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[888poker] (ROW) Official Players' Thread [888poker] (ROW) Official Players' Thread

03-22-2020 , 12:36 PM
Quote:
Originally Posted by 888Rep
Hey Guys,
Any issues now?
Could you answer my questions?
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 12:54 PM
Quote:
Originally Posted by abcde23
I've been playing at 888 since 2009 but I never had such a situation before. I've played few satellites for the superstorm 1,000,000 main event and won 3 tickets for the day 1. I lost one day 1 tournament but in the second tournament I qualified to the day 2. Now I have my last $100 ticket, that I can't use to play ANY tournament. If I try to register for the day 1 it says that I can't register since I'm already in the day 2. And there is no other tournament with a $100 buy-in I could register in. 888 Support said that there is no possibility to somehow use the $100 ticket now and refused to grant (an)other tournament ticket(s) instead.

What I can't understand: Why do 888 allow to pay money to play in tournaments, where the winning is worth of $0? There are many such tournaments with buy-ins of $1; $5,5; $12 and $16,5 and I spent plenty of money playing them. I was able to register in ANY of these tournaments. If the possible winning is $0 888 MUST DISABLE the registration in such tournaments for players who already own a day 1 ticket!

I'm pretty sure that I'm not the only one player facing this problem. Since I and probably some other players payed our money to get the $100 ticket, 888 should be fair and for example add a $92+$8 tournament without any guaranteed prizepool to the schedule for tomorrow or grant some other tournaments ticket(s) worth of $100 instead. Otherwise I'm gonna look for a fairer poker site.
You are correct in your remark and I am consulting with Poker Room Management who will offer you a solution to this issue.

Regards
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 12:59 PM
Quote:
Originally Posted by STDK
How a bonus is awarded for 15 completed tasks per month in the Hand of the Day promotion.
I read the rules several times, but I did not find anything on this topic.
Do I have to declare this bonus somewhere?
Please give me your poker user name?
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:01 PM
Quote:
Originally Posted by STDK
Can citizens of Ukraine and Belarus make a deposit and withdraw money through QIWI?
I am waiting for a reply regarding this issue.

Thanks
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:02 PM
Quote:
Originally Posted by 888Rep
Guys, is you are still suffering issues connecting please send me your usernames.
Has the problem been fixed? I still cannot access 888 and it seems others are having this issue. We would all love to play on the site.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:09 PM
I found a solution for those of you desperate like me

Can log-in fine from phone
Or if you're playing a lot of tables, send the 888.apk to BlueStacks and run it on an emulator. not ideal but better than blinding out of a huge tournament
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:10 PM
Quote:
Originally Posted by RuffWizard
Has the problem been fixed? I still cannot access 888 and it seems others are having this issue. We would all love to play on the site.
Poker user name please?
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:14 PM
Quote:
Originally Posted by The Lipo Fund
my name is: weneedit

PM sent as well

also attached a photo of the issue
Quote:
Originally Posted by Cards 512
Uninstalled, redownloaded off the website. Same issue. Can't get to the log in screen, just keeps "loading", then says "oops, something went wrong, please try again later".

Screenname is ......Newman
Quote:
Originally Posted by abcde23
I have connection problems every hour at 11 past hour. My internet is fine. It affected the game in few tournaments, and I already lost approx. $30 at equity. If it lasts during the tournaments today evening I will possibly lose even more. Please fix it asap! I pn'ed my user name.

