FTP Answers 10/15 - Page 20 - Internet Poker

Doug:

Can you add on option were we can cash out a Short Stackers via check, that way they won't have any money on ftp, they'll get a check in a month or so and they'll will deposited right away cuz you guys say so and then it'll bounce and get all sort of fees and crap and they wont be able to deposit either cuz well you undersand

problem solve!

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10-28-2009 , 11:39 AM

#477

Hoopie1

Carpal \'Tunnel

Join Date: Jul 2008 Posts: 26,076

Doug - forgive the echo, but for the love of Jesus sort your customer support out. The problem (and it is a major problem) has been going on forever. The cretins at Ipoker, hardly the most sophisticated site on the web, have live support. How about a commitment to respond to emails within a certain time period (prefereably hours rather than weeks)?

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10-28-2009 , 11:54 AM

#478

wachulala

journeyman

Join Date: Jun 2009 Posts: 238

Quote:

Originally Posted by Shick

I would like the lobby filter to have the ability to eliminate structures from the filter, rather than selecting only one type.

In other words, I'd rather see all games except fixed limit, and mixed limit--instead of just being able to select no limit.

Quote:

Originally Posted by TimTamBiscuit

Can we have an "Open All" button in the "Find Player" dialog please? It would be a lot easier than opening tables one at a time. Failing that pleas allow multi-select in the list box control and we can do the same thing with shortcut keys.

Quote:

Originally Posted by john voight

doug, also address the cashing out problems.
ppl are getting way too many bounced checks.

I mean this is 10x more important in customer retention than any short stacking. Who wants to play on a site where you have to withdraw and be unsure of what will happen.

Quote:

Originally Posted by KSOT

Can you explain why the people at cashier aren't replying to emails for over a week? And how that is in any way acceptable business practice?

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10-28-2009 , 04:43 PM

#479

TONZ

veteran

Join Date: Sep 2007 Posts: 2,598

Quote:

Originally Posted by Kwantum

+1

It's completely ridiculous what's going on with Customer Service right now. 24 hours to get an acknowledgement. A week to get a response about a withdrawal. Another week to answer a reply. Absolutely unacceptable, Doug!

How many more complaints will it take to get FTP to address their egregiously slow Customer Service response times?

+1
I finally got a response back from you guys after 8 DAYS! so unprofessional

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10-28-2009 , 06:13 PM

#480

DrMickHead

veteran

Join Date: Dec 2007 Posts: 2,947

Quote:

Originally Posted by Shick

Create custom filters. Should be able to accomplish that just fine.

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10-28-2009 , 06:30 PM

#481

nd32k3

newbie

Join Date: Aug 2008 Posts: 20

id like to be able to increase the bet slider using the scroll wheel on mouse

Quote

10-28-2009 , 08:34 PM

#482

StrikeR300

veteran

Join Date: Aug 2005 Posts: 2,158

Is it possible to get Pot-Limit Omaha Hi/Low w/antes? This thread makes it sound like it's wanted.

Quote

10-28-2009 , 10:04 PM

#483

GrannyMae

Goon

Join Date: Sep 2002 Posts: 16,004

Quote:

Originally Posted by nd32k3

id like to be able to increase the bet slider using the scroll wheel on mouse

scrolling will increase/decrease amount, no?

Quote

10-28-2009 , 11:45 PM

#484

TheGunslinger

veteran

Join Date: Dec 2008 Posts: 2,193

Quote:

Originally Posted by nd32k3

id like to be able to increase the bet slider using the scroll wheel on mouse

You can set this under Options>Bet Slider Options>Mouse Wheel Action

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10-29-2009 , 12:14 AM

#485

Wordhappy

adept

Join Date: Oct 2007 Posts: 761

Maybe sometimes you need a visual to understand the severity of a problem. Table scan turbo has a great feature where you can add a column for short stackers and can color code that column based on rages. I have color coded ss to red for more then 3 ss per table. I was able to fit 48 tables in this screen shot and 36 out of the 48 table were filled with ss.

