Ex-Official Winning Poker Network (ACR, BCP, True) Discussion Thread - Page 5 - Internet Poker

39suited · 10-20-2011, 06:41 PM

Quote:

Originally Posted by Clever Nickname

One more thing I noticed after putting in a bit longer of a session, there needs to be a way to prevent tables from grabbing focus every time the action is on you. It makes it very hard to take notes on a player while multitabling when you get pulled away every time you manage to get two words typed.

That is already possible. If you are at a table (also as observer), click on the symbol in upper left corner to access the options. Under General -> Game Options there is a check box for "Auto Switch between tables".

Clever Nickname · 10-20-2011, 07:48 PM

Awesome, thanks! I totally didn't notice that.

Altitudes · 10-21-2011, 03:58 AM

Quote:

Originally Posted by Altitudes

Maybe dude. I had a $0.25 ticket that I won for some feeder tournament, and also an $11 ticket that I couldn't play at the scheduled time. I asked support if they could either give me the ticket so I could play them at a different time, or the buyin amount in cash, and they said they couldn't. WTF?

Quote:

Originally Posted by 39suited

Do you still have the TID or when it was supposed to take place? And who said that, live chat or support by email? Try to submit as much info as possible to the ACR Rep by PM on 2+2 and they will look into it, yesterday was a holiday at Costa Rica so they will just check in again today.

Sent the ACR Rep a PM yesterday, and he replied saying he sent the info to someone else higher up. I will post an update in here when I hear back.

39suited · 10-21-2011, 04:01 PM

I guess someone on Yatahay doesn't hate Pocket Queens as much right now, Bad Beat Jackpot just hit with Queens vs Kings on NL100 ... board Q-K-Q-K-7.

Who_Yaw · 10-21-2011, 05:50 PM

A few software issues. My auto-buy-in and auto-reload don't work. So, when I log in, I have to max out the table buy in because it always starts me off at the minimum. But it gets worse. The "cashier" button is next to the "OK" button when topping up. If I hit "cashier" by accident, I lose my spot on the wait list and my seat on that table.

So, please get the auto-buy-in and auto-reload working, and don't take my seat if I hit the wrong button.

outlawzer0 · 10-21-2011, 06:29 PM

just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?

Matsamuy · 10-22-2011, 12:22 AM

ACR told me that the funds were now available to be drawn from. However I had yet to receive the check from my bank, and in any case I have recently moved. I asked for a stop payment on the check, and am waiting for that request to be fulfilled so the funds show up on my player account again.

testcase · 10-23-2011, 05:56 PM

I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?

39suited · 10-23-2011, 06:13 PM

Quote:

Originally Posted by testcase

I keep seeing commercials on TV, is this a real poker site for money

Yes. It is a skin on the Yatahay network and they recently acquired DoylesRoom. No idea about the legal issues for advertising within the US though ...

slicknickntempletx · 10-23-2011, 07:17 PM

what are the deposit options?

GreyCat · 10-23-2011, 08:51 PM

bust out that plastic homie

slicknickntempletx · 10-23-2011, 10:17 PM

Quote:

Originally Posted by GreyCat

bust out that plastic homie

Aight then playa

SMUTTTT · 10-24-2011, 11:07 AM

Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?

39suited · 10-24-2011, 11:21 AM

Checked and only found the FAQ: http://www.americascardroom.eu/poker...ort/poker-faq/

They recently acquired DoylesRoom, so maybe not all of the content was moved over to the new website

AcesUp998 · 10-24-2011, 03:08 PM

Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.

**ACR Rep** · 10-24-2011, 04:49 PM

Quote:

Originally Posted by Clever Nickname

So I just started playing on the site for the first time today, and I've noticed that if I use the "tile windows" feature with, say, four windows open, rather than tiling them to fill the screen, it shrinks them all down as small as possible. Is there a way around this, or is this another thing that will be fixed in the next software improvement?

It will be fixed with an upcoming upgrade before the end of the year.

Quote:

Originally Posted by outlawzer0

just read through this topic, and there seems to be a handful of bounced checks. Any word on those fixed?

How fast are cashouts?

It depends on the type of cashout you chose. Bounced checks have to be adressed case by case and most of them have been already sent out again.

Quote:

Originally Posted by testcase

I keep seeing commercials on TV, is this a real poker site for money, and if so how can they advertise?

Advertising a .net site is ok for any site.

Quote:

Originally Posted by SMUTTTT

Where on your site can i see your ToS or Code of Conduct? I cant find them.
Every pokersite i know of have them available for everyone to see. Why dont you?

They are being re-written and will be out in the next couple of days.

Quote:

Originally Posted by AcesUp998

Hello ACR,

You mentioned an update for Mac and show mucked cards. What's the estimated time on those going through? And you mean mac download, right? Not that stupid flash player so it can be played on a browser.

Thanks.

This will be ready by the end of the year or the beginning of next year. The way the Mac update will come is not definite yet. It will be a big release, so as soon as we have more information about it we will release it.

Have a great day!

me no tell · 10-24-2011, 09:06 PM

Can we get some 18 man sng's?

bigpotpoker · 10-24-2011, 09:54 PM

I just don't get how americans are still allowed to play? In your opinion how safe is it.

**Bobo Fett** · 10-24-2011, 10:45 PM

Quote:

Originally Posted by bigpotpoker

I just don't get how americans are still allowed to play?

Why wouldn't they be?

39suited · 10-25-2011, 12:25 PM

Quote:

Originally Posted by bigpotpoker

I just don't get how americans are still allowed to play? In your opinion how safe is it.

In fact Online Poker is not illegal ... unless you live in Washington State.

samm1ch · 10-25-2011, 03:34 PM

I love the site and with the direction its going in it seems to be getting better month by month but there are a few things i have concern with.

first of all the bad beat jackpot tables at the .05/.10 level just seem a bit too much. I realize that the idea of winning a jackpot to a small stakes players seems very attractive but the rate of rake and the jackpot contribution most of the time make it incredibly hard to make any money on those tables no matter who u are. In my opinion the bbjp tables should start at the 50nl lvl at least.

Also if I win tourney dollars the only things i can use them on are sngs which hardly ever run. Maybe add some tournaments that take td's as well since u run so many sats or add a Sit and Go promotion so that those start running regularly. No rake for sngs for a month comes to mind as an idea

all in all i think u guys have a great site in the making and look forward to seeing you guys develop even more.

39suited · 10-25-2011, 03:43 PM

Quote:

Originally Posted by samm1ch

Also if I win tourney dollars the only things i can use them on are sngs which hardly ever run. Maybe add some tournaments that take td's as well since u run so many sats

Actually it makes sense that you should be able to use these tokens / tournament dollar for all games, e.g. have a balance for cash and tournament dollars - gonna bump that suggestion