Quote:
Originally Posted by rakemehard
Here is the update on the Players Only VIP. The new program is not only worse, but so much worse that I am barely containing my anger. Now let me preface this by saying after they locked the points exchange in January I talked to support repeatedly and they assured me they were just implementing a new vip system and my points would hold equal or greater value. Well I finished January with 30,000 points accumulated in my account, since I could not exchange them for cash. Then today I see their new program. The top level can exchange 30,000 in points for $400 which equals an insulting 13% rakeback. And That is the top ****ing level.
So now all the points I accumulated in January are being held hostage to be redeemed at this new rate. It is downright theft.
Please, if anyone here has connections to Merge management, I would very much like to speak with them about this. I feel it is only fair to allow me to exchange the points I earned in January at the old rate. I paid $5,000 in rake in January and to be treated like this is disgusting.
That is oof bad
This isn't the thread to discuss it so much though, I'd suggest making a new thread in this forum, the Internet Poker forum.
Also, in regards to Players Only (and presumably this affects Sportsbook and Suberbook as well), you'd need to speak to Jazette management, not Merge management. Jazette owns these skins directly.
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Kahn