They are still working on providing the login details to OP for the logins that occurred over a month ago to AllinAsia.com and also the 2 poker sites.

Must be a serious review!

Thanks for helping me decide to never play there

Reminds me of the situation I had at BetOnline (account hacked (the only hack)) and where I found out support knows and has access to all player PWs.

Just to answer my own question, my entire roll was transferred back to AIA again today. Support directed me to this link:

http://allinasia.com/user_transfer.aspx

which explains that they do a 'currency refresh' every Monday. Essentially this means that you can lose money from your roll every Monday should the rate be lower. I indeed lost a couple of bucks today! Obviously, in theory, you could gain money also if the rate is higher so I'll keep an eye out to see if that ever happens. It just seems totally unnecessary and weird. But not shady, as they have explained it I guess. Anyhow, I just thought I'd let you guys know.

Cheers

I tried to once again request the log-in details of my account with support. They are now telling me that they will not give the report to me.

This really looks like they are involved, they continue to tell lies to me, about getting it, about it taking time, about it being ready tomorrow, about it being ready after the weekend, and now they are saying that they wont give the login report.

This shows to me that Allinasia.com are the ones that set up this hack, maybe with the other players above too? Or that they have no idea what they are doing when they review these situations.

Here is the screenshot:

For peconi above, after about a month there is still no statement or clarification of what happened. Neither directly from support nor through affiliate channels.

Will give this some more time but it seems like AiA has serious troubles.

Good OP and good details. Keep it up.

To people saying the hands are standard it could be that chip-dumping detection software is now on most of the sites? I know it's an automated process on some sites so no human needs to flag the hand as suspicious. These guys knew what they were doing imo. Odds of them using a VPN just went up in my mind.

peconi has received his funds back. No clear explanation as to what happened, but at least he was able to get it back and cash it out now.

Any positive info from OP?

Dear Players,

Greetings from All In Asia. Regarding the cases of the missing and lost chips, All In Asia have took a lenghty time to investigate and during our investigation we realized that we might have made an oversight on some of the data collected. We would like to apologize for any inconvenience caused during the entire process and the lack of communication from All In Asia. All in Asia might have over seen some of the documentation and records provided by our Network Providers. GGNetwork and IDN in particular have been extremely helpful along the way in providing the necessary information for our investigation but however due to All In Asia's staff having overlooked some of the information provided, certain findings/reports might have been miscommunicated.

As data of players are highly confidential and are kept by IDN only to be given to partners, it was not in the best interest of All In Asia's to reveal certain sensitive information (which are for operators to see only). During the investigation, IDN have indeed provided us with the data of Hand Histories and IP Findings from their end with utmost professionalism and at a timely manner, however due to the oversight and mistakes done from one of All In Asia's representatives, we might have mis-communicated the findings to players. IDN have put in full dedication and have done everything they could in solving our problems without any issues and we would like to thank IDN in particular for retrieving the data for us and in handling the affected players in the best way that they can during this time. All In Asia would like to give a special thanks to IDN Team who have show extreme professionalism in handling each of our cases and we have witnessed top level efficiency in them helping us. We would also like to take this opportunity to apologize to our valued players on being ill-informed on certain information which led to the impression that IDN Network was at fault.

All parties that are affected have already been compensated accordingly and those that their cases are still pending will be compensated accordingly. All In Asia promotesa safe environment for all players to play in, and with the help of esteemed Network Providers, we work closely together in assuringthat this is realized. In accordance with this, we have stepped up our security function by adding in a few security layers that will prevent cyber attacks of any form in the future and also we ask for
players to safeguard your password at all times.

In light with what has happened, All In Asia will be setting up a new dedicated team to work closely with our Network Providers (IDN, GGNetwork,etc) in assuring that any form of issues brought up is to be solved accordingly.

Best Regards,
All In Asia

sounds like the operators, in particular IDN are fairly pissed with you guys. Im amazed that they didn't drop you

sounds like you need some help from someone who knows what they are doing with regards to this sort of thing, and on Ops in general

justin is no more?

wow, great. you refunded all the players all of their balance when they were compromised? OP should be getting back nearly $3K or so! nice. hopefully all others are fully refunded too

close up shop, sell your new "security layers that will prevent cyber attacks of any form in the future" to governments and major tech, you will make a ton more money, I assure you. On a more serious note, the fact that you are stating this just shows that you still have 0 clue and need help with it. You cannot "prevent cyber attacks of any form in the future", this is absolute bs, and if anyone reading your post was swayed back to AIA, then they should be aware that you are continuing the misinformation/lies

So i got an email from AiA a while ago regarding my hack / chip dumping:

Anyway, i have emailed AiA a number of times to try and find out what is happening, but not a single replay from anyone. So they admitted it was a chip dump, said something vague about some compensation and then just put me on the ignore list. Justin if you out there somewhere between Shang Hi and Stockholm can you please let me know what is happening, that was my BR which got swallowed by someone in the know at AiA

So they obviously haven't compensated everyone and they are just trying to look good to stop the bad press.

