Two Plus Two Publishing LLC
Two Plus Two Publishing LLC
 

Go Back   Two Plus Two Poker Forums > >

Notices

Internet Poker Discussions of Internet poker venues, including RB & bonuses.

Reply
 
Thread Tools Display Modes
Old 10-01-2009, 07:00 AM   #1
FTPDoug
FullTilt Poker Room Management
 
FTPDoug's Avatar
 
Join Date: Aug 2006
Posts: 371
FTP Answers 10/1

For reference, previous answers thread:
https://forumserver.twoplustwo.com/28...9-22-a-590276/

The server downtime today really was just scheduled maintenance. The server and client haven't changed. We'll have an actual update later this month.

Questions:

1. RSA Token?

- No change on this since last week, sorry. Still working on getting it out as soon as possible.

2. I play Super Turbo sngs, and some tables don't open automatically.

- We're looking into this. Any additional information you can provide, such as what else you have running at the time, would be helpful.

3. SB increase with the mouth wheel.

- That's the first lisp I've ever seen in writing. This is down as a project and will happen, but I don't know when. Hopefully before the end of the year, but no promises.

4. You didn't respond to my complaint in the last thread about support's completely unacceptable response time. I realize that it's not really a question, but I think a lot of people would like to hear you acknowledge the problem, and we'd obviously really like to hear that you're going to do something about it

- Okay. I acknowledge the problem. There's no magic fix, unfortunately. It's a lot of small things that will incrementally improve things over time. I would argue that things have improved quite a bit over the last two years, and they will continue to improve.

5. ive seen one time yesterday and one today that when a player at nl bust being able to buy in for 10bb.

- You are currently allowed one "short buy" which is half the posted minimum if you bust. This is very similar to what live poker rooms allow. Speaking of short, I've read all of the discussion about shortstacking in the previous Answers thread and we continue to have internal discussions about it. Nothing has been decided yet, but we feel we understand well the various arguments both for and against changes.

6. There's currently a bug where if a player finishes a tournament and leaves the tournament lobby open until it is closed automatically by the FTP client, the tournament summary is not written to the player's computer. (And this happens every time as far as I'm aware.) I'd just like to make sure that this bug is on the list to get fixed, and if you have any sort of ETA.

- Are you sure this is still happening? As far as I know, this was fixed an update or two ago.

7. Is there a way to not let a sng lobby open when they start?

- Yes, this is a planned project.

8. Is there a cap on hu tables or something now? New (0/2) tables don't seem to be generating as they normally do?

- There was a problem with the new tool which creates the ring games. Sorry about that. We have no plans to cap most table types (some tables in Ivey's Room excepted).

9. Please expand buddylist to allow more slots and be able to see who is on at once without clicking each individual name.

- It sounds like what you really want is a buddy list and not just a simple Find Player. We have plans for something along those lines eventually. To disappoint even further, it very likely won't be any kind of "fish finder."

10. Step tournaments. Its been asked about many many times.

- And answered many times! We do have plans for steps at some point, but I have no timeline.

11. Shootout tournaments where top 3 from every table advance and get paid along the way.

- No plans for this at the moment, sorry.

12. You really need to fix the bug that if two players are sitting out that if someone rebuys you cant see their new stack size if they rebuy.

- Agreed. I believe it will be fixed in the next update or two.

13. FYI I was just able to sit at a 2/4nl deep HU table, and it spawned another table of the exact same name which I also was able to sit at.

- This was another problem with the new tool that creates ring game tables. It was creating duplicate table names. We believe it's fixed now. Let me know if you see any tables with the same name now.

14. Please give me an option to all ways wait for the big bling in ring games.

- Planned.

15. Is there any option to automatically check "Auto post blinds" every time I sit down?

- Not currently, but also planned.

16. When you eventually introduce the rsa token will you offer discounts, like Stars has, to various levels of Ironman?

- This hasn't been decided yet.

17. $1 HU SNGs, please.

- Added.

18. Will you add Double or Nothing sngs

- Still no plans for this.

19. When will you add euro's?

- I don't have a date. Assuming we're just talking about storing your account balance in Euros, sometime in the first half of 2010 is a somewhat realistic guess.

