[WPN] Americas Cardroom, BCP, TruePoker Ex-Official Discussion Thread - Page 592 - Online Poker Sites -- Two Plus Two Poker Forums

Hello,

Despite what should be a IDEAL setup to play online poker, I am constantly, and I do mean constantly experiencing connection issues with ACR. I time out of hands, sometimes I come back sometimes I don't. There are many times where it is my big blind and it just says that I disconnected from the server and times me out, and makes me wait til my big blind again. Other times I just magically lose connection to the server and this is often times when I am in a hand!!! I have tried everything!!

I own a nearly brand new lennovo PC, literally just purchased and it has Windows 10. I have a netgear nighthawk router and a high speed fiber optic internet. I have spoken to my internet service provider who told me there are NO CONNECTION ISSUES that they are aware of. After several complaints they even sent a tech to my house who completely reinstalled my internet and told me again, that there are zero connection issues and if there was, those issues could not possibly be from the ISP.

Any ideas?

Update: Still doesn't work properly. Still time out of hands, lose connection, seemingly at random. I have exhausted ALL troubleshooting steps, with three separate WPN agents who all assured me I would be good to go. This happens while playing both tournaments and cash games. It occurs when I am using my hud and when I am not using my hud. I've tried three different types of high speed internet (cable, dsl and fiber lol) at different locations.

Here is my concern. Now, according to WPN I need to be communicating with their IT support. But it's a "don't call us, we will call you" situation.

I guess I'll wait? This sucks so bad.

Quote

03-18-2019 , 12:29 PM

#14778

chunkit4wanton

centurion

Join Date: Jul 2012 Posts: 158

Not sure if this is the best thread for this kind of question but here goes-

Is there any way to get enhanced security on a wpn account? As someone that fairly recently started playing highstakes on the site, is there any 2fa/pin/enhanced login security offered?

There are plenty of highstakes regs that I'm sure keep 6figs on the site-seems sort of crazy there wouldn't be enhanced account security like stars/party have.

Quote

03-18-2019 , 04:15 PM

#14779

crapsdegen

newbie

Join Date: May 2015 Posts: 28

Decided to log into my BCP account which I haven’t logged into in 6 years. I notice I have 12,000 player points. Does this get me anything? Can’t seem to find an answer on BCP’s site. Do they have a store or cash bonuses or tourney tickets you can buy with these?

Quote

03-18-2019 , 04:20 PM

#14780

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

Quote:

Originally Posted by crapsdegen

Go to rewards tab on console, you can cash them in there

Quote

03-18-2019 , 05:59 PM

#14781

crapsdegen

newbie

Join Date: May 2015 Posts: 28

Quote:

Originally Posted by a dewd

Go to rewards tab on console, you can cash them in there

I went to reward tab and don’t see any way to cash them.

I can only click on sit n crush. Rakeback. Bonuses.

I’ve clicked through all 3 options and they lead me to a dead end. Someone help a newb out please. Thanks

Quote

03-19-2019 , 01:48 AM

#14782

JustMarty

grinder

Join Date: Mar 2018 Posts: 625

When I switched to rakeback, I still had 2.89 player points that are just suspended there in limbo. If you switched to rakeback before cashing them in, you may have to switch back. 12,000 points is worth at least $120, depending on your rank level so hopefully they don't give you the shaft

Quote

03-19-2019 , 03:48 AM

#14783

Taang21

enthusiast

Join Date: Aug 2010 Posts: 74

Quote:

Originally Posted by TheHero'sJourney

I was obviously trolling in my first response, but have you tried your account on another computer? Preferably on the same network connection? If so, and there are no issues, then something is wrong with your laptop and it is not on WPNs end.

Quote

03-19-2019 , 04:15 AM

#14784

Cheapsuit5

centurion

Join Date: Oct 2016 Posts: 178

Quote:

Originally Posted by iTzLifestyle

I don’t think I was ever verified and just use btc.

Pretty sure when you use Crypto to cash out they still verify you somehow IIRC??

Quote

03-19-2019 , 06:44 AM

#14785

smooth52

adept

Join Date: Jul 2006 Posts: 1,159

Any good sites to explain about using bitcoin on acr. I looked at acr videos but i see now people say not to use coinbase. Any info would be appreciated.

Quote

03-19-2019 , 07:25 AM

#14786

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Quote:

Originally Posted by smooth52

Any good sites to explain about using bitcoin on acr. I looked at acr videos but i see now people say not to use coinbase. Any info would be appreciated.

You can purchase bitcoin on coinbase but just need to use an intermediary wallet to deposit/withdrawal on gambling websites. You could purchase a hardware wallet such as trezor/ledger(recommended if you’re dealing with any substantial amount).

