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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

08-19-2019 , 05:58 PM
Anyone get their Blitz money back as of yet? Mine is still stuck in the year 0000.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-19-2019 , 06:48 PM
Quote:
Originally Posted by a dewd


Texted him after I replied to you. He will likely look at it late tomorrow. The BOSS Milly is running now and he has to be available for the FT. Could be a late night, so might not respond til later Monday US time.

Let you know when/if I hear back from him.
ok my Dewd. I waited another 24 hours and now its been 5 days. Still nothing.

I had high hopes after your response yesterday. Now I'm back to thinking I will never get it. How do you suggest I proceed? Try customer service again?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-19-2019 , 07:19 PM
Blitz up and running yet? Sorry to ask but I don't want to join and get booted again during a crash like last week.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-19-2019 , 07:32 PM
Quote:
Originally Posted by a dewd
Not sure if correct, but I got more added an ACR, nothing on other skins.
Yup, my ACR points almost doubled while my True points stayed static. Have rakeback on BCP, so I don't know re: BCP.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-19-2019 , 09:34 PM
Quote:
Originally Posted by whitedevil361
ok my Dewd. I waited another 24 hours and now its been 5 days. Still nothing.



I had high hopes after your response yesterday. Now I'm back to thinking I will never get it. How do you suggest I proceed? Try customer service again?
****, I kinda dropped the ball on it earlier. Sorry. I will follow up now and first thing in AM. Sorry. I sent the text, but got tied up earlier on something in the real world.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-19-2019 , 10:01 PM
Quote:
Originally Posted by whitedevil361
ok my Dewd. I waited another 24 hours and now its been 5 days. Still nothing.

I had high hopes after your response yesterday. Now I'm back to thinking I will never get it. How do you suggest I proceed? Try customer service again?
Quote:
Originally Posted by a dewd
****, I kinda dropped the ball on it earlier. Sorry. I will follow up now and first thing in AM. Sorry. I sent the text, but got tied up earlier on something in the real world.
Haha real world. Cool thanks. I gotta step in to the real world too next couple days so I won't be home obsessing over it. I got a hold of a decent customer service rep today and he gave me 24-48 hours time frame. But I heard 24-72 hours Friday. Anyway he assured me they were taking care of it. So I feel ok again. haha.

Thanks for the help. I asked a mod to give me DM privileges so we can take this off the thread.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 02:39 AM
If they can manage to run blitz without crashing I would actually play on this site.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 03:18 AM
Quote:
Originally Posted by IchTheocracy
Yup, my ACR points almost doubled while my True points stayed static. Have rakeback on BCP, so I don't know re: BCP.
Did this just happen automatically or did you contact them to get a manual accounting? No idea if my points were correct but I'll definitely contact support for a 2nd look if players are having to contact them to get accurate results.


And did anyone receive all of their $ for medals? I only got $10 (which I already had pending/redeemable before the update I believe) but should have gotten a lot more if they're paying out for play up to 8/1. Been wanting to switch to rakeback for months now but don't trust I'll get paid my pending VIP rewards if I switch before VIP is fixed.

Last edited by texpoker; 08-20-2019 at 03:29 AM.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 05:03 AM
Do blitz hands accrue rakeback?

Last edited by BigDickPlaya; 08-20-2019 at 05:30 AM.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 05:18 AM
I have noticed several times in the past week that hands I play are not being tracked either in the ACR hand history or on HM2. This has happened multiple times. The first time, support spent a long time and found a specific hand I knew was missing. Tonight, three one-stack hands were never tracked. Has anyone else had this issue?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 05:27 AM
First blitz session ended profitably because of this one - BOOOM!

Winning Poker Network (Yatahay) - $0.10 NL FAST (6 max) - Holdem - 6 players
Hand converted by PokerTracker 4

Hero (BTN): $10.00
SB: $9.90
BB: $58.95 (VPIP: 22.06, PFR: 14.71, 3Bet Preflop: 6.67, Hands: 70)
UTG: $13.33 (VPIP: 29.51, PFR: 22.95, 3Bet Preflop: 4.00, Hands: 63)
MP: $10.00 (VPIP: 21.28, PFR: 15.83, 3Bet Preflop: 10.34, Hands: 145)
CO: $15.21 (VPIP: 28.72, PFR: 19.15, 3Bet Preflop: 7.14, Hands: 95)

SB posts SB $0.05, BB posts BB $0.10

Pre Flop: (pot: $0.15) Hero has A A

fold, fold, fold, Hero raises to $0.30, SB raises to $1.00, fold, Hero raises to $2.30, SB calls $1.30