20. Is there any information at all about the new rewards program?

- There isn't, sorry.

21. Make some of the rebuy periods 15-30 minutes longer to increase prize pools?

- Is there really demand for this? It's easy enough to do, but you're the first person I've ever seen ask for it.

22. Is it planned to have RSA Software SecurID tokens for smartphones when (if?) you have RSA security available?

- It is planned, yes.

23. When I filter the tournaments page, I want to see regular games AND guaranteed buy-ins, but not really bothered by the hundreds of sattelites which clog up the screen. I've played around with the filter and the advanced filter but there just doesn't seem to be a way of just viewing those games.

- We're going to add a "Satellite" checkbox to the Advanced Filters. Hopefully it'll show up a couple of updates from now.

24. Why won't FTP save my settings (like table background, hand histories, Racetrack vs. standard table). Every time I pick my setting and restart FTP, nothing is there and I have to start over...

- That's very weird. Sounds like maybe a permissions problem in the directory where those preferences are stored? If you're on Windows XP it's somewhere like:

C:\Documents and Settings\<user name>\Local Settings\Application Data\FullTiltPoker

You should see some .prefs files and some .xml files. That's where all of your preferences are stored. If they aren't there, for some reason Full Tilt can't write them out (if you're using Vista the location might be somewhere slightly different).

25. How the crap can I filter out Matrix sng's, I really do not want to register for one of these by mistake. If this isn't possible now, it really should be.

- If you're just looking at 1-Table SNGs you can go to Sit & Go -> 1-Table and Matrix tournaments won't be there.

26. any word on the 4 max tables?

- No word. Won't be for a while, though. Might not even happen for ring games.

27. any chance for even deeper than 200bb NL tables? say 500bb tables?

- There's always a chance. No plans, though.

28. the prompt to post blind again seems to come when you are disconnected in mid-orbit.

- We're looking into this.

29. flashing the PIN cards when you select them or click them just doesn't seem like a good security feature.

- There was a problem where people had no idea they were misclicking the wrong PIN card. The security guys felt like flashing the card briefly wasn't a security problem (for the types of attacks that the PIN will prevent) so we went with it. If you can come up with a good way it's very exploitable now where it wasn't before we allowed the flash, let me know.

30. sometimes one of the players continues to display their last action even when the action is not on them... kinda annoying because I have to hover over their pod to see what their stack size is

- I believe this was either fixed in the last update or will be fixed in the next. Let me know if it's still happening.

31. Please bring back short handed Full Tilt Point satellites.

- Sorry, can you clarify what's missing? Is it a 6-handed FTP sat to a $26 token? Or something else?

32. Doug, FYI your solution to fixing freeze ups in the new client several months ago (LAN settings, uncheck automatically detect settings etc) broke several things on my computer including HEM, IE, and gmail notifier. Once I reenabled that they all started working again.

- You're the first person I've seen report problems from changing that setting. The good news is that you shouldn't have a problem after switching it back to the way it was.

Doug
FTPDoug is offline   Reply With Quote
Old 10-01-2009, 07:08 AM   #2
Bannnnnnn
banned
 
Bannnnnnn's Avatar
 
Join Date: Jun 2009
Posts: 3,697
Re: FTP Answers 10/1

frist
Bannnnnnn is offline   Reply With Quote
Old 10-01-2009, 07:14 AM   #3
kooze
journeyman
 
Join Date: Jul 2007
Posts: 251
Re: FTP Answers 10/1

There is a thread on problems with checks (9 numbers instead of 10)- which has not been mentioned.

Can you confirm that the issue has been resolved?

https://forumserver.twoplustwo.com/28...thread-186444/


thanks
kooze is offline   Reply With Quote
Old 10-01-2009, 07:15 AM   #4
Nofx Fan
banned
 
Join Date: Jun 2008
Posts: 7,632
Re: FTP Answers 10/1

Damn, you are always first. Play poker much? (mad cause I was gonna try my first "first" post)

meh, might as well read what doug and ftp did to their site now.
Nofx Fan is offline   Reply With Quote
Old 10-01-2009, 07:24 AM   #5
JLBorloo
Pooh-Bah
 
