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FTP Answers 10/15

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10-26-2009 , 10:06 PM

#451

DrewOnTilt

Carpal \'Tunnel

Join Date: Nov 2003 Posts: 7,748

Of course it could work online. There would have to be exceptions made for situations like the one you described.

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10-26-2009 , 10:23 PM

#452

ladybruin

veteran

Join Date: Sep 2008 Posts: 2,978

Doug,

Can we get lobby color highlights so we know which tables we are and aren't seated?

LB

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10-26-2009 , 10:26 PM

#453

Kazuma

veteran

Join Date: Dec 2005 Posts: 2,564

I think he is just saying you only bring up to the max at the table. So if you are at a 100 nl table and you have $400 on the table and you move to a new table, you have to sit with $100 no more no less, cause its not going to make you sit down at a new table with more then the max buyin.

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10-27-2009 , 12:27 AM

#454

GrannyMae

Goon

Join Date: Sep 2002 Posts: 16,004

Quote:

Originally Posted by Kazuma

i don't think that is what he is saying. he is comparing it to rat-holing so i'm pretty sure he means the entire $400.

bringing it up to the minimum means, if i am reading him right, if he is short stacked at a table and it breaks or he is moved, he can't take just $13 with him (or whatever).

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10-27-2009 , 01:30 AM

#455

Kazuma

veteran

Join Date: Dec 2005 Posts: 2,564

Quote:

Originally Posted by GrannyMae

If thats what he means, then that will never happen. I am pretty sure it would be too hard to tell when a person leaves on his own and leaves cause the table broke. What if I am 4 tabling and i quit all 4 on my own, then join just 1 table and I have more then the max at all the 4 tables I quit. What amount do I bring to this table?

If short stacking is really a huge problem, they should just increase the min buyin and not try to do all this other crap people are asking for.

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10-27-2009 , 01:37 AM

#456

DrewOnTilt

Carpal \'Tunnel

Join Date: Nov 2003 Posts: 7,748

We've asked for the buyin to be increased repeatedly, and that hasn't happened either.

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10-27-2009 , 02:32 AM

#457

BelgoSuisse

journeyman

Join Date: Apr 2009 Posts: 399

Quote:

Originally Posted by DrewOnTilt

The problem is pretty much industry-wide

No it's not. Pokerstars' profusion of 50bb min is a decent solution, and Absolute/Ultimate Bet has a default of 40bb min, 200bb max, which i assume is the only reason they are still in business despite of all the scandals and a software that tilts me intensely.

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10-27-2009 , 02:47 AM

#458

All-inMcLovin

Wholesome Mod

Join Date: Oct 2007 Posts: 49,538

Quote:

Originally Posted by Crusin4ABrusin

i want to know whats going to be done in terms of compensation for this check bs

i received a check on september 7th with a note that said deposit immediately which I did, it cleared and i used all the funds for bills. I then on October 17th, over 40 days later, receive an email saying the funds have been put into my account and that the chcek would bounce. Seriously, I only use the account to fund and withdraw money and it is obviously empty. Now I must come up with over 1k to put into the account just to cover your f-ing p.o.s sites mistake WHEN YOU TOLD ME TO DEPOSIT IT ASAP THEN OVER A FCUKING MONTH LATER SAID IT WILL BOUNCE WHEN IT HAD BEEN CLEARED for a month

Then to put the icing on the cake, in the email saying it was back into my account, it said to email back and all questions would be answered asap.

i've sent 9 emails in 5 days with no response

Seriously, this is such ****ing bull**** please ****ing address it

Yeah seriously **** this ****.

How can ANYONE feel confident about withdrawing via a Check now???

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10-27-2009 , 05:12 AM

#459

SwoopAE

Carpal \'Tunnel

Join Date: Jul 2008 Posts: 22,249

Quote:

Originally Posted by Superbibi

FTPDoug

What's the ETA on Euros balance ? or at the very least that you convert USD to Euros before processing withdrawals for Euro players ? Stars does that and it enables us to avoid getting raped by processors/banks exchange fees.

This, only with AUD too. If you're adding one currency it can't hurt to add a few more. Sure, we're only 21 million people, but Australia counts too right?

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10-27-2009 , 05:26 AM

#460

cardplayer52

centurion

Join Date: Jun 2009 Posts: 114

Quote:

Originally Posted by SaintH

I've also had a problem with viewing 4 cards instead of 2 in hold em games, they're the same card twice fwiw not 4 seperate cards.

i had this happen to me. i thought i opened an Omaha table by mistake. the guy i was playing must of thought i was a donkey stacking off with A4o with a full stack. i emailed them and they wanted a diagnostic of my pc. which a gave then got an email back thanking me for the suggestion they'll take it into consideration.?????

