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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

09-22-2015 , 04:30 AM
888rep: when is the chat supposed to be available? Every time I try to chat it says that it's unavailable.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 04:39 AM
Quote:
Originally Posted by pecal
@ rep - this is 72 after tournament starts?

i have received for the first mission but for the second NOT ! i do not have intention to call i did send message to the support and still no answer . i believe that probably on monday i will receive that answer , anyway how this is working? for others is ok to receive on time and for others not ? what kind of system you have?
Not sure why you didn't receive your tickets but I have sent this over to support for you.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 05:03 AM
Quote:
Originally Posted by randomax
888rep: when is the chat supposed to be available? Every time I try to chat it says that it's unavailable.
that one i dont think works , but you have to see a small thing in the cashier where is written to chat for some bonuses , but this is a tricky move . you have to play a bit with deposits and then it will appear , that one works ! but do things as fake deposit or cash out etc.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 05:03 AM
Quote:
Originally Posted by 888Rep
Not sure why you didn't receive your tickets but I have sent this over to support for you.
thank you
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 06:02 AM
Quote:
Originally Posted by randomax
888rep: when is the chat supposed to be available? Every time I try to chat it says that it's unavailable.
Regarding the 'Live Chat' feature, it has been temporarily disabled as a management decision for indept review and possible upgrades.
We do apologise for any inconveniences that this may be causing and hope to have the feature available to you again in the future.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 06:03 AM
how does anyone with tilt issues handle playing on this site?

i am pretty dang good at not tilting, but when i click 'wait for bb' and 'sit out next hand' AND THEY STILL POST ME UTG!!!!!!!!!

or i wait for an hour to get a seat at the table with the mega fish and finally it pops up and i click the seat right to his left and it says 'sorry this seat is reserved for another player'........

or i get disconnected and when i come back all my tables are stacked on top of each other and they have conveniently ticked post jp for me even though i (obv) had it unticked before


their ******edness has to easily cost me $50 a month if not more
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 06:04 AM
Quote:
Originally Posted by jk88
Hi 888 rep,

Are there actually additional security log in options available? For example a security token, mobile phone verification or extra pin code (like Stars?)

Currently there is only a password log in, right?
That is correct.

888Rep
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 06:36 AM
Hi 888 rep,

When I logged in the client said hand of the day was AA. After seeing a flop with this hand I received a popup claiming the hand of the day was 89 suited. I logged out and in and it says it is AA again......

Very confused right now, do I get a ticket or not?
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 06:59 AM
AA is today but tomorrow it will be 89 suited

@rep - problem solved , they send me e-mails an i was granted with the ticket

Last edited by Mike Haven; 09-22-2015 at 07:01 AM. Reason: 2 posts merged
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 07:23 AM
Quote:
Originally Posted by Dubnjoy000
Your bank account is ultimately in US dollars, right? I still find myself having to let my CAD bank do the conversion fees, which is better than 888, but still...

So basically I leave enough on 888 to not have to deposit anymore and pay my bank conversion fees when I withdrawal... anyone have a better suggestion for Canadians?
Yes, a Canadian that plays online poker should open a US dollar bank account and make all your withdrawals and deposits from there.

As for converting US dollars that you receive to Canadian for everyday use, pull the amount out of your bank and shop it around the downtown business district of where you live as you will most certainly get better rates than at the bank. In Toronto, there is a Guardian currency exchange at near Yonge/Queen that is as close to the Market spot price (research that before you shop around so you can see how much your bank is screwing you) that I have found so I am sure you can find something similar for other big Canadian cities like Vancouver, Calgary, Montreal et cetera. For very large amounts in cheque (yes, that's how we spell it) form, you can also do the same so don't limit yourself to the bank because you are lazy/stupid.

As always, research and effort will be rewarded with better returns.

Last edited by restorativejustice; 09-22-2015 at 07:30 AM.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 08:53 AM
Quote:
Originally Posted by 888Rep
That is correct.

888Rep

Thanks for your reply,

Does 888 have any plans to add these additional log in methods to improve the security of the accounts?
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 09:13 AM
Quote:
Originally Posted by Dubnjoy000
Your bank account is ultimately in US dollars, right? I still find myself having to let my CAD bank do the conversion fees, which is better than 888, but still...

