What is this a [censored] joke?

The $15k Sucker is probably your source of trouble.

He could have picked you because you are a regular player and lost the $15k to you to set up a cover then went and dropped the $8k to his partner.

He could just have been an idiot and then when he lost he complained and had the deposits charged back.

It could have been a hacked account and the player complained now.

This is getting scary.
Only hear about those things regarding FTP...

DING DING DING DING!!!

BS. If you don't have access to your money you have everything to worry about.

All fund on deposit online at risk all the time. That's simple enoughh, eh?

This hapens all the time at UB and they are 100X more shadier about it than ftp is.

[quote]
This has to be your issue. However regardless of this, FTP and all decent sites should have some kind of "account manager" for frequent and loyal players. I can understand the sleepless nights it can cause to have $47k suspended and many of these issues can be resolved if OP could simply speak to someone familiar on the telephone at FTP and they provide some reassurance to the situation. Some people have referred to insurance claims etc. waiting more than 11 days, however the point is they would at least have a contact to keep you informed of the situation.

sillysal,

I'll touch base with the security team on your case. While I don't know the details of your situation, it's likely they are waiting on information from other sources.

This doesn't excuse you being kept in the dark though. I'll see what I can find out by tomorrow.

Sean

Did you used to play a lot on Full Contact? I think i remember you playing a lot of HU there

HOLY HELL! off all the things i expected from this thread, a ftp rep wasnt one of them!

I know SillySal and she is a very scary HU limit player. What she does, she does very well. This is inexcusable customer service from FT and crap like this certainly influences whether I play on PS or FT. I've had to deal with FT support in the past and it has been adequate to poor most of the time. PS has always been good to very good and in the wake of the AP scandal, I trust them a whole lot more now. If you're #2 in the market and you want to be #1, you can't dick around players like this. I hope FTPSean can get involved with this and get it resolved. It is a step in the right direction.

Thanks Sean.

I have recieved correspondence from jeremy E just about 20 minutes ago. He is apologetic for taking longer than the original 96 hours. He says he knows it is frustrating that he cannot be completely forthcoming with information.

While I appreciate that someone has responded to me, I agree with Bouglas (read above post by him) that it would be nice to have a REAL voice at FTP to speak with. As Bouglas stated and I'm sure all of you would imagine, that yes, I have had many sleepless nites and my nerves are very frayed. Receiving an ominous letter and just getting booted off the site with noone to reassure me that my money will not be confiscated can really mess with one's head. Being promised that after 96 hours all would be resolved and now we are into day 12. I have asked them to call me and ask me whatever they need, I've sent them everything they've asked for and then some. I was tempted to send in my last pap smear results and give them my daily BM report but felt that may have been overkill.

Any help at this stage would be great. Thanks

Sillysal,

It appears that you are the victim of a potential chip dump and they are investigating to make sure you have no relationship/association/any doing with the alleged fraudsters.

Depending on how many players are involved then it can take up to weeks to finish depending on the amount of resources available and devoted to tracking the players down and given the site's history for regular crashes reported here on 2+2, I wouldn't be surprised if they didn't have a strong back-end software to sustain customer support either. This would explain why your emails are taking so long to respond to right now, if you get any response at all.

I am appalled at Full Tilt's failure to at least disclose in a little more detail why they are performing an investigation on your account. Full details don't have to be released, but for a long time standing player like yourself they should give you more credit and treat you better.

Henry17,

What Stars did was valid there. If you are not playing much and are p2ping money often enough, especially using credit cards then they should be locking accounts down and doing more heavy investigation. Also, the greater your relationship with the player that commits fraud, the less likely they are to release more information for the simple reason that they do not want you jumping around telling all your fraud buddies what they need to watch out for in order not to get caught.

I had 27K frozen on FTP for six weeks. It was a very stressfull time for me. I was cleared and had my account re-opened and funds returned.

So as everyone else is saying, if you did nothing wrong you'll get it back.

However the communication was poor. FTP could never tell me ANY details of the investigation. Thats the most frustrating part

Best of luck

WOW!!! Thanks so much for posting. I don't know how you lasted for 6 weeks. I don't think I can do it. I'm already a mess over this as it is. Were they in contact with you or did they just contact you when they unfroze your account? Did they assure you that they would never freeze your account again? Are you worried that they will do it again? I have never had a problem with FTP in the past and felt assured that by this time they would have resolved this situation but I don't know if I want to take a chance and play there again. Going through this has been extremely stressful.

Are you still playing there and do you feel safe?

Sillysal I am really sorry to hear about your situation. I know I would not be able to sleep at night either. I really hope you get all of your money back soon. This type of stuff really scares me. Please keep us updated, thanks.

sillysal - nlnut's case was kind of a famous one that involved him and his friends playing in the same room in a frightingly similar style.
There were many even on here who were convinced he and his friends were using bots at least part of the time and I think were actually NOT happy to hear that he got his money back.

Anyway, only he knows exactly what he did or didn't do but in spite of an earlier post which he eventually deleted he did have some ideas as to what FT was investigating regardless of the communication or lack thereof with him.

It might be because you use 2 accounts...
grego777 and pokergirl z


-Crazy Mike

Hey Gatorade,

Did you report the OP?

Also, it seems the OP has, and does, play under one or two names across all the sites. So im curious if this is another baseless acusation that you constantly make or do you have anything to back it up?

No your right, Just another one of my absolutly ridiculous accusations that are never true. Bots dont exist. Also leppercons and Santa both are real as I have seen them on TV and at the mall.

-Crazy Mike

I think this is a confirmation that the account was frozen due to Crazy Mike telling support.

Mike, I believe that some of your accusations are likely accurate but I really don't follow your posts that much. I too would be curious how you know that this player is on 2 accounts.

I'm not sure what these "leppercons" are you speak of but they sound scary!

Did you use the same method of confirmation here as you did when you listed 2+2er "Dean" as a bot on your site (when you didn't know it was him)?

They only contacted me to send in ID. I had to initiate every other communication.
No, they said if new evidence came to light they would freeze it again.

no .... however, I keep minimum in there too play with just in case.

I know how you feel. It's not fair the way they don't tell you [censored].

I am still playing there. Not as safe as before all of this but safe enough to just keep a few K on there. no way 27k will ever be in there again.