Have you read the previous MB hacked threads? Very careful, clued up players who followed all the "rules" have had money stolen from the MB accounts. I left moneybookers a long time ago due to spate of hackings that occurred a few months back. There seemed to be targeted attacks on accounts, soon after large transactions had taken place. At the very least, i consider moneybookers very lax in security for what are very large sums of the money. The idea that a password change, that can be done purely through one email, allows for 5-figure transfers to new accounts is bewildering. Email access should not be unequivocal proof of account ownership.

OP, not much to say but sorry for the loss and i hope MB can help recover the funds.

To others: I don't think there's anything specifically unique to hotmail accounts, that moving to a Y! or Gmail account would solve.

or access from a different IP range
or entire account transfers to new accounts
or a telephone call to confirm a 5-figure transfer
etc

Was the site you cashed out from a Boss Media skin by any chance? Had the same problem, but the moron tried to cashout to 3 different bank accounts he added so I was able to reverse the transaction

Where would hackers withdraw a balance to? The only w/d options I have are my registered bank a/c, my registered credit card and a cheque option (which presumably wouldn't be ideal for stealing). So I'm a wee bit confused by where they send the money once they are inside an a/c.

They send it to another MB account and then deposit it on a poker site or w/e

Ah, of course.

MB should have an option to disable this function. Would solve a lot of potential hacks.

i thought this was a useless thread until i saw the k

Its bizarre to say the least. One online stock trading site hack would put it out of business. Online merchants and poker site on the other hand...ahh just comes with the territory I guess. Sites and merchants do need to upgrade the security measures!

Why do the Moneybookers hackings outnumber the Neteller ones by ~1000:1? What security measures do they have compared to Moneybookers?

moneybookers login is your email+password

neteller is 12 digit account code + 6 digit "secure" code and a password. plus they will instantly close your account if someone tries to login from another country. sometimes they will close your account even when you try to access the account from your own country

this obviously made people angry too because they are too careful about security...

you cannot satisfy your customers.

While I'll agree that MB has more than their share of hackings, am I wrong in having read this as yet another email hacking? No need to hack anything else once someone has access to your email.

if same password with email and MB then no need to hack anything else. if different password then the hacker needs the users zip code and date of birth to be able to reset the password for MB

I don't use web email; are people able to store a lot of old emails? I wonder if anyone ends up with a lot of their password and account info left stored in their email inboxes.

To reset your password at Neteller you need the to answer a secret question, which would be more difficult to find out than your zip code and birthday.

Yes, looks like it.


Yes they are, but i doubt (i hope) this isn't the problem. Actual passwords should never be sent to email. I think moneybookers sends a reset password link, where you get to type in your new password.

It appears if you have access to someone's email, and know their DoB and zip code, you have full access to their MB funds.

No, I love neteller security. I moved away from neteller for the way they dealt with customers during the closure to the US market.

i loved it too and moved away because their withdrawal fees started to reach the sky.

you dont remember all the threads here about neteller closing people's accounts and then them not understanding why it could have been a good thing?

Interesting, probably wouldn't be hard for a hacker who has gained access to your e-mail account to find your DOB and postal code in your saved e-mails. So it's not like that's a good safety measure.

If this is the case, that's superior to the way Neteller used to do it; as a Canadian I haven't been able to use it for over 2 years, so it may have changed since then.

The way I always logged in was to cut-and-paste both the account number and secure ID from the email they sent me containing both. Not a web email account, LDO.

Also, I know of plenty of poker rooms that have emailed me my account ID and password right after I signed up. Those of you who use web email should be wary of this as it seems a lot of web email hacking is going on.

It so happens that my "poker" e-mail account contains zero messages. I read, delete and empty trash.