Also please let me somehow use the $92+$8 ticket I won in a satellite tournament or refund it. According to satellite T&C's a player who wins an entry to a parent tournament for which they already have a seat receive cash refund instead of the additional seat:
https://888-external-en.custhelp.com...l/a_id/880/p/4

This is exactly the case so please refund me $100.
Quote:
Originally Posted by STDK
Could you answer my questions?
Quote:
Originally Posted by RuffWizard
Has the problem been fixed? I still cannot access 888 and it seems others are having this issue. We would all love to play on the site.
Are all of you not getting the login view?
Anyone getting it and failing to login?
Anyone disconnecting post the login?
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:17 PM
Quote:
Originally Posted by STDK
Could you answer my questions?
Yes please check out for the solution of my account Muggelche . That mistake must be clearing . This can only be a referenz!
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:28 PM
Quote:
Originally Posted by STDK
Could you answer my questions?
Still nothing for me. Same issue
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 01:35 PM
Quote:
Originally Posted by 888Rep
Guys, is you are still suffering issues connecting please send me your usernames.
Username: ......Newman

When I click the login button, it says "loading". After about 15 seconds, it says "oops, something went wrong, please try again later." I cant even get to the point where I enter my password.

I am currently registered for day 2 of the superstorm millions. I haven't received an email, and even the phone app won't load for me.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:08 PM
Garbage software.

Im getting the same issue as Cards 512.

"When I click the login button, it says "loading". After about 15 seconds, it says "oops, something went wrong, please try again later." I cant even get to the point where I enter my password."

I've uninstalled and am struggling to even download the client to reinstall (because the site is such garbage).

Honestly. Im prob gonna withdraw the roll and go to stars. **** me this is frustrating.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:13 PM
Quote:
Originally Posted by 888Rep
Are all of you not getting the login view?
Anyone getting it and failing to login?
Anyone disconnecting post the login?
I was able to login and play tournaments, but at 15:11, 16:11 and 17:11 connection was lost and I couldn't connect for 1 minute, sitting out in tournaments. While trying to login I had error saying something like "couldn't connect, please contact support" and was able connect 1 minute later.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:25 PM
Quote:
Originally Posted by 888Rep
You are correct in your remark and I am consulting with Poker Room Management who will offer you a solution to this issue.

Regards
Good day. I have an alike problem with a multiflight ticket as abcde23, there is one Day 1 ticket in my cashier to be expired within 4 hours. I had a conversation with 888 support members via email 10 days ago but that was not such satisfying. It seems they do not exactly understood my problem and said that I can play with my ticket "for fun" which actually not true - I cannot use it in any way. I won it in 16.5$ satellite with 5 seats garanteed and 6th of us won 70$ in that tournament - and 100$ were condemned to be forfeited by the room due that fact that I was already qualified to Day 2 at the day before that. It was not obvious to me at that moment that I cannot use this ticket in any way if I win. Yep now I understand some technical issues about mf tournaments but there were no clear point in the rules at this moment and I think it is rather important.

Last edited by dltoster; 03-22-2020 at 02:26 PM. Reason: typo
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:29 PM
Quote:
Originally Posted by yayayaya
Garbage software.

Im getting the same issue as Cards 512.

"When I click the login button, it says "loading". After about 15 seconds, it says "oops, something went wrong, please try again later." I cant even get to the point where I enter my password."

I've uninstalled and am struggling to even download the client to reinstall (because the site is such garbage).

Honestly. Im prob gonna withdraw the roll and go to stars. **** me this is frustrating.
Pretty unbelievable on one of the bigger Sundays in 2020 on 888. There hasn't been one solution posted by the 888 rep, not even an email sent or message that they are looking into solving the problem. I cant get the desktop version to work, but I can log in on my phone. Will be 1 tabling the superstorm main event. The best solutions have come from player suggestions... that kind of tells you where support is at on 888 these days
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:31 PM
Some quotes from rules at that moment
Quote
Satellite Tournaments

Winners of satellite tournaments are offered free entry to the next higher level satellite tournament, or to the main (parent) tournament itself.
Players may not unregister from a parent tournament if they've won their seat via satellites.
Players who win entry to a parent tournament for which they already have a seat (when permitted), will receive a cash refund instead of the additional seat.
/Quote

Players who win entry to a parent tournament for which they already have a seat (when permitted), will receive a cash refund instead of the additional seat.

