So is this a UseMyWallet issue or a U.S. bank issue?

did you really send them your credit card number?! dont you think its kinda risky?

I am in the same boat. But I am getting this info based on a w/d confirmed 5/9. Frustrating to say the least.

I did the same thing and I got this resposne


Thank you for contacting the QuickTender Help Desk.

Please be informed that our US banking partner has not processed some of the transactions. We are doing our best to resolve the issue. Please note, that you can use the Live Chat feature on the account.

Please feel free to contact us should you require any further assistance.

Regardless of what happens I think I'll be staying away from online poker until everything gets sorted out, the whole process from carbon to now was just hell

I heard of some people's going through on different threads. I wonder if this is an issue with getting the money to one specific bank that we all have or some other issue. Just weird that others have received wires in the last couple days, but ours are delayed.

Sending them your CC number isn't risky. They just want to verify you are who you said you were. It's standard on every site you play on now days.

So ur not worried about what happens with your CC if the US gouvernment decides to take all data from that network, too? Or if some hackers decide to get thousands of CC numbers by hacking the site to move to thailand and spend ur money on crack and bitches?

Just got this email from them. Is it just me or are they starting to sound just like Full Tilt

Thank you for contacting the QuickTender Help Desk.

Unfortunately at this time we are unable to process your withdrawal for technical reasons. Please check back in 5 days for a status update. Your ability to transfer to merchants is unaffected.

Please feel free to contact us should you require any further assistance.

Kind Regards,
Dima
QuickTender Help Desk
Fax: +44 870 626 9684

support@quicktender.com
www.quicktender.com

Check back in 5 days for a status update...... F that, I just put my money back on Lock.

I'm not, I have credit card protection/fraud alert that I can stop all purchases that I don't make.

lol... no.

lol you do realize when you put gas in your car they take your credit card number right? or is this some kind of german humor that im not picking up on

So would it be safer/faster to withdrawal via check or UseMyWallet?

How do you find the affiliate to PM them?

i am in the US and requested a withdrawal from Carbon via Click2Pay on 5/15. that was the only electronic option available aside from UseMyWallet which i don't think i can use because i don't have an account there (and could not find anywhere to sign up for one). i received the email below today (2 days after requesting the withdrawal) saying my request was denied.

i like how they don't even bother to offer a reason! live chat support is offline today of course. i emailed them, and then requested a check withdrawal instead. approval on that is now pending.

are there any electronic withdrawal methods available to US players? i'm not sure what they mean by "Cash Transfer" because that is not listed as an option anywhere on my withdrawal page.

has anyone in the US requested and received a check from Carbon post-April 15?

i'm happy to play on Carbon if i can actually get money off there. but if there is no legitimate way to withdraw funds it seems like a waste of time.

-thegroupie

----
Hello thegroupie,

Thanks for choosing to play at CarbonPoker.

Your Click2Pay withdrawal # ** for ** has been declined due for the following reason:

----------------------------------
Transaction Denied
----------------------------------

Click Here to instantly chat with CarbonPoker support about your transaction.

If you are having trouble depositing or withdrawing to your CarbonPoker account, please try using one of our other solutions such as Cash Transfer.

Our support team is available 24/7 to help with any questions you may have.

Kind Regards,

CarbonPoker Support Team
support@carbonpoker.com
http://www.carbonpoker.com

Signed up with Carbon 1 week ago

They locked my account for 'security reasons'

Then like above they cancelled my 1st withdrawal i requested yesterday

Your NETeller withdrawal # *** for $****.00 has been declined due for the following reason:

----------------------------------
Transaction Denied
----------------------------------

i cant log in cos my account is locked

i cant get any reply from support all week from 5 emails to them

This is so frustrating - i dont know what to do

No idea on the UMW, but I requested a check cashout on RPM back on May 1st or 2nd... still "pending approval. They already have my ID verification, so that's not the holdup.

I just noticed that UMW/QT is no longer a deposit or withdrawal option at Carbon.

This happens right after UMW informs me that my withdrawal to my bank account failed, and that the funds will be returned to my UMW account.

I don't know what to do now. I can't cashout the UMW funds to my bank account, nor can I deposit the funds into my Carbon account and cashout via check.

Do any other merge sites currently have UMW as a deposit option?

Wow, that's so unlike Carbon.

Have you tried to PM one of their 2+2 reps? Oh, don't bother they won't respond.

Give your business to sites/skins that actually care, (RPM, Hero, Everleaf, Minted Poker). Don't go with skins that don't care, (skins like Carbon are bad for the industry).

You can't fake being a good business and you can't fake good customer service.

Say goodbye to Carbon and Hello to one of the others.

that sucks. im pulling for ya brother.

So, I deposited with WU but am withdrawing via check. They asked me to first verify my identity and want credit card info (the card i used) and a bank statement from that credit card (verify my address?). However, I never used a CC card so why should I be giving them a random number that won't even be in there database?

Anyone else withdrawing under a similar circumstance? What'd you do? Send them CC info and a card statement to match?

To be honest I think these third parties are going to take our money and they know there's not a thing we can do about it. Honestly what could you do if they decided not to give you your money? Has anybody recieved any money from merge via check in the past week. I've herd some people here and there but nothing really consistent.Western Union seems to be the only way to transfer money to them and you have to jump through hoops to get it to them. What about the withdraw process? What does it take for them to get the money to us? I'm not trying to be negative but my thought process is being reinforced everytime I read a thread about withdraws. Don't get my wrong I'm still grinding away lol but I think it's about time for me to take a step back and assess this situation.

FYI. F%$@ ABSOLUTE I pray that God gives me the opportunity to run into one of them in public

If you didn't use a CC to deposit with you just leave that blank on the verification form.

I apologize for being a keyboard hero. Just a little frustrated.

x-post
anybody have any suggestions? I have money on Carbon/Cake/Bodog/UMW and want to make cash-outs from all of them.