroom. Haven't seen online poker commercials on tv in quite some time that wasn't subscription based. How many players are on the network during peak times?
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Old 11-07-2011, 03:09 PM   #216
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Toto-BSC View Post
@ ACR Rep:

Hi, I live in SC and have a Green Card. Will I get in trouble if I play on your site or not? Can I use my credit card to deposit money or is that against the law? I hope you aren't ignoring my question on purpose.
Yes and no. Was that answer specific enough? If you gamble online in the US, you can always get in trouble ... if you want to know more in depth about this topic, ask your local attorneys.

P.S. I hope you are not asking this question on purpose.
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Old 11-07-2011, 03:25 PM   #217
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Toto-BSC View Post
@ ACR Rep:

Hi, I live in SC and have a Green Card. Will I get in trouble if I play on your site or not? Can I use my credit card to deposit money or is that against the law? I hope you aren't ignoring my question on purpose.
Do you honestly expect an ACR rep to be well-versed in the gaming laws of South Carolina? I think the above poster made a great suggestion, if you're concerned about it then talk to those in your area who are qualified to speak on behalf of your governing body.
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Old 11-07-2011, 03:44 PM   #218
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Re: Official Americas Cardroom Help Desk

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P.S. I hope you are not asking this question on purpose.

I made that comment because I asked twice already and got no response from the ACR guy. I guess I'll wait until they finally figure something out and make it legal again. Should only be a matter of years, right?

Quote:
Originally Posted by jweez View Post
Do you honestly expect an ACR rep to be well-versed in the gaming laws of South Carolina?
Well, crazy thought. If you are offering a product in a certain area and it might be illegal for your costumers to use it, you kind of should know about it.

Last edited by Toto-BSC; 11-07-2011 at 04:05 PM.
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Old 11-07-2011, 04:35 PM   #219
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Re: Official Americas Cardroom Help Desk

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Originally Posted by Clever Nickname View Post
Has Holdem Manager ever worked with the Yatahay network? I was under the impression that it wasn't supported (though I wish it were).
before the upgrade to the new software
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Old 11-07-2011, 07:03 PM   #220
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Re: Official Americas Cardroom Help Desk

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Originally Posted by Toto-BSC View Post
I made that comment because I asked twice already and got no response from the ACR guy.
I highly doubt you will receive an answer from the ACR guy ... I highlighted the important part in bold.
Quote:
Originally Posted by Toto-BSC View Post
Well, crazy thought. If you are offering a product in a certain area and it might be illegal for your costumers to use it, you kind of should know about it.
It is your own responsibility to check that yourself as well though.
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Old 11-07-2011, 09:43 PM   #221
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Re: Official Americas Cardroom Help Desk

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Originally Posted by 39suited View Post
It is your own responsibility to check that yourself as well though.
Which I was doing by asking a representative of the company.
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Old 11-07-2011, 10:52 PM   #222
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Re: Official Americas Cardroom Help Desk

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Originally Posted by Toto-BSC View Post
Well, crazy thought. If you are offering a product in a certain area and it might be illegal for your costumers to use it, you kind of should know about it.
You really expect that a site is going to give you a definitive answer about the legality of poker where you live, and thus open themselves up to liability if their legal interpretation proves to be wrong? Not going to happen if the poker site's legal department has a clue IMO.
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Old 11-08-2011, 02:11 AM   #223
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Re: Official Americas Cardroom Help Desk

In general if you have to question if something is illegal, you should generally go to a lawyer right away. Depending on some random representative isn't a smart idea unless you have some type of binding legal contract that says the representative said this, and still it would have to be a hella good contract.

Besides what if the rep says yes, and laws change tomorrow. Those are the things that lawyers are good for. Thus why everyone is recommending one.
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Old 11-08-2011, 01:08 PM   #224
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Re: Official Americas Cardroom Help Desk

Quote:
Originally Posted by Bobo Fett View Post
You really expect that a site is going to give you a definitive answer about the legality of poker where you live, and thus open themselves up to liability if their legal interpretation proves to be wrong? Not going to happen if the poker site's legal department has a clue IMO.
[x] This.

P.S. Over the next few days you will probably not see the Reps in here as often, since the Punta Cana Classic is taking place from November 8th - 13th.P.S.

Last edited by Bobo Fett; 11-08-2011 at 06:06 PM. Reason: Dialed it down slightly.
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Old 11-08-2011, 02:42 PM   #225
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Re: Official Americas Cardroom Help Desk

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Originally Posted by SharkBaitAA View Post
Saw commercials all over ESPN for Americas Cardroom. Haven't seen online poker commercials on tv in quite some time that wasn't subscription based. How many players are on the network during peak times?
There's a pretty good amount of action on medium and low stakes tables (6-10 tables usually). The major tourneys on the weekends can field 400+ players. Most of the tourneys during the day have less than 100 or even 50 players. There's a $25 buy in 4k guaranteed at the end of every day that is pretty decent and normally fields around 200 players.
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