After hearing nothing for 36 hours, I used Live Chat to initiate a conversation with support again. Now? They insist that if there were no "issues" with my documents I would have been paid already. That's rich, isn't it? You know, the issues they just fabricated and pretended were there? Next, they need 48-72 hours (I mean, they don't - this is what they claim) to "process" all withdrawal requests and THEN ANOTHER 24-48 hours to "send" the money. They insist that this is all for my benefit as the customer. I mean, they repeatedly keep stating that.
During the chat, the support representative expressed thinking this was comical at this point by repeatedly typing "lol" and then repeatedly explaining why Intertops is a great company and defending what's gone on here. So, obviously nobody at Intertops actually appreciates our patience or cares about our business no matter how many times they repeat it like a robot.
Total, total disgrace of a company. Solution to knowing if they have some kind of a financial issue that they're not disclosing: Everyone with money on here request some kind of withdrawal and then we'll see what percentage get paid and how long it takes. That would actually be an ideal measuring stick of what kind of liquid they're really working with here.
Like all of us, I've had some bad experiences with companies before. That's a part of life today. This is by FAR the worst so far, though. Intertops is the slowest, most incompetent, and least apologetic and responsible company I have ever done business with in any industry. And that's putting it gently.
WPN: No authorization documents required. I submitted the withdrawal request and had the money 8 hours (imagine that miracle, Intertops?) later.
BetOnline: Withdrawals are taking 12-36 hours TOPS. No authorization documents required.
Ignition: Had a withdrawal just this week already. No authorization documents required. Simply requested the money and received it in well under 48 hours.
Never had to double check, complain, call, write an email, nothing with any company other than Intertops. Again: Intertops insists that this is because the other companies are irresponsible and don't really care about my "security". That's why they paid me my money and didn't invade my privacy, right?
Last edited by HugeStacks; 06-05-2018 at 10:19 PM.