I'm trying to do the Fortune Trail and now at step 4 I am supposed to wager 5$ in your casino while i self-banned myself from it. What to do from here?

i have sent emails and i explained them all this situation, but the only answer that they give me is that my account remains blocked.. i'm not sure for what my account has been locked since the only software that i used was Poker Tracker 4.14.8.. there is nothing that i can do ? they can close my account just like that ?

888Rep - Can you make a statement about how 888 intends to address the problem of innocent players being banned for "use of AI"? We've seen examples where 888 has reversed its decision, and players were refunded, but only after a lot of unnecessary pain.

Confiscating player funds without adequate evidence is rogue site behavior.

Hi,
We design the big campaigns for the majority of the population who enjoys casino and sport offering as well, and unfortunately not all promotion can be 100% suitable for every player.

Please note that a player can still advance by completing poker challenges and collect many of the fortune chests, and if he has a sport/casino challenge which he doesn’t want to or can’t do, he will get a fresh challenge tomorrow instead.
Regards

Can I please have your poker user name?

The XL Blizzard will begin today featuring the $80,000 Opening Event ($109 buy-in) at 19:00 GMT.

$15,000 Mini Opening Event ($12 buy-in) will kick off at the same time.

At 21:00 GMT we will have the final event of the day $20,000 Late Opening Event with a $55 buy-in.

The XL series will run all the way through Sunday the 28th, when the $1M Main Event will take place.



We also have some special promos during this series - Leaderboard, Bubble boys Event, and other prizes for special achievements.
More details can be found here:
https://www.888poker.com/poker-tourn...l-series/#home



Regards

Words cannot describe how outraged I am and somebody will get sued

My account crasher789 was disabled as well because of "use of artificial intelligence" and thousands of dollars were frozen for 3 weeks (incidents 171227-000842, 180109-003316). Today I received a message that "... decision to discontinue your membership has been made." and "This decision is final ...".

I was ready to answer all questions and do what is necessary to prove my innocence, but operations@cassava.net just asked to provide notarized documents (which I did) and finally sent this message after taking days or weeks to answer each email with standardized templates. I would be ready to record sessions of me playing, analyze hands played, heck I would even allow remote access or give the machine for forensic analysis. But no more details for terminating my account were provided.

This is funny considering I start games, play everybody heads up and short handed, play deep, loose and aggressive, slowroll and needle regulars in the chat pretty regularly and generally donk around a lot as a weekend warrior. Starting with 50$ deposit last year this was just a way to blow off some steam in competitive environment after work, believe me writing and running AI for a dying industry is not my main job.

Is confiscation of player funds a new line on your companies income statement as well? You are going to get sued sooner or later and I will gladly participate in it. I do not care if lose money during this process, because this is so outrageous and this game is not my main thing.

I have not seen a single company that would treat its customers with such disrespect, disregard and ignorance. If you do not fix your mistakes, you deserve to go out of business and I will help spreading this message loud and clear.
________________________________

Hi, just wondered if you guys had stopped accepting players and deposits?

I removed the client after stopping playing on 888 several months ago. I tried to redownload it today, from the website, I did, and upon launching it, it told me the software was no longer supported and that I had to download an updated software from the website? Which I just did 20 minutes ago?

So since i can't get a working client, I can't play. Is this some way of slowing the growth because the network can't handle all the traffic? Why can't you guys just launch updates when I log in like stars, why do I have to redownload?

Honestly you guys make your site so hard to use with the trashy software and bugs. Stars is only ahead of you because your software is awful. I'm not trying to be rude, just being honest.

Oh, and the link to your tournament series two posts above this one, doesn't even work.

It works fine for me so maybe you should try a different browser and also try and download the client.
What country are you residing in may I ask just to see if we are still offering our service there?
Thanks!

