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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

02-20-2018 , 09:22 AM
Hello, last week I ended up as the seventh on rake race. I carefully followed the race rake tables during the week and only in the final table appeared the player "amit111" who took the second place and if I did not see that player for poker tables, although I often play but mostly during the day. In the table for this week again the same player appears, this time convincingly in the first place. Also, again, the player "barut8778" appears in the table, for which it has already been stated that he is not a poker player but a casino player.

I just think it's unfair to use the same money budget for different disciplines. This badly affects me and diminishes my desire to play as much as I can because I can not make a good result in an adequate amount of gameplay in addition to the casino. I believe that so is the other poker players with inter tops. The top 10 players often communicate with each other and it is exactly known who the player plays.

Can you consider separating these disciplines even if the budgets were smaller. As someone who racing in the top 5-10 players on the Inter Tops, I thought I had the right to express my opinion.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
02-20-2018 , 03:05 PM
Are there any sngs that go on intertops? A long time ago i know they had 5 and 10 dollar sngs going. Also i recalled the tournametn schedule, they at least had some 2k gtd minimum. Last time i looked the biggest daily tournament gtd they have is like 1k max i believe? What has happened to this site?


For cash games, are there any 25nl to say 50nl that even goes there?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
02-21-2018 , 06:20 PM
Quote:
Originally Posted by PaulyJames200x
Are there any sngs that go on intertops? A long time ago i know they had 5 and 10 dollar sngs going. Also i recalled the tournametn schedule, they at least had some 2k gtd minimum. Last time i looked the biggest daily tournament gtd they have is like 1k max i believe? What has happened to this site?


For cash games, are there any 25nl to say 50nl that even goes there?
SnG traffic was pretty much dead when I last played there a few months ago. 25 and 50NL was running when I last played there but almost exclusively 6 max and maybe 2-3 tables max of it.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
02-22-2018 , 06:10 PM
Quote:
Originally Posted by PaulyJames200x
What has happened to this site?
Lock Poker gutted the network a few years back. Network never recovered.

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Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
02-27-2018 , 09:16 PM
is this pos down for anybody else?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
03-02-2018 , 05:33 PM
Online with customer service over a discrepancy with their withdraw fees:

Hero:
hey, I got disconnected. I just asked why it says the bitcoin withdraw fee is $20 when it is advertised as 0

Villian:
Thank you for contacting Intertops, my name is Louis

Hero: https://www.intertops.eu/cms/en/payments_payout.htm
here the fee is listed as zero.

Villain:
The fee was changed to $20 last month

Hero:
I signed within the last two weeks, and one reason I chose this site was due to the advertised rate of zero withdraw fees
Are you willing to make good on your advertised rates?

Villain:
One moment please
How did you get to this page?
All of our cashier links go to our new cashier.
which states the fee

Hero:
type interops withdraw fees into your search bar. The first, which is an intertops page, states zero bitcoin withdraw fee
*the first search result

Villain:
This is a google search result and given that we are not advertising it. It will not be honoured.

Hero:
what is the domain name associated with this statement of fees? intertops.eu This is your website advertising your fee structure. Not google. Your website.

Villain:
If you go directly to our website
You cannot get to that link
google archives every page
This is not our fault the archived the old

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No wonder this site is dying. If you treat customers like you don't want them, they will take the hint and leave.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
03-04-2018 , 12:24 AM
I can understand why (when trans. fees were high because of 200k+ unconfirmed trans.) they started the $20 fee for BTC... but now with that not being the case (and with simply implementing Segwit), there is ZERO reason to have a withdrawal fee currently. I'd be willing to deposit again if they would go back to free withdrawals for BTC
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
03-20-2018 , 12:08 AM
Quote:
Originally Posted by WSPreadHead
I can understand why (when trans. fees were high because of 200k+ unconfirmed trans.) they started the $20 fee for BTC... but now with that not being the case (and with simply implementing Segwit), there is ZERO reason to have a withdrawal fee currently. I'd be willing to deposit again if they would go back to free withdrawals for BTC
Yea I told them that this is very short sited and it keeps people from wanting to comeback. The person helping me informed me that it comes out of my winnings, so no big deal. I self excluded. Where can Americans get a fair game without the gambling shadiness?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
03-20-2018 , 06:44 PM
Took a look at the player pool but are most players who play on intertops on the intertops skin? Or there are players from other skins on it? Because very few players at all.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
04-09-2018 , 01:59 AM
Quote:
Originally Posted by WSPreadHead
I can understand why (when trans. fees were high because of 200k+ unconfirmed trans.) they started the $20 fee for BTC... but now with that not being the case (and with simply implementing Segwit), there is ZERO reason to have a withdrawal fee currently. I'd be willing to deposit again if they would go back to free withdrawals for BTC
Hi,

please note that the $20 fee for Bitcoin has been removed from Intertops. All payouts submitted from now on will no longer have this fee.

