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Old 07-12-2018, 12:38 PM   #21076
fulltard
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Re: **The New and Official 888poker (ROW) Players' Thread**

Hi 888 rep.

Is this statement from another 888 thread true ? : "Cassava randomly decided they dont want to payout bank wires in usd, strictly euro from now on."

My account currency is USD but withdrawal page ( bank wire ) says " your withdrawal will be paid in € ".

Thanks
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Old 07-12-2018, 03:26 PM   #21077
MRW90
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Re: **The New and Official 888poker (ROW) Players' Thread**

When I am disconnected for even 10 seconds the client just closes. Wtf. This happens every single time I disconnect
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Old 07-14-2018, 12:24 PM   #21078
GoinGreen
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Re: **The New and Official 888poker (ROW) Players' Thread**

is anyone else getting slow rolled by 888 cashier? I requested a withdraw 6 days ago, contacted support last 2 days and was told it would be paid out at end of "today" Obviously that never happened, contacted support again today, was told they will look into it on Monday....wtf?
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Old 07-14-2018, 12:42 PM   #21079
ramabranch
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Re: **The New and Official 888poker (ROW) Players' Thread**

Cashouts always take a while, std.
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Old 07-14-2018, 02:22 PM   #21080
nikos ath23
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Re: **The New and Official 888poker (ROW) Players' Thread**

Can you pls remove the 'players left and players to reach money' to the bottom left corner??
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Old 07-14-2018, 04:34 PM   #21081
Bobby Moore
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Re: **The New and Official 888poker (ROW) Players' Thread**

I think cashouts are getting slower. I had the slowest ever recently, took almost 3 weeks to get the cash.

I cashed out on stars too and it took 2 days
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Old 07-14-2018, 04:59 PM   #21082
spideren
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Re: **The New and Official 888poker (ROW) Players' Thread**

Hi,

Players (both Brazil):
tokaRaul
vauuter

They are chip dumping right now. Sitting at an empty table, raising like crazy preflop, and then folding to some min bets or 1/10th pot raises, and leaving the table.
They did this many times on different tables and stakes.
Money goes from vauuter to tokaRaul.
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Old 07-14-2018, 05:21 PM   #21083
spideren
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Re: **The New and Official 888poker (ROW) Players' Thread**

Now they are "transferring" money from tokaRaul to admrom007.
Same pattern. Fold to small bets leaving transferring player with few bucks or going all-in with really weird hands as long as the receiver have a better hand.
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Old 07-14-2018, 07:29 PM   #21084
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by fulltard View Post
Hi 888 rep.

Is this statement from another 888 thread true ? : "Cassava randomly decided they dont want to payout bank wires in usd, strictly euro from now on."

My account currency is USD but withdrawal page ( bank wire ) says " your withdrawal will be paid in € ".

Thanks
Please either phone or mail support@888poker.com and they will check your account and advise you accordingly.
Thanks!
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Old 07-14-2018, 07:31 PM   #21085
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by nikos ath23 View Post
Can you pls remove the 'players left and players to reach money' to the bottom left corner??
I have sent your request over for you.
Thanks!
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Old Yesterday, 05:07 AM   #21086
horse84
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Re: **The New and Official 888poker (ROW) Players' Thread**

When cashing out from a usd 888 account to an euro bank account, is it possible to get the exchange rate beforehand? Before clicking 'withdraw'?

Made a test cashout and 888 absolutely raped me on the rate. Like 10+% loss compared to actual rate.


Also wrote an email to support, twice, they didnt bother to answer.


Will likely stop playing on 888.
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Old Yesterday, 08:20 AM   #21087
DJKendo
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by horse84 View Post
When cashing out from a usd 888 account to an euro bank account, is it possible to get the exchange rate beforehand? Before clicking 'withdraw'?

Made a test cashout and 888 absolutely raped me on the rate. Like 10+% loss compared to actual rate.


Also wrote an email to support, twice, they didnt bother to answer.


Will likely stop playing on 888.
I always withdraw in USD (to my Euro bank account).

You choosing that option? Don't withdraw in Euro.
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Old Yesterday, 09:27 AM   #21088
AlexMoreno900
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Now they are "transferring" money from tokaRaul to admrom007.
Same pattern. Fold to small bets leaving transferring player with few bucks or going all-in with really weird hands as long as the receiver have a better hand.
Completely true. I've seen it on one of the tables.
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Old Yesterday, 11:15 AM   #21089
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Hello everyone,

The 2018 World Series of Poker Main Event attracted 7,874 players from around the world, including dozens who qualified via 888poker.
Of those, Denmark’s Martin Sejer finished as the last qualifier standing, ultimately placing 159th place for a career-high $57,010.