I have sent your feedback over to the team for you.
Thanks

Synopsis: The first day of the 888poker XL Blizzard kicked off in a big way when the
Netherlands’ Jan “Graftekkel” Arends took down the Opening Event for more than $17K. By
doing so, he became the first player ever to win both XL Eclipse and Blizzard titles. Meanwhile,
both “bygavuga” and “scellone94” also found success on Thursday. Find out all the details in our
daily 888poker XL Blizzard recap.
XL Blizzard Day 1: Jan “Graftekkel” Arends Wins Opening Event, “bygavuga” &
“scellone94” Claim Titles
The 11-day XL Blizzard, which will run through January 28, kicked off with the first trio of
tournaments on the 34-event schedule. All told, the first day of the popular series catered to
3,902 entries and awarded $150,906 in prize money. By the end, more than $2.8 million will be
won.
We’ll be bringing you daily updates of the XL Blizzard, so be sure to check back every day. For
now, you can read about the first three events below.
The XL Blizzard, which offers events as low as $5 and as high as $2,100, on 888poker is just
getting started. There are several exciting events on this year’s schedule including $50,000 Crazy
8; $2,100 buy-in, $250,000 GTD High Roller; and $1,050 buy-in, $1,000,000 GTD Main Event
on Jan. 28. We’re also offering new promotions such as awarding big cash prizes to anyone who
wins multiple events ($1,000,000 if you can win five of them), a “Bubble of Bubbles”
tournament (gain entry if/when you bubble a tournament), and the return of the Champion of
Champions event.
The Champion of Champions returns for the XL Blizzard series and one lucky 888poker player
will win a $12,000 WSOP Vegas package. Each time you play in an XL Blizzard event, you earn
leaderboard points. The top 50 players on the leaderboard receive a ticket to the Champion of
Champions tournament and everyone in that special event wins a prize.
https://www.888poker.com/magazine/88...r-XL-Blizzard/

XL Eclipse Champ Jan “Graftekkel” Arends Wins Opening Event
The $109 buy-in XL Blizzard Event #1: $80,000 Opening Event needed 800 entries to hit the
guarantee, and it was hit with ease as 667 players rebought 279 times to create a $94,600 prize
pool. That was distributed to the top 90 players, and the man finishing in 91st place was
Argentina’s “BtM4Ever,” who left emptyhanded, but became the first player to lock up a seat in
the “Bubble of Bubbles” tournament.
Among those to cash the tournament were 888poker Ambassador Chris “888Moorman”
Moorman (62nd for $302.72), “Cashdurrr” (36th for $425.70), “jareth3542” (21st for $473), and
“Wall2Wall3b” (10th for $1,040.60).
After nearly 10 hours of play, the final table was set, and it was a truly international affair. In
Level 29 (22,500/45,000/5,625), Russia’s “M9yM9so” got his stack all in preflop with the A♥7♦
and failed to hold against the Q♠8♥ of the Netherlands’ Jan “Graftekkel” Arends after a
4♣6♥8♦8♠10♥ run out. “M9yM9so” earned $4,020.50 for finishing in sixth place.
With three players left, Canada’s “BTIPPPPP” got his last 13 big blinds all in preflop holding the
K♣K♠ and was primed to double through Arends. Unfortunately for him, the board ran out
J♠8♣3♦A♦9♣ and Arends rivered a straight to send the Canadian home in third place for $9,460.
In the final hand of the tournament, Ireland’s “123magmag123” got his chips in on a 10♣9♠J♠9♣
board holding the K♥9♦ for trips, which was behind the 8♦7♠ straight of Arends. The A♣ river
was a blank and “123magmag123” had to settle for runner-up and a $12,771 consolation prize.
Last March, Arends topped a field of 702 entries to win the $80,000 Sunday Challenge for
$15,991. Six Months later, he bested a 302-entry field to win the XL Eclipse Event #100:
$250,000 Whale for $64,930.
With a win in the opening event, Arends becomes the first player to win both XL Eclipse and Blizzard titles.
Event #2 Mini Opening Event Ends in Three-Way Russian Deal
Over in the $12 buy-in XL Blizzard Event #2: $15,000 Mini Opening Event, 1,508 players
rebought 832 times to create a $25,506 prize pool. Among the 207 players to get a piece of it
were “888Ferraro” (138th for $35.70), “AdamWinwood” (72nd for $56.11), “KKicker10” (26th for
$96.92), and “sifakwai” (10th for $214.25).
As for the bubble boy, that was Ukraine’s “_FALCON_”, who became the second player to be
awarded a seat into the “Bubble of Bubbles” tournament.
When action was down to the final three players, who all happened to be Russians, they struck a
deal before playing it out. “APCEBAT,” who actually got the second most money with
$3,364.42, ended up busting in third place, and then “bygavuga” defeated “VyachesLove” in
heads-up play. They earned $3,393.54 and $2,963.48 respectively
“scellone94” Scores a XL Blizzard Title for Malta
The last XL Blizzard tournament of the day was the $55 buy-in XL Blizzard Event #3: $20,000
Late Opening Event, which drew 441 players who rebought 175 times. That created a $30,800
prize pool that was paid out to the top 63 players.
Someone who just missed out on it by finishing in 64th place was Brazil’s “R.nahtanoJ,” who
became the last player of the day to punch their ticket to the “Bubble of Bubbles” tournament.
Among those to cash were “t8ofdiamonds” (51st for $144.76), “EyeofSkadi” (25th for $184.80),
2016 Super XL Main Event runner-up “carmen.1957” (14th for $308), and “n0sferatv” (11th for
$369.60).
After 7 hours and 35 minutes, the title went to Malta’s “scellone94,” who defeated Germany’s
“Charlymogo” in heads-up play to win $5,852. A former Lightning 6-Max champ, “scellone94”
finished runner-up in the January 3 $20,000 Mega Deep New Year’s Special for $5,385.
What’s Coming Up on Friday?
Two more events will take place on Friday, January 19, both at 19:00. The first is the $55 buy-in
XL Blizzard Event #4: $20,000 Twins Royal and the other the $55 buy-in XL Blizzard Event #5:
$20,000 Twins Flush. We’ll bring you a recap of the action once they wrap up.

