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Old 10-28-2009, 06:11 AM   #476
VulgarDisplayPoker
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Re: FTP Answers 10/15

Doug:


Can you add on option were we can cash out a Short Stackers via check, that way they won't have any money on ftp, they'll get a check in a month or so and they'll will deposited right away cuz you guys say so and then it'll bounce and get all sort of fees and crap and they wont be able to deposit either cuz well you undersand

problem solve!
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Old 10-28-2009, 11:39 AM   #477
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Re: FTP Answers 10/15

Doug - forgive the echo, but for the love of Jesus sort your customer support out. The problem (and it is a major problem) has been going on forever. The cretins at Ipoker, hardly the most sophisticated site on the web, have live support. How about a commitment to respond to emails within a certain time period (prefereably hours rather than weeks)?
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Old 10-28-2009, 11:54 AM   #478
wachulala
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Re: FTP Answers 10/15

Quote:
Originally Posted by Shick View Post
I would like the lobby filter to have the ability to eliminate structures from the filter, rather than selecting only one type.

In other words, I'd rather see all games except fixed limit, and mixed limit--instead of just being able to select no limit.
Quote:
Originally Posted by TimTamBiscuit View Post
Can we have an "Open All" button in the "Find Player" dialog please? It would be a lot easier than opening tables one at a time. Failing that pleas allow multi-select in the list box control and we can do the same thing with shortcut keys.
Quote:
Originally Posted by john voight View Post
doug, also address the cashing out problems.
ppl are getting way too many bounced checks.

I mean this is 10x more important in customer retention than any short stacking. Who wants to play on a site where you have to withdraw and be unsure of what will happen.
Quote:
Originally Posted by KSOT View Post
Can you explain why the people at cashier aren't replying to emails for over a week? And how that is in any way acceptable business practice?
+1
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Old 10-28-2009, 04:43 PM   #479
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Re: FTP Answers 10/15

Quote:
Originally Posted by Kwantum View Post
+1

It's completely ridiculous what's going on with Customer Service right now. 24 hours to get an acknowledgement. A week to get a response about a withdrawal. Another week to answer a reply. Absolutely unacceptable, Doug!

How many more complaints will it take to get FTP to address their egregiously slow Customer Service response times?
+1
I finally got a response back from you guys after 8 DAYS! so unprofessional
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Old 10-28-2009, 06:13 PM   #480
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Re: FTP Answers 10/15

Quote:
Originally Posted by Shick View Post
I would like the lobby filter to have the ability to eliminate structures from the filter, rather than selecting only one type.

In other words, I'd rather see all games except fixed limit, and mixed limit--instead of just being able to select no limit.
Create custom filters. Should be able to accomplish that just fine.
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Old 10-28-2009, 06:30 PM   #481
nd32k3
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Re: FTP Answers 10/15

id like to be able to increase the bet slider using the scroll wheel on mouse
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Old 10-28-2009, 08:34 PM   #482
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Re: FTP Answers 10/15

Is it possible to get Pot-Limit Omaha Hi/Low w/antes? This thread makes it sound like it's wanted.
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Old 10-28-2009, 10:04 PM   #483
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Re: FTP Answers 10/15

Quote:
Originally Posted by nd32k3 View Post
id like to be able to increase the bet slider using the scroll wheel on mouse
scrolling will increase/decrease amount, no?
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Old 10-28-2009, 11:45 PM   #484
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Re: FTP Answers 10/15

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Originally Posted by nd32k3 View Post
id like to be able to increase the bet slider using the scroll wheel on mouse
You can set this under Options>Bet Slider Options>Mouse Wheel Action
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Old 10-29-2009, 12:14 AM   #485
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Re: FTP Answers 10/15

Maybe sometimes you need a visual to understand the severity of a problem. Table scan turbo has a great feature where you can add a column for short stackers and can color code that column based on rages. I have color coded ss to red for more then 3 ss per table. I was able to fit 48 tables in this screen shot and 36 out of the 48 table were filled with ss.
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Old 10-29-2009, 12:25 AM   #486
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Re: FTP Answers 10/15