Flop: ($4.70, 2 players) 4 T 4
SB checks, Hero bets $7.70 and is all-in, SB calls $7.60 and is all-in

Turn: ($19.90, 2 players) 5

River: ($19.90, 2 players) K

Hero shows A A (Two Pair, Aces and Fours)
(Pre 81%, Flop 92%, Turn 95%)
SB shows 9 9 (Two Pair, Nines and Fours)
(Pre 19%, Flop 8%, Turn 5%)
Hero wins $18.91
Rake paid $0.75

$0.24 was deducted from the pot for the jackpot.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 05:37 AM
Quote:
Originally Posted by BigDickPlaya
Do blitz hands accrue rakeback?
Called about this: Yes, they do.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 05:38 AM
does it include beast points also?
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 09:22 AM
Quote:
Originally Posted by BeauJest
I have noticed several times in the past week that hands I play are not being tracked either in the ACR hand history or on HM2. This has happened multiple times. The first time, support spent a long time and found a specific hand I knew was missing. Tonight, three one-stack hands were never tracked. Has anyone else had this issue?
Yes its a feature that the hand histories are automatically deleted. That's right, it gets deleted so that you and support can't find the hands or tables in which you disconnect and lose a pot or get money frozen.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 11:02 AM
Just played a hour session of blitz and encountered no problems. Hopefully this time it will stay up for more than a few days.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 11:26 AM
Quote:
Originally Posted by JamesYang
Just played a hour session of blitz and encountered no problems. Hopefully this time it will stay up for more than a few days.
/fingers crossed here, as well. I had a ball in the blitz pool earlier.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 12:01 PM
Must be getting close, even affiliate pay is starting to show up. Wrong, but it's much better than $0.00
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 12:03 PM
Quote:
Originally Posted by a dewd
Must be getting close, even affiliate pay is starting to show up. Wrong, but it's much better than $0.00
Yeah but has anyone gotten frozen funds from Blitz refunded yet?

(FYI this is not complaining or leading in to ACR is horrible and I hate them and still play there, just asking if anyone is still waiting, I know we will get our money)
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 12:09 PM
Quote:
Originally Posted by Lozgod
Yeah but has anyone gotten frozen funds from Blitz refunded yet?

(FYI this is not complaining or leading in to ACR is horrible and I hate them and still play there, just asking if anyone is still waiting, I know we will get our money)
My guess is if you go through chat or customer service, not likely.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 12:37 PM
Add me to the list of people with stuck money from 8/14 that can't get help from chat or email customer support yet.

What are the account requirements to be able to send PMs on 2+2 so that I can PM Winning_TD?

Nice first post...
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 12:49 PM
Quote:
Originally Posted by BigDickPlaya
First blitz session ended profitably because of this one - BOOOM!

.

There are so many important issues and ppl are posting pokerhands and other unnecessary **** in here..... if you want to post hands go into hand review forum...

There are a lot of ppl missing 20k+ Rakeback + 20 bugs+ on the site, can we focus on this?

Anyone knows anything about Pokerking, they didnt pay a single player yet.
If I go into chat and tell them other skins already paid, they just say it will be paid soon but no estimated time..
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 01:28 PM
Quote:
Originally Posted by supern0va
Add me to the list of people with stuck money from 8/14 that can't get help from chat or email customer support yet.

What are the account requirements to be able to send PMs on 2+2 so that I can PM Winning_TD?

Nice first post...
If you look in the FAQ on this site it discusses the PM function. They won't say exactly how many posts you have to make before they make it available but if you want to post your SN and table info that you were on when the crash occurred. I can PM W_TD for you. I have done this for others in the past and W_TD has taken care of the issue. I think A Dewd has sent PMs for other players that don't have the PM function as well
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 01:35 PM
Quote:
Originally Posted by Bens_Grandma19
If you look in the FAQ on this site it discusses the PM function. They won't say exactly how many posts you have to make before they make it available but if you want to post your SN and table info that you were on when the crash occurred. I can PM W_TD for you. I have done this for others in the past and W_TD has taken care of the issue. I think A Dewd has sent PMs for other players that don't have the PM function as well
Thanks for the offer. I found the FAQ info.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 02:23 PM
I don't want to dump work onto the guy but w_td resolved the missing blitz money for me within an hour when I messaged him the other day. He was right on top of it.
[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread Quote
08-20-2019 , 02:42 PM
Quote:
Originally Posted by BigDickPlaya
I don't want to dump work onto the guy but w_td resolved the missing blitz money for me within an hour when I messaged him the other day. He was right on top of it.
Same here its happened twice and both times he had it resolved for me within an hour....
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