So I am an American living in Germany and got a shot to play online poker. I want everyone to know outside the U.S. that 888 poker is a total hassle and WILL TAKE your low stakes deposits. How they advertise at the WSOP is beyond me.

Story:

- Open 888 account and deposit 200 U.S./179 Euro via a third party called Transferwise. Trasferwise gives the best exchange rates.
- 888 asks for documents to prove identity. I provide my passport and local address here in Germany.
- 888 freezes account because my local address doesn't agree with my address from Transferwise. This was due to me moving from a temporary address to my permanent address here in Germany.
- I provide my new address at the request of 888 poker.
- I provide additional documentation of utility bills at the request of 888 poker.
- They release my account, but it shows $0. I say WTF?
- They say they are returning my money. They haven't.

Why would 888 poker not want low stakes players? Why the hassle? Why would they walk away with my $200?

I don't know the answer to these questions. You get to decide. But **** 888 poker. Spread the word.

Can I please have your poker user name?

Canada

Played on 888 for a month or so in the summer

I got it to work after downloading in Safari.

Do you guys have any redeposit bonuses? I WD from 888 when I took a break from cash. I have .35 from a freeroll.

No redeposit bonuses but they do send ad hoc deposit bonuses via email at times so check your mailbox.
Thanks!

Ok thanks. I redownloaded and am playing the $50 freeroll. I missed one hand and got "sat out". I've clicked I'm back like 6 times at the beginning of every hand, but it appears the software won't register it... because...? I even hit call any raise before my action and got auto folded.

I'm not that upset because it's a freeroll with 12 bucks up top, but as a mac user this software is insanely frustrating. As I type this I'm still being force satout? Is this some kind of feature, or a bug because I am on a mac?

