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[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread [WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread

07-18-2019 , 11:34 PM
When are Blitz tables coming back?
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07-19-2019 , 01:45 AM
Is there a way to fix the disconnection/time out issues? I seem to be getting them more frequent between 6pm - 8pm ET.
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07-19-2019 , 06:30 AM
Just logged into ACR and it says "Logged in from new device, verification email sent."


I'm logging in from the same computer I have for the last 2 years on this site..... Now it wants me to validate my "new device", like WTF?




EDit: So I can log in now, so I have no clue what that was about. Another glitch I guess.

Last edited by Sir Huntington; 07-19-2019 at 06:37 AM.
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07-19-2019 , 06:47 AM
Quote:
Originally Posted by Gambit504
ACR paid out the deposit bonus they owed me and are working to fix my rakeback situation. I take back the negative things I said about them. It took a month but eventually they paid what they owed. I will delete my last post.
Congrats. Did you have to go through support for the bonus?
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07-19-2019 , 06:58 AM
Can anyone say whether the Sit n Crush leaderboard is currently being paid out again at the end of each week or whether it is not?
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07-19-2019 , 07:48 AM
Quote:
Originally Posted by Sir Huntington
Just logged into ACR and it says "Logged in from new device, verification email sent."


I'm logging in from the same computer I have for the last 2 years on this site..... Now it wants me to validate my "new device", like WTF?




EDit: So I can log in now, so I have no clue what that was about. Another glitch I guess.
Yeah I got the same thing... First support guy had no idea; and asked me to confirm my last deposit amount... (WTF) I was like, dude I'm not asking for a cashout... Then the guy explains that I don't have to confirm the device (but then you can't login) and shouldn't have, if I had never used a different device before...

I asked to be transfered to someone who knew what this was about... I'm not guna lie; I was annoyed as hell and a dick about it.

Second support guy said he checked my account for other ISP (new devices) locations and confirmed with me (since I asked him to do so) that I'd only logged in from the same location... When I looked at that email; I thought maybe someone had logged in from another computer somewhere and though unlikely, had somehow gotten my login info etc.

This is them switching to the new system (I'm paraphrasing support) so EVERY device is... new. Ugh.

Here is something that ACR should be investing in other than this ( as I still think it's crappy as is) software upgrade... How about finding some decent support people or equipping them properly with the knowledge about what is what? It'd be nice if EVERY support person knew what the purpose of the new device email... How the hell don't they have this knowledge?

I can't tell you how many times I get Support Guy Z. Who has no idea what is going on. Asks me a question or asks me to resolve a situation that I resolved last time I chatted with support...
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07-19-2019 , 07:53 AM
Quote:
Originally Posted by 123bink
Hello everyone. Will someone please give me an update me on the viability of the site? No drama, just what's going on? Thinking about firing the venom but I value my time and sanity.

Have they fixed the wagering/time out glitches yet? Are they still cancelling tournaments 4 hours in? How often are you getting disconnected during sessions? Are you able to get back quickly? Etc...anything you'd like to add that effects play.

Looks like there is still a lot of connectivity issues based on last few comments. I took a break from the site and forum and don't really want to read back through 30 pages of comments since I was last here. An accurate update with all on going issues would be greatly appreciated.
Nagy?
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07-19-2019 , 07:55 AM
Quote:
Originally Posted by OOO POCKET ROCKETS
Value of Venom is still +EV with all the above issues you mentioned
That is very true. Nothing really tilts me but the frustration of this upgrade sure did. I can admit it. Time to let it go.. Great perspective, thanks!

Quote:
Originally Posted by Sir Huntington
Just logged into ACR and it says "Logged in from new device, verification email sent."


I'm logging in from the same computer I have for the last 2 years on this site..... Now it wants me to validate my "new device", like WTF?




EDit: So I can log in now, so I have no clue what that was about. Another glitch I guess.
Same. I messaged the rep on twitter, here is their reply.

"Thank you for bringing this concern to us, if you are not using a new device we ask you to change your password for security reasons. Our security system only prompts this if a new device is trying to use your account. To change your password please go to the forgot password link on the login page."

Did you check your email? They sent me a link to verify device. Maybe that will work so it doesn't prompt again. I feel like it's a system glitch but changed pw to be safe.
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07-19-2019 , 08:33 AM
Quote:
Originally Posted by AintNodaisy
Nagy?
Seriously???

LOL!
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07-19-2019 , 09:00 AM
Quote:
Originally Posted by AintNodaisy
Yeah I got the same thing... First support guy had no idea; and asked me to confirm my last deposit amount... (WTF) I was like, dude I'm not asking for a cashout... Then the guy explains that I don't have to confirm the device (but then you can't login) and shouldn't have, if I had never used a different device before...

I asked to be transfered to someone who knew what this was about... I'm not guna lie; I was annoyed as hell and a dick about it.

