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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

05-03-2016 , 10:25 AM
can anyone tell me if HUD are working in the new tournaments on 888? like the $10 10-10-10 3k last time a i played in sunday hud didnt shop up in the new tournaments
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05-03-2016 , 10:28 AM
so, correct me if im wrong: compensation receive only ex-"Vip Diamond" ?
[888poker] (ROW) Official Players' Thread Quote
05-03-2016 , 01:26 PM
Quote:
Originally Posted by 888Rep
Try poker lobby MY PROFILE then MY ACCOUNT then BONUSES and you will see it there.
thanks a lot. showed up there.
[888poker] (ROW) Official Players' Thread Quote
05-03-2016 , 01:48 PM
Is there a way to get full hands history in a format which can be imported into a HEM2 ? I asked for my hand history, but I got it from you only in some excel file and importing is not possible
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 08:51 AM
Still nothing on my compensation, getting worried now
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 11:42 AM
Quote:
Originally Posted by dissection
Is there a way to get full hands history in a format which can be imported into a HEM2 ? I asked for my hand history, but I got it from you only in some excel file and importing is not possible
No, there is not.
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 12:19 PM
Quote:
Originally Posted by mishanjka
so, correct me if im wrong: compensation receive only ex-"Vip Diamond" ?

Not true. We honoured all members who were on annual statuses –including VIP Diamond- until each person’s respective expiry month.

If you want to know more, you can email VIP Team at 888poker.
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 12:24 PM
Quote:
Originally Posted by rollkopter
Still nothing on my compensation, getting worried now
The compensation is only for players who were VIP or VIP diamond at the time of the Rewards changeover.
If you were one of these statuses and have not heard anything then it would be best to give support a quick call so they can advise you further.
Phone numbers can be found in the Cashier's dropdown list.
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 12:45 PM
Another scipter
D1emm

look how instantly he took place at table:

first - 7th sec table Parreria
https://www.youtube.com/watch?v=rwlX8_JGiPg

second:

7th second - table Wakayama
https://www.youtube.com/watch?v=HdlK0pZcumY
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 12:48 PM
888rep,

I'm contacting you reffering to our previous conversation
Quote:

888rep, I am keep having problems with playing. 888poker.exe keeps crushing, always when I take an action on table/in the lobby. My computer is a beast so it's no reason. Java/Flash/Windows Updates up to date. Support cannot help me and responds really slowly. What can I do?
I had a conversation with support Incident: 160425-000540 finished with you saying " after much investigation we were unable to locate any issues on our end with the help of our Technical Team"

Then I decided to format my hard drive, reinstall Windows and the problem still occurs. There must a thing with which you can help me!
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 12:58 PM
Quote:
Originally Posted by Playeeer
Another scipter
D1emm

look how instantly he took place at table:

first - 7th sec table Parreria
https://www.youtube.com/watch?v=rwlX8_JGiPg

second:

7th second - table Wakayama
https://www.youtube.com/watch?v=HdlK0pZcumY
Can you please send these issues directly to support@888poker.com and they will investigate them.

Thanks
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 01:12 PM
Quote:
Originally Posted by Fifczej
888rep,

I'm contacting you reffering to our previous conversation


I had a conversation with support Incident: 160425-000540 finished with you saying " after much investigation we were unable to locate any issues on our end with the help of our Technical Team"

Then I decided to format my hard drive, reinstall Windows and the problem still occurs. There must a thing with which you can help me!
Not sure what else they can do for you now but I have sent this back over to them anyway.
Have you tried the Instant play version to see if that works for you?
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 01:20 PM
Quote:
Originally Posted by 888Rep
Can you please send these issues directly to support@888poker.com and they will investigate them.

Thanks
Okay, done.
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 01:55 PM
Quote:
Originally Posted by 22riverrat22
anyone experienced the software always resetting its volume to max in the windows 8 sound mixer regardless of what level its manually set to?

have to mute it or have ear shattering action alerts, v annoying obv
Quote:
Originally Posted by IndigoMD91
is somehow possible to descrease volume when I have to act? right now I have to decrease general volume and increse it to music to not hear that ”bink bink bink”...?
IF 888 believes they will not lose customers because of this "cutting edge programming in 1982" level feature they are mistaken

lots of people like to listen to music and play poker
lots of people do not like perpetual 90 decibel beeps
lots of people will get rid of the source of the latter rather than give up the former

do you want people timing out pissing off others at the table because they have to completely mute your software in order to have it not be maxvolume?
do you want people quitting your site because only having options of max volume or no volume in 2016 is really annoying?

no? no? then fix it


also friend was playing a poker cam game and asked me why he couldnt see any stack sizes, only fold call raise over player names, i couldnt figure out how to change that to show stacks instead

that doesnt make any sense
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 02:39 PM
Quote:
Originally Posted by 22riverrat22
IF 888 believes they will not lose customers because of this "cutting edge programming in 1982" level feature they are mistaken

lots of people like to listen to music and play poker
lots of people do not like perpetual 90 decibel beeps
lots of people will get rid of the source of the latter rather than give up the former

do you want people timing out pissing off others at the table because they have to completely mute your software in order to have it not be maxvolume?
do you want people quitting your site because only having options of max volume or no volume in 2016 is really annoying?

no? no? then fix it


also friend was playing a poker cam game and asked me why he couldnt see any stack sizes, only fold call raise over player names, i couldnt figure out how to change that to show stacks instead

that doesnt make any sense
Your feedback has been forwarded over to the team.