So basically I leave enough on 888 to not have to deposit anymore and pay my bank conversion fees when I withdrawal... anyone have a better suggestion for Canadians?
The bank account I use to load the Entropay card is in Thai Baht so I am losing a little bit on the conversion when I load the card but nothing like the amount the other poster was talking about.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 12:57 PM
Quote:
Originally Posted by 0racle
Hi 888 rep,

When I logged in the client said hand of the day was AA. After seeing a flop with this hand I received a popup claiming the hand of the day was 89 suited. I logged out and in and it says it is AA again......

Very confused right now, do I get a ticket or not?
Can I have your user name please.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 01:08 PM
Quote:
Originally Posted by pecal
AA is today but tomorrow it will be 89 suited

@rep - problem solved , they send me e-mails an i was granted with the ticket
Nice one!
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 03:03 PM
Quote:
Originally Posted by 888Rep
Can I have your user name please.
SN is Life4m. Thanks in advance
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 03:10 PM
Quote:
Originally Posted by 0racle
SN is Life4m. Thanks in advance
Thanks,
Sent it over to be checked out for you.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 03:15 PM
Quote:
Originally Posted by 888Rep
Thanks,
Sent it over to be checked out for you.
appreciated, ty!
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 03:42 PM
Quote:
Originally Posted by 888Rep
Regarding the 'Live Chat' feature, it has been temporarily disabled as a management decision for indept review and possible upgrades.
We do apologise for any inconveniences that this may be causing and hope to have the feature available to you again in the future.
Can you elaborate on 888's definition of "temporary"? Live chat has been unavailable every single occasion I have tried to access it in the last two years. Everyone knows the live chat is actually available 24/7 if you are hovering over deposit options, and they then offer you a generous $10 bonus if you deposit only $1000 etc
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 07:14 PM
Dear 888,

- Your timebank DOES NOT work. "Automatic" or not, you ALWAYS have to turn it on manually on the table. It's extremely annoying, multitabling with your site is very hard.

- Your breaks are out of sync with other sites. They start earlier and stop earlier. Is it so hard to fix?
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 07:23 PM
Quote:
Originally Posted by Mad1Lee
Dear 888,

- Your timebank DOES NOT work. "Automatic" or not, you ALWAYS have to turn it on manually on the table. It's extremely annoying, multitabling with your site is very hard.

- Your breaks are out of sync with other sites. They start earlier and stop earlier. Is it so hard to fix?
Haha, you new here?
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 10:12 PM
Quote:
Originally Posted by ChoakMyDee
Haha, you new here?
Nope, posted same questions few times here. Gonna keep posting them untill something freaking happens with that awful software.
[888poker] (ROW) Official Players' Thread Quote
09-22-2015 , 10:28 PM
You will be posting for years
[888poker] (ROW) Official Players' Thread Quote
09-23-2015 , 02:32 AM
Quote:
Originally Posted by 888Rep
Regarding the 'Live Chat' feature, it has been temporarily disabled as a management decision for indept review and possible upgrades.
We do apologise for any inconveniences that this may be causing and hope to have the feature available to you again in the future.
Quote:
Originally Posted by 888Rep
Kindly be advised, that due to a business decision, our chat is not available at the moment.
However you can contact support via email or phone.

888Rep
Please define the word temporarily you replied the above to the my question regarding the same on the 07th of January and its now September ! that's temporarily? ..how long does it take management to make a decision .......enough with the fancy PR spin please
[888poker] (ROW) Official Players' Thread Quote
09-23-2015 , 02:37 AM
Quote:
Originally Posted by Aussiegrinder
Please define the word temporarily you replied the above to the my question regarding the same on the 07th of January and its now September ! that's temporarily? ..how long does it take management to make a decision .......enough with the fancy PR spin please
Temporarily describes something that happens for a limited amount of time

NOT PERMANENT

you have the chat dialog if you do what as i said.
[888poker] (ROW) Official Players' Thread Quote
09-23-2015 , 04:18 AM
Quote:
Originally Posted by Mad1Lee
Dear 888,

- Your timebank DOES NOT work. "Automatic" or not, you ALWAYS have to turn it on manually on the table. It's extremely annoying, multitabling with your site is very hard.

- Your breaks are out of sync with other sites. They start earlier and stop earlier. Is it so hard to fix?
It currently works only when you have actively invested in the pot, but we will revise it in one of the next versions so that it also works when you are passively invested.
I have sent over your feedback regarding the breaks.

Last edited by 888Rep; 09-23-2015 at 04:24 AM.
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