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Originally Posted by TheGunslinger View Post
You can set this under Options>Bet Slider Options>Mouse Wheel Action
is it incredibly slow/glitchy for anyone else?
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Old 10-29-2009, 12:53 AM   #487
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Re: FTP Answers 10/15

Quote:
Originally Posted by nd32k3 View Post
is it incredibly slow/glitchy for anyone else?

iirc, i think the smoothest setting is having it size using blinds
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Old 10-29-2009, 01:09 AM   #488
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Re: FTP Answers 10/15

Quote:
Originally Posted by DrMickHead View Post
Create custom filters. Should be able to accomplish that just fine.
There are no options in the custom filters for game type, only stakes.

Or if you mean the Advanced Filters, not there either.

Currently you can select to see all game types, or just one (FL, PL, ML, NL).
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Old 10-29-2009, 02:38 AM   #489
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Re: FTP Answers 10/15

On a plus side....

thanks for adding some electronics to the store

but plz address CS when it comes to cashing out. I mean cashing out is literally the most important aspect of this whole operation....

I'm gunna play untill the end of year bonus... If i continue to have cash out problems after january1st or w/e, I will prolly make Stars my primary site.
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Old 10-29-2009, 02:39 AM   #490
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Re: FTP Answers 10/15

Quote:
Originally Posted by Wordhappy View Post
Maybe sometimes you need a visual to understand the severity of a problem. Table scan turbo has a great feature where you can add a column for short stackers and can color code that column based on rages. I have color coded ss to red for more then 3 ss per table. I was able to fit 48 tables in this screen shot and 36 out of the 48 table were filled with ss.

could u post a sample for NL100 or NL200 six max?
thats a pretty cool tool.
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Old 10-29-2009, 03:24 AM   #491
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Re: FTP Answers 10/15

Quote:
Originally Posted by Shick View Post
There are no options in the custom filters for game type, only stakes.

Or if you mean the Advanced Filters, not there either.

Currently you can select to see all game types, or just one (FL, PL, ML, NL).
You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.
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Old 10-29-2009, 07:03 AM   #492
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Re: FTP Answers 10/15

Quote:
Originally Posted by StrikeR300 View Post
Is it possible to get Pot-Limit Omaha Hi/Low w/antes? This thread makes it sound like it's wanted.
+1
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Old 10-29-2009, 08:55 AM   #493
Redeye00
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Re: FTP Answers 10/15

Just installed a new update... anything changed?
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Old 10-29-2009, 12:26 PM   #494
DrMickHead
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Re: FTP Answers 10/15

Quote:
Originally Posted by Superbibi View Post
You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.
This. I have one for PL and one for NL. I just click my favorites tab where I have both selected and I get exactly what I want.
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Old 10-29-2009, 01:38 PM   #495
Shick
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Re: FTP Answers 10/15

Quote:
Originally Posted by Superbibi View Post
You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.

Good to know. Thanks!
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Old 10-29-2009, 03:06 PM   #496
Andronicus
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Re: FTP Answers 10/15

There's a new FTP answer thread:

https://forumserver.twoplustwo.com/28...0-29-a-619848/
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Old 10-30-2009, 12:32 AM   #497
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Re: FTP Answers 10/15

Quote:
Originally Posted by john voight View Post
could u post a sample for NL100 or NL200 six max?
thats a pretty cool tool.
Sorry John I don't have a database for 100 and 200nl. The information is derived from your database
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Old 10-30-2009, 07:30 AM   #498
CMarcolino
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Re: FTP Answers 10/15

I have that freezing problems too... Even without any actions on my side... and with only 1 or 2 tables opened.... Help!!!!!!!
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Old 10-30-2009, 08:46 AM   #499
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Re: FTP Answers 10/15

do the last few posters realize there is a new FTP update thread? It's 10/29. Unless these posts are responses to previous posts.
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