Did he get his deposit back or his entire account balance?

Was his entire balance > than his original deposit? Or the other way around (losing player)?

Pretty interested to see what each person is being refunded

Any time you guys have problem with a poker site contact the off shore gaming commission and they will contact them personally and if they can't resolve the issue they get black listed and a warning is sent out about them not being a honest poker site. www.osga.com that who i always contact when I have a problem and I am always compensated after they contact the poker site. But only contact them if they aren't replying back and not trying to help you out. Sounds like AIA resolved the situation just took them awhile to figure out what was going on and how to resolve it. Not like these kind of things can be fixed in a snap. Doesn't surprised me they didn't put the funds back in his account right away cause the hacker would of probably emptied the account again. They gotta make sure everything is safe and secure first. Poker sites do get hacked and broken into just like anything else online. This can happen to any poker site.

I know Doug Polk had some sort of 2+2 post about how to keep your computer safe and your account from being hacked if moderator can post a link for you guys to check it out.

AllinAsia.com / All In Asia guys are affiliates, not a poker site. I do not know if they need to be regulated legally or have any reviews done by a commission.

The site set themselves up for this type of issue. It is clear that they had, and still have, no clue on how to deal with attempting to prevent this type of situation.

While other sites may have had some compromise issues, they would have dealt with them much much better than All In Asia. You would be hard pushed to find a site with worse follow up than AIA.

I am not even sure if All in Asia has resolved anything, they refunded some funds (nice to see that) but then follow up by posting some absolute bs about preventing any cyber attacks in the future


Polk has several threads over the years of him getting scammed/conned/compromised multiple times. This might be the one you are referring to, from August 2013:

https://forumserver.twoplustwo.com/5...tyler-1359054/

This is what I suggested in it:

While this is still legitimate advice, and should be followed by any professional online player, it would not have helped stop what occurred in this thread

Their security is quite possibly the worst security....ever

This thread is cringeworthy and hope many people read it so no one ever despots there again

So ok, I didn't post here for some time. I was trying to talk with AIA via mails and live chat and waiting how they respond. And after some time ive got new email from AiA security about a refund. They wrote that i will get all amount. They asked me to change my password and email them back. I did this and heard nothing for a week. I changed my password again on AIA site and emailed them again. Within a few minutes they email me the same email as before, but change the amount that I get back to just my deposit. Check here to compare:


later they changed to this


I emailed them right away to ask when they are depositing the full amount that I lost (~$2.7K total). They didnt respond and that was a couple of weeks ago now. I have asked them a couple of times, but nothing.
I withdraw the $1K and I get it to my neteller a few days later.
It looks like maybe they are forced to refund us players who got hacked, but they continue to lie to at least me and change their story. I hope that IDN is aware that I did not get "compensated accordingly"

I still have gotten no details about log in reports from AIA site of my account

So its been 46 days since i heard anything from AiA. The last response i had from them was that they would contact me within 24hrs, i have since emailed several times to but never even receive acknowledgement of my email. I also reported the matter to the offshore gaming commission and await there response.

Here is a copy of the last correspondence with Allin Asia:


I would say if you are thinking of depositing there DO NOT! Very scummy operation!

So i managed to get Justin's (head of"security" at AiA ) skype from the customer services at AiA. Anyway he messaged me quickly and then its back to the usual treatment:

Good to see them making it right as promised to the public.....

No money stolen (that I know of as yet) however went to play GG today and as usual funds transferred back to AIA but now when I go to AIA the website states "LAUNCHING SOON" so doesnt look good right now.

Any ideas?

That's the maintenance page. I get that sometimes too. You probably realise this by now but I'll post anyway just in case anyone else was wondering.

Cheers

PS Any updates on affected players refunds would be much appreciated.

I have around $4k on allinasia, but I can't access their website.
I get redirected to this link
http://allinasia.com/?reqp=1&reqr=nzcdYaEvLaE5pv5zqt==


..

thats never a good sign btw

this post from September 2017 still holds true: