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[Intertops Poker] Ex-Official Support & Promotions Thread [Intertops Poker] Ex-Official Support & Promotions Thread

10-04-2011 , 04:12 AM
Hi I havent deposit on the site yet and wanted to know if I could get a player transfer and let that be my first initial deposit so I could get the bonus? So if a player transfer me 600 then I would have 600 to clear in bonus.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 04:52 AM
Quote:
Originally Posted by pianospike
Can rakeback players participate and win money in these weekly FPP races, or are they only for non-rakeback players?
Hi

They are open for rakeback players as well.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 04:53 AM
Is Intertops on cake? If it is and I have rakeback on cake can I get it on intertops also?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 04:54 AM
Quote:
Originally Posted by realtalk203
Hi I havent deposit on the site yet and wanted to know if I could get a player transfer and let that be my first initial deposit so I could get the bonus? So if a player transfer me 600 then I would have 600 to clear in bonus.
Hi

This could be done yes but please send me a PM when you want this done and I will see to it. In the PM I need your username as well.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 04:57 AM
Sorry another question too. If I have used a bonus in the past on cake do I also qualify for the one intertops poker offers too?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 05:14 AM
Quote:
Originally Posted by spring83
Hello Intertop Rep,
I heard rumor that you are not allowed to move up stakes unless u play a certain amt at a lower stake or get permission. Is this true? if so, how easy is it to get permission or how much play is needed to move from 100nl to 1-2 to 2-4 or so? Thanks.
Hi

If your are asking about the bankroll protection feature then please read this:

How does it work?
To turn on bankroll protection, simply open your poker software, select ‘My Account’ option, click the ‘Bankroll Protection’ link and then click the ‘Enable’ button. From that point on you will be restricted to games as detailed in the chart to the left on that page.
If you attempt to join a cash game or buy into a tournament for which you do not have the appropriate bankroll you will get a dialog box telling you so. You can turn the feature off right from this dialog box, otherwise, you will need to join a smaller game or deposit more money to your account.
You can come back to this page at any time and turn off the bankroll protection. From that point on, you will not get any of the dialog boxes when you try to join a game or buy into a tournament.

Can I adjust the restrictions?
Yes you can adjust the restrictions used by the bankroll protection feature simply by contacting support. They can tweak the values to whatever works for your bankroll management needs.

Do these restrictions apply to the smallest games?No. For the purposes of bankroll protection, we treat everybody’s account as having at least $250in it, regardless of the actual balance. nYou can always play in the lower stake ring games and smaller buy in tournemtns and sit-and-go’s.


Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 05:17 AM
Quote:
Originally Posted by Intertops Poker
To turn on bankroll protection, simply open your poker software, select ‘My Account’ option, click the ‘Bankroll Protection’ link and then click the ‘Enable’ button. From that point on you will be restricted to games as detailed in the chart to the left on that page.
If you attempt to join a cash game or buy into a tournament for which you do not have the appropriate bankroll you will get a dialog box telling you so. You can turn the feature off right from this dialog box, otherwise, you will need to join a smaller game or deposit more money to your account.
You can come back to this page at any time and turn off the bankroll protection. From that point on, you will not get any of the dialog boxes when you try to join a game or buy into a tournament.
That's a great feature. If I am to play there I would use it and ask support not to change it for a certain period of time.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 05:31 AM
Quote:
Originally Posted by peaceful1
Is Intertops on cake? If it is and I have rakeback on cake can I get it on intertops also?

Hi

Yes we are on Cake. If you already have a rakeback account on the network you will have to be inactive for at least 90 days (meaning not even logging in at that account) before you can receive rakeback at any other skin.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-04-2011 , 05:32 AM
Quote:
Originally Posted by peaceful1
Sorry another question too. If I have used a bonus in the past on cake do I also qualify for the one intertops poker offers too?
Depends which bonus you mean?

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-06-2011 , 03:23 AM
Hi I wanted to know when I can start gettin rakeback so I can deposit. USERNAME: E8852799. If you need anyother info let me know
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-06-2011 , 12:07 PM
Quote:
Originally Posted by realtalk203
Hi I wanted to know when I can start gettin rakeback so I can deposit. USERNAME: E8852799. If you need anyother info let me know
Hi

I have sent you a PM regarding this.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-06-2011 , 03:36 PM
Noob question--

How do I add-on chips at a table?

I don't think LiveHelp (although usually very helpful) quite understood what I was trying to ask.

Thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-06-2011 , 03:47 PM
Nevermind, found it!
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-06-2011 , 03:48 PM
Quote:
Originally Posted by mjmag
Noob question--

How do I add-on chips at a table?

I don't think LiveHelp (although usually very helpful) quite understood what I was trying to ask.

Thanks
Look at the chip tray on the table. There is a little link underneath the chip tray that I think says "buy chips". Click on that to add on.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-07-2011 , 04:20 AM
If you haven't checked out the recent Intertops promotions lately, I encourage you all to have a look here:

Poker Promotions - Intertops Poker

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-07-2011 , 06:38 PM
Quote:
Originally Posted by Intertops Poker
If you haven't checked out the recent Intertops promotions lately, I encourage you all to have a look here:

Poker Promotions - Intertops Poker

Best regards,

The Intertops Poker Team
Wish I would have saw this sooner.

In the future can you start the monthly promo's at the beginning of the month. I didn't realize the Oktoberfest started a few days before October. If it has to be ran a few days early, can you make sure it runs till the end of the month? Just seems like it would make it easier, especially when the name of the promotion contains the month.

BTW, don't take that the wrong way. I like what Intertops is doing and that is pretty much being nit-picky. Glad to have a place like Intertops to play at.

EDIT: I know you mentioned RB players are eligible for the FPP races, are they eligible for all promotions? If not, what ones would we not be eligible for?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-07-2011 , 08:14 PM
Quote:
Originally Posted by TiltTheTilt
EDIT: I know you mentioned RB players are eligible for the FPP races, are they eligible for all promotions? If not, what ones would we not be eligible for?
They are eligible for all promotions afaik. Never seen any RB player on Intertops excluded from promotions though, but I am sure Hjalmar will verify that on Monday
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-07-2011 , 10:31 PM
Anyone have success with checks for cashouts in the US? time frame?
Thanks
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-08-2011 , 01:31 PM
Hi,

I was also wondering if I could still be eligible for Rake back.

My account name: QwikNes

Send me a message whenever you have time.

Thanks,
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-08-2011 , 09:37 PM
Quote:
Originally Posted by TiltTheTilt
EDIT: I know you mentioned RB players are eligible for the FPP races, are they eligible for all promotions? If not, what ones would we not be eligible for?
Keep in mind that once you have rakeback, your FPP earnings are halved, so it definitely gives you a handicap in these kinds of promotions.

But, there are no RB deductions on Intertops, which more than makes up for this, in my opinion.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-09-2011 , 06:00 AM
Quote:
Originally Posted by VelvetGreen
Keep in mind that once you have rakeback, your FPP earnings are halved, so it definitely gives you a handicap in these kinds of promotions.

But, there are no RB deductions on Intertops, which more than makes up for this, in my opinion.

Why have I heard nothing of this?
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-09-2011 , 08:40 AM
Quote:
Originally Posted by TiltTheTilt
Wish I would have saw this sooner.

In the future can you start the monthly promo's at the beginning of the month. I didn't realize the Oktoberfest started a few days before October. If it has to be ran a few days early, can you make sure it runs till the end of the month? Just seems like it would make it easier, especially when the name of the promotion contains the month.

BTW, don't take that the wrong way. I like what Intertops is doing and that is pretty much being nit-picky. Glad to have a place like Intertops to play at.

EDIT: I know you mentioned RB players are eligible for the FPP races, are they eligible for all promotions? If not, what ones would we not be eligible for?
Hi

Noted and we will keep this in mind in the future! A couple of days before our promotions start we always send out emails to our customers informing them about the campaigns. Therefore it is very important that you have an updated email in out system.
Yes RB players are eligible for all our promotions. Whenever, that would not be case we would inform all players.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-09-2011 , 08:43 AM
Quote:
Originally Posted by QwikNes
Hi,

I was also wondering if I could still be eligible for Rake back.

My account name: QwikNes

Send me a message whenever you have time.

Thanks,

Hi

We will have a look at this as soon as we are inte the office! Please, in the future send these kind of requests in PM to us.

Best regards,

The Intertops Poker Team
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-10-2011 , 01:30 AM
Im aware that HEM hud cannot be used on cake (and assuming intertops also), can someone tell me if hem can be used to track your games/hands for analysis and graphs etc?
thx
[Intertops Poker] Ex-Official Support & Promotions Thread Quote
10-10-2011 , 03:58 AM
They don't make the rules, they just agree to them.
[Intertops Poker] Ex-Official Support & Promotions Thread Quote

      
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