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Frozen Stars Account Frozen Stars Account

11-19-2018 , 11:23 AM
After depositing $10 here and there up to about $70, I got my bankroll up to $330 playing 10NL and 50NL zoom. Now my account is randomly frozen, is it against their terms of service to deposit from a card not under your name which I think I might have done. If so why don't they just not allow the deposit in the first place if it's not under your name. Oh yeah because they're greedy little money grabbers.
Frozen Stars Account Quote
11-19-2018 , 11:53 AM
Enemy Ego,

PokerStars has not said publicly that it is against their Terms of Service to deposit from a card not under your name. In fact, their Terms of Service includes no such provision.

Thus, you should probably settle down, and help PokerStars resolve the situation amicably. You can do this by following the instructions in the email that they probably sent to you.
Frozen Stars Account Quote
11-19-2018 , 12:22 PM
Quote:
Originally Posted by Josem
Enemy Ego,

PokerStars has not said publicly that it is against their Terms of Service to deposit from a card not under your name. In fact, their Terms of Service includes no such provision.

Thus, you should probably settle down, and help PokerStars resolve the situation amicably. You can do this by following the instructions in the email that they probably sent to you.
Ok that's good to know. I emailed them strait away.
Frozen Stars Account Quote

      
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