I'm not trying to be rude or anything, but on mac the software is very buggy and glitchy. It makes me hesitant to play again on 888 because silly things like this cost you money ass it would be if I paid to enter this tournament, my stack has went from 60bb to 11bb in the time I've tried to fix this glitch.

Since last account update i cannot play on your site. Then i uninstalled it and reinstalled it again and got an error in the installation.

You guys then asked me for a lot of information in the support ticket, i've provided everything you asked 5 days ago and got no reply

I'm about to miss my 4th sunday session in a row in the site, have some money there and now like a troll i'm getting an e-mail from you guys giving me a $20 bonus to go back to playing in your site

Could you please analyze what's going on? Incident info is
888poker- Issues with client upgrade- IN00000847 [Incident: 180107-003527]

Thanks

Could we please have a statement on this issue?

FWIW having thenchat box at the side is IMO way worse than having on screen as I presume no one ever has it open if they are playing more than two tables.

Hello Everyone,

Day 2 of the XL Blizzard, an 11-day series that will run through January 28, played out on Friday with two more tournaments (Twins Royal & Flush) off the 34-event schedule.
The second day of the popular series catered to 1,161 entries so far, and is smashing guarantees.



In Event #4: $20,000 Twins Royal, “vampa500” was denied a second XL title, while in Event #5: $20,000 Twins Flush “Ao1ing” had to settle for yet another runner-up finish in a XL event.



Read about it and more in 888poker’s recap for the 2nd day of the XL Blizzard (attached).

We’ll be bringing you daily updates of the XL Blizzard, so be sure to check back every day.



Plus, expect a crazy Saturday with the Crazy 8!



It’s going to be a crazy day today as 3 “Crazy 8” tournaments are on schedule.
19:00 GMT is when the highly-anticipated $88 buy-in Event #6: $50,000 Crazy 8 will kick off, make sure not to miss it!

Day 2 of the 888poker XL Blizzard consisted of two events, appropriately dubbed “Twins” for
their $55 buy-ins and similar structures. In Event #4: $20,000 Twins Royal, “vampa500” was
denied a second XL title, while in Event #5: $20,000 Twins Flush “Ao1ing” had to settle for yet
another runner-up finish in a XL event.
XL Blizzard Day 2: “Jamasutra” and “Pasha813” Notch Twin Wins
Day 2 of the XL Blizzard, an 11-day series that will run through January 28, played out on
Friday with two more tournaments off the 34-event schedule. The second day of the popular
series catered to 1,161 entries and $58,050 in prize money.
That means between the first two days of the series, 5,063 entrants have taken to the felt and won
a combined $208,956. By the end, more than $2.8 million will have been won by players in the
XL Blizzard.
We’ll be bringing you daily updates of the XL Blizzard, so be sure to check back every day. For
now, you can read about the latest events below.
The XL Blizzard, which offers events as low as $5 and as high as $2,100, on 888poker is just
getting started. There are several exciting events on this year’s schedule including a $2,100 buyin,
$250,000 GTD High Roller, and $1,050 buy-in, $1,000,000 GTD Main Event on Jan. 28.
We’re also offering new promotions such as awarding big cash prizes to anyone who wins
multiple events ($1,000,000 if you can win five of them), a “Bubble of Bubbles” tournament
(gain entry if/when you bubble a tournament), and the return of the Champion of Champions
event.
The Champion of Champions returns for the XL Blizzard series and one lucky 888poker player
will win a $12,000 WSOP Vegas package. Each time you play in an XL Blizzard event, you earn
leaderboard points. The top 50 players on the leaderboard receive a ticket to the Champion of
Champions tournament and everyone in that special event wins a prize.

Here’s a quick breakdown on what’s happened in the XL Blizzard thus far:
Day 1 – The Netherlands’ Jans “Graftekkel” Arends won the Opening Event for more than
$17K. “bygavuga” and “scellone94” capture titles.

