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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

10-10-2011 , 05:38 AM
Hi first post..!

Just joined intertops and requested rakeback through pm.

Please check!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-10-2011 , 07:12 AM
Does Intertops reimburse Western Union fees for depositing? Would a cell phone bill or a bank statement be acceptable for a "utility bill" for verification purposes?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-10-2011 , 12:16 PM
Quote:
Originally Posted by Mivin
Wow. I didn't know that.

I like Intertops and will definitely not log in my other Cake accs anymore. But seems like 90 days is too long for that change.
Anyway thanks for that info.
If you think about it, this is to stop people from abusing the system and jumping to different skins to 'bonus whore'.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 12:40 AM
Quote:
Originally Posted by Intertops Poker
Hi

Yes we do.

Best regards,

The Intertops Poker Team

I can't find the option for player to player transfers, so I hit live chat and Beverley has advised me that there are no player to player transfers.

Which one's correct?

Also,

You guys should add a search a player feature to the site.

Thanks

QwikNes
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 12:53 AM
Not sure if this is even needed. Just wanted to include it so you know i'm not BSing lol



Uploaded with ImageShack.us
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 01:26 AM
Quote:
Originally Posted by QwikNes
I can't find the option for player to player transfers, so I hit live chat and Beverley has advised me that there are no player to player transfers.

Which one's correct?

Also,

You guys should add a search a player feature to the site.

Thanks

QwikNes
Go to Cashier, then click the PAYOUT tab. The third option from the top should be a User2User transfer option that will allow you to do P2P transfers.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 03:54 AM
Quote:
Originally Posted by HomeStar
Does Intertops reimburse Western Union fees for depositing? Would a cell phone bill or a bank statement be acceptable for a "utility bill" for verification purposes?
No we do not reimburse WU fees. Yes a cell phone bill or a bank statement would be acceptable instead of a utility bill as long as the correct name and address is on it.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 04:09 AM
Quote:
Originally Posted by QwikNes
I can't find the option for player to player transfers, so I hit live chat and Beverley has advised me that there are no player to player transfers.

Which one's correct?

Also,

You guys should add a search a player feature to the site.

Thanks

QwikNes
Hi

I am very sorry about the confusion but I think Beverly misunderstood you. We do have a User2User transfer at Intertops but not everyone is enabled to use it. Why? Because we require a bit of gaming history from the player or/and documents verifying the player identity before opening for a player.

To find the User2User transfer you log-in at: www.intertops.eu and go to the cashier. In the cashier you click payout and as the third option you should see User2User transfer if your account is enabled.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 05:42 AM
Is there a fee for a bank wire when you cash out?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 10:30 AM
Hi Intertops,

Why is the process of applying rakeback so long?
i have pm you yesterday.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 11:02 AM
Quote:
Originally Posted by Meteoriz
Hi Intertops,

Why is the process of applying rakeback so long?
i have pm you yesterday.
Usually you have to sign up through an affiliate that offers rakeback to its players, so it is actually the goodwill of Intertops if they approve it. Give them a bit more time than 24 hours to check your account.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 12:44 PM
Please also note rakeback players are not eligible for deposit bonus offers for Intertops.com.

Does anyone know about that?
I was just approved rakeback. -_-~
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 01:54 PM
Quote:
Originally Posted by Meteoriz
Hi Intertops,

Why is the process of applying rakeback so long?
i have pm you yesterday.
A lot of affiliates don't actually offer RB for Intertops. Just saying so others will know if they sign up, they should be a bit careful and make sure they are going to get RB when signing up.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 06:07 PM
Quote:
Originally Posted by TiltTheTilt
A lot of affiliates don't actually offer RB for Intertops. Just saying so others will know if they sign up, they should be a bit careful and make sure they are going to get RB when signing up.
Can you please recommend a good affiliate for intertops. thanks!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-11-2011 , 06:36 PM
Quote:
Originally Posted by d3 fact0
Can you please recommend a good affiliate for intertops. thanks!
Rakeback Safe has a 33% rakeback with intertops.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:10 AM
When are rakeback earnings credited to your account?

P.S. Ship the RUNGOOD. drastic downhill since depositing
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:35 AM
I belive the payment period just ended today, I didn't get my rakeback and emailed support. I'm getting different answers as to why I'm not getting my rakeback. First reply says I was credited last week. When I ask about the rakeback I've accumulated from last week till now they said rakeback is only for ppl that are eligible, but I've wrote intertops almost two weeks ago and got a reply saying I got 33% rakeback. I even check under my account, vip status and see the amounts. Today the period ended and I haven't gotten anything.

Seems like I'm getting different answers from different folks that are scared to credit my account with what is owed to me.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:50 AM
Just to prove I'm not some troll here's a pic of my vip account page with the rakeback info





Can a rep please look into this for me. I'm not trying to flame intertops or anything like, in fact I love the site and being in the USA its one of the few options I have available. But this is frustrating as I'm not getting a straight answer or any help. Feels like being put on hold and passed on from rep to rep, but email style...
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:58 AM
transcript of the emails between me and intertops:

Me:
Hi there,
My rakeback earned last week wasn't credited to my account but my vip account page shows the period has ended. Please help me look into this. Thank you!

REPLY
Dear Tommy,

Please note that your Rakeback was added last week, you can check this from the website, by going to My Account, Account History.
Feel free to contact us should you have any further queries, we'll be happy to assist.
Thank you for choosing Intertops.com.
Sincerely
Latoya

ME
The rakeback period just ended earlier today right? Does the rakeback get credited daily or weekly?

REPLY
Dear Tommy,
Please note that Rakeback is credited whenever your account becomes eligible.
Sincerely
Latoya


end transcript-------------

So how can I have rakeback last week and then suddenly my account is not eligible...?


Edit: Ref:8180l823156
for Intertops Rep.

Last edited by pokermon919; 10-12-2011 at 01:03 AM. Reason: added info
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 03:24 AM
I know for a fact that Latoya is no rep and rather a customer agent, but I am sure the 2+2 rep will look into the thread when he gets into the office this morning. Rakeback is credited weekly, its either Tuesdays or Wednesdays if I remember correctly.

If you can see the rakeback page in your cashier, it actually confirms that you are eligible for rakeback.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:38 PM
My VIP Status page has been cleared back down to zero, with a new week now in effect. When I click to show last week's earnings I still see the amount of rakeback earned. However, this money has not been credited to my account. It is wednesday morning. Rep, when can I expect this money?

Thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:51 PM
Looking to trade merge money for intertops, will pay a vig. need 600.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:54 PM
Quote:
Originally Posted by Meteoriz
Hi Intertops,

Why is the process of applying rakeback so long?
i have pm you yesterday.
Hi

Strange, I can not find a PM from you. However, better and quicker is if you email your Intertops username and a short text requesting rakeback to affiliate@intertops.eu. Then your request will be processed as soon as we see the email.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:55 PM
Quote:
Originally Posted by Meteoriz
Please also note rakeback players are not eligible for deposit bonus offers for Intertops.com.

Does anyone know about that?
I was just approved rakeback. -_-~
Rakeback players are eligible for the first deposit bonus!

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-12-2011 , 12:58 PM
Quote:
Originally Posted by TiltTheTilt
A lot of affiliates don't actually offer RB for Intertops. Just saying so others will know if they sign up, they should be a bit careful and make sure they are going to get RB when signing up.

Hi

If a players signs up using this Intertops link they will always be granted rakeback at Intertops. Be sure to delete all cookies before using the link!

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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