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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

07-21-2019 , 12:21 AM
ACR question,

I've seen a bunch of 100GTD freerolls all spread within 10mins apart. Is this new or has it been going on for awhile?
I've been playing at a different timezone only yesterday then i notice this.
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07-21-2019 , 12:37 AM
Quote:
Originally Posted by YKCaiTLH1314
ACR question,

I've seen a bunch of 100GTD freerolls all spread within 10mins apart. Is this new or has it been going on for awhile?
I've been playing at a different timezone only yesterday then i notice this.
They've been going on for a couple days now. I think ACR thinks that a few $100 freeroll donk fests will make everyone forget about the hundreds of thousands of dollars that players are owed for VIP Loyalty Rewards
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07-21-2019 , 01:10 AM
Quote:
Originally Posted by Bens_Grandma19
They've been going on for a couple days now. I think ACR thinks that a few $100 freeroll donk fests will make everyone forget about the hundreds of thousands of dollars that players are owed for VIP Loyalty Rewards
OIC, thanks mate.
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07-21-2019 , 04:43 AM
Quote:
Originally Posted by blobbloblob
I just tried to login to my ACR account and it says my account is suspended. what the...

Edited with Email I recieved after calling customer support. I already responded to the email.

The only reason I can think this happened is because I've recently been using hotel wifi and sometimes using my hotspot on my phone.
Update. At this time it's been 14 hours since I've sent them the email with their requested information. I never got a response. I just contacted live chat and the person claims they did not recieve an email from me. So I sent another email and live chat says it takes atleast 30minutes to recieve the email...

How ancient are the Computers/Servers that WPN are using?

And yes I know I am a degenerate for making a big deal about this at 430am EST.
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07-21-2019 , 05:02 AM
is it probably safe to say if we win another last minute ticket in a satty today (and it goes unused) it can be used for the next venom coming up?
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07-21-2019 , 07:15 AM
Quote:
Originally Posted by AintNodaisy
Also, I participated in the 50% reload bonus and though I've put in volume; my percentage to accomplish the bonus %; hasn't moved in 2 days.
Had a Live Chat with support last night... First guy I chatted with, said that the bonus percentage, would be updated for me in 5-10 minutes... Two hours later it wasn't... So I had another Live Chat with a different support person and he said it would be updated in 10-20 minutes.

I let him know, I already had this conversation before (and was given the same spiel) and nothing was updated. He had me wait, while he tried to rush my request through. After about 10 minutes, he confirmed it was entered in the computer and it would take another 10 minutes to show up...

More than 4 hours later... It's still not updated.

The only question is, when do I go for it a third time?
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07-21-2019 , 08:44 AM
Now
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
07-21-2019 , 08:59 AM
Are some hand histories still missing or is it fixed? Just wondering if I should play today.
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07-21-2019 , 10:40 AM
most likely asked before but cant find in last 3 pages.


What happens if i win a venom ticket but i am also playing the venom at the same time?
I am playing venom 100% and likely from the start, but i also want to play the satellites , if i win tickets there , do they just become useless if not used because my original entry makes it through?
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07-21-2019 , 11:03 AM
I guess tables freezing and disconnecting is a every day thing now?
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07-21-2019 , 12:08 PM
Quote:
Originally Posted by Mckittrick19
I guess tables freezing and disconnecting is a every day thing now?
Played a couple thousand hands yesterday and actually didn't experience a single disconnect or hang up, much to my relief. First time since current software launch.
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07-21-2019 , 12:16 PM
Quote:
Originally Posted by AintNodaisy
Software was super slow, super glitch ridden late last night. Probably the worst it's been since the update. I was playing 2nl & 5nl (4-8 tables) and got the money in (all-in vs all-in) 6 times by my count, and HM2 only recorded 1 of those pots.

Also, I participated in the 50% reload bonus and though I've put in volume; my percentage to accomplish the bonus %; hasn't moved in 2 days.

Also, as others have said... I suspect rakeback isn't tracking correctly; due to my volume versus the amount I'm seeing.

Beta Tester 34876283, signing out.
Bad news, apparently. I made mention of this a couple of days ago because even though I am 6-tabling 25 and 50NL 6 max and have raked about 400 dollars in 14,000 hands according to my rakeback page, I've only managed to score 418 points out of 3600 toward unlocking my full $150 bonus. Simple math means I'll need to play well more than 100,000 hands at my level to clear the bonus, which will not be possible. AT your level, you'll need 5-10x that amount... Since this doesn't appear unusual to anyone here, I guess that means the joke was on us when we re-loaded.
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07-21-2019 , 12:21 PM
Quote:
Originally Posted by TheGull
Bad news, apparently. I made mention of this a couple of days ago because even though I am 6-tabling 25 and 50NL 6 max and have raked about 400 dollars in 14,000 hands according to my rakeback page, I've only managed to score 418 points out of 3600 toward unlocking my full $150 bonus. Simple math means I'll need to play well more than 100,000 hands at my level to clear the bonus, which will not be possible. AT your level, you'll need 5-10x that amount... Since this doesn't appear unusual to anyone here, I guess that means the joke was on us when we re-loaded.
I spoke to support yesterday because this was happening to me also. They said if I wait a few days it will all catch up. I dont believe them at all but thats what they said.
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07-21-2019 , 12:25 PM
Quote:
Originally Posted by AintNodaisy
Had a Live Chat with support last night... First guy I chatted with, said that the bonus percentage, would be updated for me in 5-10 minutes... Two hours later it wasn't... So I had another Live Chat with a different support person and he said it would be updated in 10-20 minutes.

