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Old 09-14-2011, 05:33 PM   #151
ClemsonFTW
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by razorbacker View Post
I put a little bit on Intertops because of the reported fast cashouts. I've built up some money so I was going to try a bank wire to test it out. I'm positive the bank wire limits were 8k or 10k when I signed up a month ago. Also, here is the message about bank wires:

Bankwire withdrawals are available again, but due to huge demand and limited available resources, we strongly recommend alternative payout options for the time being.

I will probably request a check pretty soon and will provide a trip report.
Thanks Razor...They claim checks get processed in 24-48 hrs but would like to hear that from a reg before I switch permanently over there
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Old 09-14-2011, 11:18 PM   #152
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Just wanted to give a nod to the expediency of customer support at Intertops! There was a software hiccup, which I've had happen from time to time with online purchases, and my bank account was double charged. I e-mailed customer support and my account was credited the next morning, not only with my deposit, but also with the International Transaction fees that my bank unfortunately charges me. This sort of efficient and competent support has been rare in the heyday of online poker and I thought I'd voice my satisfaction.
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Old 09-14-2011, 11:44 PM   #153
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Re: ***Intertops Poker - Official Support & Promotions Thread***

The support has been superb. I use live chat and they asked me to call the 800 number to increase limits. Called and got right in and they took care of everything.
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Old 09-15-2011, 12:21 AM   #154
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Re: ***Intertops Poker - Official Support & Promotions Thread***

https://forumserver.twoplustwo.com/28...rtops-1098981/
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Old 09-15-2011, 02:30 AM   #155
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by pianospike View Post
How do we know when the 90 days is up? I don't remember the exact day that I last logged into the poker client of my rakeback account. How do you know when our account is clear for rakeback? I've currently been playing on Intertops without rakeback, and I'd like to know when I will be able to start receiving rakeback on your site. Thanks!

Best way would be to simply email them and ask without logging in. They will need to tell you when you were logged in last.

Best regards,

The Intertops Poker Team
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Old 09-15-2011, 02:34 AM   #156
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by ClemsonFTW View Post
what is the average time frame for a cashout for a US player??? assuming checks are the only option? if not, what else and time frame?

Thanks

Cashout time with checks usually take up to 5 business days.

Best regards,

The Intertops Poker Team
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Old 09-15-2011, 02:39 AM   #157
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by brat99 View Post
Since Black Friday I still have money in Tilt and UB, thankfully Stars I got, I haven't played at all since Black Friday, until I got a $25 promotion deposit into Intertops. On UB, AP, and Tilt I had a rakeback account, I have not deposited money into Intertops, but now my roll has multiplied by 8, and I can start playing more micro stakes. I am wondering if there is a possibility of getting rakeback on Intertops, if so, do I have to deposit. I have never had an account on the Merge Network. Any help with this would be great, as maybe I can get playing heavily again. Thank you.

Hi

To be on the safe side please email affiliate@intertops.eu with username and a short text requesting rakeback and we will have a look at it. You do not have to deposit to have a rakeback deal with us.

Best regards,

The Intertops Poker Team
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Old 09-15-2011, 02:55 AM   #158
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by RainDog View Post
Just wanted to give a nod to the expediency of customer support at Intertops! There was a software hiccup, which I've had happen from time to time with online purchases, and my bank account was double charged. I e-mailed customer support and my account was credited the next morning, not only with my deposit, but also with the International Transaction fees that my bank unfortunately charges me. This sort of efficient and competent support has been rare in the heyday of online poker and I thought I'd voice my satisfaction.

Thank you very much for the nice words RainDog! I am very happy we can live up to your expectations and supply the kind of service you and all other players deserve.

Best regards,

The Intertops Poker Team
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Old 09-15-2011, 02:59 AM   #159
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Re: ***Intertops Poker - Official Support & Promotions Thread***

I have a question for you. Vegaskid89 started a thread on here bashing your site and has even posted in here. He says he was all of the sudden banned from your site. It looks to me you saw his posts and related it to the site and banned him.

Is this true?
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Old 09-15-2011, 03:21 AM   #160
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by WilliamDafoe View Post
I have a question for you. Vegaskid89 started a thread on here bashing your site and has even posted in here. He says he was all of the sudden banned from your site. It looks to me you saw his posts and related it to the site and banned him.

Is this true?

Intertops will never ban a person for expressing his/her view or opinion! We will also not go into detail about individual customers but Vegaskid knows why the account was closed.

Best regards,

The Intertops Poker Team
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Old 09-15-2011, 07:33 PM   #161
ClemsonFTW
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Is there another version, maybe an older client that doesn't lag/slow??? Everytime I open Intertops it is EXTREMELY slow for me to open a table and than sit at a table...Advice? Thanks
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Old 09-15-2011, 08:13 PM   #162
Vegaskid89
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by Intertops Poker View Post
Intertops will never ban a person for expressing his/her view or opinion! We will also not go into detail about individual customers but Vegaskid knows why the account was closed.