JLBorloo's Avatar
 
Join Date: Dec 2008
Location: think global, bang local.
Posts: 5,222
Re: FTP Answers 10/1

Doug,

All these messages are nice and everything, and most of regulars paying 1k rake+/month are probably delighted to hear that you added 1$ HUSNG.
While I appreciate the communication effort from FTP, I think we mostly care about :

- the ratholing scum. Do something, or I think a lot of people are going to leave soon (i.e in January for the ones who are going to go for supernova), or sooner for others like me who are europeans. The situation is absolutely not tolerable. And stfu shorstackers, I beat you guys for 3ptbb/100, but Im fed up with not being able to play hands with fishes.

- the RSA Token.
JLBorloo is offline   Reply With Quote
Old 10-01-2009, 07:34 AM   #6
johan313
journeyman
 
Join Date: Jul 2008
Posts: 295
Re: FTP Answers 10/1

Quote:
Originally Posted by JLBorloo View Post
Doug,

All these messages are nice and everything, and most of regulars paying 1k rake+/month are probably delighted to hear that you added 1$ HUSNG.
While I appreciate the communication effort from FTP, I think we mostly care about :

- the ratholing scum. Do something, or I think a lot of people are going to leave soon (i.e in January for the ones who are going to go for supernova), or sooner for others like me who are europeans. The situation is absolutely not tolerable. And stfu shorstackers, I beat you guys for , but Im fed up with not being able to play hands with fishes.

- the RSA Token.
Uhm, 3ptbb/100? Im not sure that is possible, you must have been running like a god VS them or played with some terrible shortstackers.
johan313 is offline   Reply With Quote
Old 10-01-2009, 07:49 AM   #7
dwalker012
banned
 
Join Date: Aug 2006
Location: USA
Posts: 783
Re: FTP Answers 10/1

Quote:
Originally Posted by JLBorloo View Post
Doug,

All these messages are nice and everything, and most of regulars paying 1k rake+/month are probably delighted to hear that you added 1$ HUSNG.
While I appreciate the communication effort from FTP, I think we mostly care about :

- the ratholing scum. Do something, or I think a lot of people are going to leave soon (i.e in January for the ones who are going to go for supernova), or sooner for others like me who are europeans. The situation is absolutely not tolerable. And stfu shorstackers, I beat you guys for 3ptbb/100, but Im fed up with not being able to play hands with fishes.

- the RSA Token.
This is so tired.

Why don't YOU do something about it? Take the fight to them (shorties) instead of just folding on their shove? The worst case scenario they double up and leave.

Adjust, attack, and get to the fishes. smh
dwalker012 is offline   Reply With Quote
Old 10-01-2009, 07:53 AM   #8
drkamikaze
banned
 
drkamikaze's Avatar
 
Join Date: Dec 2008
Posts: 2,109
Re: FTP Answers 10/1

Hi Doug,

About Euro accounts: Can you make it so that everyone, not just Euro players, can hold their accounts in Euros or other currencies you offer in the future?

With the dollar likely to collapse, this is a huge concern for me.
drkamikaze is offline   Reply With Quote
Old 10-01-2009, 07:59 AM   #9
JLBorloo
Pooh-Bah
 
JLBorloo's Avatar
 
Join Date: Dec 2008
Location: think global, bang local.
Posts: 5,222
Re: FTP Answers 10/1

Quote:
Originally Posted by dwalker012 View Post
This is so tired.

Why don't YOU do something about it? Take the fight to them (shorties) instead of just folding on their shove? The worst case scenario they double up and leave.

Adjust, attack, and get to the fishes. smh
dude I create deep tables every day. Playing like 4 tables HU at the same time, with 5 others FR. And I occasionnaly start non-deep tables because they are juicy too fishwise. Im just fed up with being perpetually shoved on when I call with hands that have good post flop value against a fish range. Your red army of lazy retards and MGR vampires should not prevent people actually putting effort into being good at poker of using their skills to own fishes.


