Seems pretty obvious that their database is working and it’s highly likely that they have all the information stored, just no way of displaying it because they are really bad with UI software. Also, how has HOG666 not had an aneurysm yet?

It happens both ways for me, occasionally... When I stack and when I get stacked... I think the crux is; that it might happen when one of the stacks is at 100BB and the other is over 100BB... But, honestly I have no idea what's going on with this, or what the criteria actually is...

I was beta testing HM3; but it seemed to happen a bit more often and one beta test (WPN software) was all I could handle.

There was something else over at the HM2 forums that explains specific criteria (other than what we note above), as to why a hand won't track.

I wish we'd get though this supposed WPN software improvement done, so HM2 can catch up. I started a BR challenge a couple weeks ago and sucks (win or lose) to not have the hands to track, or be able to post them and prove my PoW skills.

Shoving72 is certainly living up to his/her name in the current Venom.

This pass a human verification thing is going to **** me at some point, currently 6 tabling and it pops up, I click probably through 10 different tests like fire hydrants, traffic lights, chimneys, buses and none of them register. Then after 90 seconds I get a popup, it says I didn't pass one, which is 100% not accurate and to click ok ASAP and my account is being investigated. If I get kicked off while in 6 tournies I'm going to be irate.

Solid system they have in place. Screw over actual human players while 2-4 bots happily cheat and collude at every table.

Darn $6m+ prize pool for venom

This cannot be overstated. I was just 6 tabling some bigger MTTs and am deep in almost all of them...and this thing happened to me...never been so nervous doing one of those in my life.

I felt like ****ing Macgruber diffusing a bomb

Is anyone moved from the blinds into the blinds when they are moved to new tables? Happened to me three times in a row from BB to BB to BB.

Wasn’t sure if it was just me or not. Was yelling at my computer in a fit of rage after about the 10th captcha

I just can't let that go. Look at it this way. From what other business that you work with or for would you accept this level of incompetence? What if your bank is still working on your home loan, and after two months there are still "glitches?" Would seeing a rat in your favorite restaurant be a glitch, and you would you put up with it for two months? I'm running through all kinds of businesses in my head and I can't come up with one that would get away with this level of incompetence.

Your favourite local pool hall? A local swimming pool? Local pub? Etc; etc.

Yeah they just can't stop with that bs. Especially late in a tourney if you have a smaller type stack. You post your big, post your small, then all of a sudden poof! table change and your utg at a new table with the hand almost over. They rinse and repeat up to 4 times depending on how quick they want you out.

Learn how to defend your blinds? lol

I have just joined the forum and was wondering why there is not more of an outcry over WPN holding the player rewards hostage? I have been trying to get an answer from these guys for like a month and all they say is that the rewards will be available "soon". "Soon" never seems to come. These rewards, totalling in the millions I am sure, are easily calculated using contributed rake, the data for which is definitely currently available as anyone can run a report in the poker client to get this information for any time period. So what is the delay? I am starting to believe that these funds will never be paid. We should not tolerate this blatant scam. Thoughts?

I’m starting to wonder if HOG or his buddies are creating these accounts and posting stuff like this just so he can respond? Your money is not being held “hostage”.

not sure if serious

I have no idea what you are referring to. I just want a reasonable explanation as to why there has been such a ridiculous delay in allowing access to the loyalty rewards. all the data needed to pay these rewards is available, yet they do not pay them nor do they provide any time frame in which they will be paid. In my opinion, they are being held hostage. If you want to be an apologist for this poorly run site, go ahead. But there is no resonable explantion for a delay of over two months in avaiabilty of earned rewards.

Definitely serious. If you try and ask one of their inept customer service reps about this issue, you will not receive a coherent response. By delaying the availabilty of these rewards, the site has financial control of literally millions in funds that they should not have. There is no plausible reason as to why these rewrads cannot and should not be paid immediately. None.

Are you guys really so dense that you think HOG is the only person pissed off about waiting over 2 months to receive their player points?

Every cash game reg I talk to is upset about this. I'm personally owed about 4k and although I do think we will get paid at some point having to wait this long is unacceptable.

Has it been confirmed yet that we are receiving rakeback/elite benefits for hands that result in missing hand histories?

obviously he isn't the only one upset, but the general tone, mood swings and exact specific issues, coupled with low posts would suggest that there are multiple accounts making posts with the same keyboard warrior behind them.

I am in complete agreement with your sentiment. I do believe that they will eventually pay, but the ongoing length of this delay (with no concrete end in sight) is completely unacceptable and in my opinion defending their actions (or inactions) is incomprehensible.

I have not posted on this forum for years. I joined originally around 2001 and have long since forgotten my login credentials, not to mention I do not have the same email account etc. When I was active in prior years, I had thousands of posts. I just decided to re -engage due to the fact i was tired of receiving no legitimate answer on the loyalty rewards. To me, there is no reason to defend this site unless you are actually working for them.

It just amazes me that there is not more of an outcry on this issue. These rewards are your money! If the site stopped making withdrawals possible (which they have not as I received one last week) everybody would be screaming. I do not see the difference. These are our funds, just as much as if you deposited them and denying access to them borders on fraud.

Venom card faces are pretty annoying.

If you scrolled back, you would see there was plenty of outrage and visions of doom. Most realize they will get paid and it sucks to have it go on as long as it has. There is also the aspect of WPN have 100% track record of paying people.

The plausible/logical reason, not excuse, is that the new software did not have the coding to account for the rake, benefits, rewards, or affiliate pay. Take is easy, 27 or35% of paid rake. E.B. has many levels, month to month implications as to % payout, and 3 or 4 different awards. If they did it manually, well....look at the expertise in how their customer service functions. It would be a complete disaster, plus the numbers for this month impact next month.

Should that have been done from day 1, no question. They've admitted the rollout was a disaster. There is no point in making a daily announcement that the rollout was still a disaster. I'd far prefer to wait for the programming to be correct so my awards are right vs them doing it manually and being one of 300 players bombarding them daily to fix the math errors. Turn the calendar month page and the problem grows exponentially. I dont like waiting as the value of the money tied up, at the moment, is $0. Will there be some sort of compensation for not having access to those funds, hopefully.

Players shouldnt have to just wait and pray they get paid what they are owed for two months with no explanation. This **** doesnt happen on reputable poker sites.

The players have every rite to be outraged.

I get the same response every day. "we will escalate your case" Thats terrific but when will something actually get done. If it was a day or two I would be patient. Having my money held hostage for two months is a different story. I will never transfer my bankroll to this joke of a network.

I've just taken the view to marginalize them by not posting much. I was going to make a post on July 19 or 20th mentioning the upcoming 2 month anniversary of no rewards, but instead decided not to even waste my time.

However, in the current environment they may be too big to fail. For a poker site with this many problems, there sure are a lot of players that continue to play here. Couple that with the fact that WPN fanboy-ism matches that of only PokerStars, you get a thread with about 15% of the posts being excuses, non-sequitars or "they always pay players."