There are your multiflight rules

quote
'Multi-flight tournaments' are phased tournaments with multiple entry days. Each starting phase will be played up to the same point and all remaining players will qualify to the final phase with players from additional starting phase tournament.
Players can choose to start from any starting phase and qualify from one of these phases to the final phase.
The phased tournament has one prize pool which is collected by all the phase one tournaments and aggregated to the final phase, Prize pool distribution is done only in final phase tournament.
Any player will be able to play in multiple starting phases as long as he’s not registered to more than one at any given time. Meaning a player can’t qualify twice to the final phase.
Players can’t register directly to final phase tournament, you can only qualify to final phase from the starting phase. Please notice that players will qualify to final phase even in case they finish the starting phase with one single chip (in such case you won’t be able to register to another starting phase tournament.
/quote

It seems to me that I should not be allowed to register in satellites if I cannot win in those and there must be check about my participation in Day 2 multiflight tournament. And clear point in rules that there is no way to use tickets after qualification to Day 2. And another way is to allow tickets to be used in tournaments with this buy-in - 100$ BLAST or SNG tournaments are possible, like it is for Big Fish sattelites tickets or Step Tickets.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:43 PM
Quote:
Originally Posted by dltoster
Some quotes from rules at that moment
Quote
Satellite Tournaments

Winners of satellite tournaments are offered free entry to the next higher level satellite tournament, or to the main (parent) tournament itself.
Players may not unregister from a parent tournament if they've won their seat via satellites.
Players who win entry to a parent tournament for which they already have a seat (when permitted), will receive a cash refund instead of the additional seat.
/Quote

Players who win entry to a parent tournament for which they already have a seat (when permitted), will receive a cash refund instead of the additional seat.

There are your multiflight rules

quote
'Multi-flight tournaments' are phased tournaments with multiple entry days. Each starting phase will be played up to the same point and all remaining players will qualify to the final phase with players from additional starting phase tournament.
Players can choose to start from any starting phase and qualify from one of these phases to the final phase.
The phased tournament has one prize pool which is collected by all the phase one tournaments and aggregated to the final phase, Prize pool distribution is done only in final phase tournament.
Any player will be able to play in multiple starting phases as long as he’s not registered to more than one at any given time. Meaning a player can’t qualify twice to the final phase.
Players can’t register directly to final phase tournament, you can only qualify to final phase from the starting phase. Please notice that players will qualify to final phase even in case they finish the starting phase with one single chip (in such case you won’t be able to register to another starting phase tournament.
/quote

It seems to me that I should not be allowed to register in satellites if I cannot win in those and there must be check about my participation in Day 2 multiflight tournament. And clear point in rules that there is no way to use tickets after qualification to Day 2. And another way is to allow tickets to be used in tournaments with this buy-in - 100$ BLAST or SNG tournaments are possible, like it is for Big Fish sattelites tickets or Step Tickets.
This is already being sorted out but can you please give me your poker user name.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:54 PM
Quote:
Originally Posted by 888Rep
This is already being sorted out but can you please give me your poker user name.
Hey,

Can you speak to Cards512 and my issue please?

Thanks.

yayayaya
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:58 PM
I am un able to login as well getting the same issue as the users above, I was in day 2 of the $100 milly tournament smh, user name is ISmellToast
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 02:59 PM
Quote:
Originally Posted by 888Rep
Poker user name please?
RuffWizard
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 03:09 PM
Quote:
Originally Posted by 888Rep
Hey Guys,
Any issues now?
Can not log-in. Today was the last day to use a 33$ ticket. Hopefully I will get that extended.
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 03:33 PM
Quote:
Originally Posted by 888Rep
This is already being sorted out but can you please give me your poker user name.
It is LDenisL888
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 04:07 PM
What is going on?

Why is the official rep ignoring our questions?
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 05:04 PM
Quote:
Originally Posted by yayayaya
What is going on?

Why is the official rep ignoring our questions?
He asked for pn with user names of players experiencing this problem
[888poker] (ROW) Official Players' Thread Quote
03-22-2020 , 05:17 PM
Quote:
Originally Posted by 888Rep
Poker user name please?
JGold713
[888poker] (ROW) Official Players' Thread Quote

      
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