Last edited by cardplayer52; 10-27-2009 at 05:33 AM.

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10-27-2009 , 05:35 AM

#461

cardplayer52

centurion

Join Date: Jun 2009 Posts: 114

How about deep stack tables where you can buyin for 300BBs max 100BBs min.?

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10-27-2009 , 05:05 PM

#462

Rant

old hand

Join Date: Oct 2006 Posts: 1,436

Limit short-stackers to 2 tables.

This would go a long ways towards reducing the SS problem.

Inexperienced players who like to buy in short will not be affected but SS pros won't be able to clog up all of the tables.

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10-27-2009 , 05:19 PM

#463

Tirppa

veteran

Join Date: Dec 2007 Posts: 3,325

Play real poker (lhe) and shortstacking wont be a problem

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10-27-2009 , 06:43 PM

#464

TimTamBiscuit

veteran

Join Date: Oct 2007 Posts: 2,134

Quote:

Originally Posted by ladybruin

Doug,

Can we get lobby color highlights so we know which tables we are and aren't seated?

LB

Quote

10-27-2009 , 07:49 PM

#465

TONZ

veteran

Join Date: Sep 2007 Posts: 2,598

I sent 2 emails to the FT cahsier people and i havent gotten a response in 7 DAYS. WTF! This was regarding the bounced checks.

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10-27-2009 , 07:50 PM

#466

50 Centimeter

banned

Join Date: Apr 2009 Posts: 1,593

boomswitch pls?

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10-27-2009 , 10:27 PM

#467

All-inMcLovin

Wholesome Mod

Join Date: Oct 2007 Posts: 49,538

I finally (After 5+ days, and about 1 day or so after I sent another URGENT e-mail) got a response from FTP about the bounced checks, check cash out option, and the lack of a bank transfer option.

It was rather ******ed and they said I have a bank transfer option available now when I clearly do Not as I still have the same error message.

I think I'm just done with FTP.

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10-27-2009 , 11:29 PM

#468

wachulala

journeyman

Join Date: Jun 2009 Posts: 238

sry if this has been said before but its been about a week where I cant see the bet or pot sizes. I have tried fooling with the animation settings and not running any other applications but this doesn't help. I am using vista on a new comp and used to have this problem from time to time, especially when i started multitabling but now it seems permanent.

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10-27-2009 , 11:32 PM

#469

TimTamBiscuit

veteran

Join Date: Oct 2007 Posts: 2,134

Can we have an "Open All" button in the "Find Player" dialog please? It would be a lot easier than opening tables one at a time. Failing that pleas allow multi-select in the list box control and we can do the same thing with shortcut keys.

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10-27-2009 , 11:53 PM

#470

Shick

veteran

Join Date: Feb 2008 Posts: 2,314

I would like the lobby filter to have the ability to eliminate structures from the filter, rather than selecting only one type.

In other words, I'd rather see all games except fixed limit, and mixed limit--instead of just being able to select no limit.

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10-28-2009 , 01:25 AM

#471

TimTamBiscuit

veteran

Join Date: Oct 2007 Posts: 2,134

Quote:

Originally Posted by Shick

+1

I'd like to be able to easily select both NL and PL and not select the others.

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10-28-2009 , 02:06 AM

#472

JimDrizzle

newbie

Join Date: Jan 2009 Posts: 15

How about an option to filter Matrix Sngs?

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10-28-2009 , 02:36 AM

#473

john voight

Carpal \'Tunnel

Join Date: Apr 2006 Posts: 13,534

doug, also address the cashing out problems.
ppl are getting way too many bounced checks.

I mean this is 10x more important in customer retention than any short stacking. Who wants to play on a site where you have to withdraw and be unsure of what will happen.

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10-28-2009 , 03:37 AM

#474

KSOT

Carpal \'Tunnel

Join Date: Apr 2005 Posts: 8,106

Can you explain why the people at cashier aren't replying to emails for over a week? And how that is in any way acceptable business practice?

Quote

10-28-2009 , 05:35 AM

#475

Kwantum

grinder

Join Date: Oct 2007 Posts: 462

Quote:

Originally Posted by KSOT

Can you explain why the people at cashier aren't replying to emails for over a week? And how that is in any way acceptable business practice?

+1

It's completely ridiculous what's going on with Customer Service right now. 24 hours to get an acknowledgement. A week to get a response about a withdrawal. Another week to answer a reply. Absolutely unacceptable, Doug!

How many more complaints will it take to get FTP to address their egregiously slow Customer Service response times?

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