Second support guy said he checked my account for other ISP (new devices) locations and confirmed with me (since I asked him to do so) that I'd only logged in from the same location... When I looked at that email; I thought maybe someone had logged in from another computer somewhere and though unlikely, had somehow gotten my login info etc.

This is them switching to the new system (I'm paraphrasing support) so EVERY device is... new. Ugh.

Here is something that ACR should be investing in other than this ( as I still think it's crappy as is) software upgrade... How about finding some decent support people or equipping them properly with the knowledge about what is what? It'd be nice if EVERY support person knew what the purpose of the new device email... How the hell don't they have this knowledge?

I can't tell you how many times I get Support Guy Z. Who has no idea what is going on. Asks me a question or asks me to resolve a situation that I resolved last time I chatted with support...
This is why I always contact Winning TD, I don't have much experience with customer support but just reading about them for years just makes me want to avoid that team of people for as long as possible lol. It's as if they hired a bunch of high school students on their study hall to do their customer support meanwhile 1 dude that goes by Winning TD crushes at their own job.
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07-19-2019 , 09:35 AM
Quote:
Originally Posted by AintNodaisy
Nagy?
Well played
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07-19-2019 , 11:30 AM
Anyone hear anything about the sportsbook? I have an outstanding futures bet (Giants to win the world series, +14500) that up until a few weeks ago I had written off and completely forgotten about.
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07-19-2019 , 12:45 PM
Yes it was like pulling teeth but it got done
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07-19-2019 , 01:12 PM
So if I somehow won the Venom how would I get that money? Would I really be able to get that $1 mil in my U.S. bank account? How would that work?
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07-19-2019 , 01:18 PM
Quote:
Originally Posted by hard2tel
So if I somehow won the Venom how would I get that money? Would I really be able to get that $1 mil in my U.S. bank account? How would that work?
Will be happy to answer that in exchange for a small percentage of your winnings -- say 0.5%?

Heck, I'm not greedy.
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07-19-2019 , 01:26 PM
Come on WinningTD readd HUSNGs atleast up to the $100s.
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07-19-2019 , 01:27 PM
they will pay u out in bitcoin litteraly directly after the Venom win
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07-19-2019 , 01:37 PM
If your American you can't just withdraw a cool mil in bitcoin to your bank account. You'd need to answer quite a few questions about the source of the funds, and lying is possibly bank fraud.
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07-19-2019 , 01:41 PM
Quote:
Originally Posted by 123bink
Seriously???

LOL!
Probably not...

But, turnabout being fair play, you do understand you just came into a mildly cantankerous forum thread, and basically said you want an update... But don't want to read through the thread...

It's a forum thread man. Reading is required.

I'm just having a little fun.
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07-19-2019 , 02:03 PM
Quote:
Originally Posted by HundredsOfStuff
If your American you can't just withdraw a cool mil in bitcoin to your bank account. You'd need to answer quite a few questions about the source of the funds, and lying is possibly bank fraud.
If you were strait forward about where it came from and paid all taxes I think the IRS wouldn't give too much of a **** about it being from 'gambling', but you might want to spread it out between a handful of different foreign crypto -wallets rather than coin base until you talk to a tax professional or tax attorney.
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07-19-2019 , 03:33 PM
Quote:
Originally Posted by JustMarty
If you were strait forward about where it came from and paid all taxes I think the IRS wouldn't give too much of a **** about it being from 'gambling', but you might want to spread it out between a handful of different foreign crypto -wallets rather than coin base until you talk to a tax professional or tax attorney.
Even if it were illegal money, which it's not, the IRS wouldn't care provided you pay taxes. It's that no one would process the transaction for you until you satisfied their inquest as to the source. If you tell them it's from poker they will nope right out on doing business with you.
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07-19-2019 , 04:41 PM
Played a bit this morning... Debating on, going for round 2...

Software is currently running slow and glitchy for me.
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07-19-2019 , 05:07 PM
Quote:
Originally Posted by HundredsOfStuff
Even if it were illegal money, which it's not, the IRS wouldn't care provided you pay taxes. It's that no one would process the transaction for you until you satisfied their inquest as to the source. If you tell them it's from poker they will nope right out on doing business with you.
Right, I think my bank stopped accepting transfers from coinbase etc. as well.
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07-19-2019 , 05:08 PM
Not sure when it was added, but my cash game tables are now highlighting in green in the lobby when I'm sat. Nice.
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07-19-2019 , 05:15 PM
Quote:
Originally Posted by HundredsOfStuff
Even if it were illegal money, which it's not, the IRS wouldn't care provided you pay taxes. It's that no one would process the transaction for you until you satisfied their inquest as to the source. If you tell them it's from poker they will nope right out on doing business with you.
This may be true for coinbase but there are at least a couple us facing exchnages (eg, kraken, gemini) that would not give problems if you wanted to sell 1 million in btc (not a huge sum). Also it is not illegal to lie to a bank about origin of funds. The only rule is that banks cannot knowingly process transactions to and from online poker sites. It is not illegal for a player to attempt these transactions.
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