Online with customer service over a discrepancy with their withdraw fees:
Hero:
hey, I got disconnected. I just asked why it says the bitcoin withdraw fee is $20 when it is advertised as 0
Villian:
Thank you for contacting Intertops, my name is Louis
Hero:
https://www.intertops.eu/cms/en/payments_payout.htm
here the fee is listed as zero.
Villain:
The fee was changed to $20 last month
Hero:
I signed within the last two weeks, and one reason I chose this site was due to the advertised rate of zero withdraw fees
Are you willing to make good on your advertised rates?
Villain:
One moment please
How did you get to this page?
All of our cashier links go to our new cashier.
which states the fee
Hero:
type interops withdraw fees into your search bar. The first, which is an intertops page, states zero bitcoin withdraw fee
*the first search result
Villain:
This is a google search result and given that we are not advertising it. It will not be honoured.
Hero:
what is the domain name associated with this statement of fees? intertops.eu This is your website advertising your fee structure. Not google. Your website.
Villain:
If you go directly to our website
You cannot get to that link
google archives every page
This is not our fault the archived the old
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No wonder this site is dying. If you treat customers like you don't want them, they will take the hint and leave.