Quote:
Originally Posted by VegasLights
Please America's card room, fix the layout so that PLO and other games are easier to get to. This should be a top priority, especially seeing as PLO is a HUGE rake generator.
Quote:
Originally Posted by onesteptheface
It's not just plo that is a pita to find. Navigating the site in general is pretty terrible. NL, PL, FL, Low, med, high. For example the letters on the FL "button" turn from greyish to blue when you click them. And with all the options it's hard to tell right away whats clicked(blue).
Here is the problem, between NL, PL, FL, LOW MED HIGH TOURNAMENTS and the PLAY MONEY buttons there are way too many combinations of things that can be pressed. Many of these combinations will yield ZERO tables at all(a blank white screeen) or a bunch of empty tables on the screen.
I'm not saying it's impossible but it is ridiculous compared to other sites.
I have never, never, never, been able to get the 4 color deck to work. I change the setting, press ok, apply, etc and nothing changes.
Also, If I win a hand that goes to showdown and my opponent mucks are you seriously telling me I can't see his hand in the history?
And also, when you join a table and you have the option to "Wait for Big Blind", how do you know if you are waiting or not? Is the button Black when you have it set to wait, or is it "charcoal" Black? LOL.
The auto post,auto muck,straddle circles that you actually click and something more than a slight color change happens seem to be the way to go in my opinion.
Another example: Go to 32 card draw (whatever the hell that is) and see how many buttons you have to click to get different tables to come up. OK find a table and pick one. Then change all the settings and try to go back to that table real fast. Good Luck
Anyway gotta go google "telesina" now so if I ever can hit the right combination of buttons and find a table I will know how to play.
Thank you very much for the feedback! All of those things are on the list for upcoming software releases in different orders. But they all will be fixed.
Quote:
Originally Posted by sandbagged
Do you need to deposit first before being able to cash out?
Are there any fees associated with cashing out via check?
Also, what are the maintainance fees mentioned? Is it only for people using debit to deposit and withdraw?
Are there player to player transfers?
If the money in the account has been provided through a P2P, the customer has to produce rake by playing 25 raked hands at least, prior any cash out and after that the Security Manager is the one who takes the final decision...
No fees for checks.
I believe the maintenance fees come with the card. Its probably a bank policy.
Yes player to player transfers are available go to:
- My Account
- Chose "Details"
- The player to player option is on the left hand menu
Quote:
Originally Posted by mjcace
lol ya I was wondering about this from the tourney I played Sunday, when my opponent mucked and I couldn't see what he had. Am I right to assume PT3 wouldn't have been able to known his cards ether? I use HEM but it doesn't work with ACR but I might get PT3 if it works. gotta fix this and save our HHs to a file or folder soon.
Also , please please somehow fix all tourneys to have a 5 minute break that starts at 55 past the hour. I know it will be a lot of work but it makes since for all types of players. Even casual players play more than 1 table these days.
- are player funds segregated?
Good Luck ACR!
That is a feature that is under consideration, more info coming soon.
The syncronized breaks are on the list.
The segregation of the funds is not something we can discuss in a forum but I can say that everything is safe.
Quote:
Originally Posted by onesteptheface
And once again if I bet and get a call on the river and I win and my opponent mucks is there really no way I can see what he called me down with??????
Again, not for now, feature under consideration
Quote:
Originally Posted by SpartiK1S
Maybe I missed something on the main site, but is there any guarantee this site won't suddenly implode because it allows us players? I plan to deposit tomorrow, and am just a little hesitant.
This is a changing environment industry, I understand your concern. I can say that we have security measures in place to keep player funds safe. Even when the Yatahay Network domains were seized we never stopped paying our players. I guess the only way is to give it a try! Welcome!
Quote:
Originally Posted by RWHISSYLOL
39suited how do i get rakeback if i already made an account? and btw i noticed this morning the night before i had like 4k FPPS, and this morning when i looked at the rewards tab it says i only have 205 now... but my cashier still confirms i have 4.2k now a bug maybe?
Please send your username to
am@****************** and we will check your account.
The FPPs issue sounds like a bug, I forwarded this info to get it checked.
Quote:
Originally Posted by Who_Yaw
I'm looking to reload my account, but I'm waiting for a reload bonus. Does ACR offer them? I can't find one. Live chat didn't offer one. Can one be created for 2+2 members?
Hello! We don't have a reload bonus running at the moment but as soon as we do you will receive an email about it.
Quote:
Originally Posted by onesteptheface
How do you obtain the code for the new depositors freeroll?
It's probably just a $50 freeroll or something but if i qualify for it I want to play it.
Why would they not just send it(the code) to you with your first deposit confirmation?
Also why should I have to contact them every time a bonus should be released?
Shouldn't certain things like these be taken care of on ACR's end?
When you sign up you automatically go on the list for the following Saturday $250 Freeroll. If you can't play that day let me know and we can add you to another one.
I am not sure about what you mean by contacting support for bonuses to be released. That is automatic. Please send me your username to
am@****************** to check your account.