Definitely a complete scam, they are stealing your money, and you should take immediate legal action. There's absolutely no chance whatsoever that this could be a miscommunication or mistake.

I would guess the "limits" are to prevent fraud, rather than protect a player from losing too much. It sounds like you can get them raised easily enough and it's only newer players who complain of being restricted by a limit.

Maybe the rep can confirm, as that I would understand, but would be concerned if it was some sort of protectionist method.

u do realize that you are responding to someone who is ******ED? This " " is just not going to get across....

I smell a slight sarcasm here.

The limits are daily loss limits. I'm up to 2500 per day 10k per week and you have to call them each time to get the limit increased. The problem is that it isn't really a loss limit. Your limit is the max you can buy in for. I can't even play 2/4 because I can only open up 6 tables and once I rebuy for $100, I can no longer add chips to my tables. I was told that I was at the cap and that the poker room manager would have to increase it further. They said they would look at it and I would see an increase if I was eligible. That was 10 hours ago and I haven't seen anything yet.

I'm going to keep trying to get the limits increased, if not I am cashing out. The cashout limits keep dropping as well. Bank wires have gone from 8k to 3k to 2500 now to 2300 in the last 10 days and you can only do one per month. It just doesn't seem like a site for mid stakes players and above.

Thank you for the explanation Razor, please keep me updated as to how this works out for you as I had been planning on moving to Intertops very soon because of their reported quick cashouts

its not necessarily a 1-wire limit per month...theres just one *free* wire per month. it is unclear how many they can actually process.

I'm another new Intertops player who has been pleasantly surprised by the customer support. The software is also better than I expected. Now if only the windows weren't so damned hard to resize.

Are these daily loss limits just enforced bankroll protection? Ie, can I see them from my accounts screen, or do I have to contact support to find out my particulars?

Sent an email to their affiliate email and have yet to receive an answer. I wanted to be tagged to a certain affiliate (have yet to deposit/play/didn't sign with another affiliate). At first I got an email saying I was already tagged to an affiliate, then when I told them the affiliate code I wanted to be tagged to, they said it wasn't an active one. The last email I sent was a link to the affiliate (which they requested). Just hoping to be able to play and deposit soon, but waiting on tag to affiliate/rakeback.

Is intertops down for anyone else right now? I can't log in, I can't even download "client 1 version"

yeah, the whole network went down about 15 minutes ago.

Hi

Please send me your userid in a PM and I will have a look at this issue right away if it isn't resolved by now.

Best regards,

The Intertops Poker Team

Hi

Every player has a $200 limit when signing up at Intertops. This is a security measure we have in place to reduce fraud. Players can request to increase their limits by emailing or calling our support.


Best regards,

The Intertops Poker Team

SPOT ON!

Best regards,

The Intertops Poker Team

Hi

If you have been tagged to an affiliate when signing up at Intertops we will never retag you to another affiliate. This is to ensure our affiliates that the players they refer always stay with them and are tagged to their account.
If you want to be tagged to a certain affiliate because you want rakeback etc then please tell us and we might be able to fix that for you with the affiliate you are tagged to.

Best regards,

The Intertops Poker Team

Thanks for taking care of this.

hey intertops poker,

Do you guys have software available to download for mac? I only see the windows one

Been trying to find out for a week through email/live support whether or not I am tagged to an affiliate and then just wondering if i have rakeback/first deposit bonus available. This is the kind of stuff I'm getting, and it's very frustrating.

Mark: Welcome to our live chat service. How may I help you today?

chaz: hi mark

chaz: i would just like to confirm that my account has rakeback, and that as soon as i deposit i will receive the deposit bonus

Mark: one moment please I'll transfer you to our poker rep.

Please wait while I transfer the chat to 'Jamal'.

You are not currently in a chat session.

You are now chatting with 'Jamal'

Jamal: Please verify your login name.

chaz: chazley

chaz: sorry forgot window was open lol

Jamal: That is okay.

Jamal: Did you verify the currency with Western Union?

chaz: western union? dont plan on using it

Jamal: Are you not going to use the funds again?

chaz: i havent deposited yet. i plan on doing so using one of the methods u guys offer, not sure which one yet though. i just want to verify that i will have rakeback and the first deposit bonus when i do deposit

Jamal: We have forwarded your request to the relevant department. Once we receive a response, we will send you an e-mail.

chaz: ive been trying to get a response on this for over a week. i dont think it is a very hard thing to look into. i just want to deposit and play on your site after finding out some very simple things

Jamal: I am sorry for the late response. However, we have forwarded your request and now awaiting a response. We sincerely apologize for any inconvenience caused.

Hi

We sent you a confirmation on Friday that your account was tagged with a 33% rakeback deal.

Best regards,

The Intertops Poker Team

Octoberfest Challenge

The time has come to get your lederhosen on and blow the dust off your beer stein because the Oktoberfest is coming to Intertops. If you can’t make it to Germany for Oktoberfest this year, then there is no better place to spend it than in the Intertops online poker room.

The Intertops Oktoberfest Challenge starts on September 26th and runs until October 24th. You can earn attractive prizes simply by reaching a set target of Frequent Player Points per day! The more days you play, the bigger your rewards will be!

Promotion details will be posted tomorrow at:
http://poker.intertops.eu/en/promotions/

Best regards,

The Intertops Poker Team

Wheres the best rake back for Intertops?

I tried so hard to get on this site, but the last straw was the tedious process just to deposit. Best of luck.

You have to understand that the sites support personnel have names like Ebony, Prince, Jamal, Jarvell etc, + that to the Caribbean education system and equate any support related expectations you wish.

Albeit hilarious, I have found their support operators to be rather helpful and sufficiently knowledgable.

Deposit was smooth, .. debit card from bank with horses and wagons.

I couldn't get the bonus to work so email support 4 hours later, bonus is on my account and rakeback was checked as assigned.

Perfect service thanks guys.