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10-29-2009 , 12:25 AM

#486

nd32k3

newbie

Join Date: Aug 2008 Posts: 20

Quote:

Originally Posted by TheGunslinger

You can set this under Options>Bet Slider Options>Mouse Wheel Action

is it incredibly slow/glitchy for anyone else?

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10-29-2009 , 12:53 AM

#487

GrannyMae

Goon

Join Date: Sep 2002 Posts: 16,004

Quote:

Originally Posted by nd32k3

is it incredibly slow/glitchy for anyone else?

iirc, i think the smoothest setting is having it size using blinds

Quote

10-29-2009 , 01:09 AM

#488

Shick

veteran

Join Date: Feb 2008 Posts: 2,314

Quote:

Originally Posted by DrMickHead

Create custom filters. Should be able to accomplish that just fine.

There are no options in the custom filters for game type, only stakes.

Or if you mean the Advanced Filters, not there either.

Currently you can select to see all game types, or just one (FL, PL, ML, NL).

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10-29-2009 , 02:38 AM

#489

john voight

Carpal \'Tunnel

Join Date: Apr 2006 Posts: 13,534

On a plus side....

thanks for adding some electronics to the store

but plz address CS when it comes to cashing out. I mean cashing out is literally the most important aspect of this whole operation....

I'm gunna play untill the end of year bonus... If i continue to have cash out problems after january1st or w/e, I will prolly make Stars my primary site.

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10-29-2009 , 02:39 AM

#490

john voight

Carpal \'Tunnel

Join Date: Apr 2006 Posts: 13,534

Quote:

Originally Posted by Wordhappy

could u post a sample for NL100 or NL200 six max?
thats a pretty cool tool.

Quote

10-29-2009 , 03:24 AM

#491

Superbibi

grinder

Join Date: Mar 2009 Posts: 461

Quote:

Originally Posted by Shick

You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.

Quote

10-29-2009 , 07:03 AM

#492

BenG2813

old hand

Join Date: Nov 2007 Posts: 1,291

Quote:

Originally Posted by StrikeR300

Is it possible to get Pot-Limit Omaha Hi/Low w/antes? This thread makes it sound like it's wanted.

Quote

10-29-2009 , 08:55 AM

#493

Redeye00

grinder

Join Date: Oct 2008 Posts: 549

Just installed a new update... anything changed?

Quote

10-29-2009 , 12:26 PM

#494

DrMickHead

veteran

Join Date: Dec 2007 Posts: 2,947

Quote:

Originally Posted by Superbibi

You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.

This. I have one for PL and one for NL. I just click my favorites tab where I have both selected and I get exactly what I want.

Quote

10-29-2009 , 01:38 PM

#495

Shick

veteran

Join Date: Feb 2008 Posts: 2,314

Quote:

Originally Posted by Superbibi

You can create each combination and save it as a favorite then in the favorite tab you can select multiple favorites to show. Not that it's a perfect fix but you'll get the result you want.

Good to know. Thanks!

Quote

10-29-2009 , 03:06 PM

#496

Andronicus

old hand

Join Date: Nov 2005 Posts: 1,250

There's a new FTP answer thread:

http://forumserver.twoplustwo.com/28...0-29-a-619848/

Quote

10-30-2009 , 12:32 AM

#497

Wordhappy

adept

Join Date: Oct 2007 Posts: 761

Quote:

Originally Posted by john voight

could u post a sample for NL100 or NL200 six max?
thats a pretty cool tool.

Sorry John I don't have a database for 100 and 200nl. The information is derived from your database

Quote

10-30-2009 , 07:30 AM

#498

CMarcolino

newbie

Join Date: Oct 2008 Posts: 36

I have that freezing problems too... Even without any actions on my side... and with only 1 or 2 tables opened.... Help!!!!!!!

Quote

10-30-2009 , 08:46 AM

#499

Nofx Fan

banned

Join Date: Jun 2008 Posts: 7,632

do the last few posters realize there is a new FTP update thread? It's 10/29. Unless these posts are responses to previous posts.

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