My wr is due to playing 20bb stackers HU (when I create non-deep tables).
JLBorloo is offline   Reply With Quote
Old 10-01-2009, 08:09 AM   #10
oscillator
veteran
 
oscillator's Avatar
 
Join Date: Nov 2006
Location: Website Launched
Posts: 3,219
Re: FTP Answers 10/1

didnt read just yet but all my old history transactions are erased. hoping theyll be up in a few hours. very important i have these records.
oscillator is offline   Reply With Quote
Old 10-01-2009, 08:17 AM   #11
triplej2688
old hand
 
triplej2688's Avatar
 
Join Date: Aug 2008
Location: Neverland
Posts: 1,755
Re: FTP Answers 10/1

Quote:
Originally Posted by oscillator View Post
didnt read just yet but all my old history transactions are erased. hoping theyll be up in a few hours. very important i have these records.
Yea This, very much so
triplej2688 is offline   Reply With Quote
Old 10-01-2009, 08:18 AM   #12
triplej2688
old hand
 
triplej2688's Avatar
 
Join Date: Aug 2008
Location: Neverland
Posts: 1,755
Re: FTP Answers 10/1

doesn't look like they updated much. Doug just answering the same questions over and over again
triplej2688 is offline   Reply With Quote
Old 10-01-2009, 08:18 AM   #13
ready 2 win
Pooh-Bah
 
ready 2 win's Avatar
 
Join Date: Jul 2009
Posts: 3,968
Re: FTP Answers 10/1

I go along with JLBorloo.

Do something about these scums.

At some times I go straight forward in the lobby to the deep tables (even if there are only 5-6 tables) b/c normal tables are overloaded with 4+ short stackers.
ready 2 win is offline   Reply With Quote
Old 10-01-2009, 08:25 AM   #14
cjk73
grinder
 
cjk73's Avatar
 
Join Date: Jan 2007
Location: Within striking distance of AC
Posts: 548
Re: FTP Answers 10/1

Quote:
30. sometimes one of the players continues to display their last action even when the action is not on them... kinda annoying because I have to hover over their pod to see what their stack size is

- I believe this was either fixed in the last update or will be fixed in the next. Let me know if it's still happening.
It is still happening...... a lot!
cjk73 is offline   Reply With Quote
Old 10-01-2009, 08:32 AM   #15
cjk73
grinder
 
cjk73's Avatar
 
Join Date: Jan 2007
Location: Within striking distance of AC
Posts: 548
Re: FTP Answers 10/1

Might as well restate the request being floated in the 9/22 thread regarding the suggested compromise between shorts and fulls:

Standard: 50 - 100bb
Short: 20-100bb
Deep: 100 - 200bb


The logic is that the shorts will still have their ample supply of fuller stack fish at the 20-100 game and the fulls can play multi-street poker at the 50-100 game.
cjk73 is offline   Reply With Quote
Old 10-01-2009, 08:34 AM   #16
SirRaisealot
grinder
 
SirRaisealot's Avatar
 
Join Date: Feb 2008
Location: "No." "No?" "Nooo!" "Nooooo...."
Posts: 434
Re: FTP Answers 10/1

Quote:
Originally Posted by FTPDoug View Post
3. SB increase with the mouth wheel.

- That's the first lisp I've ever seen in writing. This is down as a project and will happen, but I don't know when. Hopefully before the end of the year, but no promises.
seriously, how hard can it be? this should be like 2 lines of source code.

Quote:
Originally Posted by FTPDoug View Post
19. When will you add euro's?

- I don't have a date. Assuming we're just talking about storing your account balance in Euros, sometime in the first half of 2010 is a somewhat realistic guess.
ok, so at first it was "sometime this year", now it's sometimes next year, will it really happen before 2012?
SirRaisealot is offline   Reply With Quote
Old 10-01-2009, 08:35 AM   #17
ivantheterbl
grinder
 
ivantheterbl's Avatar
 
Join Date: Jul 2008
Posts: 481
Re: FTP Answers 10/1

Quick Question-- When do you expect people to get their Take 2 bonuses, I qualified for 50 and it still hasn't made its way into my account
ivantheterbl is offline   Reply With Quote
Old 10-01-2009, 08:53 AM   #18
phjjr
journeyman
 
