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***Juicy Stakes - Ex-Official Support & Promotions Thread*** ***Juicy Stakes - Ex-Official Support & Promotions Thread***

02-17-2017 , 09:04 PM
I'm new on this thread. A few years ago I played on Juicy Stakes Poker. I deposited $50 to try out the site. Then I found out that the minimum withdrawal was $500. I new that it would take me forever to turn that up so I asked to cash out.

I was told that I couldn't cash out because the amount was below the minimum withdrawal of $500. I didn't play for over a year and they just kept my money and I supposed earned a buck or two interest on it. I'm sure glad that my bank doesn't tell me that I can't take my money out and put it somewhere else. I'm shocked that anyone, in any country, could consider that legal.

I decided to give it another look a few months ago and was told that the minimum withdrawal was now $250 + $50 withdrawal fee. That's a more managable number and I'm a much better player now so I decided to give it another shot, even though it's still outrageouly high. I can get one free withdtrawa by check, starting as low as $100, on Americas Cardroom .

I started grinding up my Juicy Stakes bankrill in January. I started at $36, now it's $90.

Still, I'm uneasy. If for some reason I wanted or needed to cash out, would I again be told that I can't have my own money back when I am no longer a customer? If I died and my wife needed to get that money (she knows nothing about how poker sites handle player deposits) I can't even imagine what she would have to go through.

I came on the Internet Poker Forum today and found out about sites and networks sharing or not sharing cashiers, certain levels of cash games being ring-fenced on certain sites, players asking for sites to go to Bitcoin only, and various other weird things going on. It's not just about Clifton's site handling Clifton's money, it would seem.

So, bottom line, what is my situation now compared to when JS kept my money from me for more than a year? Could something like that still happen again?

Last edited by Poker Clif; 02-17-2017 at 09:05 PM. Reason: spelling
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-18-2017 , 12:50 AM
Poker sites couldn't operate with players like you. You have no idea the amount of money they spend to process cash outs (especially for U.S.), read their rules and regulations anywhere is this is that big of a deal breaker for you.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-18-2017 , 01:39 AM
Quote:
Originally Posted by jay94
Poker sites couldn't operate with players like you. You have no idea the amount of money they spend to process cash outs (especially for U.S.), read their rules and regulations anywhere is this is that big of a deal breaker for you.


Players like me? What does that mean?

Ok, let's accept that:

1. Processing cashouts is expensive, and
2. The majority of players will not be winners and will never cash out.

I would propose this:

On any page where the minimum deposit is mentioned the minimum withdrawal (plus fees) should be listed just as prominently. At least then the player is giving informed consent when he makes his deposit.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-18-2017 , 07:15 AM
Has anyone "cleared" enough rake to be able to withdraw their money and been able to get this restriction lifted.

I can't decide if I should try to rake 2500 points on the site for a cash out. If I have to do this everytime and the restriction is never lifted I would lose in the long run. There is a good chance I would make more than 1k in the time it takes me to rake 2500. This would mean my account would go up infinitely with me never being able to get all my money off the site.

As it is looking at the traffic it would take a year just to get 2500 in rake.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-18-2017 , 10:29 AM
There was a big mix up with the FFP race for the period Feb1-Feb7.The results were delayed , and after that my name was not into the race.I was in the top 5 positions with about 2400 points but my points were erased.Wrote an email but still no answer.Anybody else had those problems?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-18-2017 , 11:54 AM
Quote:
Originally Posted by barut7
There was a big mix up with the FFP race for the period Feb1-Feb7.The results were delayed , and after that my name was not into the race.I was in the top 5 positions with about 2400 points but my points were erased.Wrote an email but still no answer.Anybody else had those problems?
I am on Intertops but they had mine delayed, spoke with live chat and they fixed it. Give that a try?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-20-2017 , 10:34 AM
Spoke to Live Chat , they admitted there was a mix up and are still working on it.Will see how long it will take.I am a bit surprised that nobody else besides you and me posted abut the problem.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-20-2017 , 11:26 PM
Quote:
Originally Posted by Bobo Fett
Just to calm your nerves about one thing - as mentioned, Juicy Stakes and Intertops decided a couple of months ago to stop advertising with us for the time being. When that happens, we typically deactivate any branded accounts, which is generally done by banning them so they can't be used, but changing the undertitle so it doesn't appear that they were banned for something they had done wrong. That step was missed with the Juicy Stakes account, so it has since been rectified.

Most of the rest of your post is pretty LOL, and posting things in all-caps doesn't lend them any more legitimacy.

You are defending a site that has RIPPED OFF more players than it's paid

How much did they pay you? I"m guessing the last payment BOUNCED

Quote:
Originally Posted by Theorize
Anybody else having trouble with the cashier or profile tab? They are blank. I can't see any cashier information.
Yes that is because they are a SHAM company

and they steal suckers money

I got scammed for $600

oh yeah

they planted a computer virus on my last laptop
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-21-2017 , 04:22 AM
Quote:
Originally Posted by harry_hood2
You are defending a site that has RIPPED OFF more players than it's paid
No, I was explaining to you that they weren't banned.

