Quote:
Originally Posted by pokermon919
I belive the payment period just ended today, I didn't get my rakeback and emailed support. I'm getting different answers as to why I'm not getting my rakeback. First reply says I was credited last week. When I ask about the rakeback I've accumulated from last week till now they said rakeback is only for ppl that are eligible, but I've wrote intertops almost two weeks ago and got a reply saying I got 33% rakeback. I even check under my account, vip status and see the amounts. Today the period ended and I haven't gotten anything.
Seems like I'm getting different answers from different folks that are scared to credit my account with what is owed to me.
Hi and sorry for all the confusion!
Since we have one main account for all products it is a bit more work than just pushing one button
to see the rakeback crediting but I will try to explain it as simple as possible.
Go to the Intertops poker homepage (
www.intertops.eu/poker) and log-in. When logged in click the Sportsbook folder tab and you will be redirected to your sportsbook account (everyone has a sportsbook account). In the top left corner you will see 'Account', press the 'Account' button and you will be able to see four options: Account Balance, Account History, Account Settings and Account Bonus Scheme.
You will find what you are looking for in the Account History section and under Deposits.
Hope this made sense to you otherwise give me a shout!
Rakeback is paid out once a day to the player account. It is paid in $10 instalments meaning that when you have earned yourself $10 in rakeback it will be paid out. If you in one day earn yourself $35 in rakeback, you will receive $30 ($10+$10+$10) the coming day and $5 will go on until you have another $10 instalment to be paid out.
Best regards,
The Intertops Poker Team