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03-19-2019 , 07:55 AM

#14787

blobbloblob

old hand

Join Date: Jan 2008 Posts: 1,511

ACR appears to be down for me.

Quote

03-19-2019 , 07:59 AM

#14788

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

Quote:

Originally Posted by blobbloblob

ACR appears to be down for me.

I'm on right now

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03-19-2019 , 08:20 AM

#14789

Cheapsuit5

centurion

Join Date: Oct 2016 Posts: 178

Quote:

Originally Posted by The Apex

Are you able to do that without ACR asking for Bank/utility documents or is the verification just like a check withdrawal.

Quote

03-19-2019 , 08:29 AM

#14790

smooth52

adept

Join Date: Jul 2006 Posts: 1,159

Quote:

Originally Posted by The Apex

Thank You

Quote

03-19-2019 , 09:35 AM

#14791

iTzLifestyle

Carpal \'Tunnel

Join Date: Jul 2011 Posts: 8,082

Quote:

Originally Posted by Cheapsuit5

Pretty sure when you use Crypto to cash out they still verify you somehow IIRC??

Don’t wanna say it too many times, but I’m 99% not verified (never sent any pics in, maybe they have some other way of verifying?) I’ve deposited with cards but mostly btc, always withdrawn with btc, (small amounts never more than 4figs). My experience and yours may differ though.

Edit - of course if they ask me I will have no issue with verifying.

Quote

03-19-2019 , 02:35 PM

#14792

Sir Huntington

banned

Join Date: May 2009 Posts: 2,354

It's super laggy for me, anyone else? Sometimes it's fine and then laaaaaagggggg

Quote

03-19-2019 , 04:04 PM

#14793

MercyFlush

stranger

Join Date: Oct 2012 Posts: 7

Quote:

Originally Posted by Sir Huntington

It's super laggy for me, anyone else? Sometimes it's fine and then laaaaaagggggg

Yes, very bad right now

Quote

03-20-2019 , 11:58 AM

#14794

Jspencer21

enthusiast

Join Date: Jan 2018 Posts: 83

Quote:

Originally Posted by TheHero'sJourney

FWI I have the same issues. I also have a new computer using windows 10. It also happened with my old computer using windows 7. I'm almost certain the issues are on their end. I notice when playing 8-10 SNG's at time that's when it usually happens.

Quote

03-20-2019 , 12:27 PM

#14795

a dewd

Pooh-Bah

Join Date: May 2016 Posts: 4,594

Quote:

Originally Posted by Jspencer21

That sounds more like a throttling issue I think. If it was server/network based it should affect a lot of players. Might want to get your bandwidth speed checked, up/down.

Quote

03-20-2019 , 04:31 PM

#14796

Andrew Beal

grinder

Join Date: Mar 2006 Posts: 494

Quote:

Originally Posted by The Apex

Why the need for an intermediary wallet? I use Coinbase Pro for BTC deposits/withdrawals and haven't had issues either way. Or is it another reason I shouldn't be doing this?

Quote

03-20-2019 , 04:44 PM

#14797

The Apex

Pooh-Bah

Join Date: Nov 2011 Posts: 3,603

Quote:

Originally Posted by Andrew Beal

Why the need for an intermediary wallet? I use Coinbase Pro for BTC deposits/withdrawals and haven't had issues either way. Or is it another reason I shouldn't be doing this?

Some people on these boards have reported being been banned from coinbase for sending to/from gambling websites. IMHO it’s just better in general to avoid holding crypto on exchanges and control your own private keys when possible. As always do your own research with anything involving personal finances.

Quote

03-20-2019 , 04:52 PM

#14798

goodsaint

veteran

Join Date: Nov 2012 Posts: 2,377

Quote:

Originally Posted by Andrew Beal

Why the need for an intermediary wallet? I use Coinbase Pro for BTC deposits/withdrawals and haven't had issues either way. Or is it another reason I shouldn't be doing this?

The need for an intermediary wallet is for U.S. residents. It may or may not apply outside of the U.S. depending on your locales' laws. However, it is against U.S. law for banks and other financial concerns to send/receive funds to/from gambling sites. Coinbase has closed accounts of folks they have determined were doing so. It could happen on one's 1st, 2nd, 8th, 9th, or 20th attempt. But it can and has happened.

Quote

03-20-2019 , 06:28 PM

#14799

Chenoa1964

grinder

Join Date: Dec 2011 Posts: 554

Probably asked alot before, but did not see any recent info on it: Are jackpots part of the weekly sit n go race?

Edit: google can be your friend, i see now they are part of it.

Quote

03-21-2019 , 02:35 AM

#14800

Gucci1017

newbie

Join Date: Dec 2012 Posts: 49

requested a bitcoin payout yesterday for $$$ and it is still in (pending) stage just wanted to know if they will make me send in any documents before they send my cash

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