Quote:
Originally Posted by harry_hood2
How much did they pay you? I"m guessing the last payment BOUNCED
You'd be guessing wrong.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
02-21-2017 , 07:29 PM
Do they have a rep that still responds to posts?

I am trying to get in writing from Juicy that the FPP requirement for cash outs CAN be lifted after you have raked enough to cover your balance.

I have 3k on the site. I also have 35% rakeback on my account. Since I have a rakeback account I only get 50% credit for rake so I actually need 5000 FPP PER cash out. But just in rakeback I would make 1,666.00. I am stuck in an infinite loop of never being able to withdraw my money. Can't imagine why no one plays there anymore.

If they lift the restriction (I want it in writing) I would put up a table or 2 when some are available and slowly try to clear the rake. Over the next 10 years based on play there.

Last edited by ScottyA; 02-21-2017 at 07:35 PM.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-08-2017 , 12:42 AM
I registered for a bounty MTT at the start time, 2314 US eastern time. It's 2235 and I'm still not in it. The status is listed as "registering."

I have registered and unregistered several times, which I shouldn't be able to do because a player can't unregister once play has started as far as I know.

Everything is pretty weird. On the tournament lobby when I scroll down the players list I am shown as 38th of 40, but there are other players below me with no place number before their names.

Underneath the player list it says, "Players remaining 43 of 23."

What is going on?

Quote:
Originally Posted by Poker Clif
I registered for a bounty MTT at the start time, 2314 US eastern time. It's 2235 and I'm still not in it. The status is listed as "registering."

I have registered and unregistered several times, which I shouldn't be able to do because a player can't unregister once play has started as far as I know.

Everything is pretty weird. On the tournament lobby when I scroll down the players list I am shown as 38th of 40, but there are other players below me with no place number before their names.

Underneath the player list it says, "Players remaining 43 of 23."

What is going on?
Well, I'm still here waiting. The 30 minutes of late registration should be over by now but the tournament page still has the status as "registering."

One thing has changed. Instead of the bottom of the tournament page saying, "Players remaining 43 of 23" now is says "Players remaining 23 of 23," which is interesting because I'm still 38 of 40, with players listed below me on the player list. I know of sites that have held a tournament as long as an hour before starting or restarting, so I guess I just have to wait some more.

Last edited by Mike Haven; 03-08-2017 at 01:39 PM. Reason: 2 posts merged
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-08-2017 , 01:32 AM
Quote:
Originally Posted by Poker Clif
Well, I'm still here waiting. The 30 minutes of late registration should be over by now but the tournament page still has the status as "registering."

One thing has changed. Instead of the bottom of the tournament page saying, "Players remaining 43 of 23" now is says "Players remaining 23 of 23," which is interesting because I'm still 38 of 40, with players listed below me on the player list. I know of sites that have held a tournament as long as an hour before starting or restarting, so I guess I just have to wait some more.
I see you are registered for a $100 GTD Big Bounty starting at 23:14 ET. But 23:14 on FRIDAY. What tournament ID are you registered in 'cause I don't see ANY tournaments scheduled for 23:14 ET TUESDAY night.

Last edited by SycoSteve; 03-08-2017 at 01:51 AM.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-08-2017 , 01:52 AM
Quote:
Originally Posted by SycoSteve
I see you are registered for a $100 GTD Big Bounty starting and 23:14 ET. But 23:14 on FRIDAY. What tournament ID are you registered in 'cause I don't see ANY tournaments scheduled for 23:14 ET TUESDAY night.
Oops.

Tthe weird numbers I was seeing on the tournament page are still troubling and should be investigated. Knowing what place I'm in is important information, especially when I'm close to the money or to the final table.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-08-2017 , 02:02 AM
Quote:
Originally Posted by Poker Clif
Oops.

Tthe weird numbers I was seeing on the tournament page are still troubling and should be investigated. Knowing what place I'm in is important information, especially when I'm close to the money or to the final table.
Yeah, the tournament lobby as I'm looking at it right now has something screwy going on. It's skipping over some #s in the "Rank" column, but a hand count of the players themselves seems to be spot on. I would hope that it would straighten out once the tournament started.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-09-2017 , 03:48 AM
Quote:
Originally Posted by SycoSteve
Yeah, the tournament lobby as I'm looking at it right now has something screwy going on. It's skipping over some #s in the "Rank" column, but a hand count of the players themselves seems to be spot on. I would hope that it would straighten out once the tournament started.
I had a situation while I was playing a tournament when something was wrong with the numbers. I think it was a couple weeks ago. I was either in 9th or 14th in an MTT depending on whether I was looking at the tournament page or at the information box at the bottom left of the poker table.

I thought maybe one of the numbers was lagging so I rechecked both places a minute later and and I still got two different results.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-12-2017 , 03:40 AM
I have never played a satellite on Juicy Stakes. I have one gold coin that has been sitting in my account for a couple years (I don't even remember what I had to do to get it.) Today I saw a satellite listed for play within the next hour. It had one gold coin as the entry fee so I decided to check it out.