Best Regards,

Team ITPK
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
04-20-2018 , 04:29 AM
I have bad situation on inter tops poker...Yesterday i was buy in on nl 100$ and i get message "Genetic error"...When this window with Genetic error closed, I buy in normal 100$ (abaot 80 euros, cause my main account is on euro)....

Situation is that intertops get from my account 2 times 100$ and made one buy in. 2 times in 19 second.

I have proof on my paymant history...

Wrote to live help yesterday abaou 20.00 and thay told to me that i will got mail in one hour with solution of problem. I dont get mail and no get back money...

Today I sent mail to Poker@intertops.eu with this content:

Hellol I have a problem....Yesterday from my account is missing 100$...Haw its happen...

1. In 4:54:16 afternoon, i try to buy in on nl100 table, full stake. I get message "Genetic error" or something like that....close this message....image screenshot 93 in attach.

2. New buy in windows is open imidiatly and i buy in 19 seconds after first time in 4:54:35...and you get fom my account new 100$...screen shoot 94..

I am not play all in yesterday on nl 100 table too loose all stake...it is not possible for 19 seconds...and you have hand history it is easy to proof.

3. After 8 minutes i leved table in 5:03:35....screnshoot 96

4. on screen shot 95 you may see that you get 2 times 100$ forr buy in, then I reload with 44.45 euros (my main account is in euros) and that i have only one cash out.

I wrote to live help yesterday about 8 hours after noon...and he told to me that he wrote to supervizor and that i will get mail in one hour.

But I dont get nothing no money no mail.

I must warn you that i dont want to play if this problem exist....Next time you can get money form my account 5-6 time with "genetic error"...

Too if i dint get money on account i must wrote to 2+2 foum...This is shame for poke house.

Problem must be solve today couse next 2 days is weekand.


No answer at all..no money on account...

This is huge problem for further playing!!!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
04-23-2018 , 02:07 AM
Quote:
Originally Posted by Andrej005
I have bad situation on inter tops poker...Y

Hi, thank you for your post.

You have been told by our support team that this issue had to be addressed to the relevant technical department and our software provider which takes time, especially when this happens on a Friday.

Nevertheless you have been refunded on Friday. Maybe you can add that as well the next time.

Best Regards,

Team ITPK
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
04-30-2018 , 02:05 PM
I want to start playing on here again. How are the tables/mtts?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
04-30-2018 , 10:43 PM
Quote:
Originally Posted by ariolis30
I want to start playing on here again. How are the tables/mtts?
Really just a shove fest, but easy to make money if you run a little alright.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-06-2018 , 02:54 PM
Sorry if this has already been answered by the rep, but I have had conflicting answers from support as to if HoldemManager2 is allowed on Intertops. Does anyone know for sure? I know in the past some players' funds had been frozen for using HM2 or other 3rd-party software on this site. What is the current status?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-06-2018 , 04:36 PM
Here is the message from support:
Thank you for contacting the Intertops Customer Experience Team.



At this time we do not accept poker bots/software running on our website. The use of assistance is up to the customer, however, it cannot be connected to our software in any way, shape or form.



Good luck on the games. If you have any other questions, please do not hesitate to contact us.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-08-2018 , 03:51 AM
Quote:
Originally Posted by DeargDue
Sorry if this has already been answered by the rep, but I have had conflicting answers from support as to if HoldemManager2 is allowed on Intertops. Does anyone know for sure? I know in the past some players' funds had been frozen for using HM2 or other 3rd-party software on this site. What is the current status?
Hi,

You can use programs such as such as Poker Tracker or Holdem Manager as a means of tracking your own statistics in order to improve or monitor your own play. They can also be used when the data collection is confined to a specific playing session which does not retain any data after the specific playing session has ended.

Best Regards,
Team ITPK
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-08-2018 , 10:43 PM
Quote:
Originally Posted by ITPK
Hi,

You can use programs such as such as Poker Tracker or Holdem Manager as a means of tracking your own statistics in order to improve or monitor your own play. They can also be used when the data collection is confined to a specific playing session which does not retain any data after the specific playing session has ended.

Best Regards,
Team ITPK
That is not how Poker Tracker or Holdem Manager work. They store data more or less indefinitely.