Here’s a quick breakdown on what’s happened in the XL Blizzard thus far:
Day 1 – The Netherlands’ Jans “Graftekkel” Arends won the Opening Event for more than
$17K. “bygavuga” and “scellone94” capture titles.
Get all the details on the XL Blizzard here.
https://www.888poker.com/magazine/88...r-XL-Blizzard/
“Pasha813” Denies “vampa500” Another XL Title
The $55 buy-in Event #4: $20,000 Twins Royal attracted 463 players who accounted for 130
rebuys. The 593-entry field created a $29,650 prize pool, and that was distributed among the top
63 players. The player who finished in 64th place, thus earning entry into the “Bubble of
Bubbles” tournament, was Sweden’s “youpornwnker.”
Some of those to earn a piece of it were “Sr.Penes” (4th for $148.25), 888poker Ambassador
Chris “888Moorman” Moorman (36th for $163.07), “courtiebee” (20th for $177.90), and
“juicyjules22” (10th for $355.80).
Two Russians made it to the final table in “nU3DOC” and “Pasha813.” The former ended up
being the first one out, while the latter went on to face off against Bulgaria’s “vampa500,”
winner of September’s XL Eclipse Event #51: $10,000 Turbo 8-Max, in heads-up play. After 7
hours, “Pasha813” took it to the house to win the title and accompanying $5,633.50 first-place
prize.
You might recall that, back in August, “Pasha813” topped a field of 526 runners to win the
$5,000 8-8-8 for $1,139. Now he’s the second Russian player to capture a XL Blizzard title.

“Jamasutra” Deals “Ao1ing” Another XL Heartbreak
The $55 buy-in Event #5: $20,000 Twins Flush saw 434 players rebuy 134 times to create a total
field of 568 entries. The turnout surpassed the guarantee by creating a $28,400 prize pool, which
was paid out to the top 63 players including “YoureMagical” (39th for $142), “Palyaaa” (22nd for
$170.40), “ob1wahn” (8th for $639), and “HotSauce86” (5th for $1,562).
Meanwhile, Norway’s “AKallinAA” busted in 64th place, meaning he’ll be participating in the
“Bubble of Bubbles” tournament.
The final four players consisted of three Russians and a German, so the odds were there would
be Twin winners from Russia. That didn’t happen though as “edyvpakistan” and “dimdaf”
bowed out in third and four places for $2,215.20 and $2,911 respectively.
That set up a heads-up match between the last Russian standing, “Ao1ing,” and Germany’s
“Jamasutra.” After 6 hours and 51 minutes, the tournament came to an end with “Jamasutra” on
top, a feat good for $5,396.
It was another close call for “Ao1ing,” who back in September nearly won the XL Eclipse Event
#131: $15,000 Lightning 6-Max. Unfortunately for him, he came up one spot shy finishing in
second place for $4,743.
What’s Coming Up on Saturday?
It’s going to be a crazy day tomorrow as three “Crazy 8” tournaments are on the schedule. At
19:00, the highly-anticipated $88 buy-in Event #6: $50,000 Crazy 8 will kick off. That
tournament will start play with 8,888 in chips and feature 15-minute levels.
At the same time, a more affordable $8.80 buy-in Event #7: $15,000 Mini Crazy 8 will begin.
Rounding out the Saturday schedule is the $44 buy-in Event #8: $15,000 Late Crazy 8 at 21:00.

Mystery solved and I suggest you to fix this before anyone else gets a noob problem like me. I tried everything and waited for weeks to get 888 working until I figured out that the version reached from Google has an outdated software that is not working:

http://www.888.com/

If you download it there from the pop-up at least for me it will fail after the install.

Instead I finally got it to work by going to the following and downloading/installing:

https://www.888poker.com/download-poker/

Leaving it here in case someone else faces same issues.

Didn't work

I've had a similar problem since 12th of december ...somebody linked an older version somewhere earlier in this thread and that's working for me but it's missing some features like the challenges for the current fortune trail promo...

100pka and LuckyDXXX always is sittting out in 4max. Look at my past screenshots