Oh man. Looks like I'm going from 43bb down to 18bb if it starts up right now, which it isn't.

Was thinking about trying to play on this site again, between them blasting music at me upon login and browsing the last few posts of this thread, I think I'll pass...

Shady Ass Bitches...

“But the CEO cares about poker and is visible on twitch and twitter”. “Plus all sites have issues”

I’ve read those two statements for a year now. Wondering how long they’ll still be relevant

What table in the 50K GTE $109 buy in??? I’m looking at multiple tables and nothing is moving except the clock!

The 16.5 and the 33

Paused now.....

Everything is cancelled. GG everyone. And GG ACR.....shady ****s

where did you hear this?

Acr twitter

Yep canceled and got an equity chop in one. But the other tournament I was in that recontinued, they let the blinds go up, and then it restarted. I busted out. Thats kinda BS.

He should be running the site. That might not be his skill set, but he cares abut the players and is smart enough to hire the right people.

The following describes a micro level freezeout:

About an hour ago, I was waiting to see whether my tournament would get the 100 required starters, even though I knew that it was very unlikely. I was the third to enter. First prize was $2,2xx--I don't remember the exact numbers.

It closed with around 46 players registered.

I decided to scan down for the next freezeout with a semi-decent structure and I found one with a $50 prize pool.

Then I looked carefully at the rest of the freezeouts The biggest prize pool was $500. That number was near at the bottom of the cage.

Then it hit me--this is a classic bait-and-switch.

They did not want anyone to win the >$2,000+ first prize. They just wanted to lure players, hoping that they would fill up some of other tournaments.

David Sklansky once said "The average IQ in a Los Angeles poker room is 125. I'll put that another way--poker players aren't stupid.

The freezeout with the biggest prize pool was near the top of the page. The second largest prize pool ($500) was near the bottom of the page. You see the shiny toy at the top first. When it doesn't run you scan down the page at the other tournaments. If you really want to play, you'll scan the entire page and maybe pick something before you see "$500" at the bottom.

I can't explain why they don't want people to play the bigger tournaments, but it's clear that they don't.

How many times would you wait a half hour or more for that tournament to fill up, or would you say, as I did--"As long as I'm here I might as will play something."

Blitz just timed me out of a $140 pot at 200nl with top set. Thankfully villain checked down to the river but still. Wtf man. And the venom is coming up with a $7MM guarantee in less than a month? Lolz.

Edit: didn’t think about it but maybe villain was timed out too lol

I will not play anything unless it’s a minimum 5k guarantee. Tournaments take too long as it is. 500 guarantee taking 4-8 hours to win 100 bucks is a waste of time. Keep money on other sites like ignition/bovada for times like this

Why would you say that?

If there's no reason for it, then it's far from cleat that they don't.

You might want to Google "Hanlon's Razor".

You could sell the extras before, but this was with the help of winning_TD. With him gone i don't have much faith they will make it possible who knows tho

I was just playing a $33 MTT and received this error message:
"Your login credentials are correct; however, we are unable to connect you to the poker room. Please email customer support at... and give them the error code: 525 so we can help you."

I was able to one more hand in before getting the message again and then by the time i got back in i had 0.86 of a BB. Really annoying because I was a big stack and by the time I busted was only 13 off the money. Everybody else did not seem to get disconnected.
Has anyone else got this message before and is there any chance I'd be able to get a refund? I've contacted customer support but haven't received a reply.

***

They gave me a refund

because he's a sane human

I was playing the $215 100k and the $88 60k that both froze and were cancelled 2 levels before the late reg ended.

Both of these tourneys had like 40% of the field remaining, all I can see if that I was simply issued a refund and no ICM payout from the tourneys.

I believe I saw something that says if the late reg is not over you will just receive a refund. But I had already busted the 109 and received no refund there.

So am I correct in understanding that IF the late reg is not over, ACR refunds the remaining players, and simply pockets the rest of the prizepool?

Or am I to expect to see some additional credit added to my account today?

https://lmgtfy.com/?q=acr+tournament...llation+policy

3. In late registration – If a regular, turbo/hyper or rebuy and add-on multi-table tournament is in late registration and is canceled, all players will receive the following compensation (including players who have busted): tournament buy-ins, rebuys, re-entries and fees back. It will be as if the tournament had never been played.

4. Running (after late registration has closed) – If a regular, turbo/hyper or rebuy and add-on multi-table tournament that is in a running state and not yet in the money is canceled, players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: A. 1 buy in back (No re-entries, no rebuys or add-ons). B. The remaining prize pool (all guarantees are honored) will be distributed on a percentage basis according to each player’s chip stack, for example, there are 100,000 chips in play, the prize pool is $100,000. Each chip is worth $1, you have 25,000 chips when the tournament is canceled. You will receive $25,000 of the remaining prize pool. *The maximum payout cannot exceed the 1st place prize.

5. In the money – If a regular, turbo/hyper or rebuy and add-on multi-table tournament is in the money and is canceled; players that have been eliminated from the tournament will not receive any compensation for the tournament. Players that remain in the tournament will receive the following compensation: A. All remaining players will receive the next minimum payout when the tournament is canceled. B. The remaining prize pool will be distributed on a percentage basis according to each player’s chip stack, for example;

The post above mine explains the ACR refund policy. Also when they are issuing refunds, it's typical for them to refund one tournament well before taking care of another.

Hilarious

lmao @ this site.

One of the ways a poker site should be judged by the ease with which you can withdraw money. 2 withdrawals denied. E-mailed support and they asked for documentation proof to withdraw to bitcoin. Understandable, but why ask for documentation already provided? Very poorly organized: what happened to the documents I provided previously? This site very clearly makes it difficult for people to withdraw and this fact alone makes it difficult to support. One last kick at the can while I re-submit documents.