It sounds like what you have said is thus contradictory. I ask that you please clarify your statement and reconcile these seemingly incongruent parts.

--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-09-2018 , 08:42 AM
ROBOTS, ARTIFICIAL INTELLIGENCE AND OTHER SYSTEMS: It is strictly forbidden to use any automated software or computer system to play at INTERTOPS, including the action of sending information from Your computer to another computer where such software or system is active. Poker-Robots or any software designed to play automatically at poker sites is not allowed. At any time while You are playing at INTERTOPS, the Software may scan Your computer for any activity of such software and systems. Also forbidden is the use of any software during the game that is designed to track and display the actions of the other players on the site or any system or service to transfer funds to or from a player's INTERTOPS account to their account at any other site or the deliberate "dumping" of chips between any accounts on the Revolution Gaming Network. It is also strictly forbidden to use any programs which display the playing history, statistics, or tendencies of other players on the Revolution Gaming Network, other than systems where the data collection is confined to a specific playing session and which also do not retain any data after the specific playing session is ended, in any manner. Use by players of external player assistance programs which are designed to provide players with an unfair advantage over their opponents are expressly prohibited. INTERTOPS defines external player assistance programs as computer software and non-software-based databases or profiles and deems access to or the ability to gather data or information on other players by any means that would not be accessible via their own first-hand experience to be "unfair". Usage of such methods will result in the closing of Your account and be subject to confiscation of Your winnings and funds. INTERTOPS reserves the right to publicize information of any such documented abuse including Your personal information.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-12-2018 , 04:07 AM
my friend is a member of this website. but i witnessed 1 thing that really turned me of from joining my self. he forgot his password. and the live chat typed his password in the live chat! totally fishy and strange that the support would even know my friends password. let alone type it.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-14-2018 , 12:45 AM
is the rake on intertops 1 cent per 15cents in pot? That's pretty absurd.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-14-2018 , 02:23 AM
Quote:
Originally Posted by Veganzombies
is the rake on intertops 1 cent per 15cents in pot? That's pretty absurd.


Screenshot taken from Intertops rake calculator. I suppose the answer is thus, yes.

Quote:
Originally Posted by topak365
my friend is a member of this website. but i witnessed 1 thing that really turned me of from joining my self. he forgot his password. and the live chat typed his password in the live chat! totally fishy and strange that the support would even know my friends password. let alone type it.
Many sports betting sites operate like this. 5Dimes, Sportbet, Island Casino all come to mind.

--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-14-2018 , 02:55 AM
Quote:
Originally Posted by ITPK
ROBOTS, ARTIFICIAL INTELLIGENCE AND OTHER SYSTEMS: It is strictly forbidden to use any automated software or computer system to play at INTERTOPS, including the action of sending information from Your computer to another computer where such software or system is active. Poker-Robots or any software designed to play automatically at poker sites is not allowed. At any time while You are playing at INTERTOPS, the Software may scan Your computer for any activity of such software and systems. Also forbidden is the use of any software during the game that is designed to track and display the actions of the other players on the site or any system or service to transfer funds to or from a player's INTERTOPS account to their account at any other site or the deliberate "dumping" of chips between any accounts on the Revolution Gaming Network. It is also strictly forbidden to use any programs which display the playing history, statistics, or tendencies of other players on the Revolution Gaming Network, other than systems where the data collection is confined to a specific playing session and which also do not retain any data after the specific playing session is ended, in any manner. Use by players of external player assistance programs which are designed to provide players with an unfair advantage over their opponents are expressly prohibited. INTERTOPS defines external player assistance programs as computer software and non-software-based databases or profiles and deems access to or the ability to gather data or information on other players by any means that would not be accessible via their own first-hand experience to be "unfair". Usage of such methods will result in the closing of Your account and be subject to confiscation of Your winnings and funds. INTERTOPS reserves the right to publicize information of any such documented abuse including Your personal information.
Are you sure what you are copy/pasting is accurate? It references "Revolution Gaming Network" multiple times throughout. And if memory serves, you guys rebranded to Horizon Poker Network 2 years ago. Thus this document is likely quite old since it has failed to reflect, what I would consider to be very important, the branding change that took place 2016ish.

Might this paragraph be inaccurate in other ways as well?

--
Kahn
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-14-2018 , 07:04 AM
@Kahn
Intertops has got dozens of changes to make to its ToS when GDPR comes in on May 25th. Maybe the site is saving all its changes up and is going to make them at the same time.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
05-17-2018 , 06:49 PM
do 200nl and 400nl games run regularly here?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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