Quote:
Originally Posted by okcthunderfan
Just curious what does live support say? I requested a cashout this past Sunday the 29th and immediately contacted live support to ask when it would be processed and they said Thursday the 2nd.... that seems reasonable with the holiday and all, I'll keep you updated.
the chat log
"Michelle: It takes 9 business days total with processing time for you to receive your check, after it is processed it will take an additional 5 business days for you to receive the check.
you: put it took 9 days for it to be taken out of my account
you: but it took 9 days for it to be taken out of my account
Michelle: There could have been a delay as to why it may have taken that long Saturdays and Sundays are not seen as business days and also holidays are not counted.
Michelle: The normal time that is should take to be processed is 4 business days.
"