https://www.virustotal.com/#/file/aa...077f/detection

No, I'm not. One doesn't have to scroll back to the beginning, but just a few more posts, to see that he isn't the only one experiencing the virus warning issue. But that's got little to do with what I was saying.

Anyone having trouble connecting to intertops?

abgail who said I could do a cash out just declined my cashout and said i didn't fill rake requirements. She was the one that emailed me last night saying I could do a cash out and now she just declined it. Now they refuse to tell me they will approve it I guess overriding wanting my phone number and now calling me. This is very strange. I thought your the manager. I don't know why they are giving me a big hassel about it. This was confirmed by you and one of their poker agents by email last night. I copy and pasted it to them and they want to call me now. So now I am waiting for them to call me even though I provided all the info confirming that this withdrawal was allowed.

so with the anti virus issues with the poker client, is it okay to just play through the website/html? Or is that an issue as well?

They sound like they are confused. I have another withdrawal request up. I guess they want you and management to talk tomorrow to confirm the withdrawal. geez

is this the correct response from your 'support team'? the one YOU anticipated after you communicated the above to your 'support team'. (which i also copy and pasted as well as referenced the link in my email.)

"Dear XXXXX,

We hope you enjoy playing at Intertops.eu Your Membership is appreciated!

We would like to inform you that our poker software has no danger for your computer and it is totally secure to have it installed.

Please turn off your antivirus at least long enough to download and install the Poker Client. Also, please do the following:

Whenever you download the Poker application it is always important to ensure that you add the Poker application as an exception or “Trusted” application to your Firewall or other Security Software.

In most cases you will be prompted to do this by the security software itself. However, you may be required to manually make the adjustment by opening the settings of your anti virus program.

I would also ask you to note that when you download an upgrade of the Poker application, your Firewall/Security Software may treat the updated Poker application as a completely new piece of software so you may have to perform the above steps with each software upgrade.

Should you require further assistance, do not hesitate to contact us via live support or call our office; we will be happy to assist you.

Kind regards,

Kati
Intertops Customer Support"

it made me feel like i wasted my time fulfilling your request.

Check withdrawal stories lately?

This is still a MAJOR problem. There should be a time limit on sit-outs, and if there is already, it needs to be shortened.

withdrawal went through ty

I don't think they are sitting out I think they leave the table and it shows them sitting out.

Hi, we are sorry that you received this reply. Our support team had been advised to collect all players and their anti-virus software. We have advised them once more and are sorry for the inconvenience!

Best Regards,
Team ITPK

I don't like to complain but kinda have to I suppose.
It seems that from now on you need to rake X amount to withdrawal. So far so good made some withdrawal and after that redeposited. The problem is that traffic just got utterly bad and when the tables run they are super bad. A lot of the time the worst of all the sites I play because of the bots that run rampant here (winning network has better tables....)

Then they have some net rake concept so doesn't matter that I raked like 100$ more after they canceled my last cashout It only changed mine net rake requirements from 96 to 80$. Super pissed by all of this.
BTW I raked at least 10k on the network if not more so it isn't like they do me some favour by procesing my withdrawal.

Now I probably will spend like a month trying to play the tables when they run and hope that if I rake like 500$ then I will finally fullfill the 100$ net rake requirement

Impossible to have an opinion on this unless we know the source of your funds, but the games here are pretty soft when they run, not sure what tables you're looking at.

I live in Asia and it used to be decent always was able to find some tables but now I get none. There are literally some 2-3 tables on nl50-nl100 so with the speed I am raking now it will take me a month or more to be able to wirhdrawal.

TBH I always loved to play on Intertops and would love to stay but I am worried it is more than temporary. They used to have at least 4-5 tables of nl50 my time and like 2-3 nl100 and some higher pretty much on a daily basis.
Now it seems like only the bots are left (unless you assume that some german regs want to play all the time between 2 am and like 5 am). I mean there are quite a few obvious bots.
For example bam187:
Flop bet sizings

Turn bet sizings:


Now compare it to confirmed human sizings:
Flop:


Turn:


And before you say oh it used like 2-3 times smaller/bigger sizing. It was either 3b pot or SRP vs super shorts stack fish when hit strong. So obviously bot recognize the stack sizes and adjust to it.

Not to mention some new German aggro regs accounts that someone want to convince me just love to grind nl50 at 2am-5am their time and so on....This is just bull**** tbh.
Probably shouldn't publicily oust the bots but it is not like they do anything about them. Not even baning the most obvious 2011-ish bots like bam187.

Plus Have no idea what happened but trafifc died during my hours.

Hi KptBomba! Our rake requirments have not been changed over the last years. As stated in our T&Cs you have to accumulate at least 10% of your deposit in net rake before you can make a withdrawal.

If you think that your withdrawal was wrongfully rejected then just send me a PM with your account details and I will check on your payout.

Regarding the player numbers - we hope to see an increase as we have made adjustments that players from other brands that are sharing the same poker skin will be now able to join our games as well.

Best Regards,
Team ITPK

Hi again,

first of all if you see players that you think are acting strange / fraudulent then please get in contact with our customer support and inform them about it - helpful would be nickname / table# or hand# / date & time ...

Regarding the mentioned player - it's not an ITPK player so therefore we had to get in contact with our network provider to check on it. The mentioned player is from the US, has an approved account (meaning they have all the docs stored) and has no suspicious game play.

Best Regards,
Team ITPK

Hm no suspicous play. I have on him 8k hands and he literally use 2 sizings of bets with little to no variations. Just look at the screenshots again and say it with a straight face that there is no suspicious play.... I did compared him with other players in the pool at least with the ones I am sure they are humans and there is literally not a single player that has this little variabilty in their choice of betsizings.
I mean this is from notecaddy where it registers Villain sizings and this is like the one thing you can track bots with which is very little variabilty in their bet sizing....

How more obvious would it have to be for you to ban the bot??

Also thought some of the new German regs seemed a bit odd but I need more hands before making any other assumption.

I have 1 reg I highly suspect is a bot but need to do more digging into my DB. I have 3k hands on the player you mentioned so not nearly enough but I'm going to look at my HH with him to see if the same pattern is there.

Hi, I have forwarded your screenshots to the network provider to check on him again and to make the necessary steps.

As this player is not registered at ITPK the only thing I can do right now for you would be to to disable the player from sitting with you if you would forward me your poker nick via PM.

Best Regards,
Team ITPK

Hi,

if you think that some players behave fraudulent/suspicious then please send us an e-mail to 'poker@intertops.eu', including the poker nick / hand or table # / time and date.

Best Regards,
Team ITPK

tables are dead day or night , takes months to meet rake requirements for withdrawals, remove bots and nobody will be left

That's interesting. I like playing on Intertops and often find this player at my tables. I can't say I know much about poker bots and how prevalent they are. I am certainly interested in doing a little more digging.

I have 1k+ dollars of PLAY money there (from wincake to juicy, to be exact) and just might again start playing some more here.

I am still busy with hearthstone and eternal, but maybe getting a bit bored.

The action can at least potentially start to pick up 4-5 pm EU time and 6-7 pm it seems more likely, and it generally keeps building still further and the games do not necessarily break up before the morning, I suppose.

Hi everyone.
Any Idea about peak time here? Also please provide timezone as well. I play Micro stakes cashgame.
Thanks