Thanks
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 03:56 PM
byebye 888

your support is the worst.
its so ridic i cant put it in words.

cashed out my bankroll and only left a few peanuts...
what did i receive 85% of what i cashed out.

HAHAHHAHAHA:m ad:
[888poker] (ROW) Official Players' Thread Quote
05-04-2016 , 06:43 PM
Quote:
Originally Posted by EpicEpicEpic
https://gyazo.com/fd368cd5e89d9d5ac10ee8e6d02ebd01
I had this problem yesterday. Rebooting did not help. I know some friends who had this before. What can i do to solve this problem?

I already mailed support for the refund
Few days later and i still dont have a response, either here or via the mail support
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 03:43 AM
Quote:
Originally Posted by IndigoMD91
is somehow possible to descrease volume when I have to act? right now I have to decrease general volume and increse it to music to not hear that ”bink bink bink”...?
On your computer you go to the C:\Users\{your username}\AppData\Roaming\PacificPoker\Poker\media \Sounds folder.

That's where all the wav files are located.

You then download a program called audacity. You open the files you want with it and you lower the sound levels by using the amplify command.

When you re done, you export the modified file and you use that instead.
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 03:50 AM
I have another issue I would like to see addressed. I ve recently upgraded to a higher resolution monitor and that means that your 40x40px avatars just looked bad. Basically, the images look blown up and distorted. Their resolution is too low.

In previous versions, you used bmp files for most images and the software just blew up whatever the default size. That's no longer the case and you can use high resolution images with no problem.

This means, that if the guy who designed the avatars has high-res alpha files in his/her hard drive, it would be easy to upgrade the software with at least 100x100px.

You should really do it.

PS. FWIW, I ve tried updating a ton of the avatars myself by redoing the easy ones to do like flags myself and/or using other sites avatars/images but it's a pain and I can't really do every do everyone. If anyone's interested, I might upload it so that they can get it.

Last edited by leviathan74; 05-05-2016 at 03:56 AM.
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 03:53 AM
Also, do you have a changelog for software upgrades?

I am using version p-1-en-4.6.17-522-2 and I would like to know what's changed in later versions.

Also, how does one upgrade voluntarily? Usually the software just forces an update on you.
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 04:52 AM
Quote:
Originally Posted by EpicEpicEpic
Few days later and i still dont have a response, either here or via the mail support
Can you please send me a bigger screenshot and your poker user name?
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 05:12 AM
Quote:
Originally Posted by leviathan74
I have another issue I would like to see addressed. I ve recently upgraded to a higher resolution monitor and that means that your 40x40px avatars just looked bad. Basically, the images look blown up and distorted. Their resolution is too low.

In previous versions, you used bmp files for most images and the software just blew up whatever the default size. That's no longer the case and you can use high resolution images with no problem.

This means, that if the guy who designed the avatars has high-res alpha files in his/her hard drive, it would be easy to upgrade the software with at least 100x100px.

You should really do it.

PS. FWIW, I ve tried updating a ton of the avatars myself by redoing the easy ones to do like flags myself and/or using other sites avatars/images but it's a pain and I can't really do every do everyone. If anyone's interested, I might upload it so that they can get it.
haha, those avatars.
i mean in the first place i would complain that it's 2016 and you can't use your own ones!? and then those 40x40 pixecraps.
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 05:26 AM
Quote:
Originally Posted by leviathan74
I have another issue I would like to see addressed. I ve recently upgraded to a higher resolution monitor and that means that your 40x40px avatars just looked bad. Basically, the images look blown up and distorted. Their resolution is too low.

In previous versions, you used bmp files for most images and the software just blew up whatever the default size. That's no longer the case and you can use high resolution images with no problem.

This means, that if the guy who designed the avatars has high-res alpha files in his/her hard drive, it would be easy to upgrade the software with at least 100x100px.

You should really do it.

PS. FWIW, I ve tried updating a ton of the avatars myself by redoing the easy ones to do like flags myself and/or using other sites avatars/images but it's a pain and I can't really do every do everyone. If anyone's interested, I might upload it so that they can get it.
I have forwarded this over to the team.

Thanks
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 05:28 AM
Quote:
Originally Posted by blerg
byebye 888

your support is the worst.
its so ridic i cant put it in words.

cashed out my bankroll and only left a few peanuts...
what did i receive 85% of what i cashed out.

HAHAHHAHAHA:m ad:
Can you pm me the details of why your not satisfied with support?

Thanks
[888poker] (ROW) Official Players' Thread Quote
05-05-2016 , 06:28 AM
Hello,there is any way so i can see whole cards on tables ?I play snap poker.I mean nwo i see my cards like this and want like this.thanx

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