I let him know, I already had this conversation before (and was given the same spiel) and nothing was updated. He had me wait, while he tried to rush my request through. After about 10 minutes, he confirmed it was entered in the computer and it would take another 10 minutes to show up...

More than 4 hours later... It's still not updated.

The only question is, when do I go for it a third time?
Our Bonus System makes tracking and redeeming your bonuses amazingly easy, click here to find all the details of it.
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07-21-2019 , 12:30 PM
I intended to play MOSS but i see the problems haven't been quite worked out yet so looks like i'm gonna pass until it all gets smoothed out. I feel by continuing to play with bugs doesn't encourage them to fix the bugs
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07-21-2019 , 12:47 PM
Quote:
Originally Posted by Gambit504
I spoke to support yesterday because this was happening to me also. They said if I wait a few days it will all catch up. I dont believe them at all but thats what they said.
I spoke to support on day 2 because I was astonished at having played so much and only gaining about 2% progress, and I was told it's correct. They sent me a spreadsheet which was completely useless and showed that I was earning like .001 points per hand... I think. I couldn't really tell because there were no labels or info anywhere, just a jumble of numbers and hand numbers.

We're ****ed.
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07-21-2019 , 12:57 PM
Quote:
Originally Posted by TheGull
Played a couple thousand hands yesterday and actually didn't experience a single disconnect or hang up, much to my relief. First time since current software launch.

It happens to me every time the tourney thing pops up in the middle of the table. So i gave up playing
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07-21-2019 , 02:00 PM
Quote:
Originally Posted by Zebest7r
most likely asked before but cant find in last 3 pages.


What happens if i win a venom ticket but i am also playing the venom at the same time?
I am playing venom 100% and likely from the start, but i also want to play the satellites , if i win tickets there , do they just become useless if not used because my original entry makes it through?
Searching for "venom" in this thread finds https://forumserver.twoplustwo.com/s...ostcount=20711

(Whether or not that is correct I don't know.)
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07-21-2019 , 02:25 PM
My 24 hour update on my account being suspended. Still no responses to my 2 emails I sent. However they sent me a feedback email to rate support.

There Is no definite reason to why my account is suspended accept for what I can base on the questions they sent me. My assumption is because over the past couple of weeks I've played on hotel wifi and phone mobile hotspot.
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07-21-2019 , 03:07 PM
Damn. Can't believe the Venom hit its guarantee. What does this say about the state of online poker in the US?
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07-21-2019 , 03:13 PM
Quote:
Originally Posted by idiosyncratic
Damn. Can't believe the Venom hit its guarantee. What does this say about the state of online poker in the US?
We're desperate for action online.
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07-21-2019 , 03:23 PM
Quote:
Originally Posted by TheGull
Bad news, apparently. I made mention of this a couple of days ago because even though I am 6-tabling 25 and 50NL 6 max and have raked about 400 dollars in 14,000 hands according to my rakeback page, I've only managed to score 418 points out of 3600 toward unlocking my full $150 bonus. Simple math means I'll need to play well more than 100,000 hands at my level to clear the bonus, which will not be possible. AT your level, you'll need 5-10x that amount... Since this doesn't appear unusual to anyone here, I guess that means the joke was on us when we re-loaded.
I only re-bought for $50; so I'm only due $25... Yeah, it's difficult/near impossible, to clear any bonus these days...

On the plus side, when I looked this morning my bonus had increased 1%; it doesn't seem right, that I went from +8% (first two days) to +1% the next two days, as I put in a decent amount of hands...

On the plus side, rakeback has increased-seemingly about where it should be.

At this point I've resigned to the fact that it is, what it is. (mostly-)
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07-21-2019 , 03:24 PM
Got my first bot verification captcha. Popped up on my lobby. Took like 5 seconds to pick out tarffic lights. Had no issues completing in time to get back to my 12 tables.
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07-21-2019 , 03:45 PM
Quote:
Originally Posted by idiosyncratic
Damn. Can't believe the Venom hit its guarantee. What does this say about the state of online poker in the US?
Hard to believe, a handful of experts here guaranteed it would overlay big, some claiming by 2 million or more.

Have to "wonder" if the claims of insolvency and other wild accusations are just as wrong.

It says that there is a big demand for poker, worldwide.
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07-21-2019 , 03:57 PM
Quote:
Originally Posted by blobbloblob
My 24 hour update on my account being suspended. Still no responses to my 2 emails I sent. However they sent me a feedback email to rate support.

There Is no definite reason to why my account is suspended accept for what I can base on the questions they sent me. My assumption is because over the past couple of weeks I've played on hotel wifi and phone mobile hotspot.
If you still haven't gotten back a response I would PM Winning_TD
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