Not too shabby considering he qualified for just $109. Oh, and he got in on his first try!

For more info and comments from Martin click here.
https://www.888poker.com/magazine/88...g-2018-wsop-me
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Old Yesterday, 02:04 PM   #21090
horse84
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by DJKendo View Post
I always withdraw in USD (to my Euro bank account).

You choosing that option? Don't withdraw in Euro.

I dont think that option exists in my cashier?! Can 888rep help?
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Old Yesterday, 03:29 PM   #21091
MarkDavis
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by AlexMoreno900 View Post
Completely true. I've seen it on one of the tables.
I seen a Chilean and many different Peruvian accounts doing this last year. The Chilean was the one constant with all the dough being transferred to him/her.

Report it by e-mail to 888 and hopefully they can block any cashout on the account in question. Now that I see this happening again it vindicates why I do not play here anymore as I do not believe this site can be trusted to stop even the most basic of scams such as this without the intervention of other players.
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Old Today, 02:08 AM   #21092
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by horse84 View Post
I dont think that option exists in my cashier?! Can 888rep help?
https://forumserver.twoplustwo.com/s...&postcount=102
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Old Today, 09:58 AM   #21093
horse84
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Re: **The New and Official 888poker (ROW) Players' Thread**

@888rep:

my cashier looks completely different from what is linked above.

when i click on "cashier", a browser window opens and while that browser cashier is pretty, it does not allow any of the settings that the cashier you linked allows.

so what do i do?
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Old Today, 02:15 PM   #21094
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by horse84 View Post
@888rep:

my cashier looks completely different from what is linked above.

when i click on "cashier", a browser window opens and while that browser cashier is pretty, it does not allow any of the settings that the cashier you linked allows.

so what do i do?
If you email or phone support they will be able to look into your account and advise you.
If you go into the poker lobby CASHIER you will find a dropdown list of all the toll free phone numbers available or if not then contact support@888poker.com
888Rep
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Old Today, 03:06 PM   #21095
horse84
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Re: **The New and Official 888poker (ROW) Players' Thread**

i already wrote 2 emails and they were ignored
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Old Today, 04:03 PM   #21096
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by spideren View Post
Hi,

Players (both Brazil):
tokaRaul
vauuter

They are chip dumping right now. Sitting at an empty table, raising like crazy preflop, and then folding to some min bets or 1/10th pot raises, and leaving the table.
They did this many times on different tables and stakes.
Money goes from vauuter to tokaRaul.
Quote:
Originally Posted by spideren View Post
Now they are "transferring" money from tokaRaul to admrom007.
Same pattern. Fold to small bets leaving transferring player with few bucks or going all-in with really weird hands as long as the receiver have a better hand.
This has been investigated and dealt with.
Thanks!!
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Old Today, 04:06 PM   #21097
888Rep
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Re: **The New and Official 888poker (ROW) Players' Thread**

Quote:
Originally Posted by horse84 View Post
i already wrote 2 emails and they were ignored
You need to allow up to 72 hours for them to contact you.
Thanks!
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Old Today, 06:02 PM   #21098
Greengold
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Re: **The New and Official 888poker (ROW) Players' Thread**

Hi all,

This is Yeekoyok. I am a small stakes reg on 888. I have been played on 888 for more than 5 years. I played more than a million hands on the site.

A month ago 888 sent me this e-mail:

"This is the Operations Team at 888poker and we are contacting you with regards to your account with username "Yeekoyok".

As you may be aware we carry out security checks on all of our members at some point during their membership with us. During a security check on your account we have been alerted to suspicious activity indicating that the use of Artificial Intelligence may be involved.

The use of Artificial Intelligence is strictly against our User Agreement and will not be tolerated on our site and as a result your account has been suspended. If you have any information which would assist with our investigation or if you feel that the decision to place restrictions on your account has been taken in error, please contact us so that we can clarify the situation."


I only used Holdem Manager 1 on the site (which is allowed) and nothing else.

Since then I tried to ask them many times, what specific rule of theirs they think I broke. They always copy pasted the same bs, that decision still stands, so on.
They just won't answer it seems. I still can not log in, my money is still unavailable. I am really disappointed that this happened. So to fight for my truth I opened this topic.

What would you do in my place, to solve the situation? How can this happen to innocent people (I know I am not the first one) that they are just banned, and their money is seized without any warning because of a buggy software?

I am looking forward to hearing your stories too, and any advice which can help to reopen my account. I feel really bad that a poker site can treat a customer like this.

Please 888rep if you read this, help in my case because I feel ignored by 888. I don't believe they are investigating anything, they just trust their software which has been proven wrong many times and ban innocent people sending them copy pasted e-mails all the time.
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