Best regards,

The Intertops Poker Team
Please be advised the decision to deactivated your account indefinitely was made by our Risk department. The funds should be back in your account within 10 to 15 business days.

no..no I dont know why it was closed, dont further lie to players please.
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Old 09-15-2011, 08:20 PM   #163
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by Vegaskid89 View Post
Please be advised the decision to deactivated your account indefinitely was made by our Risk department. The funds should be back in your account within 10 to 15 business days.

no..no I dont know why it was closed, dont further lie to players please.
Can we ban you from 2+2 too?
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Old 09-15-2011, 08:22 PM   #164
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Re: ***Intertops Poker - Official Support & Promotions Thread***

What have I done wrong here?
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Old 09-15-2011, 08:29 PM   #165
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Here specifically? I don't think we'll ever know, since the rep can't disclose that and since you'd rather vilify then tell the truth.
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Old 09-15-2011, 08:48 PM   #166
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Re: ***Intertops Poker - Official Support & Promotions Thread***

What have I posted thats incorrect?
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Old 09-15-2011, 09:07 PM   #167
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by VickTheGlitch87 View Post
The reason I said it was shady was because it said Mastercard and VISA cards are accepted on the site.. You can use it.. After I entered ALL of my information..I had to go step 2...Talking to someone that worked there..but apparently they dont accept mastercards in the USA. It would be nice to know that they dont accept Mastercards BEFORE I enter all of my personal information instead of after.
Again ...

Quote:
Originally Posted by 39suited View Post
Correct, American credit cards have been a hit and miss ever since Black Friday ... .
It always depends on your bank!
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Old 09-19-2011, 02:27 AM   #168
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by ClemsonFTW View Post
Is there another version, maybe an older client that doesn't lag/slow??? Everytime I open Intertops it is EXTREMELY slow for me to open a table and than sit at a table...Advice? Thanks
Hi

If you go to www.intertops.eu/poker and press the download button in the top menu you will be able to see that we the Client Version 1 is available beneath the download button on that page.

Best regards,

The Intertops Poker Team
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Old 09-19-2011, 03:02 PM   #169
nickatnite
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Anyone get a prepaid visa card to work? I found one that works on Bodog but it didnt work on Intertops.
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Old 09-19-2011, 04:08 PM   #170
grober4886
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Please be cautious with giving your money to Intertops they just scamed me real good. My account was locked for verification reasons. I give them the documents they request and I get this email from them


Dear Mr. Roberts,

Thank you for forwarding your documents to us.

Please note that your account has been re-activated.

Please do not hesitate to contact us, should you require further assistance.

Sincerely,

Desiree


So I deposit $250 to them... and then I get error 616 when I try to logon on to there site...They say I am blocked from the cake network even though I have only played at Bodog before...So they lock my account and steal my money

avoid these scammmers
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Old 09-19-2011, 04:45 PM   #171
grober4886
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Wow it just gets better now they say they are refunding "25" dollars in 14 days....I am taking legal action now. I am getting a refund for your screw up not a cashout and i expect it wired ASAP



Dear Grant,

Thank you for your patience.

We have refunded your initial deposit of $25 as requested. Please note it will take 10 to 15 business days before the funds are credited to your bank account.

If you have any further queries, please contact us, we will be happy to assist.

Thank you for choosing Intertops.com.

Sincerely

Jamal


This email confirms that you have successfully made the following deposit shown below to your Intertops.com personal account. These funds are now available for you to place a bet at http://www.Intertops.com

USD 250
XXXX XXXX XXXX 5599
18/09/2011 17:51 E.S.T.
>>> **** LTD <<<

This will appear on your credit card statement as a charge from >>> **** LTD <<<

Last edited by Mike Haven; 09-19-2011 at 06:40 PM.
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Old 09-19-2011, 04:56 PM   #172
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Re: ***Intertops Poker - Official Support & Promotions Thread***

I've had a lot of issues getting my poker limits raised. Called customer support three times today and nothing has been resolved. They say I am maxed out which means I can only play with $2500/day which means nothing but 1/2 and even then I get capped out when I lose a few buyins. If this is their policy, no reason to play here if you play above .50/1.
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Old 09-19-2011, 05:23 PM   #173
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Re: ***Intertops Poker - Official Support & Promotions Thread***

was thinking about trying to get on their but confused by what limits you mean razor. Is this like limits to your losses? if so that is rediculous but maybe i am misunderstanding
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Old 09-19-2011, 05:50 PM   #174
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Quote:
Originally Posted by Mischa9 View Post
was thinking about trying to get on their but confused by what limits you mean razor. Is this like limits to your losses? if so that is rediculous but maybe i am misunderstanding
It is limits to your losses. If you have a daily limit loss of $1,000, you will not be allowed to lose more than that in one 24-hour period. I'm not clear on how these limits are established or how they are adjusted going forward, but it most likely is related to your deposit method, amount of deposit, and then play going forward. I started at $200 daily limit loss, which they immediately raised at my request to $1,000 before I even started play (I deposited $1k via WU). Then, after a week or two of poker play, my limit was raised to $2k daily and $10k weekly without me asking.
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Old 09-19-2011, 05:57 PM   #175
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Re: ***Intertops Poker - Official Support & Promotions Thread***

Wow that is a terrible thing to have if it isn't a self imposed stop loss. Unless I can have my account start out with a pretty high (like 5k) daily limit then it wouldnt be possible for me to play on this site
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