I checked it out and the information said:

"Win your way to the Daily $1,000 Satellite FINAL."

The target tournament date and time were not listed, which was odd. Then it got really weird. I looked around a little more and I got this pop-up when I clicked one of the ticket links:

"The requested tournament could not be found. It many not have been announced at this time."

I didn't play the satellite. Why would I when I don't know the date and time of the target tournament?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-13-2017 , 03:26 AM
Is the site down every time I try to open it, I get an error force close?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
03-13-2017 , 05:48 PM
Quote:
Originally Posted by jay94
Is the site down every time I try to open it, I get an error force close?
Yes, the site was down earlier, it is back up now.

Regards

Adam
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
04-04-2017 , 08:58 PM
I have a question that I didn't find covered in the tournament rules.

I registered for a tournment that was supposed to start 37 minutes ago. It has not started yet because it does not have enough players registered. It has not been canceled. How long am I supposed to wait? Is there a certain number of minutes before a tournament is canceled?

EDIT: I see that late registration is shown as 60 minutes. Does that mena that the tournament will be kept open that long, then canceled if there are not enough players?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
04-04-2017 , 09:44 PM
Quote:
Originally Posted by Poker Clif
I have a question that I didn't find covered in the tournament rules.

I registered for a tournment that was supposed to start 37 minutes ago. It has not started yet because it does not have enough players registered. It has not been canceled. How long am I supposed to wait? Is there a certain number of minutes before a tournament is canceled?

EDIT: I see that late registration is shown as 60 minutes. Does that mena that the tournament will be kept open that long, then canceled if there are not enough players?
I talked to online support. I was told that there is no number for how many minutes I had to wait, because "the system will do it."

That may have been an accurate response, but it certainly wasn't helpful. One would would think that there would be a rule for that.

Last edited by Poker Clif; 04-04-2017 at 09:45 PM. Reason: spelling and punctuation
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
04-24-2017 , 11:15 PM
I am supposed to be playing a tournament right now. In fact, I'm working on learning to multitable and I was going to play tournaments that were scheduled one hour apart so that I would be on two tables during the overlap.

I was shut out of Juicy Stakes because I couldn't remember my password. I found it and I went to 24 hour live chat. They were down. I called phone support and a recording told me to leave a message. I then sent an E-mail and found out that it will take 1-2 days to get a response.

I planned my day around this, planning my sleep and schedule so that I could play both of these tournaments. It's been an hour and after leaving messages with phone support, E-mail and live chat, I have received no response.

Perhaps you should remove terms like "live" and "24 hours" from your advertising.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
05-18-2017 , 08:54 AM
Quote:
Originally Posted by jay94
Is the site down every time I try to open it, I get an error force close?
Our instant play option is back. You can now also access the instant play using your mobile devices.

Just go to our website and click the instant play button, be sure to send us any feedback on any issues you may experience or any suggestions you may have.

Regards

Adam
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
05-24-2017 , 04:13 PM
Adam,

I am a player affected by this "rake a very large amount before we can pay you".

I think I was being asked to rake close to $700. Here's my issue: i will never rake that before i die due to circumstances such as life, etc.

I am curious about table games - do winnings/losses on table games factor into this requirement at all? Basically, if I play blackjack and lose down to $10 bucks say, i've donated back to the site pretty much ever dollar of my $700 required. But then like every good disney movie, there's this turnaround and I split & double down myself back up to $1,000, effectively making that $990 of brand new money so to speak. Since I, the player, was willing to risk all my dollars in the almost certainty of losing them back to the site, shouldnt that effectively satisfy the "rake requirement"?

Or is the rake requirement a double edged sword intended not only to "make back" the money funded and ported over from old ownership, but also as a way to get these poker players filling the poker tables?

Internet poker has clearly set sail without me, all I the dude wants is his 1K back.

I actually did the black jack thing outlined above running my balance down from what was ported to about $100 or $50 and then I got very lucky very quickly. But then I did the single most important thing most casinos dislike and most gambol'ers dont do: i quit when i was ahead.

So basically i just won close to $1k of new money, not ported money, but crazy gambol blackjack monies. Can I at least have the blackjack monies shipped since its segregated from the poker monies as explained above? Or am I under some kind of permanant rake yoke wherein no matter how i win cash (table games, poker, tournements, bonus etc), i must rake some insane amount first?

What if i decide i want to play higher limits and make a deposit of $1000 instead of "grinding it up". At what point can i withdraw that $1000 deposit or is that deposit now also under this rake requirement?

Dude just wants his rug back

Last edited by smokingrobot; 05-24-2017 at 04:20 PM.
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
05-26-2017 , 12:14 PM
$700 in rake, sounds like 1 week to me. Play .25/.50 PLO. All sites have take requirements, how is this a surprise?
***Juicy Stakes - Ex-Official Support & Promotions Thread*** Quote
05-27-2017 , 07:24 PM
Quote:
Originally Posted by Skelaton4
$700 in rake, sounds like 1 week to me. Play .25/.50 PLO. All sites have take requirements, how is this a surprise?
Two months. Surprise? Don't try to water down serious issues; we have enough boloney already.
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