Join Date: May 2009
Posts: 258
Re: FTP Answers 10/1

Quote:
Originally Posted by ivantheterbl View Post
Quick Question-- When do you expect people to get their Take 2 bonuses, I qualified for 50 and it still hasn't made its way into my account
Yeah there are a lot of fish that spent their entire roll trying to get this and now they cant get it and play. Really pisses me off.
A lot of ppl are pissed about this not just the 1s not getting the bonus when due.
phjjr is offline   Reply With Quote
Old 10-01-2009, 08:54 AM   #19
Cardfish1
old hand
 
Cardfish1's Avatar
 
Join Date: Apr 2009
Posts: 1,936
Re: FTP Answers 10/1

Quote:
Originally Posted by FTPDoug View Post
4. You didn't respond to my complaint in the last thread about support's completely unacceptable response time. I realize that it's not really a question, but I think a lot of people would like to hear you acknowledge the problem, and we'd obviously really like to hear that you're going to do something about it

- Okay. I acknowledge the problem. There's no magic fix, unfortunately. It's a lot of small things that will incrementally improve things over time. I would argue that things have improved quite a bit over the last two years, and they will continue to improve.Doug
This is exactly the answer we would expect from a company that is going to do next to nothing to solve the problem. As far as the improvement, you went from horrible to only terrible. Congrats on that.



P.S. Here's a hint for the magic fix. Hire more (a lot more) support people ASAP and empower them to solve problems.
Cardfish1 is offline   Reply With Quote
Old 10-01-2009, 09:14 AM   #20
Suigin406
Carpal \'Tunnel
 
Suigin406's Avatar
 
Join Date: Jul 2006
Location: gogogo
Posts: 27,096
Re: FTP Answers 10/1

Thanks for the update.

Sigh though, I get so excited every time that tokens will be coming...
Suigin406 is offline   Reply With Quote
Old 10-01-2009, 09:23 AM   #21
Jkarioun
old hand
 
Jkarioun's Avatar
 
Join Date: Sep 2008
Posts: 1,338
Re: FTP Answers 10/1

30. sometimes one of the players continues to display their last action even when the action is not on them... kinda annoying because I have to hover over their pod to see what their stack size is

not fixed yet

also timezones and € please
Jkarioun is offline   Reply With Quote
Old 10-01-2009, 09:25 AM   #22
Furo86
adept
 
Join Date: Jun 2009
Posts: 864
Re: FTP Answers 10/1

No word about the EU Electronic store?
When will you add some decent items or improve the shipping speed? 12 weeks is way too much.
The better choice would be Cadooz gift certificates (would be cheaper for you as well), so some word about that please? I couldn`t be such a huge problem, Stars got them within a few weeks...
Furo86 is offline   Reply With Quote
Old 10-01-2009, 09:28 AM   #23
bobboufl11
Carpal \'Tunnel
 
bobboufl11's Avatar
 
Join Date: Mar 2008
Posts: 13,978
Re: FTP Answers 10/1

It would be nice if we could unregister from MTTs from the main lobby
bobboufl11 is online now   Reply With Quote
Old 10-01-2009, 09:51 AM   #24
Goodfella_84
enthusiast
 
Join Date: Dec 2008
Posts: 75
Re: FTP Answers 10/1

Can you please add a 'sit-out all' button for cash game tables.
Goodfella_84 is offline   Reply With Quote
Old 10-01-2009, 10:04 AM   #25
kikadell
Carpal \'Tunnel
 
kikadell's Avatar
 
Join Date: Dec 2008
Location: Sydney, Australia
Posts: 9,921
Re: FTP Answers 10/1

might as well post my $0.02

1. 4 handed tbls would be the nuts. i know u just said they prob wont even happen
for ring games, but is there any reason for this?

2. tbls deeper than 200bbs would also be sick

3. is there any plan to fix the ratio for the mlh games from 1:4 to 1:6?
a 20/40 lhe player just doenst have the roll for 5/10nl, and pretty much everyone ive spoken w/ agrees w/ me. and just as an fyi, the ml games are currently dead

4. rsa ldo
kikadell is offline   Reply With Quote

Reply
      

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Forum Jump


All times are GMT -4. The time now is 10:04 PM.


Powered by vBulletin®
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Copyright © 2008-2017, Two Plus Two Interactive
 
 
Poker Players - Streaming Live Online